WINDOW 5.2 Knowledge Base
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Last update:12/23/08 01:52 PM
Send feedback via email to WindowHelp@lbl.gov. Also as bugs and comments are submitted by testers, the will be posted on this Knowledge Base, so check here for the latest information about the program.
Uninstall previous WINDOW 5 programs, including 5.1 and any beta versions.
Locked Files with Install/De-install
If you get this
message during uninstall, click ‘Ignore’
Installation Problems
In
order to install the program with the Microsoft NT (4.0), 2000, and XP, you must
be Administrator or part of the
Administrators Group on your machine. To check if you are Administrator, do the
following:
Go to Control Panel, then "Users and Password" in Microsoft 2000, or "User Accounts" in Microsoft XP | |
Find the current username (yours) and look in the group column. It should say: Administrators | |
If the current username does NOT say Administrators, contact your IT department to become Administrator, or to have someone with Administrator privileges install the program on the machine. |
Minimum computer requirements:
Pentium class or better. | |
At least 32 MB of random access memory (RAM). For optimal operation, 64 MB or more of RAM is preferrable. | |
Microsoft Windows 98TM, Windows 2000TM,
Windows XPTM, Windows METM,
or Windows NTTM. (The program WILL NOT run with Windows 3.1TM, Windows NT 3.51TM or Windows 95TM). |
|
Hard disk drive with at least 40 MB of available disk space | |
Printer supported by Microsoft Windows (serial, parallel, or shared over a network). | |
Optics5 Note: The latest version of Optics5 that is available for download IS compatible with WINDOW 5.2. |
Reporting Computer System Info to LBNL for Troubleshooting
"Incompatible version of the RPC stub" Message
When the installation is started, the following error message occurs:
Error number: 0x80070725
Description: Incompatible version of the RPC stubThe error appears as the following image:
This error is caused by an incompatible version of a DLL that was installed on the system, such as Oleaut32.dll, Olepro32.dll, Asycfilt.dll, Stdole2.tlb. For example, version 3.50 of Oleaut32.dll is installed and used only by Windows XP and so causes this error if it is installed on a machine running any other operating system.
Fixing the problem depends on your operating system. Go to this InstallShield website (InstallShield is the program used by LBNL for the WINDOW5 installation) where there are various resolutions depending on the computer setup:
http://support.installshield.com/kb/view.asp?articleid=q105810
Frame Library:
The Frame Library Detailed View now shows feedback about what set of
temperature results are being used for the CR calculation.
The Window Library CR calculation uses the appropriate values from the Frame Library based on the type of profile cross section. For example, for vertical cross sections, the U-value temperatures are used, and for horizontal cross sections, the CR temperatures are used if they have been calculated (if they have not been calculated, then the whole product CR value is not calculated).
CR values are based on THERM U-factor temperatures if the CR feature is not modeled in the THERM file | CR values are based on the THERM CR temperatures if the CR feature is modeled in the THERM file |
WINDOW 5 Input File for DOE2
WINDOW 5 can write an input file that can be used with the DOE2 simulation
program. Click here for a detailed explanation
of the steps.
Units: The DOE2 file that WINDOW generates is always in SI units, and can be incorporated in SI units into a complete DOE2 input file even if that file is in IP units. All the GLASS-TYPE-CODE (both BDL glass library and Window4/5/6 export data) keywords in DOE2 are assumed to be in SI units regardless of whether the BDL input units are set to English vs. Metric. |
DOE-2 File -- Overall &
Center-of-Glass U-values Identical
In the "Overall and Center of Glass Ig
U-values" section of the DOE2 file generated by WINDOW, the Overall and
Center-of-Glass values are both identical, and are both the Center-of-Glass
values. The report does not contain the Overall U-value of the product. DOE2
does not need that value, as it calculates it's own U-value for every time step,
so this bug does not produce inaccurate results in DOE2.
Detailed List of Recent Version Fixes
Detailed WINDOW OutputWINDOW produces an output file with details of input and output to the calculation algorithms. It can be used to determine various values of interest. This file is called W5DEBUG.DAT, and can be generated as follows:
Here are some values which may be of interest:
hcon_in=2.524372
hcon_out=26.000000
hrad_in=4.627796
hrad_out=3.213740
hin=7.152168
hout=29.213739
where
"h" stands for film coefficient in W/m2K
"con" stands for convection"rad" stands for radiation"in" is interior (room side)"out" is exterior (outside)"hin" is the total interior film coefficient"hout" is the total outside film coefficient
Glazing System Height: The Center of Glass (COG) U-factor for a glazing system is height dependant in ISO15099. The default height for calculating glazing systems in the Glazing System Library is 1 meter, you can change this default under File, Preferences, Glazing System Height. If you place a glazing system in a window (with frame elements) in the Window Library, it automatically recalculated the Center of Glass U-factor for the real height of the window. So the first solution (changing the default) is only needed if you only calculate Center of Glass numbers in the Glazing System Library.
Glazing System -- Outside to Inside Layer Convention:
The layers in the Glazing System Library are
displayed from outside to inside, left to right. So Layer 1 is the layer next to
the exterior boundary conditions during the calculation
Laminated Glass:
In order to model laminated glass constructions in WINDOW5, do the
following:
Create the laminate in Optics5 | |
Save the laminate into the Optics5 User Database | |
Import the laminate into the WINDOW5 Glass Library, thus making it available as a layer for creating glazing systems in the WINDOW5 Glazing System Library. |
Project Databases
It is possible to make a much smaller WINDOW5 project database by saving
only the records in each library that are used in the defined glazing systems
and windows. It is also possible to import and export records between databases.
Click here for a detailed explanation of how
this feature works.
Special Gases
Library
A small WINDOW5 database has been created that contains two new gases in the Gas
Library, Nitrogen and Carbon Dioxide. To add these gases to a WINDOW5 database, download
the zip file LBNLSpecialGases.zip, and unzip the file called
LBNLSpecialGases.mdb into the WINDOW5 directory (location is probably c:\Program
Files\LBNL\WINDOW5). Then use the Import button in the Gas Library List View
from any WINDOW5 database, set Format = Window 5 Database, use the Browse button
to select the LBNLSpecialGases.mdb file to import from, and then select the two
gases. They are numbered with IDs 5 and 6, so if those IDs are already defined
in your Gas Library, the program will ask if you want to renumber them at import
time. The gases will be imported as protected records.
NOTE: Do not open the LBNLSpecialGases.MDB file as a WINDOW5 database -- only use it with the Import feature of the program.
Import Glass Layers from IGDB or Optics5 User Database
Import Glass Layers from the IGDB or IGDB Update |
or
Import Glass Layers from Optics5 User Database:
|
If you see the following error message upon startup of WINDOW5, you may have a conflict with your computer's video driver that prevents WINDOW5 from displaying correctly.
WINDOW5 uses OpenGL which is a component of DirectX to generate the program graphics.
To fix this problem, try the following:
http://www.microsoft.com/windows/directx/default.aspx?url=/Windows/DirectX/downloads/
Exporting WINDOW 4.1 Spectral Data Text Files from WINDOW 5
Go to the Glass Library List View | |
Select the records to export from WINDOW5 to WINDOW 4.1 spectral data file format | |
Click on the Export button | |
Select the radio button "Selected Records" | |
Set Format to "Window 4" | |
Click on the OK button | |
The files will be saved into the directory where the WINDOW 5 database is located. The name of the files will be the same as the "Name" field in the WINDOW 5 Glass Library. | |
Copy (using Microsoft Windows Explorer or other method) those files into the WINDOW 4.1 W4Lib\SpecDat directory (or whatever directory structure set up by the user for WINDOW 4.1). | |
Some of the newer glass library file names are not in the old WINDOW 4.1 "8 character name, 3 character extension" format, and so will need to be renamed (in Microsoft Windows Explorer or other method) before being added to the WINDOW 4.1 Glass Library | |
In WINDOW 4.1, go to the Glass Library | |
Do Add, New, then type the ID number to use (keep it the same as that in WINDOW5 for consistency) | |
Type the name of the file, exactly the same as the name of the file moved into the SpecDat directory, press the Enter key (don't enter any of the values for the glass layer). | |
Press Esc to get out of Edit mode | |
Add more as necessary | |
When you have finished adding all the desired records and are no longer in Edit mode, do Update, type the record numbers to update, and WINDOW 4.1 will look for the filenames specified, and update the values based on the files it finds in the SpecDat directory, including the # if it was assigned in the WINDOW 5 database. |
UV Transmittance values reported in WINDOW
WINDOW reports three different values in the whole window report for transmittance:
Tdw-K | |
Tdw-ISO | |
Tuv |
Tuv (TUV in the
Standards file) is the
unweighted transmittance over the ultraviolet. Because it is unweighted by a
"detector" function, TUV has no correction for the spectral sensitivity of
materials to radiation damage. It doesn't even cover the spectral range in which
damage occurs, just the "uv" meaning below the visible. This function is
included for historical comparison purposes only, since many manufacturers used
this function before corrected functions were available. It is believed to have
little meaning.
Tdw-K (TKR in the Standards file) is weighted by the old Krochmann damage function which purports to
correct for the sensitivity of many materials. While more meaningful than TUV,
it is also included for "historical" purposes, because it was included in ISO
9050 and perhaps in CEN standards before the latest recommendations by CIE.
Tdw-ISO (TDW in the Standards file) is weighted using a function recommended in the CIE standard which
also derives from the work of Krochmann, but is considered to have more general
validity. We had the opportunity to harmonize with CIE when the NFRC standard
was last updated and we took it.
Download
WINDOW 5.2 clean database (a zip file called W5.zip, 14 MB, which contains
W5.mdb with IGDB version 16.3) in case you have a corrupted database (W5.mdb).
This file is normally located in the WINDOW 5.2 program directory, which
defaults to
c:\Program Files\LBNL\WINDOW5. If you already have a W5.mdb file in that
directory, you should rename or move it before copying this file. Otherwise, the
older database will get overwritten.
Tilted Products:
In the Window Library, when you input a value into the Tilt field, the
program does the appropriate thing for calculating the Condensation Resistance
value, according to the following rules:
For window tilts greater than 90 degrees, CR simulation results are used for sills, headers, and horizontal mullions, U-factor simulation results are used for jambs and vertical Mullions | |
For window tilts less than 20 degrees, U-factor simulation results are used for all cross sections | |
For window tilts > 20 and < 90, CR is not calculated and a warning message appears |
Calculating
Multiple Records in the Window Library List View:
The program was not calculating the results properly from the Library List
View if multiple records were selected for calculation and the Frame or Divider
THERM files had changed. This has been fixed.
Relative Heat Gain in List View of
Glazing System Library:
In the Glazing System Library List View, the Relative Heat Gain is
always in SI units.
Calc Problem Using Glass Library NFRC ID
Greater Than 32000:
If a glass layer is imported from the Optics User Database with an NFRC
ID greater than 33000, when that glass layer is used in a glazing system
calculation, the program will say that the layer has been deleted and will not
complete the calculation. The work around is to use NFRC ID values less than
32000.
VT1 Calculation With Dividers is Incorrect:
In the Window Library Detailed View, the VT1 calculated value (accessed from the
Detail button next to the VT results) is incorrect if dividers are
modeled.
EnergyPlus Output File Problem for Gas
Definition:
The file generated for the EnergyPlus program (generated from the Window
Library) contains lines in the Gas Data section that are more than the
132-character limit in the EnergyPlus routine that reads the file. The file is
too long because of extra spaces between the labels in the heading line, as well
as the data in the line following the heading. The work-around is to edit the
EnergyPlus file and delete extra spaces. Only one space between each value or
label is required.
GAS DATA : GasName Fraction MolWeight ACond BCond CCond AVisc BVisc CVisc ASpHeat BSpHeat CSpHeat
System1 Gap1 : Air 1.0000 28.97 0.002873 7.76e-005 0 3.723e-006 4.94e-008 0 1002.74 0.012324 0
EnergyPlus Output File Problem for
Uncalculated Record:
The file generated for the EnergyPlus program (generated from the Window
Library) may contain wrong values if the file is generated on a record in the
Window Library that has not been calculated (i.e., there are "?" in
the Results section). If the EnergyPlus file contains values such as "1.#IO"
or "0.0" for values that should not be zero, close the EnergyPlus
file, and click on the Calc button for the record.
Error Message during Calc due to decimal
point of ",":
WINDOW 5.0 will display an error message while doing a "calc"
in the Glazing System Library if the computer's regional settings have the
decimal point set to ",". To fix this, go the the Microsoft Windows
Control Panel, click on Regional Settings, and go to the Numbers tab. Change the
Decimal Point choice to a "."
Importing
THERM file into WINDOW generates "unnamed file has a bad format" error
message:
If importing a file into WINDOW generates the error message:
"Unnamed file has a bad format"
this means that there is a problem with the THERM file, in that the file results are spanning a buffer when being read. One work around to try is to add comments to one of the input fields in the File/Properties menu -- it shouldn't take more than 15 characters.
Environmental
Conditions -- Kimura convection model not working
In the Environmental Conditions Library Convection section, one of the
"Model" options is "Kimura". This model calculates the
Convection Coefficient based on "Inside Air Velocity" and "Air
Direction". The program correctly calculates the convection coefficient
based on this model, but when that Environmental Condition is then used in the
Glazing System Library, the program uses a convection coefficient based on an
air velocity of 0. A work around for this bug is to calculate the convection
coefficient using the Kimura model, and then input that coefficient into the
Fixed Convection Coefficient model, which does work properly.
Documentation for the Kimura model can be found in the following references:
Environmental Conditions -- Fixed Combined Coefficient Bug
In the Environmental Conditions Library Convection section,
if the Model is set to "Fixed combined coefficient", the
fields Effective Sky Temperature (for U-factor Outside) and Effective Room
Temperature (for U-factor Inside), both of which are hidden for this model, may be set incorrectly. The work
around is to temporarily set the Model to "Fixed convection coefficient" so that
the fields are visible, set them to the "Inside Air Temperature" value for the
U-factor Inside tab and to the "Outside Air
Temperature" value for the U-factor Outside tab, then set the Model back to "Fixed combined coefficient".
The example below is for the U-factor Outside tab - repeat the steps for U-factor Inside tab also.
Fixed Combined Coefficient -- Effective Sky Temperature field does not show | Change the Model to Fixed Convection Coefficient and the Effective Sky Temperature field shows. Check to see that it has the same value as the Outside Air Temperature |
If the Effective Sky Temperature is not equal to the Outside Air Temperature, change it so they are the same | Change the Model back to Fixed Combined Coefficient after changing the Effective Sky Temperature to be equal to the Outside Air Temperature |
Exporting One Glass Record to a WINDOW5 Database:
When you export one glass layer into a new WINDOW5 database (MDB) file, open the new database from within WINDOW5, and then try to open the original WINDOW5 database, the program will show 'no current record' and other error messages. The work around is to quit the program, ignore all the messages that come up, and restart the program and open the original WINDOW5 database.
Glazing System Non-Convergence Error Message
There are some circumstances where WINDOW 5 will give the following error message:
Click here for a detailed explanation of the problem and the work-around for getting the glazing system to calculate.
Importing THERM files:
THERM 5 files should now have the exterior frame boundary conditions tagged with
a U-factor tag of SHGC Exterior, which calculates the exterior wetted length of
the frame for the Solar Heat Gain Coefficient calculation in WINDOW 5. If that
tag is not present in a THERM 5 file imported into the WINDOW 5 Frame Library, a
message will appear at import time saying:
This means that the program will use the Frame U-factor tag length for this calculation, which is on the interior of the profile. To do the calculation correctly, tag the THERM 5 file with the SHGC Exterior U-factor tag.
CI
calculations: these have been implemented but
WINDOW5 does not detect whether the THERM files were modeled with the CI
feature turned on in THERM. Therefore, it is up to the user to model the
THERM files with both the CI and radiation enclosure features implemented. |
|
Environmental Conditions Check: Currently the program does not do a consistency check between the environmental conditions used in the glazing system and those used in the window. |
"#"
Disappears: WINDOW 5.1 and the International Glazing Database version
12.4 have a new "checksum" feature for the spectral data. This
checksum will determine whether a set of spectral data is valid. If it is,
the "#" will be displayed, and if it is not, the "#"
will not be displayed. An older WINDOW 5.1 Glass Library that is loaded
into the current version of WINDOW 5.1 will not have the checksum values
on the spectral data files, and therefore the "#" will
disappear. To fix this, reimport the glass record from the latest IGDB or
the W5.mdb default database that came with the official program
installation. |
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Glass Library List Displays 0s and 1s: Sometimes the values in the Glass Library will display as 0s and 1s rather than the appropriate values. Opening another library and then coming back to the Glass Library will sometimes fix this. | |||||||||||
Importing
Records from Optics5 UserGlazing.mdb file: When creating a record in the
Optics5 user database (which is the UserGlazing.mdb file by default), make
sure to make the NFRC ID non-zero, ideally a number greater than 9999
and less then 32000 so
that existing records in the Glass Library will not be overwritten. |
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NFRC
ID Correction on 10/14/2002: On 10/14/2002, the Optics IGDB and the
WINDOW Glass Library database were corrected because four Guardian records
had the incorrect NFRC ID. The following table lists the correct NFRC ID
and the filename for these four glass layers.
If your WINDOW 5 Glass Library does NOT
have these ID and filename combinations, you need to update your glass
library. The best way to update your glass library is to download a
"clean" version of the
W5.MDB database (this file has IGDB 14.2):
If you unzip this file in the WINDOW program directory (c:\Program
Files\LBNL\WINDOW5), it will overwrite the existing W5.MDB. If you have
modified your W5.MDB file and do not want it overwritten, you can unzip
the corrected W5.MDB file into another directory, and import the four
Guardian glass records from the corrected database into your database. |
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Message
on Import: Can't find dominant wavelength for purewhite |
ALGORITHM CHANGES FROM WINDOW4.1 TO WINDOW5:
WINDOW5s calculations for U-values, SHGCs, and visible transmittances will be a little different than those from WINDOW 4.1. These small differences are due to the fact that WINDOW5s algorithms have been updated to reflect the best known practices for determining window thermal and optical properties using computer simulations. These improvements also make WINDOW5 consistent with the latest ISO and ASHRAE standards (currently in draft form) on this subject. These standards are the results of many years of work by the international community and incorporate several improvements to WINDOW 4.1s algorithms developed a decade ago.
Specific algorithms which have changed which influence U-factor calculations:
gas properties and gas mixtures have been updated | |
an improved gap heat transfer correlation is used | |
an improved interior film coefficient results in noticeable changes for single glazed windows with changes becoming less significant the more insulating the glazing system |
SHGC and Visible Transmittance calculations are impacted by the above changes. They can also be significantly impacted by the use of a different (global not direct) solar spectral irradiance function, as recently approved by ISO TC160. This means the sun is represented by direct and diffuse solar radiation not just direct radiation. For glazings which transmit evenly across the solar spectrum (clear glass) this will not lead to a noticeable change. For glazings which transmit selectively in the solar spectrum (such as green glass or some low-e coatings), solar and/or visible properties may change by up to 0.04 or so.
Finally, as discussed in the Program’s manual, WINDOW now offers interior surface temperature maps and Condensation Resistance (CR) calculations. These are new features and calculation procedures for them are evolving with NFRC and other groups.