STATEMENT OF
BRIGADIER GENERAL C. WILLIAM FOX, JR.
COMMANDER
GREAT PLAINS REGIONAL MEDICAL COMMAND
AND
BROOKE ARMY MEDICAL CENTER
APRIL 13, 2004
Mr. Chairman and members of the subcommittee, as the Commanding General
of the Great Plains Regional Medical Command and Brooke Army Medical
Command, I appreciate the opportunity to speak with you on the
relationship between the 10 Army Hospitals in the Great Plains Regional
Medical Center and the Veterans Health Administration as it relates to
patients injured while serving this great nation in the Global War on
Terrorism (GWOT). I believe my testimony will help this committee to
understand the various ways and means in which we are working to
optimally serve our Soldiers.
I can assure you that Medical Treatment Facilities within the Great
Plains Regional Medical Command have continued to improve upon
preexisting relationships with the Department of Veterans Affairs (VA)
to provide compassionate, quality health care to restore the physical
and psychological health of wounded Soldiers with dignity and respect.
Our organizations have improved upon the ability to coordinate and
synchronize to provide the military members and veterans with superb,
seamless care. Later today, Colonel Bernard DeKoning, Commander of the
Darnall Army Community Hospital at Fort Hood, Texas will provide
testimony that provides further examples of this improved coordination
which provides our Soldiers the optimal post deployment health care.
Brooke Army Medical Center has a long standing and productive
relationship with the Veterans Health Administration in San Antonio.
Prior to the conflicts in Iraq and Afghanistan, Brooke Army Medical
Center and the VA began several joint sharing initiatives. These include
the following: laboratory support, hearing aides, nursing training,
radiology services, bio-medical equipment and devices, nuclear medicine
studies, gynecology services, burn care, teledermatology, ethylene oxide
(ETO), sterilization services, sleep lab studies and laundry support.
These initiatives have resulted in more efficient use of federal
resources, lower overall health care costs and consistently improved our
ability to deliver integrated health care.
In addition, the leadership of both Department of Defense (DoD)
facilities in San Antonio and the VA have created a new formal
collaborative effort in San Antonio called the Federal Healthcare
Consortium that meets monthly. Collaboration from this body has resulted
in new initiatives including: invasive cardiology and cardiothoracic
surgery services, joint credentialing, laboratory data sharing, a joint
Northside San Antonio clinic, a joint pager system, intensive care
optimization, rehabilitization, and physical examination coordination
from the DoD health care system to care provided in the VA.
In the arena of patient care, we have had a long history of caring for
"dual" eligible beneficiaries, as well as transferring Soldiers from
ongoing DoD care into the VA system following their discharge from
military service.
Brooke Army Medical Center plays a vital role in United States Army
readiness by providing patient care to our Soldiers and other military
beneficiaries, Graduate and continuing Medical Education for Army
doctors, nurses, and medics, and also through medical research. These
missions have proven to be critical to the Army success on the Global
War on Terrorism. We are inextricably linked to health care delivery
that occurs on the battlefield today. Doctors, nurses, and medics that
are assigned or have trained at Brooke Army Medical Center are
delivering care to our forces in Iraq. Since the war began, Brooke Army
Medical Center continues to care for casualties that have returned from
forward care, through medical evacuation, back to our medical center.
Among the many professional accolades that our preeminent institution
possesses, the most powerful credential remains the testimony of the
Soldiers and beneficiaries that receive medical care at our institution.
The advent of the Global War on Terrorism demanded increasing
collaborative efforts between the DoD and VA health systems. Since
January 2003, we have received at Brooke Army Medical Center 1,321
Soldiers evacuated from the forward theatres of operation around the
world for both medical and surgical issues.
1,112 patients were evacuated from Operation Iraqi Freedom (OIF),
Operation Enduring Freedom (OEF), or Operation Noble Eagle (ONE). The
remaining Soldiers came from other areas where the U.S. Army has
deployed Soldiers such as Bosnia and Kosovo. Over 60% of the OIF/OEF/ONE
Soldiers that we have received are Reserve or National Guard Soldiers.
Most of the Soldiers (66%) have been treated and released back to active
duty status or have been released from active duty back to their Reserve
or National Guard units. Thirty-four percent (34%) of the Soldiers have
progressed to needing a Medical Evaluation Board (MEB). The MEB is
initiated when a physician believes the Soldier has reached a maximum
therapeutic state and yet, is still unable to meet regulatory retention
standards or can not meet a full fitness for duty status. The MEB
includes a due process system of ensuring that Soldiers have a fair and
equitable opportunity to represent themselves prior to separation due to
a medical condition. This includes an opportunity to challenge the
findings and ask for other opinions from military and civilian
physicians.
Of the 1,321 Soldiers treated at Brooke Army Medical Center, 452
Soldiers have entered the MEB process. Approximately 30 percent of the
Soldiers have completed the process. We anticipate the majority of these
Soldiers will receive ongoing care at VA facilities.
The care that the Soldiers will need after completing the MEB process
and transitioning into the VA system are characterized by the following:
1) 20 Soldiers (4.4%) burn care
2) 20 Soldiers (4.4%) mental health
3) 24 Soldiers (5.3%) cardiology
4) 34 Soldiers (7.5%) neurology
5) 51 Soldiers (11.2%) neurosurgery
6) 92 Soldiers (20.4%) general medical care
7) 95 Soldiers (21%) orthopedics
8) The remainder of the care needed (25.8%) is dispersed across all the
other medical and surgical services.
Some specifics on the type of care we have provided illustrate the kind
of world class health care our Soldiers are receiving. Incorporated into
Brooke Army Medical Center is the Army’s Institute for Surgical Research
which commonly referred to as the Burn Center. This is the only DoD Burn
Center. The 40 intensive care beds and staff provide care to all DoD,
VA, San Antonio and SW Texas Civilian patients, and State Department
approved patients from throughout the world. The Burn Special Medical
Augmentation Team (SMART Team) has made 18 flights to pick up seriously
burned Soldiers from the Global War on Terrorism. Later in this hearing,
you will receive testimony from LTC (Dr) Lee Cancio, our current chief
of the Burn Center. He will outline the state-of-the-art burn care
provided for Global War on Terrorism patients, to civilians from South
Texas, and other military members injured all around the world.
Twenty severely burned Soldiers have been hospitalized and extensively
treated at the Burn Center. In addition, there have been 67 other
Soldiers treated for burns as inpatients. Some of these Soldiers will
have significant health care needs for reconstructive plastic and hand
surgery. Brooke Army Medical Center also houses one of the two DoD
Amputee Centers of Excellence and has treated 83 inpatient and over 300
outpatients. These patients include 40 mine blast trauma patients and 17
amputees.
Staff from the local Veterans Affairs, including representatives from
the Audie L. Murphy Veterans Hospital in San Antonio, provide support
and information to those Soldiers leaving the Army due to physical
disability.
Within Brooke Army Medical Center, there are two Department of Veterans
Affairs employees from the Health, Benefits and Services Division, who
work in our medical center to ensure we have a coordinated and seamless
health care transition for these Soldiers.
One of these employees is a clinical social worker who has consulted on
more than 270 cases of OIF/OEF patients. He provides in-depth briefings
on VA health benefits to include the two years of medical care available
after separation at any VA facility for disease or health issues
relating to active duty performance.
In addition to the consultations, the VA social worker has coordinated
128 referrals requiring intensive case management with the gaining VA
medical centers across the United States.
Brooke Army Medical Center is credited with providing the second
greatest number of referrals to the Department Veterans Affairs. Walter
Reed Army Medical Center provides the greatest number of referrals. Our
medical center case managers and the VA social work staff member assess
patients and determine the appropriate course of treatment with our
physicians to include follow-up appointments and referral. Our medical
center experience has been that the medically boarded patients receive
specialty clinic follow-up within ten days at their receiving VA
hospital or clinic with the coordinated efforts through the presence of
imbedded VA staff.
Brooke Army Medical Center also has a VA liaison representative who
started at the hospital in the Spring of 2003. To date the benefits
liaison has provided consultation to more than 800 OIF/OEF patients.
The liaison reviews benefits and coordinates for those benefits that may
be provided to medically discharged Soldiers. To date, the
representative has processed 85 claims from Soldiers deployed for the
Global War on Terrorism. Soldiers in the process of separation from the
Army file claims to obtain VA benefits. Examples of these special VA
benefits include several OIF Soldiers who have applied for the $9,000
allowance known as the Automobile Grant to use towards the purchase of a
specially equipped vehicle. In addition, the VA pays costs to specially
adapt the car and train the individual driver. In addition, several
veterans have been processed for the Special Adapted Housing Allowance
of up to $50,000 to modify homes for veterans who have lost the use of
extremities and need modifications to hallways, bathrooms, doorways, and
such.
I would like to provide the stories of two specific Soldiers which
provide living testimony to the outstanding quality of the health care
system that is provided to our Soldiers. It begins on the battlefield,
the Air Force evacuates them to our Army hospitals, like Brooke Army
Medical Center, and seamlessly coordinates their follow on care with the
VA.
Corporal Robert E. Jackson Jr., is 22 years old and was injured in OIF
in February 2003. He was deployed with the 186th Military Police out of
Fort McCoy, Wisconsin, as a member of the Iowa National Guard. He
suffered bilateral below the knee amputations, with 6 percent body
surface burned, vocal cord paralysis and permanent damage to his right
hand. He has received bilateral prosthesis in addition to his other
care. He has completed extensive care that includes four major
operations, multiple revisions along with rehabilitation. He has now
completed his care with the medical board process, receiving a 100
percent disability. His follow on care has been professionally and fully
coordinated with the Des Moines VA hospital. He plans to attend college
and become a physician, specifically a radiologist. He is a Purple Heart
recipient, married with two young daughters ages 2 and 4. Corporal
Jackson could not be here today because he is has achieved his goal of
returning with his unit to the state of Iowa as they come home from
their deployment to Iraq today.
Now let me introduce to you Staff Sergeant Rashaan Canady, age 26, who
was injured near Bagdad in Operation Iraqi Freedom, in April 2003. He
was deployed out of Fort Stewart, Georgia, as part of the 3rd Infantry
Division. He suffered a traumatic amputation of the right arm below the
elbow and shrapnel injuries to his face and right eye. Staff Sergeant
Canady has received extensive surgical, psychological, and physical
therapy. Through no less than heroic efforts on his part coupled with
our professional health care he has now received and can utilize a
state-of-the art right arm and hand prosthesis. Throughout his long
recovery, he has continued his education towards his bachelor degree and
we have, together, coordinated for his follow on rehabilitation and
medical at VA hospital Wilmington, North Carolina. He is both a Purple
Heart and Silver Star recipient. He plans to attend school in
Wilmington, North Carolina, and pursue a career in public service. Staff
Sergeant Canady is married and has a six-year old daughter.
These men are just two examples of America’s most precious asset, the
young men and women who wear our nation’s uniform and defend our
nation’s freedoms. They have both been an inspiration to their fellow
Soldiers, to our medical staff, to those Soldiers who are still in the
process of recovering from their injuries, and I would submit, to their
fellow Americans.
Conclusion:
Mr. Chairman, in my testimony today I have shared with you some of the
ways and means that Brooke Army Medical Center has cared for the injured
Soldiers and transitioned them to the Department of Veterans Affairs
health care system.
As partners in this most important process, we are committed to
providing state-of-the-art health care for America’s sons and daughters
injured on the battlefield. We will ensure that our Soldiers and
America’s veterans never forget that we were there for them and provided
them with optimal and seamless care in both the DoD and VA health care
systems. We believe that our efforts to date are clear examples of the
kind of efforts that should serve as a role model for how the DoD and VA
health care systems can be optimally integrated. However, we are
continuing our efforts to further identify and refine ways and means to
enhance our coordination and integration.
I want to thank you again for your time and I am available for your
questions.
Information on BAMC:
Brooke Army Medical Center is a tertiary care regional referral center
for a 16 state area encompassing 10 Military Treatment Facilities and 22
outlying clinics. It operates as a Center of Excellence for orthopedics,
burn, trauma, and amputee care. The hospital is also noted for
cardiology and cardiothoracic surgery, and offers advanced oncology, and
ophthalmology care.
The hospital staff provides inpatient care in a 219-bed facility, 1.5
million square foot, state-of-the-art facility that has the expansion
capability of 368 beds.
Forty beds are devoted to the Army Institute of Surgical Research, which
operates the renowned "Army Burn Center” – the only Department of
Defense Burn Center.
As the Army's only certified Level 1 trauma center, Brooke Army Medical
Center receives more than 1,800 emergency room visits each month. Many
trauma patients are civilians treated under a local military-civilian
trauma consortium agreement.
Brooke Army Medical Center further provides specialty care within the
disciplines of Internal Medicine, Surgery, Pediatrics and OB/GYN. Other
clinics available at Brooke Army Medical Center include:
Allergy and Immunology
Audiology Clinic
Behavioral Medicine
Cardiothoracic Surgery Clinic
Dental / Oral and Maxillofacial Surgery
Family Medicine Services
Geropsychology Services
Hematology/Oncology
Pathology
Pharmacy
Physical Medicine and Rehabilitation
Social Work
Women's Imaging Center
Brooke Army Medical Center’s 58-outpatient specialty clinics record a
million patient visits each year. The hospital sustains over 60
accredited educational programs that include 25 Graduate Medical
Education Programs, eight nursing programs, 18 enlisted allied health
and medic phase II training along with additional programs in
administration and allied health specialties. GME programs include 270
Army and 250 Air Force residents and interns.
Brooke Army Medical Center’s staff of almost 3,000 includes 1,500
military and 1,500 civilians who are augmented by contractors and
volunteers.
Brooke Army Medical Center’s annual operating budget is $200M. The
hospital has a total workforce of over 3,200 personnel to include
military and DA civilian employees, plus over 500 volunteers.
An “Average Day at Brooke Army Medical Center” includes a census of 128;
24 admissions, 3 for civilian emergencies; 2,900 clinic visits; 3,000
laboratory procedures and 7,000 prescriptions filled.
In cooperation with the Air Force's nearby Wilford Hall Medical Center
at Lackland AFB (the regional TRICARE lead agent), Brooke Army Medical
Center serves 185,000 local beneficiaries.
Joint agreements:
Brooke Army Medical Center currently has 13 VA-DoD Resource Sharing
Agreements with another 5 agreements under development.
13 Current Agreements:
Laundry support – provided to Brooke Army Medical Center from the
Kerrville VA. Brooke Army Medical Center pays 47.5 cents per pound as
opposed to a market rate of 55 cents per pound paid by Methodist
Hospital or 51 cents per pound by WHMC
Laboratory Support – Provided by Brooke Army Medical Center to Audie
Murphy Medical Center. Brooke Army Medical Center provides approximately
14 different lab tests for the VA, at CMAC minus 10% or approximately
80% of commercial lab test rates. This provides Brooke Army Medical
Center with approximately $12K in reimbursements from the VA annually.
MOA for VA Contract for Hearing Aides – Provides discounted rates to
Brooke Army Medical Center for the purchase of hearing aides and hearing
aide batteries to Brooke Army Medical Center beneficiaries. Discounts
obtained through piggybacking on the VA’s nation-wide contract.
Nursing, MOA for Training – Training affiliation between Brooke Army
Medical Center and VA. Brooke Army Medical Center sends their nurses to
the VA for training and case mix diversity. This is a gratis
arrangement.
Radiology Services – Currently under review due to a reduction in Brooke
Army Medical Center radiology capacity.
Bio-Medical Equipment and Devices – Brooke Army Medical Center
piggybacks on a VA centralized contract. Brooke Army Medical Center
Medical Maintenance estimates savings of approximately $500K annually.
Nuclear Medicine – Brooke Army Medical Center provides scans to Audie
Murphy Medical Center. Under review and negotiation on reimbursement
rate (90% of CMAC).
GYN Services – Brooke Army Medical Center provides both Oncology and
D&Cs to Audie Murphy. Currently under revision, not due to price, but a
refinement of process. Reimbursement based on 90% of CMAC.
Burn Care – Brooke Army Medical Center provides burn care to all VA
patients nation-wide. Under revision on reimbursement rates, since burn
rates are so unique from normal CMAC charges.
WHMC / AUDIE l. MURPHY MED CEN – Alternate site agreement which shifts
medical care to one of our three Federal partners, in case one of the
three facilities is taken out of service for emergency or contingency
reasons.
Teledermatology – Brooke Army Medical Center provision of tele-dermatology
services (consultation) to Temple VA. Now finalized and signed by both
parties. Reimbursement based upon 90% of CMAC.
ETO Sterilization Services – Brooke Army Medical Center gave Audie
Murphy our sterilizers, in exchange for VA providing ETO sterilization
services to Brooke Army Medical Center until 2007. Brooke Army Medical
Center wanted to get out of the ETO sterilization because it is a
somewhat out-dated technology. Reimbursement based on bartered agreement
– equipment for services.
Sleep Lab – Services provided by Brooke Army Medical Center to Audie
Murphy VA. Agreement has been in effect since 2002. Reimbursement based
upon 90% of CMAC.
Five Developing Agreements:
Invasive Cardiology and Cardio Thoracic Surgery Services – Provided by
Brooke Army Medical Center to the Temple VA at 90% of CMAC. Provides the
VA with quality services at a discounted rate, while augmenting the
hospital’s GME programs.
Joint Pager Services – A tri-party arrangement between BAMC, WHMC, and
Audie Murphy to gain economies of scale discounts through pooling of
lease requirements. All parties pay a fair share of their respective
bills.
Joint Credentialing – Another tri-party arrangement with BAMC, WHMC, and
Audie Murphy to gain economies of scale discounts. Business plan is
still in development.
Laboratory Data Sharing & Interoperability (LDSI) - An agreement between
Brooke Army Medical Center and Audie Murphy to evaluate the feasibility
of sending-out lab tests with the intent to have test results
electronically transmitted from Brooke Army Medical Center directly into
VISTA. STVHCS has been utilizing the reference lab at Brooke Army
Medical Center for more than five years. Having the test results
electronically submitted would reduce the chance for human error during
manual entry (current practice). LDSI is a VA developed methodology
currently being tested at VAMC Hawaii with Tripler AMC. Business plan is
still in development.
Operation Enduring Freedom / Iraqi Freedom – Places VA representatives
at Brooke Army Medical Center to assist Soldiers undergoing medical
retirements to make a seamless transition from the DoD to VA system.
Awaiting final signature by VA. Also a gratis arrangement.
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