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Bill Payments

(11/29/2007)
U.S Customs and Border Protection (CBP) utilizes a lockbox facility of the Wachovia Bank at Charlotte, North Carolina, to receive, process, and post most bill payments. When CBP generates a bill, the address where payment should be sent is printed on the actual CBP bill form (CF 6084). Accordingly, it is important that payments are sent to the correct address. The address for the Wachovia Bank lockbox as reflected on most bills is:

U.S. Customs and Border Protection Service
P.O. Box 70946
Charlotte, NC 28272-0946

Please note, bills for Fines, Penalties, and Forfeitures (FP&F) will have the address of the respective FP&F office located at the port that issued the bill. Payments should be sent to that location.

Interest is assessed on bills based on the date CBP receives payment. To avoid additional interest, please reference the "AMOUNT DUE AFTER" late payment date that is printed on each bill and ensure that CBP receives payment on or before that date. Generally, allow 7 to 10 days for payments being sent by U.S. Postal Service (USPS) regular mail and 2 to 3 days if sent by USPS overnight express mail.

Because the Revenue Division is not staffed to perform lockbox functions, payments sent to the Revenue Division, other than for debit voucher bills (bills for dishonored payments) and surety payments, will be forwarded to the Wachovia Bank Lockbox for their processing. As a result, interest may be assessed and rebilled due to the delayed processing and late payment. When sending payment, a copy of each bill (CF 6084) should be included with the payment. Also, if a single bill or a few bills are being paid, the bill number(s) should be annotated on the check, to the extent possible, as an extra precaution.

Please note, only debit voucher and surety payments may be mailed to the Revenue Division.

If a payer chooses to send payment for bills to the Wachovia Bank Lockbox by an overnight courier, other than the USPS, the following address should be used. However, because the payment may be delivered to a different station within the lockbox facility at the bank, posting of the payment to bills may be delayed several days. Accordingly, this address should only be used as a last resort and a delay should be expected. Send payment to:

Wachovia QLP Wholesale Lockbox-NC0810
Lockbox #70946
1525 West WT Harris Blvd.
Charlotte, NC 28262

Western Union Quick Collect - the Revenue Division will no longer utilize this payment method.

Surety payments
If a surety has received a check from a principal in payment of bills and is simply forwarding that check to CBP, the surety should mail that check to:

Wachovia QLP Wholesale Lockbox-NC0810
Lockbox #70946
1525 West WT Harris Blvd.
Charlotte, NC 28262

If a surety is sending its check to pay bills (other than FP&F bills) that are owed by their principal, the surety should mail their check to the Revenue Division at the following address:

U.S. Customs and Border Protection
Revenue Division - Cashier
6650 Telecom Drive Suite 100
Indianapolis, IN 46278

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