.VISITORS CENTER
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..MENU:.. FAQs - HELP TOPICS


Welcome to the new HHS University Communities of Practice Visitors Center!

Introduction

The HHS University Communities of Practice will provide the functionalities of a shared community space in order to dynamically facilitate CoP needs and interests.

The HHS U CoP is a dynamic website that utilizes database-aware templates to order, format and display information (content) entered by specific types of users. The functionality and presentation of the website varies slightly from user to user depending on their preferences and their role in the use and management of the site. User information is gathered in a registration process and identified to the system through a login process.

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FREQUENTLY ASKED QUESTIONS

How do I find information on HHS U CoP?
What is under each topic?
What types of users are there?
How do I get information added to HHS U CoP?
What types of content can be added to HHS U CoP?
Who can I contact for more information?
How do I get an HHS U CoP account?


HELP TOPICS

Ask An Expert
Communities
Downloading Files
Groups
Hyperlinks


BULLETIN BOARD RULES

The HHS U CoP bulletin boards are a great way to exchange ideas and discuss issues with other staff in the Department regardless of time or physical location. We encourage the free expression of your ideas and opinions, as long as it is work-related, responsible, free of insult and respectful of others.

The following conduct standards for the discussions in on the bulletin boards have been developed and they will be strictly enforced. The purpose of the standards is to make sure discussions in the discussion areas are productive and useful.

  • Postings in the bulletin boards which do not conform with the following standards will be removed without further comment.
  • No profanity or obscenities of any kind, even disguised with * asterisks.
  • No personal attacks on other HHS U CoP participants (personal attacks are defined as comments that reflect upon the person instead of their opinion)
  • Slanderous, defamatory, obscene, indecent, lewd, pornographic, violent, abusive, insulting, threatening and harassing comments are not tolerated.
  • Please do not stray from the discussion topic.
  • Do not impersonate other participants or public figures.
  • Advertising of any kind, including non-profit organizations, is not permitted.
  • Adding copyrighted material to the bulletin boards is not allowed.
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HOW DO I FIND INFORMATION ON HHS U CoP?

The HHS U CoP homepage is organized to help you find what you are looking for quickly.

All information on HHS U CoP is organized under the broad topics on the top of the page, or can be accessed through the menu shown on the left side of the screen. Just point your mouse at the topic and click to get to that section of HHS U CoP.

You can also use the search feature in the upper right to help you find information: type in key words or a phrase in the box under "search" and click on "go".

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WHAT IS UNDER EACH TOPIC?

HOME: This button will return you to the HHS U CoP homepage.
   
COMMUNITIES: Join any or all of the HHS U CoP communities to collaborate with other HHS employees sharing the same interests. Get news, discussion forums, chat rooms and weekly surveys.
   
CONTACT US:

Here you will find the mailing address and point of contact for HHS U CoP. You can play an important role in making HHS U CoP a useful and valuable resource. Use the contact information to tell us what you think, so we can make HHS U CoP even better.

   
BULLETIN BOARD: Bulletin board are a useful tool as an area to post your questions and comments to fellow users for a discussion and exchange of answers and ideas.
   
LIBRARY: Visit the HHS U CoP library, to view articles and postings that are currently availible in HHS U CoP.
   
CALENDAR: Helps keep you up-to-date! Find out what's happening around the Department, get special event information and much more.
   
MEMBER DIRECTORY : Want to see who else is in your community or group? Look in the Member Directory. This feature can only be viewed when you are in a community or group.
   
ASK AN EXPERT:

The "Ask An Expert" feature allows you to pose topical questions directly to experts in the HHS U CoP community areas.

   
WEBLINKS: HHS U CoP has many links to other organizations, such as state/local governments, educational institutions, and non-profit associations.
   
SEARCH: the search feature in the upper right to help you find information: type in key words or a phrase in the box under "search" and click on "go".

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WHAT ARE THE TYPES OF USERS?

Un-Registered User can browse information at the root and community level and public groups, but cannot participate in Bulletin Boards, nor access private groups nor post content to the website.
   
Registered User can browse information at the root and community level and public groups, but cannot participate in Bulletin Boards nor access private groups nor post content to the website. Registered users can join any community or group. If the group is private, they must be approved by a community or group leader. Registered users have created an account on the website and have a username and password.
   
Member Must be registered users, can browse information at the root and community level and public groups, can post, edit and delete their own content to all areas of which they are members, can participate in Bulletin Boards of which they are members. Their content must be approved before it actually appears on the website.
   
Group Leader Must be registered users, can post, edit and delete any content within their assigned group. Group leaders can remove, manage, and create new members in their groups. Group leaders can manage (edit), groups of which they are a member, can view all public groups and private groups of which they are members, and can participate in Bulletin Boards of which they are members. Group leaders are designated and managed by an administrator. Content posted by a Group leader does not need to be approved. It becomes immediately available.
   
Community Leader Must be registered users, can post, edit and delete any content within their assigned community. Community leaders can remove, manage, and add registered users as new members in their communities. Community leaders can remove, manage all groups and create new groups under their community, and can participate in Bulletin Boards of which they are members. Community leaders are designated and managed by an administrator. Content posted by a Community leader does not need to be approved. It becomes immediately available.
   
Administrator Must be a registered user, can post, edit and delete any content anywhere on the website, can create, remove and manage users of any type on the site. Administrators can create new communities, new groups and can assign, remove and manage community/group leaders.

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HOW DO I GET INFORMATION ADDED TO HHS UNIVERSITY?

Registered users of HHS U CoP can add content to community and group areas that they are members of.

Enter the Comunity or Group area that you want to add content to. Use the Content Menu on the left side of the page to add modify and remove your own content.

All new content is invisible until it is checked for relevance and accuracy by the community or group leader to which the content is posted.

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WHAT TYPES OF CONTENT CAN BE ADDED TO HHS U CoP?

Using the "Add Content" option from the content menu, you can add the following types of content: Best Practices, Broadcasts, Featured News, General Info, Industry Information, Laws & Regulations, Libraries, Newsletters, Press Releases, Research, Papers, and Reports. There are also options for "Add Event" and "Add Weblinks". These options are available to all HHS U CoP users.

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WHO CAN I CONTACT FOR MORE INFORMATION?

If you have a question or a suggestion, please let us know. Questions can be emailed to contact the HHS U CoP Web Manager, Kerry Joels, kjoels@mindspring.com .

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HOW DO I GET A HHS U CoP ACCOUNT?

To register with HHS U CoP you only need to click the link "create account" found in the Personal Menu module in the upper left and fill out the following form. Registering is easy and only takes a few moments.

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ASK AN EXPERT

The "Ask An Expert" feature allows you to pose topical questions directly to experts in the HHS U CoP community areas.

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COMMUNITIES

The HHS U CoP communities are based on broad areas of interest throughout the department, such as Human Resources and Information Technology. Each community contains more specific areas of interest called "groups".

Join any or all of the HHS U CoP communities to collaborate with other HHS employees sharing the same interests. Get news, discussion forums, and answers. Contact the HHS U CoP webmaster about creating a new community.

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DOWNLOADING FILES

Many content pieces contain attachments which can be retrieved (downloaded) to your computer. Attachments are shown beneath the content piece in a box labeled "ATTACHMENTS", and are also marked with icons for easier identification. To download, click the title of the file next to the icon. A window will pop-up displaying the attachment's size, file type, and any accessibility information. You will then be prompted to start the download process. To view some downloads, such as PDF files, your computer may require special software or plug-ins.

HHS
U CoP merely facilitates the sharing and distribution of files and does not provide technical assistance in the operation of such files. Please contact your Network Administrator if you have difficulty viewing a downloaded file.

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GROUPS

Each community contains more specific areas of interest called "groups". These groups are moderated by Group Managers and may be either public or private.

Join any or all of the HHS U CoP groups to collaborate with other HHS employees sharing the same interests. Get news, discussion forums, and information.

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HYPERLINKS

HHS
U CoP has many links to other organizations, such as state/local governments, educational institutions, and non-profit associations. While we offer these electronic linkages for your convenience in accessing transportation-related information, please be aware that when you exit government websites, the privacy policy stated on our websites may NOT be the same as that on other websites.

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