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1. Error Message: Too many files open
2. Error Message: Insufficient memory/General Protection Fault
3. Error Message: Not a Table/DBF
4. Can't change password after importing data
5. Error Message: Position is located off screen
6. Error Message: Variable 'PREF_ID' not found
7. Error Message: "output variables too long"
8. Error Message: Variable 'YN_EHS' not found
9. FoxPro caused a stack fault error

Error Message: Too many files open

This error typically occurs when trying to import data from CAMEO DOS 2.x.

Windows 3.1 Users:

First check your AUTOEXEC.BAT file for the share command. Add or edit to:

SHARE /F:9096 /L:200

NOTE: Under some circumstances, users of Windows 3.11 for Workgroups will also need to add this line.

Second, check your CONFIG.SYS file. Set the FILES, BUFFERS and STACKS commands to the following:

FILES=150
Buffers=15,0
Stacks=9,256

Note: If you are running CAMEO for Windows on a network, set your file handles in the NET.CFG file to 100 (not 150 as specified in the CAMEO for Windows 1.0 Manual).

Save the changes and re-boot your computer. If you are running any Windows start-up applications (such as e-mail) close them. Start CAMEO for Windows 1.0 and begin the import.

Window 95 Users:

Check your CONFIG.SYS file. Set the FILES, BUFFERS and STACKS commands to the following:

FILES=150
Buffers=15,0

Save the changes and re-boot your computer. If you are running any Windows start-up applications (such as e-mail) close them. Start CAMEO for Windows 1.0 and begin the import.

To check/edit your AUTOEXEC.BAT and CONFIG.SYS files:

Windows 3.1
1. Open the accessories group in the Program manager
2. Double click on Notepad.
3. Under File select Open.
4. Under List of File Type, select All Files
Under Directories double click C:\
Under File Name highlight AUTOEXEC.BAT or CONFIG.SYS
Click OK
5. After making changes select Save under File and then Exit.

Windows 95
1. Click Start, Programs, Accessories, Notepad
2. Under File, select Open.
3. Under Look, select C:\
Under Type of File, select All Files
Highlight AUTOEXEC.BAT or CONFIG.SYS
Click Open
4. After making changes, select Save under File and then Exit.

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Insufficient memory/General Protection FaultGeneral Protection Fault in module KRNL386.EXE at 000983E

General protection fault errors come in a host of shapes and sizes, however, the underlying cause for the error is the same: memory configuration. Typically when a user experiences a General Protection Fault error while running CAMEO the problem can be corrected in one of three ways:

1. Close all applications that may be running in background (press Ctrl and Esc simultaneously to access Task List). Remove any applications in the StartUp folder and reboot the computer.

2. Check your CONFIG. SYS and AUTOEXEC.BAT files. The FILES, BUFFERS, STACKS (CONFIG.SYS) and SHARE (AUTOEXEC.BAT) commands should be set to:

AUTOEXEC.BAT (Windows 3.x only)

SHARE /F:9096 /L:200

CONFIG.SYS

FILES=150
Buffers=15,0
Stacks=9,256

3. Check Virtual memory:

Windows 3.1 or 3.11-Double click Control Panel and double click 386 Enhanced. Click Virtual Memory. Your Virtual Memory size should be greater than the total amount of RAM. For example, if you have 8 megabytes of RAM, your Virtual memory size should be set to 8,000 KB (1,000KB = 1 Megabyte) or higher.

Windows 95- Click Start, Programs, Control Panel. Double click System. Click Performance. Click Virtual Memory. Click Let Windows manage my Virtual Memory Settings, if not selected already.

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Error Message: Not a Table/DBF

'Not a Table/DBF' is an indication of a corrupted data file. Corrupted data files can be caused by a number of things, most notably system crashes.

If you have made a backup (as described below), all you need do is restore it and re-enter any data entered since the backup was done. However, if you do not have a backup, you can still recover most of your data. There are two main ways you can proceed:

Option 1 - Salvage your data files and reinstall CAMEO Windows. Then, use the Import function on CAMEO Windows Utilities pull-down menu to import data from the salvaged files.

Here's an example: Let's assume that you have CAMEO installed in the \CAMEOWIN directory on your C: drive and that this drive has plenty of free space. Create a temporary directory called C:\CAMDATA to hold your data files. Copy the entire contents of C:\CAMEOWIN\DATA into C:\CAMDATA.

Repeat this process with the other subdirectories under C:\CAMEOWIN, copying the contents of each into its own, temporary subdirectory.

Next, reinstall CAMEO Windows (running the uninstaller is optional).

Open the newly installed version of CAMEO Windows and select the Import option on the Utilities pull-down menu. Select CAMEO Windows 1.0 as the import type and direct the program to the C:\CAMDATA directory when prompted for the location of the data to be imported.

The import function will halt when it reaches the corrupted file but that's OK. If you find that some information is still missing, you can simply continue using the Append (Import) Module and import one data set at a time.

Note: The Append (Import) Module option will not overwrite the practice data that come with CAMEO Windows. You will have to delete these manually.

Lastly, copy in the contents of the other temporary subdirectories into their corresponding locations in C:\CAMEOWIN

Option 2 - Install CAMEO Windows in a new directory (other than CAMEOWIN) and copy a new, undamaged version of the damaged file. Here's how:

Lets say you've identified F50.DBF as the corrupted file. You've installed a new version of CAMEO Windows into a directory named C:\CAMTEMP and CAMEO is located in C:\CAMEOWIN. The damaged F50.DBF file is located in C:\CAMEOWIN\DATA. To replace it, copy the file F50.DBF from the C:\CAMTEMP\DATA subdirectory to C:\CAMEOWIN\DATA, overwriting the corrupted file. Once you've completed this operation, run the REINDEXER.

CAMEO Backups:

Once you have all your data entered into CAMEO for Windows, your very next step should be to make back up copy of your data files. Think of the hours of effort you have invested in that information. Think how you'd hate to have to do it over again.

CAMEO for Windows has no backup utility of its own, but the procedure is so easy you really don't need a utility to do it.

Most of the information into the CAMEO Windows databases is stored in a sub-directory of CAMEOWIN directory called DATA. Other information you add may be stored in SPLNBMPS (siteplan drawings); REPORTS (query files); and CAMEOMAP (map data). To make a backup of your information copy of this directory, just copy all the files in the DATA sub-directory to a floppy. However, your DATA sub-directory probably contains more information than will fit onto a 1.44 megabyte (3.5 inch) floppy disk.

If your DATA subdirectory contains more information than will fit on a 1.44 megabyte floppy, you could try using a generic backup utility such as DOS BACKUP or MSBACKUP. If you do, be sure to consult your DOS or Windows manual for instructions on backing up the contents of a single directory.

Another option is to use a compression utility such as PKZIP 204g or WINZIP to compress the information onto floppy disks. To be safe repeat this step for all CAMEOWIN subdirectories except TMPDATA.

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Can't change password after importing data

After importing data into CAMEO for Windows 1.0, you must exit and re-start CAMEO before changing your password. If you do not restart CAMEO after the import and attempt to change your password, the log in file will lock up.

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Position is located off screen

Error message appears during random operations, program is looking for 800x640 screen. Work around: user can change display driver loaded through windows. Re-select display driver to 800x640 through windows setup. Check to make sure arial font is installed.

Error Message: Variable 'PREF_ID' not found

CAMEO for Windows 1.0 Bug (corrected by 1.1 update) If a user adds a chemical name to the Chemical name field on the Chemicals in Inventory/Transit screen, and then clicks Add CAS number, a fatal error will occur. Most users should not be affected by this error since CAS numbers are pre-entered for most chemicals shipped with CAMEO for Windows 1.0. For user added chemicals, the CAS number is added/edited from the Chemical Information screen. Error is the result of a bug and is corrected by the 1.1 update.

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Error Message: "output variables too long"

I am trying to run a query and getting error message "output variables too long"; what is wrong?

You have selected too many fields to be displayed. Limit the number of display fields.

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Error Message: Variable 'YN_EHS' not found

This error message occurs after users have updated CAMEO Windows 1.0 to 1.1 and then restored data that was backed up from CAMEO Windows 1.0. The CAMEO Windows 1.1 update adds a field called YN_EHS to the facility module. If CAMEO 1.0 data is restored to CAMEO 1.1, this field is over written. To correct the problem, run the CAMEO 1.1 updater again, and then make a new backup copy of the data files. For instructions on how to back up your data files, click here.

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FoxPro caused stack fault

Change stack setting to 9,512 in your CONFIG.SYS file. Reboot and start CAMEO.