Nov. 5, 2003

More on Aramark

A few years ago we had a really great cafeteria which cost the Lab $1 million per year so [the Lab] decided to outsource it promising us better food for less money. I questioned whether that would be the case or not at the time, and sure enough the quality of food at the cafeteria has declined over time as has the number of employees who eat there. Who knows if the Laboratory has saved anything on the cafeteria, but it has become more difficult for employees to get a quick, healthy meal. Consider this next time someone suggests outsourcing as a solution to a problem. In addition GAO studies show that, in general, outsourcing does not save the government money.

--Betty Ann Gunther