*The following is courtesy of our scientific computing branch (Sheila Taylor and Victoria Porter). 

PC users of Outlook should be able to simply double click the icon representing an attachment or document and open it. If simply double-clicking on the icon does not correctly open the document, then you must map the file extension to an application on your system, typically Microsoft Word. This may be done as follows for Windows 9x or NT systems:

Now return to the mail attachment or document and double click it. It should be now be able to be opened by Microsoft Word.

 

To connect to a virtual drive such as Public Stuff from a Windows 9x or Windows NT system do the following (double click on My Computer first - if Public Stuff (or any other drive you are mapping) is in the My Computer window, it has already been mapped):

 

 

Helper Application Configuration Instructions for Netscape: Macintosh
If your Netscape (or other browser) fails to open files with the correct application and you know you have the helper application on your computer, follow these instructions to fix your Netscape Preferences so that the correct helper application is used when downloading files or attempting to view PDF files, for example. The example below shows how to configure the Macintosh version of Netscape to open pdf files with Adobe Acrobat 3.0 (or 4.0). Note that Adobe Acrobat Reader is FREE software provided by Adobe which allows you to OPEN ...pdf files. An additional example included shows the final Edit Type window for configuring Netscape to launch Microsoft Word to view Microsoft Word documents when accessed via Netscape.

  1. Use the Options menu in Netscape to bring up the General Preferences page.
  2. Click the Helpers tab and scroll down the list until you find the Portable Document Format option and select that line. (If you don't find a Portable Document Format option, then click the New... button to create it and continue with step 4.)
  3. Click the Edit... button and continue with the next several steps to configure your environment so that you will be using Adobe Acrobat Reader 3.0 to open pdf Files.
  4. Refer to the figure below for how the Edit Type window should appear when you have finished the configuration. (Note that it will not appear like this until you are done with the configuration setup.)
  5. The top part should appear exactly as shown for the Description, MIME Type and Suffixes. If it doesn't, select the appropriate line and fix it.
  6. Under the Handled By portion, select the Application button and use the File Type menu bar to select the PDF file type (click the menu bar and drag the down arrow to select the appropriate file type.)
  7. Click the Browse... button and use the resulting dialog box to locate your copy of Adobe Acrobat Reader 3.0 (or Acrobat Reader 4 if you have already installed that version).
  8. Click the OK button to dismiss the Edit Type window; then click the OK button again to dismiss the General Preferences window. From now on, when you encounter PDF files while browsing the web, Netscape will automatically launch Adobe Acrobat 3.0 for you.

Additional Examples for Configuration of Other 'Helper' Applications

  1. For MS Word documents, after following steps 1-8 as outlined above, the final Edit Type window should appear:
  2. Sometimes, even after configuration of Microsoft Word as a helper application, you will still get a message from Netscape when you click a link to a Microsoft Word document. THe message will say something about you trying to open an application of the type "application/msword" and request that you either pick an application to open the file, save the file to disk, cancel, or whatever. Click the pick application button and use the dialog box that appears to locate your Microsoft Word application.