Bill Livingstone Headquarters, Washington, D.C. July 24, 1992 (Phone: 202/453-1898) RELEASE 92-123 GOLDIN OUTLINES NASA PROCUREMENT REFORM NASA Administrator Daniel S. Goldin today announced a series of procurement reforms to make NASA the model of excellence for the Federal Government and ensure Americans receive the very best value for their tax dollar. "Through a focus on the customer, empowerment, teamwork with our partners in industry, accountability and diversity, we can achieve our goal and serve as a beacon to others," Goldin said in a speech to the National Contract Management Association in Los Angeles. Goldin said reforms in NASA's procurement process are necessary because 90 percent of its budget is spent through contracts. "We must continue to give the American people technical advances, but we must also give them 'best' value for their tax dollar," Goldin said. "In the future, NASA will not tolerate 300 percent cost overruns, defective spacecraft hardware or the failure to follow work instructions that protect government furnished hardware," Goldin said. "Nor will we tolerate schedule slippages," Goldin said. "We can't keep letting months turn into years and years into decades." According to Goldin, the current procurement system teaches people to fear making any mistake. "Everyone involved in the acquisition process is swimming in certifications," Goldin said. "Instead, we should be encouraging innovation, creativity and efficiency." Goldin said NASA and contractor personnel will never achieve excellence if they are not given clear lines of responsibility and held accountable for their decisions. Major changes in the procurement process include: o New contracts will be awarded to companies that have demonstrated they are accountable by delivering quality systems that meet cost schedule and technical requirements; and o The amount of the award fee earned will be determined by the end result, namely the quality, timeliness and cost of what is delivered; o Contractors will be given greater responsibility for success of a program, and should be given the opportunity for increased award fee if they hold to schedule, keep the program within cost estimates and deliver a satisfactory product. Total Quality Management To determine contractor performance, Goldin said NASA will soon establish a joint NASA-Industry team to develop a source of "metrics" or measurements. "Once the metrics are established, NASA will publish the results on a generic basis, without identifying specific contractors. On a semi- annual basis, we will notify each CEO where their company stands," Goldin said. Cultural Diversity Finally, Goldin said NASA will aggressively promote cultural diversity in the work place and to reaching its goal for Small and Disadvantaged Business (SDB) contracts. "As Administrator of NASA, I have made a personal commitment to increasing cultural diversity in the workplace and to increasing the contracting opportunities for small and disadvantaged contracts," Goldin said. Goldin said NASA had implemented a range of initiatives to increase the number of SDB contracts, including: o SDB considerations are part of NASA's earliest procurement planning, and are emphasized in acquisition strategy meetings or in procurement plans; and o In many of NASA's large prime contracts, NASA is establishing firm percentages of the effort to be subcontracted to SDBs and will reward those contractors with special incentive fees when they exceed the SDB requirement. "Small and disadvantaged businesses need assistance above and beyond set-asides," Goldin said. "In the coming months we will be setting up a new 'minority business resource advisory committee' in NASA to help us bring more SDB contractors into the NASA family," Goldin said. "Each of us as professionals and as citizens has an obligation to help overcome the barriers that divide us as a nation," Goldin said. "The Los Angeles riots were visual proof that we must redouble our efforts to help our minority citizens turn their dreams into realities," Goldin said.