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Service Port-New Orleans (Includes Belle Chasse, Concession)
Port Information
Port Code:2002
Location Address:1515 Poydras Street
Suite 1700
New Orleans, LA 70112
Mailing Address:Same As Above
General Phone:(504) 670-2391
General Fax:(504) 670-2123
Operational Hours:8:00 AM-5:00 PM(Central)
Weekdays (Monday-Friday)
Description:A Service Port is a CBP location that has a full range of cargo processing functions, including inspections, entry, collections, and verification (19 CFR 101.1).
Brokers :View List

Service Contacts
Name:Chemical Imports
Phone:(504) 670-2429
Fax:(504) 670-2083

Name:Freedom of Information Act Requests
Phone:(504) 670-2390
Fax:(504) 670-2045

Name:General Import Classification
Phone:(504) 670-2082
Fax:(504) 670-2083

Name:Importing a Motor Vehicle
Phone:(251) 441-5310
Fax:(251) 441-6490

Name:Iron & Steel Imports
Phone:(504) 670-2433
Fax:(504) 670-2083

Name:Machinery Imports
Phone:(504) 670-2431
Fax:(504) 670-2083

Name:Seizure, Penalty, Fines, Forfeitures
Phone:(504) 670-2390
Fax:(504) 670-2045

Name:Wearing Apparel Imports
Phone:(504) 670-2430
Fax:(504) 670-2083

Facilities And Crossings
Name:Air Cargo Operations
Phone:(504) 467-1713
Fax:(504) 468-2708
Operational Hours:8:00 AM-5:00 PM(Central)
Weekdays (Monday-Friday)
8:00 AM-4:00 PM(Central)
Weekends (Saturday-Sunday)

Name:Deferred Inspections
Phone:(504) 467-1713
Operational Hours:9:00 AM-11:00 AM(Central)
Wednesday

Name:Deferred Inspections
Phone:(504) 467-1713
Operational Hours:9:00 AM-11:00 AM(Central)
Thursday

Name:Deferred Inspections
Phone:(504) 467-1713
Operational Hours:8:00 AM-4:00 AM(Central)
Weekdays (Monday-Friday)
 

Supplemental Information
Contact Information:Vessel Entrance and Clearance Section -(504) 623-6666 Fax: (504) 623-6662
Contact Information:Quota Processing - (504) 670-2361 Fax: (504) 670-2385
Contact Information:Bonded Warehouse and General Order (504) 623-6603 Fax: (504 )623-6662
Contact Information:In-Bound Processing- (504) 670-2389 DAU - (504) 670-2389
Contact Information:Private Aircraft Reporting - (504) 623-6600 Fax: (504) 623-6664
Contact Information:Seaport Operations - (504) 623-6600 Fax: (504) 623-6664
Contact Information:Commercial Import & Export Information (504) 670-2088 Fax: (504) 670-2083
Contact Information:Immigration Services (504) 467-1713
Contact Information:Centralized Examination Station - (504) 896-7700 Fax: (504) 896-7713
Contact Information:Air Passenger Operations - (504) 467-1713 Fax: (504) 468-2708
Contact Information:Entry Branch - (504) 670-2384 Fax: (504) 670-2385
Contact Information:Alcohol, Tobacco & Firearms (ATF) - (800) 283-4867
Contact Information:U.S. Fish & Wildlife - (985) 882-2000
Contact Information:U.S. Food & Drug Administration (FDA) (504) 840-1100
Contact Information:Customs Bonds - (504) 670-2366 Fax: (504) 670-2385
Contact Information:Office of the Port Director - (504) 670-2391 Fax: (504) 670-2123
Contact Information:U.S.D.A.Plant Protection and Quarantine (PPQ) - (504) 589-6731
Contact Information:U.S. Passport Agency - (504) 412-2600/2659

Directions to Port Office
CBD (Central Busines District):The Office of the Port Director is located across from the Super Dome, at 1515 Poydras St, Room 1700

Field Operations Office Information
Name :New Orleans
Location :New Orleans, LA

Press Office
Name :Virginia Dabbs, Press Officer
Address :1515 Poydras Street
New Orleans, LA 70112
Phone:(504) 670-2140
Fax:(504) 670-2385

ICE Special Agents-in-Charge (SAC)

Customer Service Center
Phone Number :(703) 526-4200, (877) CBP-5511
see also:
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 Baton Rouge
 Gramercy
 Lake Charles
 Morgan City
 Shreveport-Bossier City
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