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Exhibit 300 (BY2009) for Indian Health Services (IHS) Infrastructure, Office Automation, & Telecommunications (I/OA/T)

PART ONE


OVERVIEW


1. Date of Submission:
2008-02-04
2. Agency:
009
3. Bureau:
17
4. Name of this Capital Asset:
IHS Infrastructure, Office Automation, & Telecommunications (I/OA/T)
5. Unique Project Identifier:
009-17-02-00-01-1010-00
6. What kind of investment will this be in FY2009?
Mixed Life Cycle
7. What was the first budget year this investment was submitted to OMB?
FY2001 or earlier
8. Provide a brief summary and justification for this investment, including a brief description of how this closes in part or in whole an identified agency performance gap.
The Indian Health Service (IHS) provides comprehensive health services for American Indians and Alaska Natives, encouraging maximum tribal involvement in developing and managing programs to meet their health needs. The IHS Infrastructure, Office Automation, and Telecommunications (IOAT) program manages the technology infrastructure for IHS, tribal and urban facilities. Projects are generally initiated centrally and cascade through the enterprise. Tribal and urban facilities support costs are not captured in this business case. The IOAT investment has the following general categories: telecommunications, hardware/software for desktop and servers, local and wide area networks, voice and video communications, messaging and collaboration, security, web development, help desk services and IT administrative functions. To address performance gaps and to meet new federal mandates, the following developmental projects are planned: 1) UFMS - Provide the infrastructure support for transitioning to a department-wide system. 2) IPv6 - All Internet Protocol addressable hardware and associated software will be inventoried, analyzed for compatibility, and replaced as necessary (IPv6 initiative). 3) HSPD-12 - A logical access management system will be implemented to meet requirements of the directive to interface PIV-II cards to logical systems and then integrated with physical access systems implemented under the directive (HSPD-12 initiative). 4) Network Enhancements - Network capacity will be analyzed for current operations and the estimated effects of these projects and other anticipated demands on the network. This project will enable the expansion of telemedicine to remote sites (Information Sharing initiative). In addition to the projects above, IOAT is planning to correct security weaknesses identified in the POA&M and improve internal processes, such as change control and reporting security incidents to HHS (Information Security initiative). IOAT will implement interoperability standards in support of the Executive Order for Promoting Quality and Efficient Health Care programs (FHA initiative). Key projects completed in FY2006 include the Network Operations Security Center (Info Sec initiative) and migration to HHS E-mail (Department-wide initiative). IOAT is the infrastructure that enables the mission critical IHS investment Resource and Patient Management System (RPMS) and the National Patient Information Reporting System (NPIRS).
9. Did the Agency's Executive/Investment Committee approve this request?
yes
9.a. If "yes," what was the date of this approval?
2007-06-26
10. Did the Project Manager review this Exhibit?
yes
11.a. What is the current FAC-P/PM certification level of the project/program manager?
Senior/Expert-level
12. Has the agency developed and/or promoted cost effective, energy-efficient and environmentally sustainable techniques or practices for this project.
no
12.a. Will this investment include electronic assets (including computers)?
yes
12.b. Is this investment for new construction or major retrofit of a Federal building or facility? (answer applicable to non-IT assets only)
no
13. Does this investment directly support one of the PMA initiatives?
yes
If yes, select the initiatives that apply:
Initiative Name
Budget Performance Integration
Expanded E-Government
Financial Performance
Human Capital
13.a. Briefly and specifically describe for each selected how this asset directly supports the identified initiative(s)? (e.g. If E-Gov is selected, is it an approved shared service provider or the managing partner?)
Hum Cap: Integration of patient/medical information assists decision-making. Knowledge repositories of IHS information. Elec Gov't: Works with Joslin Diabetes Center on telemedicine to address the growing unmet need for retinal evaluations. Finl Perf: Automated payment of invoices for health services provided outside the IHS network. Budg/Perf: Performance measures used to track and report on program results. .
14. Does this investment support a program assessed using the Program Assessment Rating Tool (PART)?
yes
14.a. If yes, does this investment address a weakness found during the PART review?
no
14.b. If yes, what is the name of the PARTed program?
2003: IHS - Resource and Patient Management System
14.c. If yes, what rating did the PART receive?
Effective
15. Is this investment for information technology?
yes
16. What is the level of the IT Project (per CIO Council's PM Guidance)?
Level 2
17. What project management qualifications does the Project Manager have? (per CIO Council's PM Guidance)
(1) Project manager has been validated as qualified for this investment
18. Is this investment identified as high risk on the Q4 - FY 2007 agency high risk report (per OMB memorandum M-05-23)?
no
19. Is this a financial management system?
no
20. What is the percentage breakout for the total FY2009 funding request for the following? (This should total 100%)
AreaPercentage
Hardware1
Software1
Services98
Other0
21. If this project produces information dissemination products for the public, are these products published to the Internet in conformance with OMB Memorandum 05-04 and included in your agency inventory, schedules and priorities?
yes
22. Contact information of individual responsible for privacy related questions.
NameWilliam Tibbitts
Phone Number301-443-0035
TitleManagement Analyst (Agency Privacy Act Officer)
EmailWilliam.Tibbitts@ihs.gov
23. Are the records produced by this investment appropriately scheduled with the National Archives and Records Administration's approval?
yes
24. Does this investment directly support one of the GAO High Risk Areas?
no

SUMMARY OF SPEND


1. Provide the total estimated life-cycle cost for this investment by completing the following table. All amounts represent budget authority in millions, and are rounded to three decimal places. Federal personnel costs should be included only in the row designated Government FTE Cost, and should be excluded from the amounts shown for Planning, Full Acquisition, and Operation/Maintenance. The total estimated annual cost of the investment is the sum of costs for Planning, Full Acquisition, and Operation/Maintenance. For Federal buildings and facilities, life-cycle costs should include long term energy, environmental, decommissioning, and/or restoration costs. The costs associated with the entire life-cycle of the investment should be included in this report.

All amounts represent Budget Authority

Note: For the cross-agency investments, this table should include all funding (both managing partner and partner agencies).

Government FTE Costs should not be included as part of the TOTAL represented.
Cost TypePy-1 & Earlier
-2006
PY
2007
CY
2008
BY
2009
Planning Budgetary Resources1.8100.5001.6601.700
Acquisition Budgetary Resources49.7902.2704.9905.090
Maintenance Budgetary Resources74.4909.38010.70011.056
Government FTE Cost21.0051.2001.2501.300
# of FTEs180999
2. Will this project require the agency to hire additional FTE's?
yes
2.a. If "yes," how many and in what year?
We estimate that additional employees may be needed in 2011 to support development and maintenance activities, particularly for HSPD-12 and health IT interoperability specifications. As the current development activities progress, this estimate may change.
3. If the summary of spending has changed from the FY2008 President's budget request, briefly explain those changes.
IOAT has significant DME increases in BY2008 and BY2009 due to the implementation of HSPD-12 and HHS Identity under the umbrella of HSPD-12 - a federally mandated security system; however, the overall requested amount has not increased proportionately. The HSPD-12 project will enable centralization and standardization of security, thereby decreasing overall costs and offsetting the DME estimates for HSPD-12. The DME expenditures have been approved by the IHS CPIC Council and the HHS ITIRB. The increases will be funded with IHS funds.

PERFORMANCE


In order to successfully address this area of the exhibit 300, performance goals must be provided for the agency and be linked to the annual performance plan. The investment must discuss the agency's mission and strategic goals, and performance measures (indicators) must be provided. These goals need to map to the gap in the agency's strategic goals and objectives this investment is designed to fill. They are the internal and external performance benefits this investment is expected to deliver to the agency (e.g., improve efficiency by 60 percent, increase citizen participation by 300 percent a year to achieve an overall citizen participation rate of 75 percent by FY 2xxx, etc.). The goals must be clearly measurable investment outcomes, and if applicable, investment outputs. They do not include the completion date of the module, milestones, or investment, or general goals, such as, significant, better, improved that do not have a quantitative measure.
Agencies must use the following table to report performance goals and measures for the major investment and use the Federal Enterprise Architecture (FEA) Performance Reference Model (PRM). Map all Measurement Indicators to the corresponding Measurement Area and Measurement Grouping identified in the PRM. There should be at least one Measurement Indicator for each of the four different Measurement Areas (for each fiscal year). The PRM is available at www.egov.gov. The table can be extended to include performance measures for years beyond FY 2009.
RowFiscal YearStrategic Goal SupportedMeasurement AreaMeasurement GroupingMeasurement IndicatorBaselinePlanned Improvement to the BaselineActual Results
12006S.O. 1.3 - Improve health care quality, safety, cost and valueMission and Business ResultsLifecycle/Change Management% of changes approved by change control process0 (FY2005)30%2%
22006S.O. 1.3 - Improve health care quality, safety, cost and valueCustomer ResultsAccuracy of Service or Product Delivered% of times able to meet service level agreement10%30%80%
32006S.O. 1.3 - Improve health care quality, safety, cost and valueProcesses and ActivitiesSecurity% of # of incidents evaluated and reported to HHS SOCC30%50%100%
42006S.O. 1.2 - Increase health care service availability and accessibilityTechnologyAvailability% of network uptime95%Improve 2%97%
52006S.O. 1.2 - Increase health care service availability and accessibilityTechnologyAvailabilityHours of WAN support service10 hours/5 days24/724/7
62007S.O. 1.3 - Improve health care quality, safety, cost and valueMission and Business ResultsLifecycle/Change Management% of changes approved by change control process2%Increase to 50% 
72007S.O. 1.3 - Improve health care quality, safety, cost and valueCustomer ResultsAccuracy of Service or Product Delivered% of times able to meet service level agreement80%Increase to 85% 
82007S.O. 1.2 - Increase health care service availability and accessibilityCustomer ResultsAccess% of static web content changed to 508 compliant10%Increase to 40% 
92007S.O. 1.3 - Improve health care quality, safety, cost and valueProcesses and ActivitiesSecurity% of # of incidents evaluated and reported to HHS SOCC99%Maintain 99% 
102007S.O. 1.3 - Improve health care quality, safety, cost and valueProcesses and ActivitiesSecurity% of employees and contractors attending annual security training100%Maintain at 100% 
112007S.O. 1.2 - Increase health care service availability and accessibilityTechnologyAvailability% of network uptime97%Increase ot 99% 
122008S.O. 1.3 - Improve health care quality, safety, cost and valueMission and Business ResultsLifecycle/Change Management% of changes approved by change control process50%Increase to 70% 
132008S.O. 1.3 - Improve health care quality, safety, cost and valueCustomer ResultsAccuracy of Service or Product Delivered% of times able to meet service level agreement85%Increase to 87% 
142008S.O. 1.2 - Increase health care service availability and accessibilityCustomer ResultsAccess% of static web content changed to 508 compliant40%Increase to 80% 
152008S.O. 1.3 - Improve health care quality, safety, cost and valueProcesses and ActivitiesSecurity% of # of incidents evaluated and reported to HHS SOCC99%Maintain 99% 
162008S.O. 1.3 - Improve health care quality, safety, cost and valueProcesses and ActivitiesSecurity% of employees and contractors attending annual security training100%Maintain at 100% 
172008S.O. 1.2 - Increase health care service availability and accessibilityTechnologyAvailability% of network uptime99%Maintain 99% 
182009S.O. 1.3 - Improve health care quality, safety, cost and valueMission and Business ResultsLifecycle/Change Management% of changes approved by change control process70%Increase to 80% 
192009S.O. 1.3 - Improve health care quality, safety, cost and valueCustomer ResultsAccuracy of Service or Product Delivered% of times able to meet service level agreement87%Increase to 88% 
202009S.O. 1.2 - Increase health care service availability and accessibilityCustomer ResultsAccess% of static web content changed to 508 compliant80%Increase to 100% 
212009S.O. 1.3 - Improve health care quality, safety, cost and valueProcesses and ActivitiesSecurity% of # of incidents evaluated and reported to HHS SOCC99%Maintain 99% 
222009S.O. 1.2 - Increase health care service availability and accessibilityTechnologyAvailability% of network uptime99%Maintain 99% 
232010S.O. 1.3 - Improve health care quality, safety, cost and valueMission and Business ResultsLifecycle/Change Management% of changes approved by change control process80%Increase to 82% 
242010S.O. 1.3 - Improve health care quality, safety, cost and valueCustomer ResultsAccuracy of Service or Product Delivered% of times able to meet service level agreement88%Increase to 89% 
252010S.O. 1.3 - Improve health care quality, safety, cost and valueProcesses and ActivitiesSecurity% of # of incidents evaluated and reported to HHS SOCC99%Maintain 99% 
262010S.O. 1.2 - Increase health care service availability and accessibilityTechnologyAvailability% of network uptime99%Maintain 99% 
272011S.O. 1.3 - Improve health care quality, safety, cost and valueMission and Business ResultsLifecycle/Change Management% of changes approved by change control process82%Increase to 84% 
282011S.O. 1.3 - Improve health care quality, safety, cost and valueCustomer ResultsAccuracy of Service or Product Delivered% of times able to meet service level agreement89%Increase to 90% 
292011S.O. 1.3 - Improve health care quality, safety, cost and valueProcesses and ActivitiesSecurity% of # of incidents evaluated and reported to HHS SOCC99%Maintain 99% 
302011S.O. 1.2 - Increase health care service availability and accessibilityTechnologyAvailability% of network uptime99%Maintain 99% 
312012S.O. 1.3 - Improve health care quality, safety, cost and valueMission and Business ResultsLifecycle/Change Management% of changes approved by change control process84%Increase 86% 
322012S.O. 1.3 - Improve health care quality, safety, cost and valueCustomer ResultsAccuracy of Service or Product Delivered% of times able to meet service level agreement90%Increase to 91% 
332012S.O. 1.3 - Improve health care quality, safety, cost and valueProcesses and ActivitiesSecurity% of # of incidents evaluated and reported to HHS SOCC99%Maintain 99% 
342012S.O. 1.2 - Increase health care service availability and accessibilityTechnologyAvailability% of network uptime99%Maintain 99% 
352013S.O. 1.3 - Improve health care quality, safety, cost and valueMission and Business ResultsLifecycle/Change Management% of changes approved by change control process86%Increase to 88% 
362013S.O. 1.3 - Improve health care quality, safety, cost and valueCustomer ResultsAccuracy of Service or Product Delivered% of times able to meet service level agreement91%Increase to 92% 
372013S.O. 1.3 - Improve health care quality, safety, cost and valueProcesses and ActivitiesSecurity% of # of incidents evaluated and reported to HHS SOCC99%Maintain 99% 
382013S.O. 1.2 - Increase health care service availability and accessibilityTechnologyAvailability% of network uptime99%Maintain 99% 

Enterprise Architecture


In order to successfully address this area of the business case and capital asset plan you must ensure the investment is included in the agency's EA and Capital Planning and Investment Control (CPIC) process, and is mapped to and supports the FEA. You must also ensure the business case demonstrates the relationship between the investment and the business, performance, data, services, application, and technology layers of the agency's EA.
1. Is this investment included in your agency's target enterprise architecture?
yes
2. Is this investment included in the agency's EA Transition Strategy?
yes
2.a. If yes, provide the investment name as identified in the Transition Strategy provided in the agency's most recent annual EA Assessment.
IHS Infrastructure, Office Automation & Telecommunications (IOAT)
3. Is this investment identified in a completed (contains a target architecture) and approved segment architecture?
no
4. Identify the service components funded by this major IT investment (e.g., knowledge management, content management, customer relationship management, etc.). Provide this information in the format of the following table. For detailed guidance regarding components, please refer to http://www.whitehouse.gov/omb/egov/.

Component: Use existing SRM Components or identify as NEW. A NEW component is one not already identified as a service component in the FEA SRM.

Reused Name and UPI: A reused component is one being funded by another investment, but being used by this investment. Rather than answer yes or no, identify the reused service component funded by the other investment and identify the other investment using the Unique Project Identifier (UPI) code from the OMB Ex 300 or Ex 53 submission.

Internal or External Reuse?: Internal reuse is within an agency. For example, one agency within a department is reusing a service component provided by another agency within the same department. External reuse is one agency within a department reusing a service component provided by another agency in another department. A good example of this is an E-Gov initiative service being reused by multiple organizations across the federal government.

Funding Percentage: Please provide the percentage of the BY requested funding amount used for each service component listed in the table. If external, provide the funding level transferred to another agency to pay for the service.
RowAgency Component NameAgency Component DescriptionService TypeComponentReused Component NameReused UPIInternal or External Reuse?Funding %
1Access ControlAccess Control - Support the management of permissions for logging onto a computer, application, service, or network; includes user management and role/privilege management.Security ManagementAccess Control  No Reuse8
2EmailDefines the set of capabilities that support the transmission of memos and messages over a network.CollaborationEmail  No Reuse5
3Document Imaging and OCRDefines the set of capabilities that support the scanning of documents.Document ManagementDocument Imaging and OCR  No Reuse1
4Standardized / CannedDefines the set of capabilities that support the use of pre-conceived or pre-written reports.ReportingStandardized / Canned  No Reuse1
5Ad HocDefines the set of capabilities that support the use of dynamic reports on an as needed basis.ReportingAd Hoc  No Reuse1
6Graphing / ChartingDefines the set of capabilities that support the presentation of information in the form of diagrams or tables.VisualizationGraphing / Charting  No Reuse1
7Demand Forecasting / MgmtDefines the set of capabilities that facilitate the prediction of sufficient production to meet an organization's sales of a product or service.Business IntelligenceDemand Forecasting / Mgmt  No Reuse1
8Decision Support and PlanningDefines the set of capabilities that support the analyze information and predict the impact of decisions before they are made.Business IntelligenceDecision Support and Planning  No Reuse1
9Data ExchangeDefines the set of capabilities that support the interchange of information between multiple systems or applications; includes verification that transmitted data was received unaltered.Data ManagementData Exchange  No Reuse1
10Property / Asset ManagementDefines the set of capabilities that support the identification, planning and allocation of an organization's physical capital and resources.Asset / Materials ManagementProperty / Asset Management  No Reuse1
11Quality ManagementDefines the set of capabilities that help determine the level that a product or service satisfies certain requirements.Management of ProcessesQuality Management  No Reuse1
12Risk ManagementRisk Management - support the identification and probabilities or chances of hazards as they relate to a task, decision or long-term goal; includes risk assessment and risk mitigation.Management of ProcessesRisk Management  No Reuse3
13Change ManagementDefines the set of capabilities that control the process for updates or modifications to the existing documents, software or business processes of an organization.Management of ProcessesChange Management  No Reuse2
14Requirements ManagementDefines the set of capabilities that gather, analyze and fulfill the needs and prerequisites of an organization's efforts.Management of ProcessesRequirements Management  No Reuse1
15Configuration ManagementDefines the set of capabilities that control the hardware and software environments, as well as documents of an organization.Management of ProcessesConfiguration Management  No Reuse9
16Customer AnalyticsDefines the set of capabilities that allow for the analysis of an organizations customers as well as the scoring of third party information as it relates to an organization's customers.Customer Relationship ManagementCustomer Analytics  No Reuse1
17Customer / Account ManagementDefines the set of capabilities that support the retention and delivery of a service or product to an organization's clients.Customer Relationship ManagementCustomer / Account Management  No Reuse10
18Audio ConferencingDefines the set of capabilities that support audio communications sessions among people who are geographically dispersed.CommunicationAudio Conferencing  No Reuse5
19Event / News ManagementDefines the set of capabilities that monitor servers, workstations and network devices for routine and non-routine events.CommunicationEvent / News Management  No Reuse1
20System Resource MonitoringDefines the set of capabilities that support the balance and allocation of memory, usage, disk space and performance on computers and their applications.Systems ManagementSystem Resource Monitoring  No Reuse5
21Remote Systems ControlDefines the set of capabilities that support the monitoring, administration and usage of applications and enterprise systems from locations outside of the immediate system environment.Systems ManagementRemote Systems Control  No Reuse2
22Document LibraryDefines the set of capabilities that support the grouping and archiving of files and records on a server.CollaborationDocument Library  No Reuse3
23MultimediaDefines the set of capabilities that support the representation of information in more than one form to include text, audio, graphics, animated graphics and full motion video.VisualizationMultimedia  No Reuse2
24Time ReportingDefines the set of capabilities that support the submission, approval and adjustment of an employees hours.Human ResourcesTime Reporting  No Reuse1
25Education / TrainingEducation / Training - support the active building of employee competencies, to include the range of training from professional development to general awareness training.Human ResourcesEducation / Training  No Reuse3
26Assistance RequestDefines the set of capabilities that support the solicitation of support from a customer.Customer Initiated AssistanceAssistance Request  No Reuse5
27Online HelpDefines the set of capabilities that provide an electronic interface to customer assistance.Customer Initiated AssistanceOnline Help  No Reuse1
28Online TutorialsDefines the set of capabilities that provide an electronic interface to educate and assist customers.Customer Initiated AssistanceOnline Tutorials  No Reuse1
29Reservations / RegistrationDefines the set of capabilities that allow electronic enrollment and confirmations for services.Customer Initiated AssistanceReservations / Registration  No Reuse1
30Self-ServiceDefines the set of capabilities that allow an organization's customers to sign up for a particular service at their own initiative.Customer Initiated AssistanceSelf-Service  No Reuse1
31Governance / Policy ManagementDefines the set of capabilities that influence and determine decisions, actions, business rules and other matters within an organization.Management of ProcessesGovernance / Policy Management  No Reuse1
32Program / Project ManagementDefines the set of capabilities that manage and control a particular effort of an organization.Management of ProcessesProgram / Project Management  No Reuse1
33Data ClassificationDefines the set of capabilities that allow the classification of data.Data ManagementData Classification  No Reuse1
34Data RecoveryDefines the set of capabilities that support the restoration and stabilization of data sets to a consistent, desired state.Data ManagementData Recovery  No Reuse1
35Asset Transfer, Allocation, and MaintenanceDefines the set of capabilities that support the movement, assignment, and replacement of assets.Asset / Materials ManagementAsset Transfer, Allocation, and Maintenance  No Reuse1
36Computers / Automation ManagementDefines the set of capabilities that support the identification, upgrade, allocation and replacement of physical devices, including servers and desktops, used to facilitate production and process-driven activities.Asset / Materials ManagementComputers / Automation Management  No Reuse1
37Resource Planning and AllocationDefines the set or capabilities that support the determination of strategic direction, the identification and establishment of programs and processes, and the allocation of resources (capital and labor) among those programs and processesHuman Capital / Workforce ManagementResource Planning and Allocation  No Reuse1
38Skills ManagementDefines the set of capabilities that support the proficiency of employees in the delivery of an organization's products or services.Human Capital / Workforce ManagementSkills Management  No Reuse1
39Workforce Directory / LocatorDefines the set of capabilities that support the listing of employees and their whereabouts.Human Capital / Workforce ManagementWorkforce Directory / Locator  No Reuse1
5. To demonstrate how this major IT investment aligns with the FEA Technical Reference Model (TRM), please list the Service Areas, Categories, Standards, and Service Specifications supporting this IT investment.

FEA SRM Component: Service Components identified in the previous question should be entered in this column. Please enter multiple rows for FEA SRM Components supported by multiple TRM Service Specifications.

Service Specification: In the Service Specification field, Agencies should provide information on the specified technical standard or vendor product mapped to the FEA TRM Service Standard, including model or version numbers, as appropriate.
RowSRM Component>Service AreaService CategoryService StandardService Specification (i.e., vendor and product name)
1Data ExchangeService Interface and IntegrationInteroperabilityData Format / ClassificationExtensible Markup Language (XML) 1.1
2Program / Project ManagementComponent FrameworkBusiness LogicPlatform DependentMicrosoft Project
3Program / Project ManagementService Platform and InfrastructureSoftware EngineeringSoftware Configuration ManagementMicrosoft Project
4EmailService Access and DeliveryAccess ChannelsCollaboration / CommunicationsMicrosoft Office Outlook
5Standardized / CannedComponent FrameworkPresentation / InterfaceContent RenderingAdobe Acrobat
6Standardized / CannedComponent FrameworkPresentation / InterfaceStatic DisplayAdobe Acrobat
7CryptographyComponent FrameworkSecuritySupporting Security ServicesPointsec
8Document LibraryComponent FrameworkBusiness LogicPlatform DependentMicrosoft Sharepoint
9System Resource MonitoringService Platform and InfrastructureSupport PlatformsPlatform DependentSolarwinds
10Remote Systems ControlService Platform and InfrastructureSupport PlatformsPlatform DependentSolarwinds
11Configuration ManagementService Platform and InfrastructureSupport PlatformsPlatform DependentSolarwinds
12Virus ProtectionComponent FrameworkSecuritySupporting Security ServicesWebsense Web security
13Virus ProtectionService Access and DeliveryService TransportSupporting Network ServicesWebsense Web security
14Graphing / ChartingComponent FrameworkPresentation / InterfaceContent RenderingOpen Graphics Library
15Graphing / ChartingComponent FrameworkPresentation / InterfaceContent RenderingComputer Graphics Metafile
16Graphing / ChartingComponent FrameworkPresentation / InterfaceContent RenderingGraphical Kernel System
17Identification and AuthenticationService Platform and InfrastructureSoftware EngineeringSoftware Configuration ManagementTivoli
18Remote Systems ControlService Platform and InfrastructureSoftware EngineeringSoftware Configuration ManagementTivoli
19Data RecoveryService Platform and InfrastructureSoftware EngineeringSoftware Configuration ManagementTivoli
20Property / Asset ManagementService Platform and InfrastructureSoftware EngineeringSoftware Configuration ManagementTivoli
21Asset Cataloging / IdentificationService Platform and InfrastructureSoftware EngineeringSoftware Configuration ManagementTivoli
22Configuration ManagementService Platform and InfrastructureSoftware EngineeringSoftware Configuration ManagementOpsware
23Demand Forecasting / MgmtService Platform and InfrastructureSoftware EngineeringSoftware Configuration ManagementPaessler Router Traffic Grapher
24MultimediaComponent FrameworkPresentation / InterfaceContent RenderingMicrosoft Powerpoint
25Access ControlService Platform and InfrastructureSoftware EngineeringSoftware Configuration ManagementMicrosoft System Management Server 2003 R2
26Document Imaging and OCRComponent FrameworkPresentation / InterfaceContent RenderingAdobe Acrobat
27Ad HocService Platform and InfrastructureSoftware EngineeringSoftware Configuration ManagementMicrosoft System Management Server 2003 R2
28Decision Support and PlanningService Platform and InfrastructureDatabase / StorageDatabaseMS SQL Server
29Quality ManagementComponent FrameworkData ManagementReporting and AnalysisMS Office
30Risk ManagementComponent FrameworkData ManagementReporting and AnalysisMS Office
31Change ManagementService Platform and InfrastructureSoftware EngineeringSoftware Configuration ManagementMicrosoft System Management Server 2003 R2
32Requirements ManagementComponent FrameworkData ManagementReporting and AnalysisMS Office
33Assistance RequestService Platform and InfrastructureSoftware EngineeringSoftware Configuration ManagementPeregrine
34Online HelpService Access and DeliveryAccess ChannelsWeb BrowserMS Internet Explorer
35Online TutorialsService Access and DeliveryAccess ChannelsWeb BrowserMS Internet Explorer
36Reservations / RegistrationService Access and DeliveryAccess ChannelsWeb BrowserMS Internet Explorer
37Self-ServiceService Access and DeliveryAccess ChannelsWeb BrowserMS Internet Explorer
38Governance / Policy ManagementService Access and DeliveryAccess ChannelsWeb BrowserMS Internet Explorer
39Data ClassificationService Interface and IntegrationInteroperabilityData Format / ClassificationXML
40Asset Transfer, Allocation, and MaintenanceService Platform and InfrastructureSoftware EngineeringSoftware Configuration ManagementTivoli
41Computers / Automation ManagementService Platform and InfrastructureSoftware EngineeringSoftware Configuration ManagementTivoli
42Resource Planning and AllocationComponent FrameworkData ManagementReporting and AnalysisMS Office
43Skills ManagementComponent FrameworkData ManagementReporting and AnalysisMS Office
44Workforce Directory / LocatorService Access and DeliveryAccess ChannelsWeb BrowserMS Internet Explorer
45Audio ConferencingService Access and DeliveryService TransportService TransportIntegrated Services Digital Network
46Data MiningService Platform and InfrastructureSoftware EngineeringSoftware Configuration ManagementMicrosoft System Management Server 2003 R2
47Customer AnalyticsService Platform and InfrastructureSoftware EngineeringSoftware Configuration ManagementMicrosoft System Management Server 2003 R2
48Customer / Account ManagementService Platform and InfrastructureSoftware EngineeringSoftware Configuration ManagementMicrosoft System Management Server 2003 R2
49Event / News ManagementService Platform and InfrastructureSoftware EngineeringSoftware Configuration ManagementMicrosoft System Management Server 2003 R2
50Time ReportingService Access and DeliveryAccess ChannelsWeb BrowserMS Internet Explorer
51Education / TrainingService Access and DeliveryAccess ChannelsWeb BrowserMS Internet Explorer
6. Will the application leverage existing components and/or applications across the Government (i.e., FirstGov, Pay.Gov, etc)?
yes
6.a. If yes, please describe.
This investment leverages: Federal Health Architecture (FHA), HSPD-12, Information Systems Security Line of Business, IT Infrastructure Optimization Line of Business, Information Sharing Environment (ISE), Internet Protocol Version 6 (IPv6). IHS leverages software, processes, information and resources from the Veterans Administration and the Veterans Health Administration. IHS also has a letter of collaboration with the DoD on quality measures and methodologies in support of the Executive Order on Health Care Quality and Efficiency (August 22, 2006)

PART TWO


RISK


You should perform a risk assessment during the early planning and initial concept phase of the investment's life-cycle, develop a risk-adjusted life-cycle cost estimate and a plan to eliminate, mitigate or manage risk, and be actively managing risk throughout the investment's life-cycle.

Answer the following questions to describe how you are managing investment risks.
1. Does the investment have a Risk Management Plan?
yes
1.a. If yes, what is the date of the plan?
2007-04-09
1.b. Has the Risk Management Plan been significantly changed since last year's submission to OMB?
no
2.b. If no, what is the strategy for managing the risks?
N/A
3. Briefly describe how investment risks are reflected in the life cycle cost estimate and investment schedule:
Project slack has been built into DME schedules to accommodate schedule variations and uncertainties. Where possible, firm fixed price contracts have been used to limit government risk and maintain the stability of life cycle cost estimates. Performance-based statements of work are generally in place for IHS time-and-material contracts and allow the government more control over outcomes and costs versus outcomes. Life cycles costs are risk adjusted; some of the development work carries more risk due to the nature of unfolding requirements and changing technologies. These development costs have been adjusted to accomodate the risk. HSPD-12 and other milestones are regularly reviewed and are risk adjusted.

COST & SCHEDULE


1. Does the earned value management system meet the criteria in ANSI/EIA Standard 748?
yes
2. Is the CV% or SV% greater than ± 10%?
no
3. Has the investment re-baselined during the past fiscal year?
no