| | Exhibit 300 (BY2009) for Indian Health Services (IHS) Infrastructure, Office Automation, & Telecommunications (I/OA/T)PART ONE
OVERVIEW
- 1. Date of Submission:
- 2008-02-04
- 2. Agency:
- 009
- 3. Bureau:
- 17
- 4. Name of this Capital Asset:
- IHS Infrastructure, Office Automation, & Telecommunications (I/OA/T)
- 5. Unique Project Identifier:
- 009-17-02-00-01-1010-00
- 6. What kind of investment will this be in FY2009?
- Mixed Life Cycle
- 7. What was the first budget year this investment was submitted to OMB?
- FY2001 or earlier
- 8. Provide a brief summary and justification for this investment, including a brief description of how this closes in part or in whole an identified agency performance gap.
- The Indian Health Service (IHS) provides comprehensive health services for American Indians and Alaska Natives, encouraging maximum tribal involvement in developing and managing programs to meet their health needs. The IHS Infrastructure, Office Automation, and Telecommunications (IOAT) program manages the technology infrastructure for IHS, tribal and urban facilities. Projects are generally initiated centrally and cascade through the enterprise. Tribal and urban facilities support costs are not captured in this business case. The IOAT investment has the following general categories: telecommunications, hardware/software for desktop and servers, local and wide area networks, voice and video communications, messaging and collaboration, security, web development, help desk services and IT administrative functions. To address performance gaps and to meet new federal mandates, the following developmental projects are planned: 1) UFMS - Provide the infrastructure support for transitioning to a department-wide system. 2) IPv6 - All Internet Protocol addressable hardware and associated software will be inventoried, analyzed for compatibility, and replaced as necessary (IPv6 initiative). 3) HSPD-12 - A logical access management system will be implemented to meet requirements of the directive to interface PIV-II cards to logical systems and then integrated with physical access systems implemented under the directive (HSPD-12 initiative). 4) Network Enhancements - Network capacity will be analyzed for current operations and the estimated effects of these projects and other anticipated demands on the network. This project will enable the expansion of telemedicine to remote sites (Information Sharing initiative). In addition to the projects above, IOAT is planning to correct security weaknesses identified in the POA&M and improve internal processes, such as change control and reporting security incidents to HHS (Information Security initiative). IOAT will implement interoperability standards in support of the Executive Order for Promoting Quality and Efficient Health Care programs (FHA initiative). Key projects completed in FY2006 include the Network Operations Security Center (Info Sec initiative) and migration to HHS E-mail (Department-wide initiative). IOAT is the infrastructure that enables the mission critical IHS investment Resource and Patient Management System (RPMS) and the National Patient Information Reporting System (NPIRS).
- 9. Did the Agency's Executive/Investment Committee approve this request?
- yes
- 9.a. If "yes," what was the date of this approval?
- 2007-06-26
- 10. Did the Project Manager review this Exhibit?
- yes
- 11.a. What is the current FAC-P/PM certification level of the project/program manager?
- Senior/Expert-level
- 12. Has the agency developed and/or promoted cost effective, energy-efficient and environmentally sustainable techniques or practices for this project.
- no
- 12.a. Will this investment include electronic assets (including computers)?
- yes
- 12.b. Is this investment for new construction or major retrofit of a Federal building or facility? (answer applicable to non-IT assets only)
- no
- 13. Does this investment directly support one of the PMA initiatives?
- yes
- If yes, select the initiatives that apply:
Initiative Name |
---|
Budget Performance Integration | Expanded E-Government | Financial Performance | Human Capital |
- 13.a. Briefly and specifically describe for each selected how this asset directly supports the identified initiative(s)? (e.g. If E-Gov is selected, is it an approved shared service provider or the managing partner?)
- Hum Cap: Integration of patient/medical information assists decision-making. Knowledge repositories of IHS information. Elec Gov't: Works with Joslin Diabetes Center on telemedicine to address the growing unmet need for retinal evaluations. Finl Perf: Automated payment of invoices for health services provided outside the IHS network. Budg/Perf: Performance measures used to track and report on program results. .
- 14. Does this investment support a program assessed using the Program Assessment Rating Tool (PART)?
- yes
- 14.a. If yes, does this investment address a weakness found during the PART review?
- no
- 14.b. If yes, what is the name of the PARTed program?
- 2003: IHS - Resource and Patient Management System
- 14.c. If yes, what rating did the PART receive?
- Effective
- 15. Is this investment for information technology?
- yes
- 16. What is the level of the IT Project (per CIO Council's PM Guidance)?
- Level 2
- 17. What project management qualifications does the Project Manager have? (per CIO Council's PM Guidance)
- (1) Project manager has been validated as qualified for this investment
- 18. Is this investment identified as high risk on the Q4 - FY 2007 agency high risk report (per OMB memorandum M-05-23)?
- no
- 19. Is this a financial management system?
- no
- 20. What is the percentage breakout for the total FY2009 funding request for the following? (This should total 100%)
Area | Percentage |
---|
Hardware | 1 | Software | 1 | Services | 98 | Other | 0 |
- 21. If this project produces information dissemination products for the public, are these products published to the Internet in conformance with OMB Memorandum 05-04 and included in your agency inventory, schedules and priorities?
- yes
- 22. Contact information of individual responsible for privacy related questions.
Name | William Tibbitts | Phone Number | 301-443-0035 | Title | Management Analyst (Agency Privacy Act Officer) | Email | William.Tibbitts@ihs.gov |
- 23. Are the records produced by this investment appropriately scheduled with the National Archives and Records Administration's approval?
- yes
- 24. Does this investment directly support one of the GAO High Risk Areas?
- no
SUMMARY OF SPEND
- 1. Provide the total estimated life-cycle cost for this investment by completing the following table. All amounts represent budget authority in millions, and are rounded to three decimal places. Federal personnel costs should be included only in the row designated Government FTE Cost, and should be excluded from the amounts shown for Planning, Full Acquisition, and Operation/Maintenance. The total estimated annual cost of the investment is the sum of costs for Planning, Full Acquisition, and Operation/Maintenance. For Federal buildings and facilities, life-cycle costs should include long term energy, environmental, decommissioning, and/or restoration costs. The costs associated with the entire life-cycle of the investment should be included in this report.
All amounts represent Budget Authority
Note: For the cross-agency investments, this table should include all funding (both managing partner and partner agencies).
Government FTE Costs should not be included as part of the TOTAL represented. Cost Type | Py-1 & Earlier -2006 | PY 2007 | CY 2008 | BY 2009 |
---|
Planning Budgetary Resources | 1.810 | 0.500 | 1.660 | 1.700 | Acquisition Budgetary Resources | 49.790 | 2.270 | 4.990 | 5.090 | Maintenance Budgetary Resources | 74.490 | 9.380 | 10.700 | 11.056 | Government FTE Cost | 21.005 | 1.200 | 1.250 | 1.300 | # of FTEs | 180 | 9 | 9 | 9 |
- 2. Will this project require the agency to hire additional FTE's?
- yes
- 2.a. If "yes," how many and in what year?
- We estimate that additional employees may be needed in 2011 to support development and maintenance activities, particularly for HSPD-12 and health IT interoperability specifications. As the current development activities progress, this estimate may change.
- 3. If the summary of spending has changed from the FY2008 President's budget request, briefly explain those changes.
- IOAT has significant DME increases in BY2008 and BY2009 due to the implementation of HSPD-12 and HHS Identity under the umbrella of HSPD-12 - a federally mandated security system; however, the overall requested amount has not increased proportionately. The HSPD-12 project will enable centralization and standardization of security, thereby decreasing overall costs and offsetting the DME estimates for HSPD-12. The DME expenditures have been approved by the IHS CPIC Council and the HHS ITIRB. The increases will be funded with IHS funds.
PERFORMANCE In order to successfully address this area of the exhibit 300, performance goals must be provided for the agency and be linked to the annual performance plan. The investment must discuss the agency's mission and strategic goals, and performance measures (indicators) must be provided. These goals need to map to the gap in the agency's strategic goals and objectives this investment is designed to fill. They are the internal and external performance benefits this investment is expected to deliver to the agency (e.g., improve efficiency by 60 percent, increase citizen participation by 300 percent a year to achieve an overall citizen participation rate of 75 percent by FY 2xxx, etc.). The goals must be clearly measurable investment outcomes, and if applicable, investment outputs. They do not include the completion date of the module, milestones, or investment, or general goals, such as, significant, better, improved that do not have a quantitative measure.- Agencies must use the following table to report performance goals and measures for the major investment and use the Federal Enterprise Architecture (FEA) Performance Reference Model (PRM). Map all Measurement Indicators to the corresponding Measurement Area and Measurement Grouping identified in the PRM. There should be at least one Measurement Indicator for each of the four different Measurement Areas (for each fiscal year). The PRM is available at www.egov.gov. The table can be extended to include performance measures for years beyond FY 2009.
Row | Fiscal Year | Strategic Goal Supported | Measurement Area | Measurement Grouping | Measurement Indicator | Baseline | Planned Improvement to the Baseline | Actual Results |
---|
1 | 2006 | S.O. 1.3 - Improve health care quality, safety, cost and value | Mission and Business Results | Lifecycle/Change Management | % of changes approved by change control process | 0 (FY2005) | 30% | 2% | 2 | 2006 | S.O. 1.3 - Improve health care quality, safety, cost and value | Customer Results | Accuracy of Service or Product Delivered | % of times able to meet service level agreement | 10% | 30% | 80% | 3 | 2006 | S.O. 1.3 - Improve health care quality, safety, cost and value | Processes and Activities | Security | % of # of incidents evaluated and reported to HHS SOCC | 30% | 50% | 100% | 4 | 2006 | S.O. 1.2 - Increase health care service availability and accessibility | Technology | Availability | % of network uptime | 95% | Improve 2% | 97% | 5 | 2006 | S.O. 1.2 - Increase health care service availability and accessibility | Technology | Availability | Hours of WAN support service | 10 hours/5 days | 24/7 | 24/7 | 6 | 2007 | S.O. 1.3 - Improve health care quality, safety, cost and value | Mission and Business Results | Lifecycle/Change Management | % of changes approved by change control process | 2% | Increase to 50% | | 7 | 2007 | S.O. 1.3 - Improve health care quality, safety, cost and value | Customer Results | Accuracy of Service or Product Delivered | % of times able to meet service level agreement | 80% | Increase to 85% | | 8 | 2007 | S.O. 1.2 - Increase health care service availability and accessibility | Customer Results | Access | % of static web content changed to 508 compliant | 10% | Increase to 40% | | 9 | 2007 | S.O. 1.3 - Improve health care quality, safety, cost and value | Processes and Activities | Security | % of # of incidents evaluated and reported to HHS SOCC | 99% | Maintain 99% | | 10 | 2007 | S.O. 1.3 - Improve health care quality, safety, cost and value | Processes and Activities | Security | % of employees and contractors attending annual security training | 100% | Maintain at 100% | | 11 | 2007 | S.O. 1.2 - Increase health care service availability and accessibility | Technology | Availability | % of network uptime | 97% | Increase ot 99% | | 12 | 2008 | S.O. 1.3 - Improve health care quality, safety, cost and value | Mission and Business Results | Lifecycle/Change Management | % of changes approved by change control process | 50% | Increase to 70% | | 13 | 2008 | S.O. 1.3 - Improve health care quality, safety, cost and value | Customer Results | Accuracy of Service or Product Delivered | % of times able to meet service level agreement | 85% | Increase to 87% | | 14 | 2008 | S.O. 1.2 - Increase health care service availability and accessibility | Customer Results | Access | % of static web content changed to 508 compliant | 40% | Increase to 80% | | 15 | 2008 | S.O. 1.3 - Improve health care quality, safety, cost and value | Processes and Activities | Security | % of # of incidents evaluated and reported to HHS SOCC | 99% | Maintain 99% | | 16 | 2008 | S.O. 1.3 - Improve health care quality, safety, cost and value | Processes and Activities | Security | % of employees and contractors attending annual security training | 100% | Maintain at 100% | | 17 | 2008 | S.O. 1.2 - Increase health care service availability and accessibility | Technology | Availability | % of network uptime | 99% | Maintain 99% | | 18 | 2009 | S.O. 1.3 - Improve health care quality, safety, cost and value | Mission and Business Results | Lifecycle/Change Management | % of changes approved by change control process | 70% | Increase to 80% | | 19 | 2009 | S.O. 1.3 - Improve health care quality, safety, cost and value | Customer Results | Accuracy of Service or Product Delivered | % of times able to meet service level agreement | 87% | Increase to 88% | | 20 | 2009 | S.O. 1.2 - Increase health care service availability and accessibility | Customer Results | Access | % of static web content changed to 508 compliant | 80% | Increase to 100% | | 21 | 2009 | S.O. 1.3 - Improve health care quality, safety, cost and value | Processes and Activities | Security | % of # of incidents evaluated and reported to HHS SOCC | 99% | Maintain 99% | | 22 | 2009 | S.O. 1.2 - Increase health care service availability and accessibility | Technology | Availability | % of network uptime | 99% | Maintain 99% | | 23 | 2010 | S.O. 1.3 - Improve health care quality, safety, cost and value | Mission and Business Results | Lifecycle/Change Management | % of changes approved by change control process | 80% | Increase to 82% | | 24 | 2010 | S.O. 1.3 - Improve health care quality, safety, cost and value | Customer Results | Accuracy of Service or Product Delivered | % of times able to meet service level agreement | 88% | Increase to 89% | | 25 | 2010 | S.O. 1.3 - Improve health care quality, safety, cost and value | Processes and Activities | Security | % of # of incidents evaluated and reported to HHS SOCC | 99% | Maintain 99% | | 26 | 2010 | S.O. 1.2 - Increase health care service availability and accessibility | Technology | Availability | % of network uptime | 99% | Maintain 99% | | 27 | 2011 | S.O. 1.3 - Improve health care quality, safety, cost and value | Mission and Business Results | Lifecycle/Change Management | % of changes approved by change control process | 82% | Increase to 84% | | 28 | 2011 | S.O. 1.3 - Improve health care quality, safety, cost and value | Customer Results | Accuracy of Service or Product Delivered | % of times able to meet service level agreement | 89% | Increase to 90% | | 29 | 2011 | S.O. 1.3 - Improve health care quality, safety, cost and value | Processes and Activities | Security | % of # of incidents evaluated and reported to HHS SOCC | 99% | Maintain 99% | | 30 | 2011 | S.O. 1.2 - Increase health care service availability and accessibility | Technology | Availability | % of network uptime | 99% | Maintain 99% | | 31 | 2012 | S.O. 1.3 - Improve health care quality, safety, cost and value | Mission and Business Results | Lifecycle/Change Management | % of changes approved by change control process | 84% | Increase 86% | | 32 | 2012 | S.O. 1.3 - Improve health care quality, safety, cost and value | Customer Results | Accuracy of Service or Product Delivered | % of times able to meet service level agreement | 90% | Increase to 91% | | 33 | 2012 | S.O. 1.3 - Improve health care quality, safety, cost and value | Processes and Activities | Security | % of # of incidents evaluated and reported to HHS SOCC | 99% | Maintain 99% | | 34 | 2012 | S.O. 1.2 - Increase health care service availability and accessibility | Technology | Availability | % of network uptime | 99% | Maintain 99% | | 35 | 2013 | S.O. 1.3 - Improve health care quality, safety, cost and value | Mission and Business Results | Lifecycle/Change Management | % of changes approved by change control process | 86% | Increase to 88% | | 36 | 2013 | S.O. 1.3 - Improve health care quality, safety, cost and value | Customer Results | Accuracy of Service or Product Delivered | % of times able to meet service level agreement | 91% | Increase to 92% | | 37 | 2013 | S.O. 1.3 - Improve health care quality, safety, cost and value | Processes and Activities | Security | % of # of incidents evaluated and reported to HHS SOCC | 99% | Maintain 99% | | 38 | 2013 | S.O. 1.2 - Increase health care service availability and accessibility | Technology | Availability | % of network uptime | 99% | Maintain 99% | |
Enterprise Architecture In order to successfully address this area of the business case and capital asset plan you must ensure the investment is included in the agency's EA and Capital Planning and Investment Control (CPIC) process, and is mapped to and supports the FEA. You must also ensure the business case demonstrates the relationship between the investment and the business, performance, data, services, application, and technology layers of the agency's EA. - 1. Is this investment included in your agency's target enterprise architecture?
- yes
- 2. Is this investment included in the agency's EA Transition Strategy?
- yes
- 2.a. If yes, provide the investment name as identified in the Transition Strategy provided in the agency's most recent annual EA Assessment.
- IHS Infrastructure, Office Automation & Telecommunications (IOAT)
- 3. Is this investment identified in a completed (contains a target architecture) and approved segment architecture?
- no
- 4. Identify the service components funded by this major IT investment (e.g., knowledge management, content management, customer relationship management, etc.). Provide this information in the format of the following table. For detailed guidance regarding components, please refer to http://www.whitehouse.gov/omb/egov/.
Component: Use existing SRM Components or identify as NEW. A NEW component is one not already identified as a service component in the FEA SRM.
Reused Name and UPI: A reused component is one being funded by another investment, but being used by this investment. Rather than answer yes or no, identify the reused service component funded by the other investment and identify the other investment using the Unique Project Identifier (UPI) code from the OMB Ex 300 or Ex 53 submission.
Internal or External Reuse?: Internal reuse is within an agency. For example, one agency within a department is reusing a service component provided by another agency within the same department. External reuse is one agency within a department reusing a service component provided by another agency in another department. A good example of this is an E-Gov initiative service being reused by multiple organizations across the federal government.
Funding Percentage: Please provide the percentage of the BY requested funding amount used for each service component listed in the table. If external, provide the funding level transferred to another agency to pay for the service. Row | Agency Component Name | Agency Component Description | Service Type | Component | Reused Component Name | Reused UPI | Internal or External Reuse? | Funding % |
---|
1 | Access Control | Access Control - Support the management of permissions for logging onto a computer, application, service, or network; includes user management and role/privilege management. | Security Management | Access Control | | | No Reuse | 8 | 2 | Email | Defines the set of capabilities that support the transmission of memos and messages over a network. | Collaboration | Email | | | No Reuse | 5 | 3 | Document Imaging and OCR | Defines the set of capabilities that support the scanning of documents. | Document Management | Document Imaging and OCR | | | No Reuse | 1 | 4 | Standardized / Canned | Defines the set of capabilities that support the use of pre-conceived or pre-written reports. | Reporting | Standardized / Canned | | | No Reuse | 1 | 5 | Ad Hoc | Defines the set of capabilities that support the use of dynamic reports on an as needed basis. | Reporting | Ad Hoc | | | No Reuse | 1 | 6 | Graphing / Charting | Defines the set of capabilities that support the presentation of information in the form of diagrams or tables. | Visualization | Graphing / Charting | | | No Reuse | 1 | 7 | Demand Forecasting / Mgmt | Defines the set of capabilities that facilitate the prediction of sufficient production to meet an organization's sales of a product or service. | Business Intelligence | Demand Forecasting / Mgmt | | | No Reuse | 1 | 8 | Decision Support and Planning | Defines the set of capabilities that support the analyze information and predict the impact of decisions before they are made. | Business Intelligence | Decision Support and Planning | | | No Reuse | 1 | 9 | Data Exchange | Defines the set of capabilities that support the interchange of information between multiple systems or applications; includes verification that transmitted data was received unaltered. | Data Management | Data Exchange | | | No Reuse | 1 | 10 | Property / Asset Management | Defines the set of capabilities that support the identification, planning and allocation of an organization's physical capital and resources. | Asset / Materials Management | Property / Asset Management | | | No Reuse | 1 | 11 | Quality Management | Defines the set of capabilities that help determine the level that a product or service satisfies certain requirements. | Management of Processes | Quality Management | | | No Reuse | 1 | 12 | Risk Management | Risk Management - support the identification and probabilities or chances of hazards as they relate to a task, decision or long-term goal; includes risk assessment and risk mitigation. | Management of Processes | Risk Management | | | No Reuse | 3 | 13 | Change Management | Defines the set of capabilities that control the process for updates or modifications to the existing documents, software or business processes of an organization. | Management of Processes | Change Management | | | No Reuse | 2 | 14 | Requirements Management | Defines the set of capabilities that gather, analyze and fulfill the needs and prerequisites of an organization's efforts. | Management of Processes | Requirements Management | | | No Reuse | 1 | 15 | Configuration Management | Defines the set of capabilities that control the hardware and software environments, as well as documents of an organization. | Management of Processes | Configuration Management | | | No Reuse | 9 | 16 | Customer Analytics | Defines the set of capabilities that allow for the analysis of an organizations customers as well as the scoring of third party information as it relates to an organization's customers. | Customer Relationship Management | Customer Analytics | | | No Reuse | 1 | 17 | Customer / Account Management | Defines the set of capabilities that support the retention and delivery of a service or product to an organization's clients. | Customer Relationship Management | Customer / Account Management | | | No Reuse | 10 | 18 | Audio Conferencing | Defines the set of capabilities that support audio communications sessions among people who are geographically dispersed. | Communication | Audio Conferencing | | | No Reuse | 5 | 19 | Event / News Management | Defines the set of capabilities that monitor servers, workstations and network devices for routine and non-routine events. | Communication | Event / News Management | | | No Reuse | 1 | 20 | System Resource Monitoring | Defines the set of capabilities that support the balance and allocation of memory, usage, disk space and performance on computers and their applications. | Systems Management | System Resource Monitoring | | | No Reuse | 5 | 21 | Remote Systems Control | Defines the set of capabilities that support the monitoring, administration and usage of applications and enterprise systems from locations outside of the immediate system environment. | Systems Management | Remote Systems Control | | | No Reuse | 2 | 22 | Document Library | Defines the set of capabilities that support the grouping and archiving of files and records on a server. | Collaboration | Document Library | | | No Reuse | 3 | 23 | Multimedia | Defines the set of capabilities that support the representation of information in more than one form to include text, audio, graphics, animated graphics and full motion video. | Visualization | Multimedia | | | No Reuse | 2 | 24 | Time Reporting | Defines the set of capabilities that support the submission, approval and adjustment of an employees hours. | Human Resources | Time Reporting | | | No Reuse | 1 | 25 | Education / Training | Education / Training - support the active building of employee competencies, to include the range of training from professional development to general awareness training. | Human Resources | Education / Training | | | No Reuse | 3 | 26 | Assistance Request | Defines the set of capabilities that support the solicitation of support from a customer. | Customer Initiated Assistance | Assistance Request | | | No Reuse | 5 | 27 | Online Help | Defines the set of capabilities that provide an electronic interface to customer assistance. | Customer Initiated Assistance | Online Help | | | No Reuse | 1 | 28 | Online Tutorials | Defines the set of capabilities that provide an electronic interface to educate and assist customers. | Customer Initiated Assistance | Online Tutorials | | | No Reuse | 1 | 29 | Reservations / Registration | Defines the set of capabilities that allow electronic enrollment and confirmations for services. | Customer Initiated Assistance | Reservations / Registration | | | No Reuse | 1 | 30 | Self-Service | Defines the set of capabilities that allow an organization's customers to sign up for a particular service at their own initiative. | Customer Initiated Assistance | Self-Service | | | No Reuse | 1 | 31 | Governance / Policy Management | Defines the set of capabilities that influence and determine decisions, actions, business rules and other matters within an organization. | Management of Processes | Governance / Policy Management | | | No Reuse | 1 | 32 | Program / Project Management | Defines the set of capabilities that manage and control a particular effort of an organization. | Management of Processes | Program / Project Management | | | No Reuse | 1 | 33 | Data Classification | Defines the set of capabilities that allow the classification of data. | Data Management | Data Classification | | | No Reuse | 1 | 34 | Data Recovery | Defines the set of capabilities that support the restoration and stabilization of data sets to a consistent, desired state. | Data Management | Data Recovery | | | No Reuse | 1 | 35 | Asset Transfer, Allocation, and Maintenance | Defines the set of capabilities that support the movement, assignment, and replacement of assets. | Asset / Materials Management | Asset Transfer, Allocation, and Maintenance | | | No Reuse | 1 | 36 | Computers / Automation Management | Defines the set of capabilities that support the identification, upgrade, allocation and replacement of physical devices, including servers and desktops, used to facilitate production and process-driven activities. | Asset / Materials Management | Computers / Automation Management | | | No Reuse | 1 | 37 | Resource Planning and Allocation | Defines the set or capabilities that support the determination of strategic direction, the identification and establishment of programs and processes, and the allocation of resources (capital and labor) among those programs and processes | Human Capital / Workforce Management | Resource Planning and Allocation | | | No Reuse | 1 | 38 | Skills Management | Defines the set of capabilities that support the proficiency of employees in the delivery of an organization's products or services. | Human Capital / Workforce Management | Skills Management | | | No Reuse | 1 | 39 | Workforce Directory / Locator | Defines the set of capabilities that support the listing of employees and their whereabouts. | Human Capital / Workforce Management | Workforce Directory / Locator | | | No Reuse | 1 |
- 5. To demonstrate how this major IT investment aligns with the FEA Technical Reference Model (TRM), please list the Service Areas, Categories, Standards, and Service Specifications supporting this IT investment.
FEA SRM Component: Service Components identified in the previous question should be entered in this column. Please enter multiple rows for FEA SRM Components supported by multiple TRM Service Specifications.
Service Specification: In the Service Specification field, Agencies should provide information on the specified technical standard or vendor product mapped to the FEA TRM Service Standard, including model or version numbers, as appropriate. Row | SRM Component | >Service Area | Service Category | Service Standard | Service Specification (i.e., vendor and product name) |
---|
1 | Data Exchange | Service Interface and Integration | Interoperability | Data Format / Classification | Extensible Markup Language (XML) 1.1 | 2 | Program / Project Management | Component Framework | Business Logic | Platform Dependent | Microsoft Project | 3 | Program / Project Management | Service Platform and Infrastructure | Software Engineering | Software Configuration Management | Microsoft Project | 4 | Email | Service Access and Delivery | Access Channels | Collaboration / Communications | Microsoft Office Outlook | 5 | Standardized / Canned | Component Framework | Presentation / Interface | Content Rendering | Adobe Acrobat | 6 | Standardized / Canned | Component Framework | Presentation / Interface | Static Display | Adobe Acrobat | 7 | Cryptography | Component Framework | Security | Supporting Security Services | Pointsec | 8 | Document Library | Component Framework | Business Logic | Platform Dependent | Microsoft Sharepoint | 9 | System Resource Monitoring | Service Platform and Infrastructure | Support Platforms | Platform Dependent | Solarwinds | 10 | Remote Systems Control | Service Platform and Infrastructure | Support Platforms | Platform Dependent | Solarwinds | 11 | Configuration Management | Service Platform and Infrastructure | Support Platforms | Platform Dependent | Solarwinds | 12 | Virus Protection | Component Framework | Security | Supporting Security Services | Websense Web security | 13 | Virus Protection | Service Access and Delivery | Service Transport | Supporting Network Services | Websense Web security | 14 | Graphing / Charting | Component Framework | Presentation / Interface | Content Rendering | Open Graphics Library | 15 | Graphing / Charting | Component Framework | Presentation / Interface | Content Rendering | Computer Graphics Metafile | 16 | Graphing / Charting | Component Framework | Presentation / Interface | Content Rendering | Graphical Kernel System | 17 | Identification and Authentication | Service Platform and Infrastructure | Software Engineering | Software Configuration Management | Tivoli | 18 | Remote Systems Control | Service Platform and Infrastructure | Software Engineering | Software Configuration Management | Tivoli | 19 | Data Recovery | Service Platform and Infrastructure | Software Engineering | Software Configuration Management | Tivoli | 20 | Property / Asset Management | Service Platform and Infrastructure | Software Engineering | Software Configuration Management | Tivoli | 21 | Asset Cataloging / Identification | Service Platform and Infrastructure | Software Engineering | Software Configuration Management | Tivoli | 22 | Configuration Management | Service Platform and Infrastructure | Software Engineering | Software Configuration Management | Opsware | 23 | Demand Forecasting / Mgmt | Service Platform and Infrastructure | Software Engineering | Software Configuration Management | Paessler Router Traffic Grapher | 24 | Multimedia | Component Framework | Presentation / Interface | Content Rendering | Microsoft Powerpoint | 25 | Access Control | Service Platform and Infrastructure | Software Engineering | Software Configuration Management | Microsoft System Management Server 2003 R2 | 26 | Document Imaging and OCR | Component Framework | Presentation / Interface | Content Rendering | Adobe Acrobat | 27 | Ad Hoc | Service Platform and Infrastructure | Software Engineering | Software Configuration Management | Microsoft System Management Server 2003 R2 | 28 | Decision Support and Planning | Service Platform and Infrastructure | Database / Storage | Database | MS SQL Server | 29 | Quality Management | Component Framework | Data Management | Reporting and Analysis | MS Office | 30 | Risk Management | Component Framework | Data Management | Reporting and Analysis | MS Office | 31 | Change Management | Service Platform and Infrastructure | Software Engineering | Software Configuration Management | Microsoft System Management Server 2003 R2 | 32 | Requirements Management | Component Framework | Data Management | Reporting and Analysis | MS Office | 33 | Assistance Request | Service Platform and Infrastructure | Software Engineering | Software Configuration Management | Peregrine | 34 | Online Help | Service Access and Delivery | Access Channels | Web Browser | MS Internet Explorer | 35 | Online Tutorials | Service Access and Delivery | Access Channels | Web Browser | MS Internet Explorer | 36 | Reservations / Registration | Service Access and Delivery | Access Channels | Web Browser | MS Internet Explorer | 37 | Self-Service | Service Access and Delivery | Access Channels | Web Browser | MS Internet Explorer | 38 | Governance / Policy Management | Service Access and Delivery | Access Channels | Web Browser | MS Internet Explorer | 39 | Data Classification | Service Interface and Integration | Interoperability | Data Format / Classification | XML | 40 | Asset Transfer, Allocation, and Maintenance | Service Platform and Infrastructure | Software Engineering | Software Configuration Management | Tivoli | 41 | Computers / Automation Management | Service Platform and Infrastructure | Software Engineering | Software Configuration Management | Tivoli | 42 | Resource Planning and Allocation | Component Framework | Data Management | Reporting and Analysis | MS Office | 43 | Skills Management | Component Framework | Data Management | Reporting and Analysis | MS Office | 44 | Workforce Directory / Locator | Service Access and Delivery | Access Channels | Web Browser | MS Internet Explorer | 45 | Audio Conferencing | Service Access and Delivery | Service Transport | Service Transport | Integrated Services Digital Network | 46 | Data Mining | Service Platform and Infrastructure | Software Engineering | Software Configuration Management | Microsoft System Management Server 2003 R2 | 47 | Customer Analytics | Service Platform and Infrastructure | Software Engineering | Software Configuration Management | Microsoft System Management Server 2003 R2 | 48 | Customer / Account Management | Service Platform and Infrastructure | Software Engineering | Software Configuration Management | Microsoft System Management Server 2003 R2 | 49 | Event / News Management | Service Platform and Infrastructure | Software Engineering | Software Configuration Management | Microsoft System Management Server 2003 R2 | 50 | Time Reporting | Service Access and Delivery | Access Channels | Web Browser | MS Internet Explorer | 51 | Education / Training | Service Access and Delivery | Access Channels | Web Browser | MS Internet Explorer |
- 6. Will the application leverage existing components and/or applications across the Government (i.e., FirstGov, Pay.Gov, etc)?
- yes
- 6.a. If yes, please describe.
- This investment leverages: Federal Health Architecture (FHA), HSPD-12, Information Systems Security Line of Business, IT Infrastructure Optimization Line of Business, Information Sharing Environment (ISE), Internet Protocol Version 6 (IPv6). IHS leverages software, processes, information and resources from the Veterans Administration and the Veterans Health Administration. IHS also has a letter of collaboration with the DoD on quality measures and methodologies in support of the Executive Order on Health Care Quality and Efficiency (August 22, 2006)
PART TWO
RISK You should perform a risk assessment during the early planning and initial concept phase of the investment's life-cycle, develop a risk-adjusted life-cycle cost estimate and a plan to eliminate, mitigate or manage risk, and be actively managing risk throughout the investment's life-cycle.Answer the following questions to describe how you are managing investment risks. - 1. Does the investment have a Risk Management Plan?
- yes
- 1.a. If yes, what is the date of the plan?
- 2007-04-09
- 1.b. Has the Risk Management Plan been significantly changed since last year's submission to OMB?
- no
- 2.b. If no, what is the strategy for managing the risks?
- N/A
- 3. Briefly describe how investment risks are reflected in the life cycle cost estimate and investment schedule:
- Project slack has been built into DME schedules to accommodate schedule variations and uncertainties. Where possible, firm fixed price contracts have been used to limit government risk and maintain the stability of life cycle cost estimates. Performance-based statements of work are generally in place for IHS time-and-material contracts and allow the government more control over outcomes and costs versus outcomes. Life cycles costs are risk adjusted; some of the development work carries more risk due to the nature of unfolding requirements and changing technologies. These development costs have been adjusted to accomodate the risk. HSPD-12 and other milestones are regularly reviewed and are risk adjusted.
COST & SCHEDULE
- 1. Does the earned value management system meet the criteria in ANSI/EIA Standard 748?
- yes
- 2. Is the CV% or SV% greater than ± 10%?
- no
- 3. Has the investment re-baselined during the past fiscal year?
- no
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