ACE Portal Access Lost After 45 Days of Inactivity
(06/11/2008)On May 16, 2007, U.S. Customs and Border Protection (CBP) published a Federal Register Notice setting forth the terms and conditions that must be followed as a condition for access to the Automated Commercial Environment Secure (ACE) Data Portal. One of the conditions for portal access addresses the failure of the ACE Portal Account User to access the ACE Portal for a period of ninety (90) days consecutively. Failure to access the ACE portal within the prescribed time period results in the suspension of access to the ACE Portal.To meet new, more stringent security guidelines established by the Department of Homeland Security, CBP is implementing a new policy that changes the period of allowable inactivity from up to 90 days to up to 45 days. As such, if ACE Portal Account User does not access the ACE Portal within a 45 day period, portal access for that User will be suspended. To prevent this from happening, please ensure all ACE Portal users sign on to the ACE Portal at least once every 45 days. If your access is suspended, please contact the ACE Technology Support Team.
