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Dec/Jan 2007   


 
Dec/Jan 2007
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Online Technology Newly Powers CBP Southern Border Expedited Traveler Program

U.S. Customs and Border Protection announced recently that cross-border motorists wishing to apply for the Secure Electronic Network for Travelers Rapid Inspection program (SENTRI) are now able to do so through a new online application system. The new system will ensure more expeditious processing for new applicants, as well as those seeking to renew membership.

The system is called GOES, for Global Online Enrollment System, and it consolidates all of CBP’s trusted traveler programs into a single online interface that allows travelers to apply once for enrollment in all of the programs. It integrates all of the independent enrollment and validation processes into a single solution, providing a more efficient way of checking on applicants’ backgrounds and performing real-time watch list and lookout checks. The system reduces the redundancy of maintaining several application processes and allows for a quicker and more accurate way of processing applications. Applications are submitted electronically online to CBP.

“CBP is committed to using cutting-edge technologies to support our mission, and the online enrollment system is an example of CBP leveraging a widely used technology, the Internet, to help streamline the SENTRI application process,” stated CBP Commissioner Ralph Basham recently. “This provides real benefits to both CBP officers and border community residents eligible to participate in the program.”

SENTRI is a popular program in which approved members have access to a dedicated commuter lane that allows faster processing at ports of entry with SENTRI lanes. Applicants must voluntarily undergo a thorough biographical background check against criminal, law enforcement, customs, immigration, and terrorist indices; a 10-fingerprint law enforcement check; and a personal interview with a CBP Officer. Today, motorists can apply to join SENTRI online, thanks to GOES.

Online registration will allow new applicants and those renewing their membership to quickly transmit information electronically from their homes or offices without having to complete paper applications. Further, the new system will no longer require initial application appointments and paper applications at SENTRI facilities. However, during the transition to the online application, CBP will continue scheduling new appointments for first-time applicants and will accept paper applications. Individuals who already have scheduled an appointment to deliver their SENTRI application can choose to keep that appointment, or simply apply online.

Under the new system, a person submits an online application at www.cbp.gov by visiting https://goes-app.cbp.dhs.gov/. The applicant sets up an online account through the system. Once the applicant is notified that they are conditionally approved, the SENTRI applicant will need to schedule only one appointment at a local enrollment center to be interviewed, provide fingerprints, have their vehicle inspected, obtain their SENTRI card and allow a special radio frequency identification decal to be installed on the windshield.

The SENTRI program was first implemented at the Otay Mesa passenger port of entry in California in 1995. In 1996, the SENTRI project received the Hammer Award from the Office of the Vice President in recognition for developing the world's first automated, secure inspection system in advance of the expected completion date. In 1997, SENTRI was nominated for a Computerworld Smithsonian Award, an annual award that recognizes the most creative and innovative uses of information technology benefiting society. The program was also a top-25 finalist of the "Innovations in American Government" award, among the most prestigious of public service awards that honors federal, state and local government programs that invent new ways to resolve public policy challenges.

SENTRI has grown to include 15 lanes at eight locations along the U.S./Mexico border. Over 100,000 travelers from both sides of the border currently are registered in the vehicle SENTRI program. A list of frequently asked questions on the new online system is also available on the CBP website.


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