Working in partnership with current field training officers and coordinators, FTRs are OTD representatives and points-of-contact for field training staffs, strengthening and enhancing the national structure of training.

FTRs are becoming advisors in areas such as distance learning, training needs assessment, training standards and evaluation, instructor training and certification, procurement of training, and alternative methods for learning in the workplace. From coordinating confined spaces training on the southwest border, to marketing the Customs Tuition Program, to coordinating the set up of new broadcast sites, the FTRs have already demonstrated their ability to add value to training processes.

To date, OTD has hired four FTRs located in geographic areas defined by the Customs Management Center boundaries. They are liaisons to field offices within their assigned area.

Once all the pieces are in place, the FTR program will go a long way toward achieving integrated development, coordination and implementation of training programs, policies and procedures.

For more information about the FTR program or other training issues, contact the FTR in your area, or FTR Manager Lisa Gibbon Laing at 202.927.0963.

FTR Chicago Areas Reginald (Reggie) Brooks 610 South Canal, Room 900 Chicago, IL 60607 (312) 983-9135 Areas West Great Lakes North Pacific Northwest Great Plains Mid America South Pacific* FTR Indianapolis Areas Timothy (Tim) Kelly 6026 Lakeside Boulevard Indianapolis, IN 46278 (317) 290-3020, Ext. 1389 Areas Mid Pacific* East Great Lakes North Atlantic Mid Atlantic New York FTR Atlanta Areas Lisa Gibbon Laing (Acting from DC) (202) 927-0963 (Permanent Location) 1691 Phoenix Boulevard Suite 250 Atlanta, Georgia 30349 Areas South Atlantic North Florida South Florida Gulf Caribbean FTR Laredo Frank S. Longoria 109 Shiloh Drive, Suite 329A Laredo, TX 78045 (956) 753-1727 East Texas South Texas West Texas/New Mexico Arizona* Southern California* * When the fifth FTR is hired each will be responsible for four areas, and the FTR San Diego will cover the Mid Pacific, South Pacific, Southern California, and Arizona.