In the preaffiliation stage, members feel uncomfortable, anxious, or fearful with the newness of the experience. In this stage, members look to the leader for direction. Initially, the group should be leader-focused, with the leader helping members adjust to the new experience.

Once group members are more comfortable, it is predictable that they will challenge the authority of the leader and will pursue power and control. It is important for the leader to remember that this is a normal style in the group's development, not unlike the challenges that face the parents of an adolescent. This phase may be uncomfortable, with group members expressing anger and frustration. The leader should be careful not to personalize these challenges to authority. The leader should be consistent, avoid fighting with the group, and allow the group to become more autonomous without sacrificing his or her position of authority.

In the next stage, some degree of intimacy is established. It is very important for the leader to move members to a common level of intimacy before allowing too much self-disclosure by the group members. The setting and type of the group will determine the overall level of intimacy. As members feel safer in the group, they can better engage in activities and take risks necessary for change. At this stage, the leader can give less direction, allowing the members to work together more spontaneously and more independently.

Differentiation is the stage at which members have a strong sense of identification with the group and feel trusting. This is the most productive stage of group development.

Finally, at the point of termination or separation, members experience a range of feelings and display a range of behaviors in anticipation of leaving the group. It is important to remember that chemically dependent people typically have experienced a lot of loss over their lifetimes. Many have lost family members and friends to violence and illness. They do not handle the ending of relationships well. Termination of the group or loss of a group member presents an important opportunity to deal with this problem. The leader should begin to prepare the group for ending well in advance and do so gradually. The leader can expect members to use denial or to regress. It is important to predict these behaviors and to identify them as they occur.

These stages of group development are very predictable. Virtually all groups go through them. However, depending upon the circumstances a group may regress to an earlier stage at any time. For example, if a group adds new members, the level of intimacy will decrease. The group may return to a stage of preaffiliation. It is hard to predict how long a group will stay in a particular stage of development. The type of group (i.e., mandatory or voluntary), the setting (i.e. institution or community), and other factors can all influence the process. With experience, the group leader develops the skills to promote the group developmental process or alter.

Communication in Groups: Content and Interactive Process

The terms "content" and "interactive process" refer to the patterns of communication among group members. "Content" refers to the substance of a communication. The content is the subject matter, including issues, questions, or problems on which the group is focused. "Interactive process" refers to how members communicate and act with one another. The process includes not only the spoken words, but also the nonverbal messages expressed by tone of voice, posture, and facial expression. Process provides the "present focus" or "here and now" raw material for group treatment.

The content of a group meeting sometimes symbolizes the group process. In the same way a client might talk about "a friend who has a problem," group members may talk about prior events and issues that reflect current experiences. Often as group leaders, we get caught up in the content. We are very interested in the what, when, where, who, how, and why. In group counseling, this content has relevance in a way that can be different from its relevance in individual counseling.

The Counselor as Group Leader

Many techniques used in group counseling are similar to those used in individual counseling. The general approach of the group leader, however, must work to create a group culture that focuses on the Ahere and now" behavior. An active and dynamic approach along with an empathic style are needed to do this.

The group leader's focus should:

• encourage group and individual recovery
• teach members about chemical dependency, recovery, and relapse prevention
• build members' self-esteem.

The group leader's approach should:

• be empathic
• instill hope
• model desired behaviors
• treat all members consistently, equally, and fairly
• be active and directive
• use appropriate interventions to keep the group moving.

The group leader should:

• maintain control in a nonauthoritative way
• be firm but not punitive
• be assertive in setting limits
• provide appropriate rewards (activities, trips, etc.) to the group.

Planning for Group Work

Logistics

All logistical arrangements should be planned well in advance of beginning the group. In order for the preplanning to go smoothly, group counselors should seek the support of appropriate administrative and support staff. Establish the following before getting started.

Group Size

Groups typically range in size from 6 to 12 people. The size should be determined by such factors as the type of group and the capacity of the patients. "Capacity" refers to the level of individual functioning. Can the patient concentrate, focus, and pay attention? Some substance abusers, particularly those in the early stages of recovery, cannot make use of all their mental functions. Others may have mental/emotional problems that interfere with these abilities. Low-functioning individuals will need a smaller group. Educational groups can handle more members, whereas process oriented-groups should be smaller.

Time

Time is an important boundary. The length of group sessions should be preplanned if the group is to be time limited. A schedule of sessions should be established that considers holidays and other commitments.

Sessions should be of equal length. The ideal length depends on the capacity of the patients, the setting, and the type of group. More functional patients can handle longer sessions than less functional or younger patients. The materials presented in this manual are intended for two-hour group sessions.

Once the time boundaries have been established, it is very important to begin and end group sessions on time.

Space

The space chosen for group meetings will make a statement about the importance given to this activity. The space should be psychologically positive and provide a safe environment for the emotional risks that go with treatment. The space should be well lighted, well ventilated, and an appropriate size for the size of the group. A private location that is accessible, free from interruptions, and physically safe should be chosen.

Types of Groups

Different types of groups serve different purposes. The following is a review of some options to help you decide what type of group is most practical and useful for the setting.

Mandatory or Voluntary Group?

You might assume that voluntary groups are best, but research and practice indicate that both voluntary and mandatory groups have their advantages and disadvantages.

Mandatory groups ensure that members will attend. With regular attendance the group process can develop with little disruption. Unfortunately, mandatory requirements often increase hostility and resistance and intensify denial. No one likes to be told they must go to a counseling group, and few counselors like being confronted with such hostility, particularly by a group of eight or more people.

When the counselor is well prepared, the situation can be managed. Patients will attempt to engage you in battle. The best tactic is to avoid these battles. One way to do so is to join with the group by saying something like, "You have to be here and I have to be here. I understand and appreciate your anger but it is not my fault. How can we both make the best of things?" Offering concrete rewards for cooperation may also help. Setting rules for attendance can eliminate overt resistance but seldom reduces passive resistance.

The disadvantages of the mandatory group become the advantages of the voluntary group. Members of voluntary groups identify with one another, denial is less potent, there is less hostility, and one can move on more quickly to group goals. However, the voluntary group does not have some major disadvantages. When participation is voluntary, members often find excuses to be absent when there is pressure on them to face problems. Without a "captive" audience, leaders find that it is hard to ensure member attendance and that it is difficult for the group process to evolve with absent members.

Which type of group is best? Research indicates that mandatory treatment works as well as voluntary treatment with substance abusers. In a criminal justice setting, required attendance can be useful for all.

Open or Closed Group Membership?

One issue to be decided in advance is whether or not to add members after the group has started. The terms Aopen membership" and "closed membership" are used to describe the two options.

Open membership can reach more clients and is easier to keep going over time because lost members can be replaced. However, adding new members can cause a loss of group intimacy and cohesiveness. Development may regress. Although this may not be ideal, depending on the goals of group, adaptations can be made. Closed membership allows for greater individual progress but is impractical in some settings.

Time-Limited or Open-Ended Group?

It may be practical to place a time limit on a group depending on the patients' stage of recovery. This way patients graduate together to another group with another specified goal. If the setting allows, an open-ended, closed membership group can be ideal. Such a group can achieve high levels of intimacy and differentiation that allow for greater risk taking. The goals can advance while the membership remains the same.

Educational Groups?

For patients to succeed in recovery, they must learn certain things about chemical dependency. This information helps them to cope with the challenges of recovery and avoid relapse. Educational groups also help engage the client in treatment and recovery. The overt or covert expectation of individual or group therapy is "change." People find this threatening. An educational group is much less threatening because it is easier to Alearn" than to Achange."

Educational sessions can be offered in 60- to 90-minute blocks. The educational sessions should offer basic information on

• Chemical dependency as a bio/psycho/social disease
• The recovery process
• Symptoms that appear after beginning abstinence
• Relapse warning signs
• Recovery planning.

It is important for the group leader to be clear about what is to be accomplished in the group. It is best to have a written goal with a step-by-step plan for reaching the goal. Having both a written goal and a plan will help to keep the group on track.

The goals of group treatment with addicted patients should be:

Self-assessment. The patients should be able to talk about and understand the meaning of different exercises to their recovery.

Communication training. The group leader should teach patients basic techniques for talking about their thoughts, feelings, and reports of life events. This training should focus on teaching patients how to reveal things about themselves and how to give and receive feedback.

Cognitive restructuring. Patients should relearn how to think so that they can accurately examine and report information and understand how it pertains to their recovery.

Effective counseling. Group treatment should teach patients how to identify, express and self-regulate their emotions and moods.

Memory retraining. Treatment should help patients restore short-term and long-term memory.

Treatment monitoring. Group sessions should provide a vehicle for monitoring and holding the patient accountable for progress and problems encountered when pursuing treatment goals.

Support. The group leader should provide peer and professional support throughout the recovery process.

Opportunity for dialogue. Group sessions should give the patient a chance to talk about recovery issues in a supportive environment where feedback from and discussion with people both more and less advanced in the recovery are available.

Involvement of others in problem solving. The group process should involve the patient in problem solving with other recovering people. The group leader can tell patients that others can and will help in problem solving if they are allowed to, that they too are capable of helping others, and that they can help themselves by helping others.

The principles of group counseling for patients recovering from addictions should be:

Addiction groups. In order to be successful, groups must consist of only recovering alcoholics and drug addicts.

Group treatment goals with addicted patients. The addicted patient is suffering from chemical dependency. This is an illness causing specific physical, mental and social impairments. Group treatment must be directed at helping the patient with these impairments.

Structured and directive group process. The group process should be structured rather than free-floating. Patients must focus on concrete, specific problem solving relating to accepting their addiction and achieving a comfortable recovery. Feelings should be dealt with in the context of these concrete problems. All problems dealt with in the group must be related to recovery from chemical dependency.

The role of the group counselor. The group counselor should be directive, yet permissive and supportive. The counselor is responsible for establishing and maintaining direction for each patient and for the group as a whole. The group counselor gives direction and supervision to the group. He or she must provide a consistent group format; set the pace of the group and see that it is maintained; assign, follow, and review assignments; and manage group problems as they develop.

The abstinence goal. The first focus of group treatment should be for each patient to establish and maintain abstinence from alcohol and mood-altering drugs. This goal of recovery involves the identification of concrete problems and situations that could jeopardize abstinence, the development of specific plans for managing these problems, and the completion of skills training and assignments designed to develop skills in coping with these problems and situations.

Reliance on group support. Patients need to develop a strong substitute dependency to replace their old dependency on alcohol and drugs. Patients will tend to develop a strong dependency on the counselor as this substitute dependency. Group treatment should be used to transfer this dependency from the counselor to the group. Group counseling for addicted patients should be designed to support the patient's ongoing involvement in AA, NA, and other support groups. It should also focus on building strong, positive, supportive relationships among the group members.

Admission and discharge criteria. There should be specific admission criteria that describe the type of patient that is appropriate for treatment in group counseling. There should also be specific discharge criteria that describe when a patient is ready to responsibly Agraduate" from the group.

Issues that are inappropriate for group treatment. There are certain issues that are best dealt with individually. This is due to the need for extreme confidentiality or a patient's inability to deal with the issues in a group setting. Care needs to be taken, however, not to support a patient's continuing denial by allowing him or her to avoid talking about routine recovery issues in group sessions.

Role modeling by the counselor. The counselor should model the behaviors that he or she expects from the patients.

Supportive counseling. The early efforts of the group counselor should be directed toward allying himself or herself with the addicted patient's needs rather than with attacking defenses. Addicted patients need basic support, education, communication training, and direction in recovery. These should be provided with support rather than harsh confrontation.

Group involvement. Eighty percent of the benefits of group treatment comes from becoming actively involved in utilizing the group process to help other group members to recover. This involvement interrupts chemically dependent self-centered behavior and provides training in the processes of problem solving and recovery. Many patients will automatically identify and discover solutions to problems in their lives by helping other patients cope with similar problems. Only 20 percent of the benefits of group counseling comes from working on personal problems.

Note taking and tape recording in group. Addicted patients suffer from severe memory impairments. It is recommended that all patients take notes on important issues. Patients can also tape record portions of the group sessions where they work on an issue and receive feedback. Listening to these tapes later often speeds up the counseling process.

Contracting is a tool that many groups use to help get members to attend meetings and follow rules. Because it is very important that all members agree to the requirements and rules of the group, a document can be written up and copied for each member and the group leader. Each member and the leader will sign this contract. The contract sets forth the day or dates of meetings, time, location and group rules.

Clearly stated and enforced rules are critical for a successful group. They can free members to deal with recovery issues. For example, when a rule of no violence is clearly stated and enforced, it allows the patient to feel and express anger, knowing that the group will not allow any one person to get out of control. Rules also offer limits to patients who have very few internal controls and who cannot set their own limits. Many substance abusers grew up in situations that did not teach them controls and limits. Establishing and enforcing group rules can help correct this.

Use the following guidelines in setting group rules.

• Do not make a rule that you or the agency cannot enforce.
• All rules must be enforced fairly and anytime they are violated.
• Rules should be clear and understood by all.
• Many substance abusers have memory problems; therefore, rules should be restated periodically and whenever a new members joins the group.

Group Rules

The following rules are designed to be used as part of the problem-solving group process.

• You can say anything you want, any time you want to say it. Silence is not a virtue in this group and can be harmful to your recovery.
• You can refuse to answer any question or participate in any activity except the basic group responsibilities. The group cannot force you to participate, but group members do have the right to express how they feel about your silence or your choice not to get involved.
• What happens in the group stays among the members with one exception: Counselors may consult with other counselors in order to provide more effective treatment.
• No swearing, putting down, physical violence, or threat of violence.
• No dating, romantic involvement, or sexual involvement among the members of the group. Such activities can sabotage the treatment of those involved and others. If such involvements develop, members should bring it to the attention of the group or individual counselor at once.
• Anyone who decides to leave group treatment must tell the group in person prior to termination.
• Group sessions are 2 hours in duration. Patients should be on time and plan on not leaving the session before it is over. Smoking, eating, and drinking are not allowed in group sessions.

Responsibilities of patients in the group include the following:

• Listen to other group members' problems.
• Ask questions to help clarify problems or proposed solutions.
• Give feedback about what you think and feel about a problem and the personal strengths you see in the person that will help him or her solve the problem. Also give feedback about the weaknesses you see that may set the person up to fail to solve the problem.
• Share personal experiences with similar problems when appropriate. Self-disclosure must be carefully managed to keep the primary focus on the patient who is working on the issue.

Problem-Solving Group Counseling Format

The Preparation Session

Before the group session begins, the counselors must prepare. Counselors meet as a group. A brief written description of each patient (a Athumbnail" sketch) is presented, and the patient's progress is reviewed. An attempt is made to predict the assignments and problems that patients will present.

The Opening Procedure (5 Minutes)

During the opening procedure, the counselor sets the climate for the group, establishes leadership, and helps patients warm up to the group process.

• The counselor enters the group room. He or she makes sure that the room is set up with a circle of upright chairs arranged close enough for the members to touch each other. The counselor greets each member informally by talking to them before the group starts.
• The counselor asks the members to touch the person on either side and while doing this make eye contact with each person in the group. He asks them to make sure the other person sees them by nodding or giving another response.
• The counselor completes a centering technique (see Counseling Techniques). This is designed to get the patient in touch with himself or herself and leave nonrelated problems outside the group room.
• The counselor then takes attendance. During the attendance procedure, the counselor makes eye contact with each patient, engages in a brief social greeting, and tries to get an idea of each patient's attitude and mood before going on.

Reactions to Last Session (15 Minutes)

A reaction is a brief description of (1) what each group member thought during the last group session, (2) how the group member felt during the last group session, and (3) identification of the three persons who stood out from the last session and why they were remembered.

All group members are required to give a reaction to the last session. This accomplishes a variety of goals:

• It forces each patient to talk in the first phase of the group session.
• It breaks the tendency toward isolation and self-centeredness by forcing the patient to notice and comment on at least three other group members. This reaction forces group involvement.
• It provides training in basic communication and on how to give feedback.
• It provides feedback to other group members about who stood out from the last session and why.
• It puts pressure on group members to recall important events from previous group sessions. As a result, it serves as a memory training device.
• It tests a group member's motivation. Members who refuse to give reactions or repeat what others say generally have problems cooperating with other aspects of treatment.
• It provides an opportunity for the counselor to reflect on the last group and compare his or her personal memory with the group members' memories.

It is important to remember that a reaction is a one-way communication. Other group members are not permitted to comment on the reactions. If someone is upset by what another group member says, it is that person's responsibility to volunteer to work on the issue when the agenda is set.

A reaction is also a no-fault communication. There are no right or wrong reactions. The only feedback the counselor and other group members generally give is on the format and completeness of the reaction. In other words, the group member is reporting on his or her thoughts, feelings, and at least three persons who stood out to them in the last session.

A typical reaction should have three parts:

• What I thought about during the last group session.
• How I felt during the last group session.
• Three people that stood out to me in the last group session.

A counselor must help patients by coaching their responses.

Typical problems that patients will have are

• They will say what they thought about or felt about the last session, instead of what they thought or felt during the last session.

  Example:

  Patient—I thought last week's session was good. (Incorrect)
  Counselor—You misunderstand. What I would like you to do is tell what conversations or pictures went on in your head.
  Patient—What I thought about during last week's session was how my drinking and drug use has affected my life. (Correct)

• They will confuse thoughts and feelings.

  Example:

  Patient—I think I was angry. (Incorrect)
  Counselor—You felt angry? (Explain the difference between a thought and a feeling.)
  Patient—I felt angry. I was thinking about going to jail. (Correct)

• `They will talk about a group member instead of to them.

  Example:

  Patient—Joe stood out because his life history was a lot like mine. (Incorrect)
  Counselor—Please say this again and this time speak directly to Joe. Look at him and say, "Joe, you stood out because . . ."
  Patient—Joe, you stood out because your life history was a lot like mine. (Correct)

Examples of Good Responses. A typical reaction made by a group member to the last group might be as follows:

• I thought a lot about how I deal with anger and frustration. There was a lot of good feedback when I talked about my problem.
• I had a feeling of accomplishment as I worked on my problems. I was surprised. I got excited instead of depressed for the first time in a long time.
• Joe, you stood out to me because you understood what I was talking about.
• Mary, you stood out to me because you told me you cared. I'm not sure if I believe you. A part of me thought you were telling the truth and I felt good. Another part of me said, "Why should she care—no one else does."
• Pete, you stood out because you did not seem to pay attention to me when I was talking.

Learning To Give Good Reactions

It takes time for the average person to learn how to give good reactions in group session. This learning takes place as a result of instruction and imitation. The counselor and other group members should explain the components of a good reaction to each new group member. A written handout should be provided that describes the components of a reaction and gives examples.

The group member will also learn by observing and imitating the reactions of other group members. Counselors can speed up this progress by acknowledging good reactions. This is done by saying, "Good" or another positive response to encourage and reward the person. The counselor gives positive feedback for doing the reaction correctly, not based on agreement with the content of what the person says.

Report on Assignments (10 minutes)

Assignments are exercises that patients are working on in their workbook or in addition to their workbook. Additional assignments are often given to help a group member solve a problem that is being worked on in the group. Some of these assignments will be completed in group, and others will need to be completed in between group sessions. Immediately following reactions, the counselor will ask all group members who have received assignments to briefly answer six questions.

• What was the assignment and why was it assigned?
• Was the assignment completed? If not, what happened when you tried to do it?
• What was learned from the completion of the assignment?
• What feelings and emotions did you experience while completing the assignment?
• Did any issues surface that require additional work in group?
• Is there anything else that you want to work on in group today?

Patients should be asked to rate how important their assignment or problems are in the group session by labeling them with a number from 1 to 10, with 1 being not very important and 10 being extremely important.

Setting the Agenda (3 Minutes)

After all assignments have been reported on, the group counselor will identify all persons who want to work, and announce who will work and in what order. Group members who do not have time to present their work in this group session will be first on the agenda in the following group session. It is best to not plan on over three patients working in any group session.

The Problem-Solving Group Process (70 Minutes)

The problem solving group process is designed to allow patients to present issues to the group, clarify these issues through group questioning, receive feedback from the group, receive feedback from the counselor (if appropriate), and develop assignments for continued progress.

The problem solving process is guided in two ways. A series of exercises are assigned and then processed in group. Special problems that come up are discussed by the group. One goal of group counseling is to teach problem solving skills that will enable the recovering patient to handle difficult situations when they arise.

When dealing with problems that are not assignments, a standard problem solving process is recommended. This process consists of the following steps:

Step 1: Problem Identification.

First, have the members ask questions to identify what is causing difficulty. What is the problem?

Step 2: Problem Clarification.

Encourage them to be specific and complete. Is this the real problem or is there a more fundamental problem?

Step 3: Identification of Alternatives.

What are some options for dealing with the problem? Ask the patient to list them on paper so they can readily see them. Try to have the group come up with a list of at least five possible solutions. This will give them more of a chance of choosing the best solution and give them some alternatives if their first choice doesn't work.

Step 4: Projected Consequences of Each Alternative.

What are the probable outcomes of each option? Have the group ask the person the following questions:

• What is the best possible thing that could happen if you choose this alternative?
• What is the worst possible thing that could happen?
• What is the most likely thing that will happen?
• What is your reaction (thoughts, feelings, memories, and future projections) when you think about implementing that alternative?

Step 5: Decision.

Have the group ask the person which option offers the best outcomes and seems to have the best chance for success. Ask them to make a decision based upon the alternatives they have.

Step 6: Action.

Once they have decided on a solution to the problem, they need to plan how they will carry it out. Making a plan answers the question, "What are you going to do about it?" A plan is a road map to achieve a goal. There are long range goals and short range goals. Long range goals are achieved along with short range goals. One step at a time.

Step 7: Followup.

Ask the person to carry out his or her plan and report on how it is working.

Most problems will not be solved by presenting them one time in group session. Personal problem solving is a process that requires time. It may require three to six presentations of a problem, accompanied by specific assignments completed between group sessions to bring a problem to full resolution. Patients should be given a limited time to present a problem or the summary of an assignment. As a general rule, patients should not work in group for more than 20 minutes.

Not every person will work on a problem during each session. There is an 80/20 rule for group treatment. Eighty percent of the benefit of group treatment occurs from learning how to become responsibly involved in helping others to solve their problems. Only 20 percent of the benefit is derived from working on personal problem issues.

Feedback

When you reach a point where part of the problem solving process is completed or an assignment is presented, group members and the counselor should give feedback. The counselor should go last. Feedback should be given by having the members complete the following:

• My gut level reactions is . . . (A feeling, thought, or how members can identify with the patient who presented)
• I think that how this affects your recovery is . . .
• What I think of you as a person is . . . .

The purpose of this feedback exercise is to practice communication skills, learn to give and take feedback, and use the group for problem solving. The counselor may give an assignment to the patient if it would be helpful to continue to learn more about how to solve this issue.

The Closure Exercise (15 minutes)

When there is approximately 15 minutes left in the group session, the counselor will ask the members the following:

• What is the most important thing you learned in group this evening? It is important to write this down in your notebook.
• What are you going to change about your behavior? Write this down in your notebook.
• Share with the group what you learned and what changes you are willing to make.

Each participant will then briefly review his or her answers to those questions with the group. The counselor then adjourns the group.

The Debriefing Session

Opening Procedure—Format (5 minutes)

• Form a tight circle.
• Do physical and eye contact exercises.
• Do centering (breathing) exercise.
• Take attendance to identify moods.

Opening Procedure—Purpose

• Establish control.
• Get group members in contact with one another.
• Get group focused.
• Check members' attitude and mood.

Reactions to Last Sessions—Format (15 minutes)

• Ask what patients thought about during last session.
• Ask how they feel during last session.
• Ask which three people stood out from last session and why.

Reactions to Last Session—Purpose

• Communication training.
• Memory training.
• Tie together group experience.
• Force interest in other group members.
• Initiate high quality group interaction.
• Test motivation.
• Create opportunity for "no fault" communication.

Report on Assignments—Format (10 minutes)

• Find out who had an assignment.
• Ask whether they completed it.
• If yes, ask what they learned.
• If no, ask what happened when they tried to complete it.
• Ask how important is it for them to present this in group tonight. (Rate 1-10.)
• Discuss any other problems that need to be worked on in group. (Rate 1-10.)

Report on Assignments—Purpose

• Accountability (getting only what you expect and inspect).
• Continuity (ensuring that all assignments are completed).

Setting the Agenda—Format (3 minutes)

• DECIDE and announce: The order of presentation by the group members.

Setting the Agenda—Purpose

• To identify the members who need to work in group.
• To review a brief description of the issue the member wants to work on.
• To establish priorities based on:
  • Problem severity
  • History of participation

Problem Solving Process—Format (70 minutes)

• Problem presentation.
• Questioning by the group.
• Feedback from group members.
• Feedback from the group counselor, if appropriate.
• Closure by the therapist.

Problem Solving Process—Purpose

• To present issues.
• To clarify the issue through questioning by the group.
• To receive feedback from group members.
• To develop assignments for continued progress.

Presenting a Problem in Group

• "The problem I want to work on is . . ."
• "This first became a problem when . . ."
• "The relationship of this problem to my addiction is . . ."
• "I have tried to solve this problem in the past by . . ."

Goals of Group Questioning

• To establish rapport by active listening.
• To encourage group members to know and understand the member who is working on a problem.
• To convey the message, "You are listened to, understood, taken seriously, and affirmed as a person."

Types of Questions

• Open—Cannot be answered with a "yes" or "no."
• Focus—Forces a choice between limited options.
• Closed—Forces a "yes" or" no" answer.
• Leading—Forces consideration of a new point of view.

The "EIAG" Method.of Questioning

• E—EXPERIENCE: "What exactly did you experience and why is it a problem?"
• I—IDENTIFICATION: "Can you identify what the important parts, elements, or outcomes of the experience were for you?"
• A—ANALYZE: "Why was this experience important? What is its meaning or significance?
• G—GENERALIZE: "What did you learn from this experience and how will you apply what you learned to other experiences?"

Addiction-Focused Questions

• How did this problem or experience contribute to the development of your addiction?
• How did this problem or experience affect your willingness or ability to recognize or seek treatment for your addiction?
• How did this problem or experience affect your willingness or ability to stay sober or maintain your recovery program?
• How did this problem or experience set you up to relapse in the future?

Giving Feedback in Group

• "My gut level reaction to your problem or assignment is . . ."
• "I believe your problem is . . ."
• "How I feel about you as a person is . . ."

The Timing of Change

• No problem is ever solved in one group presentation.
• To solve a single problem requires three to six group presentations.
• Each problem will need to be broken down into pieces that can be worked on in 20- to 30-minute sessions.
• Limit each presentation to 20–30 minutes.
• Allow time for two to four patients to work in each group.

The Problem Solving Process

• Problem identification
• Problem clarification
• Identification of alternatives
• Projecting the consequences of each alternative (best, worst, most likely)
• Decision
• Action
• Followup

The Closure Exercise—Format (15 minutes)

• Write down the most important thing you learned in group today.
• Write down what you will do differently as a result of what you learned.
• Explain to the group the most important thing you learned in group and what you will do differently as a result.

The Closure Exercise—Purpose

• To ensure that each group member understands and integrates the group experience.
• To assist in documenting the group process.

Adjournment

• Ask group members to report if they are not going to be in the next group session.
• Confirm the day, date, and time of the next group.
• The group is officially ended.

The Debriefing Session—Format

• Patient review: Review the progress and problems of each patient.
• Outstanding group members: Think about and record which group members stood out the most in today's group and why.
• Outstanding events: Think about and record any outstanding positive or negative events in the group.
• Problems—Progress: Think about and record any problems or progress observed in the overall management of the group.
• Personal feelings and reactions: Think about and record any personal feelings and reactions about the group.

The Debriefing Session—Purpose

• To review patient progress and problems.
• To prevent counselor burnout.
• To train and develop the skills of the counselor team.
• Debriefing is critical to long-term group success.