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Visa Services
Deliver of your visa
Questions
Q:
What do I do if I find out I can’t make it to my scheduled
visa appointment once it’s made?
Q:
Where can I obtain information about visa
denials? Can I apply again if I was denied?
Q:
How long should I plan to be at the Embassy?
Q:
How long does the entire process take from
beginning to end?
Q:
If I’m a renewal, do I need to bring
supporting documents to the interview?
Q:
Do I have to leave my passport at the U.S.
Embassy if my visa is approved?
Q:
How long will it take for my passport and
visa to arrive after the appointment?
Q:
Why wasn’t I issued a “mica”
or border-crossing card, like I was issued in the past?
Q:
What happens when my passport expires but
the visa in my passport is still valid?
Q:
How can I find out if my current visa is
still valid?
Q:
What do I do if my visa was lost or stolen?
Q:
My family is applying together.Will they
interview us as a family or individually?
Q:
Can I renew my visa before it expires or
do I have to wait until after its expiration date?
Q:
What do I need to wear for the photo?
Q:
I qualify for the Visa Waiver Program because
I have a European, Japanese, Australian, etc., passport. How do I
comply with the Electronic System for Travel Authorization (ESTA)?
Q:
What do I need to bring if I’m going
for medical treatment in United States?
Q:
Do minor-age children need to come to the
visa interview?
Q:
Is there any way to obtain a visa for my
American citizen child?
Q:
I live in the United States and I want
to help my relatives get a visa to visit me. What can I do to help
them?
Q:
What do I do if my visa has an error or
incorrect information when I receive it?
Q:
Whom do I contact to find out why my U.S.
visa has not been delivered or if I lost the Pegaso ticket?
Q:
How can I find more information about obtaining
a visa for the United States (for tourism, business, study, work,
etc.)?
Q:
Where can I turn in my I-94 card that was
given to me when I last entered the United States?
Q:
What if there is an emergency and I need
a visa immediately?
Q:
How do I make a group appointment?
Q:
What should I bring to my appointment at
the Embassy?
Q:
How do I make an appointment for a tourist
(non-resident) visa to visit the United States?
What
do I do if I find out I can’t make it to my scheduled visa appointment
once it’s made?
• Internet
appointments may be rescheduled once, free of charge.
• Telephone appointments may also be rescheduled, but you
must pay for the phone call.
Return to question table
Where can I obtain information
about visa denials? Can I apply again if I was denied?
• Yes, you can apply again if your visa was denied.
The State Department's Visa Office offers information about immigration
law and visa denials at "Visa
Denials".
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How long should I plan to be at the Embassy?
How long does the entire process take from beginning to end?
• Please arrive 15 minutes prior to your scheduled
appointment time.
• On average, applicants should be prepared to be at the Embassy
from 3 to 5 hours.
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If I’m a renewal, do I need to bring supporting
documents to the interview?
• Yes, if you are renewing your visa you are still
required to bring documents to support your ties to Mexico and financial
solvency.
• You are also encouraged to bring your previous passports
and visas.
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Do I have to leave my passport at the U.S.
Embassy if my visa is approved?
• Yes, ALL visas are now placed in the applicant’s
passport. The passport and visa are returned via the Messenger Service
together.
Return to question table
How long will it take for my passport and visa
to arrive after the appointment?
• The visa will be delivered to you through the Pegaso
Messenger Service in approximately 7- 10 days.
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Why wasn’t I issued a “mica” or border- crossing
card, like I was issued in the past? What happens when my passport expires
but the visa in my passport is still valid?
• All visas are now placed inside your passport.
They function exactly the same as the older border crossing cards, which
are no longer issued at the U.S. Embassy.
• If the passport expires before the visa, you must travel
with two passports (your current passport and the expired passport with
the valid visa inside).
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How can I find out if my current visa is still
valid?
• "Indefinite" visas are no longer valid.
• Visas that are not "indefinite" have an expiration
date clearly marked on the visa. After that date, the visa is no longer
valid and a new application should be made.
• If you wish, you can click on the following to see samples
of currently valid
visas.
Return
to question table
What
do I do if my visa was lost or stolen?
• You must make a new appointment and obtain a police
report from local authorities to bring to the interview.
Return to question table
My family is applying together.
Will they interview us as a family or individually?
• The consular officer will interview the family
together as a whole.
Return to question table
Can I renew my visa before it expires or do
I have to wait until after its expiration date?
• Yes, you can apply for the new visa before your
previous visa expires. Please note that the previous visa will be cancelled
or taken up as part of the process of issuing a new visa.
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What do I need to wear for the photo?
• All applicants will be photographed at the time
of the interview. Please do not wear earrings, hats, glasses or head
coverings for the photo. Only minors under the age of 7 that aren’t
present at the interview need to attach a photo to the DS-156 form.
Return to question table
I qualify for the Visa Waiver Program because
I have a European, Japanese, Australian, etc., passport. How do I comply
with the Electronic System for Travel Authorization (ESTA)?
The Department of Homeland Security (DHS) announces implementation of
the Electronic System for Travel Authorization (ESTA), which began to
accept VOLUNTARY applications starting on August 1, 2008. ESTA is a
new fully automated, electronic system for screening passengers before
they begin travel to the United States under the Visa Waiver Program.
Go to the ESTA website
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What do I need to bring if I’m going for medical
treatment in United States?
• a letter from a doctor in the U.S. authorizing
treatment and specifying all costs of the medical care.
• proof of financial solvency to pay for all medical care.
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Do minor-age children need to come to the
visa interview?
• All children ages 7 and above (beginning with the ones who
turn 7 on the day of the appointment) need to be physically present
during the interview.
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Is there any way to obtain a visa for my American
citizen child?
• No. American citizens by law cannot be issued visas.
If you believe that your child is an American, please click on the following
to go to the webpage of the office
of passports and citizenship at the embassy.
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I live in the United States and I want to
help my relatives get a visa to visit me. What can I do to help them?
• Individual applicants must qualify for the visa based on
their own qualifications. Unless a citizen or resident of the United
States is supporting a petition-based work visa application, or an immigrant
visa petition, we recommend that you do not try and assist.
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What do I do if my visa has an error or incorrect
information when I receive it?
• Please click on the following to send
us a message with your information and we will contact
you about how to correct the visa with no further charge.
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Whom
do I contact to find out why my U.S. visa has not been delivered or
if I lost the Pegaso ticket?
• You should contact Pegaso
Express, the messenger service you paid to deliver your visa.
• If six weeks have passed since your visa appointment, and
you still don’t have your visa, click on the following: Delivery
of your visa
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How can I find more information
about obtaining a visa for the United States (for tourism, business,
study, work, etc.)?
• For information on all types of visa applications
visit the website of the State Department.
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Where can I turn in my I-94 card that was
given to me when I last entered the United States?
• If you left the United States with your Form I-94
still in your possession, your departure was not recorded properly.
If you do not correct this record, or if you cannot reasonably prove
that you departed in a timely way when you next apply for admission
to the United States, BCIS may conclude you remained in the United States
beyond your authorized stay. If this happens, you may be returned immediately
to your foreign point of origin.
If you failed to turn in your I-94, please send it - along with any
documentation that proves you left the U.S. to
ACS Inc.
1084 South Laurel Rd.
London, Kentucky 40744
USA
Documentation to prove your departure can include the boarding pass
from your flight. If you exited the country by a land border it is much
harder to verify that you did- in fact - leave the country on the date
you claim. If you have any documentation of your arrival in your home
country (i.e. passport stamp), then you should send a copy of that.
If the above office does not have any supporting documents to substantiate
your claim to have left the U.S. on a certain date, there is no guarantee
that you will be entered into the record as having done so. We strongly
urge you to keep a copy of what you send to ACS Inc. and to carry it
with you the next time you come to the U.S. in case the CBP officer
has any questions about your eligibility to enter.
Please click on the following to read detailed
information from the CBP website.
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What if there is an emergency
and I need a visa immediately?
Go to Emergencies
(also in the left column)
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How do I make a group appointment?
Go to Groups (also
in the left column)
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What should I bring to my appointment at the
Embassy?
Go to Documentation
(also in the left column)
Return to question table
How do I make an appointment for a tourist
(non-resident) visa to visit the United States?
Go to How To Apply (also
in the left column)
Return to question table
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Frequently Asked Questions