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| NCJ Number:
|
NCJ 140118
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| Title:
|
Applying Job Characteristics Theory to Adult Probation
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| Journal:
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Criminal Justice Policy Review Volume:5 Issue:1 Dated:(March 1991) Pages:17-28
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| Author(s):
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T J Leonardi ; D R Frew
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| Publication Date:
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1991 |
| Pages:
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12 |
| Type:
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Surveys |
| Origin:
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United States |
| Language:
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English |
| Annotation:
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Thirty-five members of an adult probation department in Pennsylvania were given the Hackman/Oldham Job Characteristics Questionnaire to explore the usefulness of management-type techniques for providing information to probation department managers and supervisors. |
| Abstract:
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Job characteristics theory includes four basic sets of measures: job characteristics, psychological states, organizational outcomes, and growth need strength. Specific job characteristics encompass skill variety, task identity, task significance, autonomy, feedback from job, feedback from others, and dealing with others. In the Pennsylvania adult probation department, the Hackman/Oldham questionnaire was administered to 35 participants during working hours. Statistical results were computed and compared to national averages for technical and professional workers. As a group, probation officers seemed to experience more complicated and enriched jobs than most professionals but significantly lower levels of feedback and knowledge of results. This finding appeared to be responsible for both measured level of job satisfaction which was significantly lower than the national average and for moderately higher turnover intention reported by probation officers. Probation officers dealt with many persons but received little or no organizational/supervisory feedback about their work. Overall job satisfaction was linked significantly to meaningfulness, responsibility, and knowledge of results. It was determined that job satisfaction can be improved by increased feedback. 25 references and 4 figures |
| Main Term(s):
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Job analysis ; Probation or parole officers |
| Index Term(s):
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Personnel administration/ ; Feedback ; Pennsylvania |
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To cite this abstract, use the following link:
http://www.ncjrs.gov/App/Publications/abstract.aspx?ID=140118
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* A link to the full-text document is provided whenever possible. For documents
not available online, a link to the publisher's web site is provided.
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