Source notified basic american metal products of incident by letter 12/1/1998.
Basic american metal products' rep spoke with regulatory affairs person who advised the facility experienced repetitive problems with a side rail then the rail falling down.
One pt had fallen several times and broken one rib.
Regulatory affairs also noted that the facility advised that this particular pt moves around a lot, and maybe kicked the button that releases the rail.
The staff would put the rail in the up position, checking the rail, assuring it was locked into position.
Upon returning to the pt's room, the rail was found in the down position.
The source and basic american metal products' rep are attempting to have the rail returned for evaluation and obtain a copy of the facilities incident report.
However, at the time of this report, the facility has not honored co's request.
Upon receipt of incident details and evaluation of the side rail.
Basic american metal products will investigate this incident further, updating this report accordingly.
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