picture Acquiring Highway Transportation Information from Abroad: Handbook
FHWA International Technology Scanning Program

Publication No. FHWA-PL-95-011 (B)
November 1994


Chapter 4. Document Delivery Vendors that Supply Foreign and Domestic Documents

Transportation library and information professionals use many sources for acquiring foreign and domestic documents. They conduct direct correspondence with other libraries and information centers through interlibrary loan departments, as well as group access center sharing networks. They also correspond directly with government agencies, publishers, and private organizations to acquire documents. In addition, they correspond with document delivery vendors who supply foreign documents. Direct correspondence or access through online databases can be used to acquire material from document delivery vendors. Plate 4 provides a list of foreign document vendors. Name, addresses, telephone numbers, and online access vendors are provided.

For the online database vendor ESA-IRS, the document delivery vendors that can be accessed online and that are used for highway transportation databases include British Library Document Supply Centre, INIST Diffusion, Delft University of technology Library, university of Hanover, and Dynamic Information Corporation. Plate 4 identified these vendors.

In STN International, articles and documents identified in JICST-E (provider of civil engineering tonics from Janan, in Enalish) can also be ordered online.

Database vendors provide online access to ordering full text or hard copy documents. Document delivery time varies depending on type of document, publication date, and availability. Most documents will be delivered within 1 to 3 weeks. However, many documents, especially foreign ones, can take longer. In DIALOG, document delivery vendors are identified in the "Yellowsheets." A review of the vendors' description sheets revealed that there more than 25 vendors claim that they can provide scientific and technical documents on all topics directly online or through telephone contact. Several of these vendors state that they can acquire documents from anywhere in the world. Others are more specific on particular types of documents and country. Plate 5 provides a summary of the vendors that provide foreign and domestic document acquisition service.

Plate 4. Foreign Document Delivery Vendors

BRITISH LIBRARY DOCUMENT SUPPLY CENTRE
Customer Service, Boston Spa
Wetherly, West Yorkshire
L523 7BQ, U.K.
Tel: 0937 546060
Fax: 0937 546333
(Supplies document delivery service in ESA-IRS ACOMPLINE/URBALINE. and PASCAL.)

DELFT UNIVERSITY OF TECHNOLOGY LIBRARY
Selection PTT/IBAB
P.O. Box 98
2600 MG DELFT
The Netherlands
Tel: 015 785656
Fax: 015 158759
(Supplies document delivery service in ESA-IRS ACOMPLINE/URBALINE, and PASCAL.)

DYNAMIC INFORMATION CORP.
1722 Glibreth Road
Burlingame, CA USA 94010-1305
Tel: 415-259-5000
Fax: 415-259-5005
(Supplies document delivery service in ESA-IRS for IRRD, TRANSDOC, ACOMPLINE/URBALINE and PASCAL.)

INIST DIFFUSION
Customer Service
2 alle du Parc de Brabois
F-54514 VANDOEUVRE CEDEX
Tel: 33 83 50 46 64
Fax: 33 83 50 46 66
(Supplies document delivery service in ESA-IRS for IRRD and PASCAL.)

UNIVERSITATSBIBLIOTHEK UND TIB
Postfach 60 80
D-30060 Hannover
Germany
Tel: 0511 762-3426
Fax: 0511 715936
(Supplies document delivery service in ESA-IRS for TRANSDOC, IRRD, ACOMPLINE/URBALINE and PASCAL.)

Plate 5. Document Delivery Vendors Covering International and Domestic Material (Dialog Access)

Order Acronym Order Supplier Description
ACCESS Associated Information
Consultants (Ann Arbor, MI)
(313) 996-5553
FAX (313)996-4144
All documents, over 20 international research libraries and publications
BLDSC British Library Document
Supply Centre (Boston Spa,
West Yorkshire, United
Kingdom
+44 937 546060
FAX +44 937 546333
All documents, British library document supply center
BRDOC Books and Reserach, Inc.
(New York, NY)
(212) 333-7723
(212) 315-3604
Books, subscriptions international bookseller, subscription agent, document delivery, info broker
CANDOCS Micromedia Limited
(Toronto, Canada)
(416) 362-5211
FAX (416) 362-6161
Canadian patents and government reports
CAROLIB Carolina Library Services
(Chapel Hill, NC)
(919) 929-4870
(919) 933-1253
Journal articles, reprints, books, reports, meeting papers, other documents worldwide
CDUMI University Microfilms
International
(800) 521-0600
British theses and dissertations
CHALDOC Chalmers University of
Technology Library
(Sothenberg, Sweden)
46-32-81-01-00
All documents, Swedish libraries for engineering, technology
CTIC Information Services
(Dublin, OH)
(614) 889-1310
Russian documents
DATA DATA-SEARCH
(Pittsboro, NC)
(919) 542-5114
FAX (919) 542-5514
Articles, papers, books, technical reports, patent or other documents at international libraries

Order Acronym Order Supplier Description
DATABKS DATABOOKS
(Worchester, MA)
(800) 642-6657
International books
DATAQUE DataQue International, Inc.
(Chicago, IL)
(312) 944-6707
(312) 944-6708
International journal articles, government documents
DELFTLIB Library of Delft University of
Technology
(Delft, The Netherlands)
015-788013
Dutch documents, Delft University of Technology Library, Royal Netherlands Academy of Arts and Sciences, The Netherlands
DERWENT Derwent Publications Ltd.
(London, United Kingdom)
01-242-5223
International patents
EiDDS Engineering Information, Inc.
(New York, NY)
(212) 705-7301
International articles,
conference papers
ESL Engineering Societies Library
(New York, NY)
(212) 705-7611
Engineering literature worldwide
GLOBAL Global Engineering Documents
(Irvine, CA)
(800) 854-7179
Government and industry specifications and standards
HIRS Harkers Informationn Retrieval
Systems
(Sydney, Australia)
(612) 262-2729
Patent, trademarks, law, business, science and technology, southwest corner of Pacific rim - Australia, New Zealand
IFIPATS IFI/Plenum Data Company
(Alexandria, VA)
(800) 336-7575
FAX (703) 415-0417
Non-U.S. patents
INFO Information On Demand
(McLean, VA)
(793) 442-0303
All Japanese documents, Japan Information Center of Science and Technology

Order Acronym Order Supplier Description
INFODOC Accents Publications Servce,
Inc.
(Silver Springs, MD)
(301) 588-5496
FAX (301) 588-5249
Publications trade and professional associations, intergovernmental organizations
ISI Institute for Scientific
Information
(Philadelphia, PA)
(215) 386-4399
World journals -- science and technology
NTHBINFO NOrwegian Institute of
Technology Library
(Trondheim, Norway)
47-75-95110
All Scandinavian documents, Norwegian Institute of Technology Library
NTIS National Technical Information
Service
(Springfield, VA)
(703) 487-4660
Non-U.S. government-sponsored R&D results
NTISUK NTIS, United Kingdom Service
Center
(United Kingdom)
0420-86848
All documents worldwide, U.K., Ireland, Europe
PATDOC Swedish Patent Office
(Stockholm, Sweden)
46-8-7822891
Worldwide patents, Swedish patent office
PATENTS British Library, Science
Reference Library
(London, United Kingdom)
+44 71-323 792619
FAX +44 71-323 7930
Patents, British Library
RPIPAT Rapid Patent Service Research
Publications, Inc.
(Arlington, VA)
(703) 920-5050
Non-U.S. and non-English and English patents
TIBORDER Technische
Informationsbibliothek,
Universitatsbibliothek
(Hanover, Germany)
0511-762-2268
European community journal articles and books, Technische Informationsbibliothek
VTTINF Technical Research Centre of
Finland
(Espoo, Finland)
+358 0 4561 4434
Scandinavian documents - all types, Technical Research Center of Finland


| Table of Contents | Chapter 1 | Chapter 2 | Chapter 3 | Chapter 4 |
| Chapter 5 | Chapter 6 | Chapter 7 | Chapter 8 | Chapter 9 | References |