APPENDIX C

ON-THE-JOB TRAINING GUIDANCE

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This appendix contains an example of general instructions that could be used in conjunction with a well written procedure and a simple JPM or equivalent (that contains task-specific learning objectives, standards of acceptable performance, and questions to assess trainee knowledge). These documents should be sufficient to guide training and trainee evaluation in the formal OJT setting. These general instructions may be modified to meet facility-specific needs.

OJT INSTRUCTOR

GENERAL GUIDANCE

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Conduct training using techniques from OJT instructor training and in accordance with the task's procedure and JPM. Do not count a successful practice as an OJT evaluation. The higher levels of OJT require evaluation to be a separate activity.

Preparation

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1. Ensure that all materials are available, plant conditions are appropriate for OJT, and the trainee has completed prerequisite training.

Conduct

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1. Review the initial conditions for the procedure/JPM with the trainee. Explain how to perform the task. Emphasize the knowledge requirements contained in the JPM.

2. Demonstrate and explain the task until the trainee understands what to do, why to do it, and how to do it.

3. Allow trainee practice under direct supervision until proficiency is achieved.

4. Review the trainee's performance and answer any questions. Document completion of the training.

Note the level of performance required for the task as specified in the qualification card/checklist or JPM. Levels of performance are perform (P), simulate (S), observe (O), or discuss (D). These levels are defined as:

P - Perform the specified task using approved procedures and observing all applicable safety and administrative requirements. Include a thorough discussion (usually prior to performing the task) that addresses safety implications, critical steps, the elements involved, the effects on associated equipment or systems, and abnormal situations that may arise while performing the task.

S - Simulate performance of the specified task. Using approved procedures, "walk through" the task and simulate all actual manipulations (valves, switches, tools, etc.). Describe applicable safety and administrative requirements and the parameters (meters, charts, measurements, etc.) that would be observed/monitored during actual task performance. Conduct the same discussion as required for a perform level signature.

O - Observe an individual performing the specified task. Conduct the same discussion as required for a perform level signature.

D - Discuss the specified task using applicable procedures, piping and instrumentation drawings, blueprints, etc., including the discussion as required for a perform level signature. Demonstrate knowledge of the task by describing the manipulations required and the parameters that may be expected to change.

Perform is the highest and preferred level of task performance. However, facility conditions may require that the next most appropriate level be selected to conduct the training. When the level of accomplishment is specified on the qualification card or JPM, conduct the training at that level. If conditions are not appropriate to perform a task, the training must be rescheduled or training and line management must agree to reduce the required level of accomplishment. Any reduction in level of accomplishment should be approved and documented.

CONDUCT OF OPERATIONS GUIDELINES

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1. Trainees are not allowed to operate any equipment except under the direct supervision of a qualified OJT Instructor.

2. All equipment operation is conducted in accordance with approved facility procedures.

3. Trainee operation of equipment shall be immediately suspended during unanticipated or abnormal events, accident conditions, or whenever the OJT Instructor determines that suspension is necessary to ensure safe and reliable facility operation.

4. During abnormal or accident conditions, the trainee may provide assistance at the discretion and direction of the qualified operator.

OJT INSTRUCTIONS TO THE TRAINEE

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Prepare for OJT by participating in prerequisite training and by reviewing the task's JPM or equivalent. Study reference(s) and become familiar with all requirements for passing the JPM. Ask questions while the instructor is training you to perform the task. Make sure you understand. Do not practice or perform any task or operate any equipment unless directed to do so by your instructor.

1. The purpose of the OJT session is to provide you with task-specific knowledge and skills in your job/work area. The knowledge and skills presented during on-the-job training are directly related to those you will perform on the job.

2. Before starting OJT, the OJT Instructor will state and discuss the learning objectives and answer any questions you may have. The OJT instructor will discuss the JPM with you so that you know the acceptable standards of knowledge and performance.

3. Before starting the training, the instructor will review the initial conditions for the procedure/JPM. The instructor will explain how to perform the task.

4. The instructor will demonstrate correct performance of the task. The instructor will answer questions and continue to explain and/or demonstrate performance until you understand what to do, when and why to do it, and how to do it.

5. You will be allowed time to practice the task until you can safely perform at the desired level of proficiency.

6. When you believe that you can perform the task safely and proficiently, you may request a performance evaluation. (Facility policy should specify whether the same OJT instructor can conduct the performance evaluation or if a separate evaluator or evaluation in necessary.)

EVALUATOR INSTRUCTIONS

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After the trainee has practiced performing the task, a performance evaluation is conducted. A successful practice does not count as an OJT evaluation. The OJT evaluation is a separate activity.

1. Ensure the trainee has completed all prerequisite training.

2. Ensure that the materials required to perform the procedure/JPM (or equivalent) are on hand and available for use.

3. Before administering the performance evaluation, discuss the "Performance Evaluation Instructions" with the trainee. Provide a copy of the evaluation instructions as a reference. Review the initial conditions for the procedure/JPM with the trainee.

4. Review the criteria for passing the performance evaluation. The evaluator and the trainee must clearly understand what is expected.

5. The standard of acceptable performance may be written in the JPM, implied in the action statement, or stated in the procedure. The trainee is expected to perform the steps of the task in sequence unless the JPM indicates differently. Document trainee performance deficiencies on the JPM.

6. If a knowledge question is linked directly to a procedural step, ask the question before moving on to the next step. If it is not linked, ask the listed questions prior to or at the completion of the procedure/skills portion of the JPM. Compare the trainee's answer with the expected answer from the JPM, mark each question as "Satisfactory" or "Unsatisfactory" and briefly record the trainee's answer if the response was unsatisfactory.

7. Terminate the performance evaluation if the trainee's actions may result in danger to personnel or damage to equipment or the environment. Do not allow the trainee to commit an unsafe act. Intervene immediately to prevent or stop unsafe performance. The evaluator is fully responsible for the trainee and is required to take control of systems/equipment during an emergency.

8. Evaluate only one trainee at a time. Do not "coach" the trainee during the performance evaluation. Coaching is providing help, prompts, or suggestions that would not be available during normal task performance.

9. The OJT performance evaluation is conducted on a pass/fail basis. If the trainee does not perform according to the JPM requirements, he/she fails. The trainee is expected to satisfactorily answer 80% of the knowledge questions.

10. Review the performance evaluation (covering strengths and weaknesses) with the trainee.

11. Document JPM results.

12. Provide feedback to appropriate management regarding any difficulties encountered using the procedure/JPM and generic instructions for the performance evaluation.

PERFORMANCE EVALUATION

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INSTRUCTIONS TO THE TRAINEE

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During the OJT performance evaluation, you will not be allowed to ask questions, and the OJT instructor/evaluator is not allowed to give hints or help. The OJT evaluation is scored on a pass-fail basis. To pass, you must perform the task according to the procedure/JPM (or equivalent). In addition, you must pass the knowledge portion by satisfactorily answering the questions in the JPM with 80% accuracy.

1. The purpose of this JPM is to evaluate your knowledge and operating ability. The knowledge and skills evaluated by this JPM are directly related to those required on the job.

2. Before starting the JPM, the evaluator will state the objective, provide you with required information, and answer any questions.

3. At any point, the evaluator may stop the evaluation and ask questions regarding the steps, sequence, acceptance criteria, or the effects of actions.

4. If any critical steps (a procedural/JPM step or action that, if performed improperly during the actual performance of a task, could cause damage to equipment, the environment, or injury to personnel) or any two non-critical steps are not performed properly, or you perform a step out of the proper sequence when required, you will fail the JPM. If you fail to achieve a minimum score of 80% of the knowledge questions asked, you will also fail the JPM.

5. If you violate a Technical Safety Requirement or compromise facility safety or personnel safety, the evolution will be terminated. If the evaluation is terminated, you will be given remedial training and must retake the evaluation.

6. When instructed to by the evaluator, you will perform the task according to the procedure/JPM.



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