Subject: ESPC Data Outage (Terra MODIS data ) (UPDATE) #2 This is a multi-part message in MIME format. --------------020805070601010306030602 Content-Type: text/plain; charset=ISO-8859-1; format=flowed Content-Transfer-Encoding: 7bit *UPDATE: 12/23/2008, 1736 UTC, 12:36 PM, EST * We are now seeing the first RBD file arriving on our gateway server from EDOS. Processing of Terra MODIS should resume in just a few minutes. We took a 12/23, 16:23 Z Terra pass at Valley Forge PA, and it looked good. Regards, */Richard A. Anstett/*// Mark IVB Systems Engineer, Meteorologist Lockheed Martin IS&GS 610 354 4141 * UPDATE: 12/23/2008, 1451 UTC, 09:51 AM, EST * The Flight Operations Team turned on the Science Formatter Equipment (SFE)-A successfully a few minutes ago. We will be monitoring the spacecraft until tomorrow to ensure that temperatures reach operating levels. * We plan to enable the science data flow tomorrow, 12/23/08 at approximately 1600Z. We request the DB users who receive data shortly after 16:00Z to let us know the data quality. * Details of the Outage: * ESPC is not receiving the Terra Scan data. An investigation was conducted and it was determined that the Terra Spacecraft experienced a failure of its Science Formatter Equipment on 12/20/08 at approximately 5:00(UTC). As a result, no data from Terra is currently available. There is no current estimate on when the problem will be fixed, but the NASA recovery team is investigating the issue. *Data Affected by the Outage: *Terra MODIS *Date and Time of the Outage: *12/21/2008, 0330 UTC, 10:00 p.m EST *Length of the Outage: *Until Further *Contact Point for Questions: *ESPC Operations OCL (Operations Crew Leader), 301-817-3880 --------------020805070601010306030602 Content-Type: text/html; charset=ISO-8859-1 Content-Transfer-Encoding: 7bit UPDATE:  12/23/2008, 1736 UTC, 12:36 PM, EST

We are now seeing the first RBD file arriving on our
gateway server from
EDOS.  Processing of Terra MODIS should resume in just a few minutes.

We took a 12/23, 16:23 Z Terra pass at Valley Forge PA, and it looked good.

Regards,

Richard A. Anstett

Mark IVB Systems Engineer, Meteorologist

Lockheed Martin IS&GS

610 354 4141

UPDATE:  12/23/2008, 1451 UTC, 09:51 AM, EST

The Flight Operations Team turned on the Science Formatter
Equipment
(SFE)-A successfully a few minutes ago.  We will be monitoring the
spacecraft until tomorrow to ensure that temperatures reach operating
levels.  *

We plan to enable the science data flow tomorrow, 12/23/08 at
approximately  1600Z.
We request the DB users who receive data shortly after 16:00Z to let us
know the data quality.

Details of the Outage:

ESPC is not receiving the Terra Scan data. An
investigation was
conducted and it was determined that the Terra Spacecraft
experienced a failure of its Science Formatter Equipment on 12/20/08
at approximately 5:00(UTC). As a result, no data from Terra
is currently available. There is no current estimate on when
the problem will be fixed, but the NASA recovery team
is investigating the issue.
Data Affected by the Outage:

Terra MODIS

Date and Time of the Outage:

12/21/2008, 0330 UTC,  10:00 p.m EST

Length of the Outage:

Until Further

Contact Point for Questions:

ESPC Operations  OCL (Operations Crew Leader),  301-817-3880

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