Title 15: Commerce and Foreign Trade
PART 750—APPLICATION PROCESSING, ISSUANCE, AND DENIAL
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§ 750.5 Status of pending applications and other requests.
(a) Information available. You may contact BIS for status of your pending Classification Request, Advisory Opinion, or license application. For Advisory Opinion requests, telephone (202) 482–4905 or send a fax to (202) 219–9179. For license applications and Classification Requests, telephone BIS's System for Tracking Export License Applications (“STELA”) at (202) 482–2752. STELA is an automated voice response system, that upon request via any standard touch-tone telephone, will provide you with up to the minute status on any application pending at BIS. Press “0” on your keypad for online instructions or “9” for the letter “Z”. Requests for status may be made only by the applicant or the applicant's agent.
(b) STELA's hours. STELA is operational Monday through Friday from 7:15am to 11:15pm and on Saturday from 8:00am to 4:00pm, Eastern Time. If you have any difficulty accessing STELA, contact during normal business hours, one of BIS's offices listed in §748.2(a) of the EAR.
(c) Procedures to access information on STELA. Once you dial STELA you will be instructed to enter your Application Control Number using your push button telephone keys. After you enter the Application Control Number, STELA will provide you with the current status of your license application or Classification request.
[61 FR 12829, Mar. 25, 1996, as amended at 62 FR 25463, May 9, 1997]
