[Code of Federal Regulations] [Title 15, Volume 2] [Revised as of January 1, 2001] From the U.S. Government Printing Office via GPO Access [CITE: 15CFR750.5] [Page 392] TITLE 15--COMMERCE AND FOREIGN TRADE CHAPTER VII--BUREAU OF EXPORT ADMINISTRATION, DEPARTMENT OF COMMERCE PART 750--APPLICATION PROCESSING, ISSUANCE OR AND DENIAL--Table of Contents Sec. 750.5 Status of pending applications and other requests. (a) Information available. You may contact BXA for status of your pending Classification Request, Advisory Opinion, or license application. For Advisory Opinion requests, telephone (202) 482-4905 or send a fax to (202) 219-9179. For license applications and Classification Requests, telephone BXA's System for Tracking Export License Applications (``STELA'') at (202) 482-2752. STELA is an automated voice response system, that upon request via any standard touch-tone telephone, will provide you with up to the minute status on any application pending at BXA. Press ``0'' on your keypad for online instructions or ``9'' for the letter ``Z''. Requests for status may be made only by the applicant or the applicant's agent. (b) STELA's hours. STELA is operational Monday through Friday from 7:15am to 11:15pm and on Saturday from 8:00am to 4:00pm, Eastern Time. If you have any difficulty accessing STELA, contact during normal business hours, one of BXA's offices listed in Sec. 748.2(a) of the EAR. (c) Procedures to access information on STELA. Once you dial STELA you will be instructed to enter your Application Control Number using your push button telephone keys. After you enter the Application Control Number, STELA will provide you with the current status of your license application or Classification request. [61 FR 12829, Mar. 25, 1996, as amended at 62 FR 25463, May 9, 1997]