Web Appendix B(1)
Question-by-Question Responses to the Web Page Accessibility Checklist:
Statistics by Type of Web Page
Note: Because some web pages were not categorized, the total number of web pages in these charts
is 3,010 instead of 3,028.
Question 1: For all images, is alternative text provided? |
Type of Web Page |
Yes |
No |
Not
Applicable |
Description of activities |
724 / 1189
(60.9%) |
352 / 1189
(29.6%) |
113 / 1189
(9.5%) |
Employment postings |
48 / 78
(61.5%) |
21 / 78
(26.9%) |
9 / 78
(11.5%) |
Inherently graphical content (e.g., map or
photograph) |
54 / 77
(70.1%) |
21 / 77
(27.3%) |
2 / 77 (2.6%) |
Instructions for receipt of services or benefits |
147 / 221
(66.5%) |
51 / 221
(23.1%) |
23 / 221
(10.4%) |
Online form for services or benefits |
41 / 91
(45.1%) |
38 / 91
(41.8%) |
12 / 91
(13.2%) |
Other online form |
60 / 91
(65.9%) |
17 / 91
(18.7%) |
14 / 91
(15.4%) |
Other |
759 / 1263
(60.1%) |
379 / 1263
(30%) |
125 / 1263
(9.9%) |
Question 2: For all applets, are alternative text and content provided? |
Type of Web Page |
Yes |
No |
Not
Applicable |
Description of activities |
176 / 1189
(14.8%) |
102 / 1189
(8.6%) |
911 / 1189
(76.6%) |
Employment postings |
14 / 78
(17.9%) |
5 / 78 (6.4%) |
59 / 78 (75.6%) |
Inherently graphical content (e.g., map or
photograph) |
14 / 77
(18.2%) |
8 / 77
(10.4%) |
55 / 77 (71.4%) |
Instructions for receipt of services or benefits |
49 / 221
(22.2%) |
6 / 221
(2.7%) |
166 / 221
(75.1%) |
Online form for services or benefits |
15 / 91
(16.5%) |
24 / 91
(26.4%) |
52 / 91 (57.1%) |
Other online form |
13 / 91
(14.3%) |
2 / 91 (2.2%) |
76 / 91 (83.5%) |
Other |
79 / 1263
(6.3%) |
80 / 1263
(6.3%) |
1104 / 1263
(87.4%) |
Question 3: For all image map links, is alternative text provided? |
Type of Web Page |
Yes |
No |
Not
Applicable |
Description of activities |
416 / 1189
(35%) |
98 / 1189
(8.2%) |
675 / 1189
(56.8%) |
Employment postings |
32 / 78 (41%) |
6 / 78 (7.7%) |
40 / 78
(51.3%) |
Inherently graphical content (e.g., map or
photograph) |
43 / 77
(55.8%) |
11 / 77
(14.3%) |
23 / 77
(29.9%) |
Instructions for receipt of services or benefits |
101 / 221
(45.7%) |
9 / 221 (4.1%) |
111 / 221
(50.2%) |
Online form for services or benefits |
29 / 91
(31.9%) |
27 / 91
(29.7%) |
35 / 91
(38.5%) |
Other online form |
26 / 91
(28.6%) |
8 / 91 (8.8%) |
57 / 91
(62.6%) |
Other |
319 / 1263
(25.3%) |
161 / 1263
(12.7%) |
783 / 1263
(62%) |
Question 4: If server-side image maps were used, are text links provided for each hotspot in the
image map? |
Type of Web Page |
Yes |
No |
Not Applicable |
Description of activities |
202 / 1189
(17%) |
78 / 1189
(6.6%) |
909 / 1189
(76.5%) |
Employment postings |
22 / 78
(28.2%) |
2 / 78 (2.6%) |
54 / 78 (69.2%) |
Inherently graphical content (e.g., map or
photograph) |
15 / 77
(19.5%) |
12 / 77
(15.6%) |
50 / 77 (64.9%) |
Instructions for receipt of services or benefits |
32 / 221
(14.5%) |
33 / 221
(14.9%) |
156 / 221
(70.6%) |
Online form for services or benefits |
5 / 91 (5.5%) |
3 / 91 (3.3%) |
83 / 91 (91.2%) |
Other online form |
8 / 91 (8.8%) |
5 / 91 (5.5%) |
78 / 91 (85.7%) |
Other |
164 / 1263
(13%) |
69 / 1263
(5.5%) |
1030 / 1263
(81.6%) |
Question 5: For all graphical buttons, is alternative text provided? |
Type of Web Page |
Yes |
No |
Not
Applicable |
Description of activities |
771 / 1189
(64.8%) |
120 / 1189
(10.1%) |
298 / 1189
(25.1%) |
Employment postings |
43 / 78
(55.1%) |
7 / 78 (9%) |
28 / 78
(35.9%) |
Inherently graphical content (e.g., map or
photograph) |
48 / 77
(62.3%) |
7 / 77 (9.1%) |
22 / 77
(28.6%) |
Instructions for receipt of services or benefits |
123 / 221
(55.7%) |
31 / 221 (14%) |
67 / 221
(30.3%) |
Online form for services or benefits |
41 / 91
(45.1%) |
28 / 91
(30.8%) |
22 / 91
(24.2%) |
Other online form |
57 / 91
(62.6%) |
11 / 91
(12.1%) |
23 / 91
(25.3%) |
Other |
727 / 1263
(57.6%) |
147 / 1263
(11.6%) |
389 / 1263
(30.8%) |
Question 6: Is there an absence of ASCII art, and, instead, are images and alternative text used? |
Type of Web Page |
Yes |
No |
Not
Applicable |
Description of activities |
708 / 1189
(59.5%) |
100 / 1189
(8.4%) |
381 / 1189
(32%) |
Employment postings |
49 / 78
(62.8%) |
1 / 78 (1.3%) |
28 / 78
(35.9%) |
Inherently graphical content (e.g., map or
photograph) |
45 / 77
(58.4%) |
4 / 77 (5.2%) |
28 / 77
(36.4%) |
Instructions for receipt of services or benefits |
135 / 221
(61.1%) |
12 / 221
(5.4%) |
74 / 221
(33.5%) |
Online form for services or benefits |
56 / 91
(61.5%) |
3 / 91 (3.3%) |
32 / 91
(35.2%) |
Other online form |
58 / 91
(63.7%) |
1 / 91 (1.1%) |
32 / 91
(35.2%) |
Other |
764 / 1263
(60.5%) |
34 / 1263
(2.7%) |
465 / 1263
(36.8%) |
Question 7: If OBJECT was used to incorporate an image, applet, or script into a page, is the
information also conveyed in an alternative means in cases where the OBJECT cannot be
perceived, such as with "title" or within the body of the OBJECT element? |
Type of Web Page |
Yes |
No |
Not Applicable |
Description of activities |
133 / 1189
(11.2%) |
91 / 1189
(7.7%) |
965 / 1189
(81.2%) |
Employment postings |
10 / 78
(12.8%) |
4 / 78 (5.1%) |
64 / 78 (82.1%) |
Inherently graphical content (e.g., map or
photograph) |
13 / 77
(16.9%) |
3 / 77 (3.9%) |
61 / 77 (79.2%) |
Instructions for receipt of services or benefits |
15 / 221
(6.8%) |
8 / 221
(3.6%) |
198 / 221
(89.6%) |
Online form for services or benefits |
3 / 91 (3.3%) |
8 / 91 (8.8%) |
80 / 91 (87.9%) |
Other online form |
10 / 91 (11%) |
1 / 91 (1.1%) |
80 / 91 (87.9%) |
Other |
138 / 1263
(10.9%) |
54 / 1263
(4.3%) |
1071 / 1263
(84.8%) |
Question 8: Are long descriptions provided of all graphics that convey important information?
To do so: use "longdesc." |
Type of Web Page |
Yes |
No |
Not
Applicable |
Description of activities |
185 / 1189
(15.6%) |
315 / 1189
(26.5%) |
689 / 1189
(57.9%) |
Employment postings |
14 / 78
(17.9%) |
18 / 78
(23.1%) |
46 / 78 (59%) |
Inherently graphical content (e.g., map or
photograph) |
11 / 77
(14.3%) |
37 / 77
(48.1%) |
29 / 77
(37.7%) |
Instructions for receipt of services or benefits |
35 / 221
(15.8%) |
48 / 221
(21.7%) |
138 / 221
(62.4%) |
Online form for services or benefits |
9 / 91 (9.9%) |
39 / 91
(42.9%) |
43 / 91
(47.3%) |
Other online form |
12 / 91
(13.2%) |
11 / 91
(12.1%) |
68 / 91
(74.7%) |
Other |
146 / 1263
(11.6%) |
305 / 1263
(24.1%) |
812 / 1263
(64.3%) |
Question 9: For stand-alone audio files, are textual transcripts of all words spoken or sung as
well as all significant sounds provided? |
Type of Web Page |
Yes |
No |
Not Applicable |
Description of activities |
37 / 1189
(3.1%) |
37 / 1189
(3.1%) |
1115 / 1189
(93.8%) |
Employment postings |
0 / 78 (0%) |
1 / 78 (1.3%) |
77 / 78 (98.7%) |
Inherently graphical content (e.g., map or
photograph) |
3 / 77 (3.9%) |
1 / 77 (1.3%) |
73 / 77 (94.8%) |
Instructions for receipt of services or benefits |
16 / 221
(7.2%) |
1 / 221
(0.5%) |
204 / 221
(92.3%) |
Online form for services or benefits |
3 / 91 (3.3%) |
0 / 91 (0%) |
88 / 91 (96.7%) |
Other online form |
2 / 91 (2.2%) |
0 / 91 (0%) |
89 / 91 (97.8%) |
Other |
49 / 1263
(3.9%) |
38 / 1263
(3%) |
1176 / 1263
(93.1%) |
Question 10: For audio associated with video, are captions -- textual transcripts of dialog and
sounds-- synchronized with the video? |
Type of Web Page |
Yes |
No |
Not Applicable |
Description of activities |
38 / 1189
(3.2%) |
17 / 1189
(1.4%) |
1134 / 1189
(95.4%) |
Employment postings |
0 / 78 (0%) |
0 / 78 (0%) |
78 / 78 (100%) |
Inherently graphical content (e.g., map or
photograph) |
3 / 77 (3.9%) |
1 / 77 (1.3%) |
73 / 77 (94.8%) |
Instructions for receipt of services or benefits |
1 / 221
(0.5%) |
15 / 221
(6.8%) |
205 / 221
(92.8%) |
Online form for services or benefits |
0 / 91 (0%) |
3 / 91 (3.3%) |
88 / 91 (96.7%) |
Other online form |
1 / 91 (1.1%) |
1 / 91 (1.1%) |
89 / 91 (97.8%) |
Other |
45 / 1263
(3.6%) |
39 / 1263
(3.1%) |
1179 / 1263
(93.3%) |
Question 11: Where sounds are played automatically, are visual notification and transcripts
provided? |
Type of Web Page |
Yes |
No |
Not Applicable |
Description of activities |
19 / 1189
(1.6%) |
38 / 1189
(3.2%) |
1132 / 1189
(95.2%) |
Employment postings |
0 / 78 (0%) |
3 / 78 (3.8%) |
75 / 78 (96.2%) |
Inherently graphical content (e.g., map or
photograph) |
1 / 77 (1.3%) |
3 / 77 (3.9%) |
73 / 77 (94.8%) |
Instructions for receipt of services or benefits |
0 / 221 (0%) |
1 / 221
(0.5%) |
220 / 221
(99.5%) |
Online form for services or benefits |
0 / 91 (0%) |
1 / 91 (1.1%) |
90 / 91 (98.9%) |
Other online form |
1 / 91 (1.1%) |
0 / 91 (0%) |
90 / 91 (98.9%) |
Other |
39 / 1263
(3.1%) |
25 / 1263
(2%) |
1199 / 1263
(94.9%) |
Question 12: For short animations such as animated "gifs" images, are alternative text and a
long description provided, if needed? |
Type of Web Page |
Yes |
No |
Not Applicable |
Description of activities |
118 / 1189
(9.9%) |
79 / 1189
(6.6%) |
992 / 1189
(83.4%) |
Employment postings |
5 / 78 (6.4%) |
6 / 78 (7.7%) |
67 / 78 (85.9%) |
Inherently graphical content (e.g., map or
photograph) |
14 / 77
(18.2%) |
6 / 77 (7.8%) |
57 / 77 (74%) |
Instructions for receipt of services or benefits |
26 / 221
(11.8%) |
7 / 221
(3.2%) |
188 / 221
(85.1%) |
Online form for services or benefits |
17 / 91
(18.7%) |
2 / 91 (2.2%) |
72 / 91 (79.1%) |
Other online form |
4 / 91 (4.4%) |
1 / 91 (1.1%) |
86 / 91 (94.5%) |
Other |
135 / 1263
(10.7%) |
53 / 1263
(4.2%) |
1075 / 1263
(85.1%) |
Question 13: For movies, are auditory descriptions provided and synchronized with the original
audio? |
Type of Web Page |
Yes |
No |
Not Applicable |
Description of activities |
18 / 1189
(1.5%) |
27 / 1189
(2.3%) |
1144 / 1189
(96.2%) |
Employment postings |
0 / 78 (0%) |
5 / 78 (6.4%) |
73 / 78 (93.6%) |
Inherently graphical content (e.g., map or
photograph) |
2 / 77 (2.6%) |
2 / 77 (2.6%) |
73 / 77 (94.8%) |
Instructions for receipt of services or benefits |
15 / 221
(6.8%) |
2 / 221
(0.9%) |
204 / 221
(92.3%) |
Online form for services or benefits |
3 / 91 (3.3%) |
3 / 91 (3.3%) |
85 / 91 (93.4%) |
Other online form |
0 / 91 (0%) |
0 / 91 (0%) |
91 / 91 (100%) |
Other |
66 / 1263
(5.2%) |
61 / 1263
(4.8%) |
1136 / 1263
(89.9%) |
Question 14: If color is used to convey information, is the information also clear from the
markup and/or text? |
Type of Web Page |
Yes |
No |
Not
Applicable |
Description of activities |
611 / 1189
(51.4%) |
79 / 1189
(6.6%) |
499 / 1189
(42%) |
Employment postings |
46 / 78 (59%) |
6 / 78 (7.7%) |
26 / 78
(33.3%) |
Inherently graphical content (e.g., map or
photograph) |
44 / 77
(57.1%) |
3 / 77 (3.9%) |
30 / 77 (39%) |
Instructions for receipt of services or benefits |
130 / 221
(58.8%) |
4 / 221
(1.8%) |
87 / 221
(39.4%) |
Online form for services or benefits |
42 / 91
(46.2%) |
20 / 91
(22%) |
29 / 91
(31.9%) |
Other online form |
55 / 91
(60.4%) |
3 / 91 (3.3%) |
33 / 91
(36.3%) |
Other |
637 / 1263
(50.4%) |
37 / 1263
(2.9%) |
589 / 1263
(46.6%) |
Question 15: Are foreground and background color combinations used that provide sufficient
contrast when viewed by someone with color blindness or when viewed on a black and white
screen? |
Type of Web Page |
Yes |
No |
Not
Applicable |
Description of activities |
1051 / 1189
(88.4%) |
77 / 1189
(6.5%) |
61 / 1189
(5.1%) |
Employment postings |
71 / 78 (91%) |
7 / 78 (9%) |
0 / 78 (0%) |
Inherently graphical content (e.g., map or
photograph) |
72 / 77 (93.5%) |
1 / 77 (1.3%) |
4 / 77 (5.2%) |
Instructions for receipt of services or benefits |
215 / 221
(97.3%) |
6 / 221
(2.7%) |
0 / 221 (0%) |
Online form for services or benefits |
65 / 91 (71.4%) |
22 / 91
(24.2%) |
4 / 91 (4.4%) |
Other online form |
85 / 91 (93.4%) |
3 / 91 (3.3%) |
3 / 91 (3.3%) |
Other |
1165 / 1263
(92.2%) |
43 / 1263
(3.4%) |
55 / 1263
(4.4%) |
Question 16: For auto-refreshing or timed response pages, is a second copy of the page
provided where refresh only happens after a link has been selected (until user agents provide
this ability themselves)? |
Type of Web Page |
Yes |
No |
Not Applicable |
Description of activities |
89 / 1189
(7.5%) |
55 / 1189
(4.6%) |
1045 / 1189
(87.9%) |
Employment postings |
7 / 78 (9%) |
3 / 78 (3.8%) |
68 / 78 (87.2%) |
Inherently graphical content (e.g., map or
photograph) |
8 / 77
(10.4%) |
2 / 77 (2.6%) |
67 / 77 (87%) |
Instructions for receipt of services or benefits |
38 / 221
(17.2%) |
5 / 221
(2.3%) |
178 / 221
(80.5%) |
Online form for services or benefits |
12 / 91
(13.2%) |
3 / 91 (3.3%) |
76 / 91 (83.5%) |
Other online form |
8 / 91 (8.8%) |
2 / 91 (2.2%) |
81 / 91 (89%) |
Other |
95 / 1263
(7.5%) |
37 / 1263
(2.9%) |
1131 / 1263
(89.5%) |
Question 17: Is the Web page free from any blinking or updating of the screen that causes
flicker? |
Type of Web Page |
Yes |
No |
Not
Applicable |
Description of activities |
1033 / 1189
(86.9%) |
78 / 1189
(6.6%) |
78 / 1189
(6.6%) |
Employment postings |
73 / 78 (93.6%) |
3 / 78 (3.8%) |
2 / 78 (2.6%) |
Inherently graphical content (e.g., map or
photograph) |
70 / 77 (90.9%) |
4 / 77 (5.2%) |
3 / 77 (3.9%) |
Instructions for receipt of services or benefits |
175 / 221
(79.2%) |
6 / 221
(2.7%) |
40 / 221
(18.1%) |
Online form for services or benefits |
82 / 91 (90.1%) |
4 / 91 (4.4%) |
5 / 91 (5.5%) |
Other online form |
85 / 91 (93.4%) |
1 / 91 (1.1%) |
5 / 91 (5.5%) |
Other |
1076 / 1263
(85.2%) |
54 / 1263
(4.3%) |
133 / 1263
(10.5%) |
Question 18: Is a fallback page provided for pages that contain frames? |
Type of Web Page |
Yes |
No |
Not
Applicable |
Description of activities |
105 / 1189
(8.8%) |
152 / 1189
(12.8%) |
932 / 1189
(78.4%) |
Employment postings |
5 / 78 (6.4%) |
9 / 78 (11.5%) |
64 / 78 (82.1%) |
Inherently graphical content (e.g., map or
photograph) |
20 / 77 (26%) |
3 / 77 (3.9%) |
54 / 77 (70.1%) |
Instructions for receipt of services or benefits |
18 / 221
(8.1%) |
21 / 221
(9.5%) |
182 / 221
(82.4%) |
Online form for services or benefits |
17 / 91
(18.7%) |
19 / 91
(20.9%) |
55 / 91 (60.4%) |
Other online form |
8 / 91 (8.8%) |
4 / 91 (4.4%) |
79 / 91 (86.8%) |
Other |
156 / 1263
(12.4%) |
100 / 1263
(7.9%) |
1007 / 1263
(79.7%) |
Question 19: For scripts that present critical information or functions, is an alternative,
equivalent presentation or mechanism provided? |
Type of Web Page |
Yes |
No |
Not
Applicable |
Description of activities |
174 / 1189
(14.6%) |
106 / 1189
(8.9%) |
909 / 1189
(76.5%) |
Employment postings |
12 / 78
(15.4%) |
12 / 78
(15.4%) |
54 / 78
(69.2%) |
Inherently graphical content (e.g., map or
photograph) |
7 / 77 (9.1%) |
2 / 77 (2.6%) |
68 / 77
(88.3%) |
Instructions for receipt of services or benefits |
60 / 221
(27.1%) |
24 / 221
(10.9%) |
137 / 221
(62%) |
Online form for services or benefits |
8 / 91 (8.8%) |
7 / 91 (7.7%) |
76 / 91
(83.5%) |
Other online form |
25 / 91
(27.5%) |
12 / 91
(13.2%) |
54 / 91
(59.3%) |
Other |
179 / 1263
(14.2%) |
105 / 1263
(8.3%) |
979 / 1263
(77.5%) |
Question 20: For pages that use style sheets, are the contents of each page ordered and
structured so that they read appropriately without the style sheet? |
Type of Web Page |
Yes |
No |
Not Applicable |
Description of activities |
137 / 1189
(11.5%) |
56 / 1189
(4.7%) |
996 / 1189
(83.8%) |
Employment postings |
20 / 78
(25.6%) |
4 / 78 (5.1%) |
54 / 78 (69.2%) |
Inherently graphical content (e.g., map or
photograph) |
6 / 77 (7.8%) |
1 / 77 (1.3%) |
70 / 77 (90.9%) |
Instructions for receipt of services or benefits |
47 / 221
(21.3%) |
1 / 221
(0.5%) |
173 / 221
(78.3%) |
Online form for services or benefits |
10 / 91 (11%) |
20 / 91
(22%) |
61 / 91 (67%) |
Other online form |
17 / 91
(18.7%) |
1 / 91 (1.1%) |
73 / 91 (80.2%) |
Other |
191 / 1263
(15.1%) |
28 / 1263
(2.2%) |
1044 / 1263
(82.7%) |
Question 21: If frames are used, are titles provided so that users can keep track of frames by
name? |
Type of Web Page |
Yes |
No |
Not
Applicable |
Description of activities |
171 / 1189
(14.4%) |
113 / 1189
(9.5%) |
905 / 1189
(76.1%) |
Employment postings |
9 / 78 (11.5%) |
8 / 78
(10.3%) |
61 / 78 (78.2%) |
Inherently graphical content (e.g., map or
photograph) |
19 / 77
(24.7%) |
1 / 77 (1.3%) |
57 / 77 (74%) |
Instructions for receipt of services or benefits |
20 / 221 (9%) |
14 / 221
(6.3%) |
187 / 221
(84.6%) |
Online form for services or benefits |
13 / 91
(14.3%) |
22 / 91
(24.2%) |
56 / 91 (61.5%) |
Other online form |
7 / 91 (7.7%) |
4 / 91 (4.4%) |
80 / 91 (87.9%) |
Other |
186 / 1263
(14.7%) |
60 / 1263
(4.8%) |
1017 / 1263
(80.5%) |
Question 22: Do you provide a "text only" alternative page to the original page? |
Type of Web Page |
Yes |
No |
Not
Applicable |
Description of activities |
273 / 1189
(23%) |
674 / 1189
(56.7%) |
242 / 1189
(20.4%) |
Employment postings |
13 / 78
(16.7%) |
49 / 78
(62.8%) |
16 / 78
(20.5%) |
Inherently graphical content (e.g., map or
photograph) |
30 / 77 (39%) |
42 / 77
(54.5%) |
5 / 77 (6.5%) |
Instructions for receipt of services or benefits |
50 / 221
(22.6%) |
143 / 221
(64.7%) |
28 / 221
(12.7%) |
Online form for services or benefits |
29 / 91
(31.9%) |
50 / 91
(54.9%) |
12 / 91
(13.2%) |
Other online form |
14 / 91
(15.4%) |
61 / 91 (67%) |
16 / 91
(17.6%) |
Other |
251 / 1263
(19.9%) |
700 / 1263
(55.4%) |
312 / 1263
(24.7%) |
Question 23: If you provide a "text only" alternative page, does it contain substantially the
same information as the original page? |
Type of Web Page |
Yes |
No |
Not
Applicable |
Description of activities |
294 / 1189
(24.7%) |
32 / 1189
(2.7%) |
863 / 1189
(72.6%) |
Employment postings |
14 / 78
(17.9%) |
2 / 78 (2.6%) |
62 / 78
(79.5%) |
Inherently graphical content (e.g., map or
photograph) |
31 / 77
(40.3%) |
2 / 77 (2.6%) |
44 / 77
(57.1%) |
Instructions for receipt of services or benefits |
44 / 221
(19.9%) |
8 / 221
(3.6%) |
169 / 221
(76.5%) |
Online form for services or benefits |
29 / 91
(31.9%) |
1 / 91 (1.1%) |
61 / 91 (67%) |
Other online form |
15 / 91
(16.5%) |
0 / 91 (0%) |
76 / 91
(83.5%) |
Other |
266 / 1263
(21.1%) |
40 / 1263
(3.2%) |
957 / 1263
(75.8%) |
Question 24: If your provide a "text only" alternative page, is it updated as often as the original
page? |
Type of Web Page |
Yes |
No |
Not
Applicable |
Description of activities |
288 / 1189
(24.2%) |
36 / 1189
(3%) |
865 / 1189
(72.8%) |
Employment postings |
13 / 78
(16.7%) |
2 / 78 (2.6%) |
63 / 78
(80.8%) |
Inherently graphical content (e.g., map or
photograph) |
31 / 77
(40.3%) |
1 / 77 (1.3%) |
45 / 77
(58.4%) |
Instructions for receipt of services or benefits |
45 / 221
(20.4%) |
6 / 221
(2.7%) |
170 / 221
(76.9%) |
Online form for services or benefits |
29 / 91
(31.9%) |
1 / 91 (1.1%) |
61 / 91 (67%) |
Other online form |
16 / 91
(17.6%) |
0 / 91 (0%) |
75 / 91
(82.4%) |
Other |
255 / 1263
(20.2%) |
56 / 1263
(4.4%) |
952 / 1263
(75.4%) |
1. This document is available on the Department of Justice's section 508 Web site
(www.usdoj.gov/crt/508). People with disabilities may request copies in Braille, large print, or on
computer disk by calling 1-800-514-0301 (voice) or 1-800-514-0383 (TTY).
Back to the Table of Contents