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1 The Elementary Forms of Denial 1 Psychological status: conscious or unconscious? 3 Content: literal, interpretive or implicatory? 7 Organization: personal, cultural or official? 9 Time: historical or contemporary? 12 Agent: victim, perpetrator or observer? 14 Space and place: your own or elsewhere? 18 2 Knowing and Not-Knowing: The Psychology of Denial 21 Everyday denial 21 The psychoanalysis of denial 25 Lies and self-deception 37 Cognitive errors 42 3 Denial at Work: Mechanisms and Rhetorical Devices 51 Normalization 51 Defence mechanisms and cognitive errors 52 Accounts and rhetorical devices 58 Collusion and cover-up 64 Everyday bystanders 68 4 Accounting for Atrocities: Perpetrators and Officials 76 Perpetrators: accounts as denials 77 The discourse of official denial 101 5 Blocking out the Past: Personal Memories, Public Histories 117 Prelude: repression 118 Personal memories, personal past 120 Personal denials, public histories 124 Collective denials, public histories 132 6 Bystander States 140 Prologue: 'It can't happen to us' 140 Internal bystanders 142 External audiences 160 7 Images of Suffering 168 Appeasing the media beast 168 Representation and the starving African child 178 Enlightenment fatigue 185 8 Appeals: Outrage into Action 196 Appeal narrative 197 Issues 202 9 Digging up Graves, Opening up Wounds: Acknowledging the Past 222 Modes of acknowledgement 227 Acknowledgement and social control 240 Over-acknowledgement 244 10 Acknowledgement Now 249 The meanings of acknowledgement 251 Telling the truth 255 Intervention: pro-social behaviour and altruism 261 Creating more acknowledgement 266 11 Towards Cultures of Denial? 278 Intellectual denial 280 More or less denial? 287 The photo never lies 296