Correct Answer:
Because it is important
to make the patient as comfortable as possible, the health care
worker should ensure that the interview takes place under
conditions that encourage effective communication. These
conditions include
- Arranging for privacy and
maintaining confidentiality and assuring the patient that
all information will be kept private
- Creating an environment
relatively free of distractions and
interruptions
- Listening attentively and
respectfully to the patient (for example, sit down near the
patient and use open, relaxed body language)
- Being objective and nonjudgmental
(for example, be patient, not accusatory, and never show
frustration)
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