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1. Everybody Writes Letters! 2. Ten Easy Pieces 3. What's on Top? And What's in the Middle? 4. What's at the End? 5. Envelopes: Crucial and Too Often Overlooked 6. The Newest Medium: E-Mail 7. The Importance of the Opening 8. The First 25 Ways to Start a Letter 9. 25 More Ways to Start a Letter-- Openings 26 to 50 10. 25 More Ways to Start a Letter-- Openings 51 to 75 11. 25 More Ways to Start a Letter-- Openings 76 to 100 12. A Concluding Thought