| Alabama |
Gloria Liggins, Informatix, inbound payments
Phone: (866) 252-4453, ext. 202
Fax: (334) 270-3382
Email: gloria.liggins@dhr.alabama.gov
Kaye Prejean, Supervisor, AL Central Registry, outbound payments
Phone: (334) 242-1081
Fax: (334) 242-0606
Email: kaye.prejean@dhr.alabama.gov
Madhusudhana Pusarla
Phone: (334) 353-0027
Email: madhusudhana.pusarla@dhr.alabama.gov
Tenecha Johnson
Phone: (866) 252-4453, ext. 214
Email: Tenecha.Johnson@dhr.alabama.gov
Alabama Child Support Payment Center
P.O. Box 241301
Montgomery, AL 36124 |
receiving and sending |
No |
|
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| Alaska |
Brandi Reischman
Phone: (907) 269-6750
Fax: (907) 787-3189
Email: brandi.reischman@alaska.gov
Dept. of Revenue/Child Support Enforcement Division
550 W. 7th Avenue, Suite 310
Anchorage, AK 99501-6699 |
receiving and sending |
No |
|
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| Arizona |
Andy Wangrycht, SDU Manager
Phone: (602) 771-8395
Email: awangrycht@azdes.gov
Mark Killinger, Technical Liaison
Phone: (602) 771-9339
Email: mkillinger@azdes.gov
Tracy Douglas
EFT Marketing Manager, State Disbursement Unit
Serving: Florida, Arizona, Illinois, Louisiana, New Hampshire and New Jersey
Phone: (888) 704-0683
Email: tracy.douglas@acs-inc.com
AZ Support Payment Clearinghouse (payments only)
P.O. Box 52107
Phoenix, AZ 85072
AZ Support Payment Clearinghouse (correspondence only)
P.O. Box 40458
Phoenix, AZ 85067
|
receiving and sending |
No |
|
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| Arkansas |
Ruth Ann Jefferies, Manager, State Disbursement Unit
Phone: (501) 683-7915
Email: ruthann.jefferies@ocse.state.ar.us
Lisa Phillips, Employer Relations EFT Specialist
Phone: (501) 683-0273
Email: Employer.relations@ocse.state.ar.us
Glenda Grigsby, Outbound EFT contact
Phone: (501) 324-8534
Email: glenda.grigsby@ocse.state.ar.us
AR OCSE Clearinghouse, State Disbursement Unit
P.O. Box 8128
Little Rock, AR 72203
|
receiving and sending |
No |
Web-based payment service:
OCSE WebPay (fee to employers)
(800) 216-0224 or (501) 683-7954
Email: employer.relations@ocse.state.ar.us
(for all employers' issues)
www.childsupport.arkansas.gov
|
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| California |
Employer EFT Help Desk: (866) 325-1010
Website: www.casdu.com
Rick Barto, Interstate EFT Implementation Coordination
Phone: (916) 845-7547
Email: rick.barto@ftb.ca.gov
Sean Winker, SDU Service Provider Contact
Phone: (916) 576-8847
Email: Sean.winker@bankofamerica.com
California State Disbursement Unit
P.O. Box 989067
West Sacramento, CA 95798-9067
|
receiving and sending pending case reconciliation
Accept test file or prenote or zero dollar
transaction if employer cannot send test file. |
Yes. Employers who pay their taxes electronically are required to remit their child support payments electronically. |
Web-based online payment service (free for employers and non-custodial parents) and other electronic payments (ACH credits):
CA SDU EFT Help Desk
Phone: (866) 325-1010
Fax: (916) 576-8928
Email: casdu-electronichelpdesk@firstdata.com
Website: www.casdu.com
Credit card payments accepted from employers and non-custodial parents at no fee.
Email: CCSAS.BusinessProblems@dcss.ca.gov
(for assistance to employers with other child support issues)
|
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| Colorado |
Bilinda McKay-Johnson, FSR Program Manager
Phone: (303) 866-4555
Fax: (303) 866-4377
Email: bilinda.mckayjohnson@state.co.us
Employer Services Unit:
Phone: (800) 696-1468
Email: cse.employer.outreach@state.co.us
Family Support Registry
P.O. Box 2171
Denver, CO 80201-2171 |
receiving and sending |
No |
|
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| Connecticut |
Valerie Coulom, EFT Manager
Phone: (860) 787-3020
Email: valerie.coulom@smimail.net
John L. (Jack) Dwyer, EFT Coordinator
Phone: (860) 424-5262
Fax: (860) 951-2996
Email: jack.dwyer@ct.gov
Johanna Dolge, Public Assistance Consultant
Phone: (860) 424-5272
Email: johanna.dolge@ct.gov
CT Department of Social Services, 10th floor
25 Sigourney Street
Hartford, CT 06106-5033
Email: eftmanager@ctchildsupport.com
|
receiving and sending |
No |
Accepts credit card payments from non-custodial parents only |
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| Delaware |
Leslie Woods, Social Services Administrator
Phone: (302) 395-6523
Fax: (302) 395-6734
Email: dhss_dcse_eft@state.de.us
Valerie Peacock, EFT contact
Phone: (302) 395-6683
Fax: (302) 395-6604
Email: dhss_dcse_eft@state.de.us
Delaware Division of Child Support Enforcement
P.O. Box 15012
Wilmington, DE 19850
Delaware's Automated Assistance Line/Customer Service
Unit for custodial and non-custodial parents:
Phone:(302) 577-7171 |
receiving and sending |
No |
|
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| District of Columbia |
Richard Cooper, SDU Manager
Phone: (202) 202-724-2001
Fax: (202) 724-3710
Email: richard.cooper@dc.gov
Darnell Thomas, Employer Outreach Coordinator (SMI)
Phone: 1-866-470-1469, ext.102
Email: dceftmanager@smimail.net
Herbert Jeter, Audit & Program Management Supervisor
Phone: (202) 724-2131
Email: herb.jeter@dc.gov
District of Columbia Child Support Clearinghouse
P.O. Box 37789
Washington, DC 20013-7789 |
receiving and sending |
No |
Web-based payment service for non-custodial parents only:
https://dc.smartchildsupport.com/
No credit cards accepted
|
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| Florida |
Joe Pilat, SDU Project Director
Phone: (850) 205-8254
Email: joe.pilat@acs-inc.com
Tracy Douglas, ACS, Marketing Manager
Serving: Florida, Arizona, Illinois, Louisiana, New Hampshire and New Jersey
Phone: (850) 205-8227
Fax: (850) 580-7569
Email: tracy.douglas@acs-inc.com
Vickie Morrell, Ancillary Manager
Phone: (850) 205-8226
Fax: (850) 580-7569
Email: Vickie.morrell@acs-inc.com
Florida Department of Revenue/CSE
P. O. Box 8030
Tallahassee, FL 32314-8030
Phone: 1-800-622-5437 (toll-free)
(IV-D agency correspondence only)
|
receiving and sending |
Yes. Employers in FL with 10 or more employers or who pay $30,000 or more in state taxes annual must remit their child support payments electronically. See www.TrackEFT.com, for information on the steps to take to remit child support payments electronically to the Florida State Disbursement Unit.
For returning interstate payments:
DOR/CSE
Attention: Lyn Heath
P.O. Box 8030
Tallahassee, FL 32314-8030
|
Web-based payment services:
ExpertPay (free to employers and non-custodial parents paying to FL)
(800) 403-0879
Email: customer.service@expertpay.com
www.expertpay.com
And MyFloridaCounty ($7.50 flat fee charged to employers and non-custodial parents)
(877) 326-8689
Email: webmaster@myfloridacounty.com
www.myfloridacounty.com
Free software offered to employers for e-payments
Credit card payments accepted from non-custodial parents
Custodial or non-custodial parents calling for payment information:
FLSDU customer service (877) 769-0251
Custodial or non-custodial parents calling about enforcement:
(800) 622-5437 (IV-D agency)
Employers needing to verify payments or to
check payments posted:
FLSDU Employer Line (888) 883-0743
Employer line for questions: (866) 435-2763
Employers calling for EFT refund checks call:
FLSDU Refund Check Line (877) 388-0420
|
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| Georgia |
Jo Ann Johnson, GA EFT/EDI Coordinator
Phone: (866) 836-6434, ext. 4407
Email: gaeftmanager@smimail.net
Joy Cole-McKune, GA outgoing EFT/Employer Outreach
Phone: (866) 836-6434
Email: jccole1@dhr.state.ga.us
Georgia Family Registry
20th Floor, 2 Peachtree Street
Atlanta, GA 30303 (for correspondence)
or
Family Support Registry
P.O. Box 1800
Carrollton, GA 30112-1800 (for employers)
Family Support Registry
P.O. Box 1700
Carrollton, GA 30112-1700 (for interstate payments)
Family Support Registry
P.O. Box 1600
Carrollton, GA 30112-1600 (for direct payers) |
receiving and sending |
No |
|
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| Guam |
Yolanda A. Salalila, Supervisor
Guam State Disbursement Unit
Phone: (671) 475-3324, ext. 669
Fax: (671) 475-3203
Email: Yolanda.salalila@guamcse.net
Balaji Chandran, Saber Corporation (vendor)
c/o Office of the Attorney General
Child Support Enforcement Division
Phone: (671) 477-3282
Email: cbalaji@sabercorp.com
Guam State Disbursement Unit
Office of the Attorney General
Child Support Enforcement Division
287 West O'Brien Drive
Hagatna, GU 96910
Phone: (671) 475-3324, ext. 613
www.guamcse.net
|
receiving only |
No |
|
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| Hawaii |
Corinne Yoneda, Accountant /EFT Coordinator
Phone: (808) 692-7013
Email: Corinne.A.Yoneda@hawaii.gov
Child Support Enforcement Agency
601 Kamokila Boulevard, Suite 207
Kapolei, HI 96707
Fax: (808) 692-7134 |
receiving and sending |
No |
|
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| Idaho |
Send all inquiries to IDEFT@dhw.idaho.gov
www.childsupport.idaho.gov
Phone: (800) 356-9868 or 334-2479 in the Boise area
Fax: (208) 332-7229
Beverly Lindsay, IT Manager
Phone: (208) 334-4976
Email: LindsayB@dhw.idaho.gov
Nelio DeCastro, EFT Technical Analyst
Phone: (208) 332-7219
Email: decastrn@dhw.idaho.gov
Vicki Barnes, Program Specialist
Phone: (208) 334-5741
Email: barnesV@dhw.idaho.gov
Llana Yetsko, Automated Program Systems Specialist
Phone: (208) 334-6654
Email: YetskoL@dhw.idaho.gov
Kandace Yearsley, Program Manager
Email: yearslek@dhw.idaho.gov
Michael Larsen
Phone: (208) 334-4988
Email: larsenm@dhw.idaho.gov
Address for payments and refunds:
Idaho Child Support Receipting
P.O. Box 70008
Boise, ID 83707-0108
|
receiving and sending |
No |
Web-based payment service:
For non-custodial and custodial parents only:
Pay Child Support Online (Vendor is Access Idaho.)
(800) 356-9868 or 334-2479 in the Boise area
Email: IDEFT@dhw.idaho.gov
www.childsupport.idaho.gov
Fax: (208) 332-7229
Credit card payments only ($7 fee)
|
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| Illinois |
Christine Towles
Phone: (630) 221-2329
Email: christine.towles@illinois.gov
Kevin Warren, Operations Manager
Phone: (630) 221-2308
Email: Kevin.warren@acs-inc.com
Tracy Douglas
EFT Marketing Manager, State Disbursement Unit
Serving: Florida, Arizona, Illinois, Louisiana, New Hampshire and New Jersey
Phone: (888) 704-0683
Email: tracy.douglas@acs-inc.com
Lea Salyers
Phone: (630) 221-2324
Email: lea.salyers@acs-inc.com
Colleen McVeigh, EFT Lead
Phone: (630) 221-2341
Email: colleen.mcveigh@acs-inc.com
Phone: (888) 704-0683 (general, toll-free, outreach number)
Employers' questions: (877) 664-5738
|
receiving and sending |
Yes. Employers with 250 or more employees or fewer than 250 employees and paying on 10 or more child support orders must remit their payments electronically. |
Web-based payment service:
ExpertPay (free to employers)
(800) 403-0879
Email: customer.service@expertpay.com
www.expertpay.com
free software offered to employers for e-payments |
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| Indiana |
Mary Francis, EFT/Website Supervisor
Electronic Funds Transfer & Employer Maintenance Unit
Indiana State Child Support Bureau
The Department of Child Services
Phone: (317) 232-0327 or 1-(800)-292-0403
Fax: (317) 234-2618
Email: mary.francis@dcs.in.gov
Peggy Boggs, Financial Manager
Phone: (317) 232-3450
Email: pboggs@fssa.state.in.us
Sai Raj, Technical Support
Email: sraj@fssa.state.in.us
Thelzeda Moore, Manager, Community Outreach
Phone: (317) 232-4874
Email: tmoore@fssa.state.in.us
Indiana State Central Collection Unit
MS11, Room W-361
402 W. Washington Street
Indianapolis, IN 46204
Fax: (317) 233-2655
|
receiving and sending |
Yes. Employers in IN with 50 or more employees and more than one employee with an income-withholding order. There is a fine of $25.00 per occurrence for non-compliance. |
Web-based payment service:
IN Child Support Payment System
(free to employers)
(800) 292-0403 |
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| Iowa |
Andrea Bell, Management Analyst
EFT Payment and Outreach Coordinator
Employers Partnering In Child Support
501 Sycamore, Suite 500
P.O. Box 7201
Waterloo, Iowa 50704-7201
Phone: (319) 226-7041
Fax: (319) 226-7150
Email: abell@dhs.state.ia.us
Gloria I. Fernandez, Management Analyst
EFT Interstate Payment Coordinator
Iowa Collections Service Center
Phone: (515) 242-5297
Email: gfernan@dhs.state.ia.us
Terri Pollard, Program Planner 3
Bureau of Collections Central Office
Phone: (515) 242-6096
Email: tpollar@dhs.state.ia.us
For payments:
IA Collection Services Center
P.O. Box 9125
Des Moines, Iowa 50306
Fax: (515) 281-6632
|
receiving and sending |
No |
Web-based payment service:
iowachildsupport.gov (no fee to employers)
(877) 274-2580
Email: csrue@dhs.state.ia.us
Fax: (319) 226-7150
www.iowachildsupport.gov
Separate website for non-custodial (NCP) and custodial parents doing business with IA's Collections Services Center:
https://childsupport.dhs.state.ia.us
An NCP may initiate a payment via the website after IA has processed an application and completed a prenote.
|
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Kansas |
Gina Hoffman, Project Director
Phone: (785) 267-7574, ext. 2-7120
Email: gina.a.hoffman@jpmchase.com
Debra Damman, Deputy Director
Phone: (785) 267-7574, ext. 2-7123
Email: debra.x.damman@jpmchase.com
Rita Touma, Project Manager
Phone: (713) 216-6194
Email: rita.k.touma@jpmchase.com
Kati Musson, Exceptions Supervisor
Phone: (785) 267-7574, ext. 2-7165
Email: Katherine.x.spinelli@jpmchase.com
Jeanette Smith, Customer Service Supervisor
Phone: (785) 267-7574, ext. 2-7164
Email: jeanette.x.smith@jpmchase.com
Pamela Underwood, Payment Processing Supervisor
Phone: (785) 267-7574, ext. 2-7124
Email: pamela.g.underwood@jpmchase.com
Phillip Knox, Accounting Manager
Phone: (785) 267-7574, ext. 2-7121
Email: phillip.b.knox@jpmchase.com
Debra Snead, Inbound EFT
Phone (785) 267-7574, ext. 2-7142
Email: debra.k.snead@jpmchase.com
Nicole Arb, Outbound EFT
Phone (785) 267-7574, ext. 2-7132
Email: Nicole.l.arb@jpmchase.com
Sharon Caster, KPC Contract Administrator
Phone: (785) 267-7574, ext. 2002
Email: Sharon.caster@srs.ks.gov
Jamie Corkhill
Email: Jamie.corkhill@srs.ks.gov
Kansas Payment Center
P.O. Box 758599
Topeka, KS 66675-8599
Fax: (785) 266-1809 |
receiving and sending |
No |
|
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| Kentucky |
Loretta Dawson, Accounting Branch Manager
Phone: (502) 564-2285, ext. 4443
Email: Loretta.Dawson@ky.gov
Trisha Johnson
Phone: (502) 564-2285, ext. 4487
Email: Trisha.johnson@ky.gov
Sandra Barnett, Supervisor Central Processing
Phone: (502) 564-2285, ext. 4481
Email: Sandra.Barnett@ky.gov
Kentucky Child Support
P.O. Box 2150
Frankfort, KY 40602-2150 |
receiving and sending |
No |
|
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| Louisiana |
Charlene Worley, Program Director
Phone: (225) 219-7688
Fax: (225) 219-2411
Email: cworley@dss.state.la.us
Patti French, Specialist 2
Phone: (225) 342-4793
Email: pfrench@dss.state.la.us
Trina Richardson, Project Manager
Phone: (225) 924-5990, ext. 105
Email: trina.richardson@acs-inc.com
Landon Stanly, Systems Outreach Manager
Phone: (225) 924-5990, ext. 102
Email: landon.stanly@acs-inc.com
Tracy Douglas
EFT Marketing Manager, State Disbursement Unit
Serving: Florida, Arizona, Illinois, Louisiana, New Hampshire and New Jersey
Phone: (888) 704-0683
Email: tracy.douglas@acs-inc.com
Patricia Cason, Program Specialist 2
Phone: (225) 219-7700
Email: Pcason@dss.state.la.us
Louisiana Centralized Collections Unit
P.O. Box 260222
Baton Rouge, LA 70896 |
receiving and sending |
No |
Web-based payment service:
ExpertPay (free to employers and non-custodial parents)
(800) 403-0879
Email: Customer.service@expertpay.com
www.expertpay.com
Credit card payments accepted from non-custodial parents. Fee is a flat rate, $11.75.
|
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| Maine |
Mike Hughes
Phone: (207) 287-2916
Fax: (207) 287-6883
Email: mike.hughes@maine.gov
Maine Department of Human Services
Station 11, Whitten Road
Augusta, ME 04333
|
receiving and sending |
No |
|
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| Maryland |
Karen Davidson, Assistant Director, Maryland System Support and Operations
Phone: (410) 238-3530
Email: kdavidso@dhr.state.md.us
Elizabeth R. (Betsi) Smith, Project Director, MD SDU
Phone: (443) 957-2692
Email: Elizabeth.smith@acs-inc.com
Sheryl Parker, Technical Lead
Phone: (410) 238-3531
Email: sparker2@dhr.state.md.us
Jennifer Boon, Operations Manager, EFT Coordinator
Phone: (443) 957-2640
Email: MDSDU.EFT@acs-inc.com
Email: jennifer.boon@acs-inc.com
Janean Hudson, Data Processing Functional Analyst
Phone: (410) 238-1208
Email: JHudson@dhr.state.md.us
Tom Perry, Senior Developer
Office of Technology for Human Services
Phone: (410) 238-1346
Email: tperry@dhr.state.md.us
Erica Roundtree, EFT Clerk
Phone: (443) 957-2680
Email: Erica.roundtree@acs-inc.com
DHR, Child Support Enforcement Administration
311 W. Saratoga Street
Baltimore , MD 21201
|
receiving and sending |
No |
Web-based payment service:
ExpertPay (free to employers and non-custodial parents)
(800) 403-0879
Email: Customer.service@expertpay.com
www.expertpay.com
Credit card payments accepted from non-custodial parents. Fee is a flat rate.
|
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| Massachusetts |
Michael Grugnale, Contact Manager
Phone: (617) 328-0525
Fax: (617) 328-3249
Email: grugnale@dor.state.ma.us
Marilyn O'Brien, EFT Coordinator
Phone: (617) 471-6877
Email: marilyn.o'brien@acs-inc.com
Bill Seaver, Deputy Director, CSE Finance
Phone: (617) 626-4112
Email: seaver@dor.state.ma.us
MA Department of Revenue/Child Support Enforcement
100 Cambridge Street
Boston, MA 02114-2509
|
receiving and sending |
Yes. Employers with five or more employees who have orders; also employers with a history of irregular or untimely payments or other instances of failure to remit child support payments. |
Web-based payment service:
ExpertPay (free to employers and non-custodial parents)
(800) 403-0879
Email: Customer.service@expertpay.com
www.expertpay.com
Credit cards accepted. Fee is a percent of payment.
|
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| Michigan |
David Mork, MiSDU Director
Phone: (517) 334-6560
Email: morkd@michigan.gov
Dawne Cohoon, EFT Manager
Phone: (517) 318-4605
Email: cohoond@michigan.gov
Michigan State Disbursement Unit
P.O. Box 30037
Lansing, MI 48909
Employer Assistance Line: 1-800-817-0805 |
receiving and sending |
No |
Web-based payment service: (free to employers)
www.misdu.com
(800) 817-0805
misduoutreach@michigan.gov |
| Top of Page |
| Minnesota |
Kimberly Monita, Accounting Officer, Senior
Phone: (651) 431-3323
Fax: (651) 431-7469
Email: DHS.MNCSEFT@state.mn.us
Deb Spanier
Phone: (651) 431-3324
Fax: (651) 431-7469
Email: DHS.MNCSEFT@state.mn.us
Minnesota Child Support Payment Center
P.O. Box 64329
St. Paul, MN 55164
For employers: Child Support Partners Line
(651) 431-4344 or toll free (800) 657-3890
|
receiving and sending |
No |
Web-based payment service (free to employers):
Minnesota Child Support Online
http://www.childsupport.dhs.state.mn.us/Action/Welcome
(651) 431-4344 or toll free (800) 657-3890
DHS.MNCSEFT@state.mn.us
|
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| Mississippi |
Debra Johnson Cockrell, Division Director
Phone: (601) 359-4315
Jacqueline Brackett, Program Administrator
Phone: (601) 359-4375
Email: jbrackett@mdhs.state.ms.us
Katie Maxey
Phone: (601) 359-9880
Sherry Sullivan, Business Analyst
Phone: (601) 359-4616
Email: ssullivan@mdhs.state.ms.us
Beverly Williams, Lead Programmer Analyst
Phone: (601) 359-4615
Email: bwilliams@mdhs.state.ms.us
Joycelyn Woodall, Programmer Analyst
Phone: (601) 359-4629
Central Receipting and Disbursement Unit (CRDU)
750 N. State Street
Jackson, MS 39202
Fax: (601) 359-4565 |
receiving and sending |
No |
|
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| Missouri |
Joe LaBella
Phone: (573) 751-3396
Fax: (573) 761-1628
Email: joseph.r.labella@dss.mo.gov
Matt Luadzers, EFT Coordinator
Phone: (888) 761-3665, ext. 4010
Email: fspceft@smimail.net
Terri Hinzpeter, policy
Phone: (573) 522-3730
Email: terri.hinzpeter@dss.mo.gov
Kay Martellaro, debit cards
Phone: (573) 522-1164
Email: kmartellaro@dss.mo.gov
Michael Kivett, Supervisor I, FRS
Phone: (573) 522-1053
Email: Michael.Kivett@dss.mo.gov
Systems & Methods, Inc.
P.O. Box 109006
Jefferson City, MO 65110
Phone: (888) 761-3665
|
receiving and sending |
No |
Web-based payment service: (free for employers and NCPs)
(888) 761-3665
Email: fspceft@smimail.net
https://mo.smartchildsupport.com
|
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| Montana |
Susan Ramsey, Fiscal Services Bureau Chief
Phone: (406) 444-0924
Email: sramsey@mt.gov
Sandy Levengood, EFT/EDI Specialist
Phone: (406) 444-2775
Email: slevengood@mt.gov
Sharon Doyle
Phone: (406) 444-3877
Email: sdoyle@mt.gov
Susan Ramsey
Phone: (406) 444-0924
Email: sramsey@mt.gov
Cora Kelley
Phone: (406) 444-0432
Email: ckelley@mt.gov
Patty Cartin
Phone: (406) 444-0557
Email: pcartin@mt.gov
Child Support Enforcement Division
P.O. Box 202943
Helena, MT 59620-2943
Phone: (406) 444-2775 |
receiving and sending |
No |
Web-based payment service for employers and non-custodial parents:
MT Child Support Payments (fee per transaction of up to 25 payments)
(406) 444-2775
Email: slevengood@mt.gov
http://app.mt.gov/csp
Accept credit card payments (fee charged)
|
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| Nebraska |
John Kwiatek, Finance Administrator
Phone: (402) 471-7309
Email: john.kwiatek@hhss.ne.gov
Tom Hinds, Primary contact for employers and payroll service providers
Phone: (402) 471-1173
Email: thinds@treasurer.org
LouAnn Larson-Gaston
Phone: (402) 471-7371
Email: louann.larsongaston@hhss.ne.gov
Troy Reiners
Phone: (402) 471-1349
Email: treiners@treasurer.org
Michelle Raphael
Phone: (402) 471-4146
Email: mraphael@treasurer.org
Nebraska Child Support Payment Center
P.O. Box 83306
Lincoln, NE 68501-3306 |
receiving and sending |
Yes. Effective 8/1/08,
employers in Nebraska with 50 or more employees and who are paying on at least one order are required to remit child support payments electronically.
|
Web-based payment service:
NE Child Support Payment Center (free for employers)
(877) 631-9973
www.nebraskachildsupport.com |
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| Nevada |
Mike Worman, Management Analyst I (EFT Coordinator)
Phone: (775) 684-0684
Email: mworman@dwss.nv.gov
Sandi Bailey, Management Analyst III
Phone: (775) 684-0687
Email: sbailey@dwss.nv.gov
State of Nevada
Division Welfare and Supportive Services
State Collection and Distribution Unit (SCaDU)
1470 E. College Parkway
Carson City, NV 89706 |
receiving and sending |
No |
|
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| New Hampshire |
Michael Lovely, Office of Finance
Phone: (603) 271-4219
Fax: (603) 271-2896
Email: mlovely@dhhs.state.nh.us
Thomas Pryor, Division of Child Support Services
Phone: (603) 271-4701
Fax: (603) 271-4787
Email: tpryor@dhhs.state.nh.us
Tracy Douglas
EFT Marketing Manager, State Disbursement Unit
Serving: Florida, Arizona, Illinois, Louisiana, New Hampshire and New Jersey
Phone: (888) 704-0683
Email: tracy.douglas@acs-inc.com
Thomas Massa, EFT Coordinator
Phone: (603) 644-1183
Email: thomas.massa@acs-inc.com
Michael Mynsberge
Phone: (603) 644-1183
Email: michael.mynsberge@acs-inc.com
DHHS
129 Pleasant Street
Concord, NH 03301 |
receiving and sending |
No |
Web-based payment service:
ExpertPay (free to employers)
(800) 403-0879
Email: customer.service@expertpay.com
www.expertpay.com
free software offered to employers for e-payments |
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| New Jersey |
David Morris, Project Manager
Phone: (609) 570-4263
Email: David.morris@acs-inc.com
Tracy Douglas
EFT Marketing Manager, State Disbursement Unit
Serving: Florida, Arizona, Illinois, Louisiana, New Hampshire and New Jersey
Phone: (888) 704-0683
Email: tracy.douglas@acs-inc.com
Rachael A. McRae, EFT Coordinator
Phone: (609) 570-4256
E-mail: rachael.mcrae@acs-inc.com
Nadia Smirnova, Senior Financial Analyst
Phone: (609) 570-4266
Email: Nadia.Smirnova@acs-inc.com
|
receiving and sending |
No |
|
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| New Mexico |
Joseph Anaya, SDU Supervisor
Phone: (505) 476-3917
Email: Joseph.Anaya@state.nm.us
Adam Medina, EFT Coordinator
Phone: (505) 476-3922
Email: Adam.Medina@state.nm.us
NM State Disbursement Unit
P.O. Box 25110
Santa Fe, NM 87504-2348 |
receiving and sending |
No |
An employer may set up a recurring automatic withdrawal for child support payments on NM's web site:
https://elink.hsd.state.nm.us/elink/Default.aspx
Payments also accepted from Western Union. |
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| New York |
Barbara Ruggirello, SDU Project Director
NYS Division of Child Support Enforcement
Phone: (518) 473-0574
Email: barbara.ruggirello@otda.state.ny.us
Val Lamaestra, SDU Operations Manager
Phone: (518) 452-9814, ext. 3100
Email: val.lamaestra@acs-inc.com
Bob Madan, SDU Deputy Project Manager
Phone: (518) 452-9814
Email: Bob.madan@acs-inc.com
Cheryl Danker, SDU Electronic Payment Processing Manager
Phone: (518) 452-9814, ext. 3046
Email: Cheryl.danker@acs-inc.com
NYS Child Support Processing Center
P.O. Box 15363
Albany, NY 12212-5363
Phone: 1-888-208-4485 (Processing Center)
Fax: (518) 452-6340 |
receiving and sending |
No |
Web-based payment service:
ExpertPay (free to employers)
(800) 403-0879
Email: customer.service@expertpay.com
www.expertpay.com |
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| North Carolina |
David Steele, Manager, Centralized Collections
Phone: (919) 715-9597
Email: david.steele@smimail.net
Don Baker, Project Director, Centralized Collections
Phone: (877) 361-5437, ext. 251
Email: don.baker@smimail.net
Jennifer Creech, EFT/Debit Card Coordinator
Phone: (919) 255-3926
Email: Jennifer.creech@ncmail.net
Dee Robinson
Phone: (919) 255-3876
Email: dilthra.robinson@ncmail.net
Bobbie Wilkinson, EFT/EDI Outreach Coordinator
Phone: (877) 280-3675, ext. 237
Email: nceftmanager@smimail.net
Daisie Blue, Manager, Assistant Chief, System Support
Phone: (919) 255-3896
Email: daisie.blue@ncmail.net
Carolyn Perry, IT Manager, ACTS Team 84
Phone: (919) 255-3703
Email: carolyn.perry@ncmail.net
Karese Powell, Direct Deposit Specialist
Phone: (919) 255-3821
Email: Karese.Powell@ncmail.net
North Carolina Child Support Enforcement
P.O. Box 19807
Raleigh, NC 27619
Fax: (919) 212-4169
|
receiving and sending |
No |
Web-based payment service for employers and non-custodial parents (NCPs): NCPs pay $5 to use credit or debit card. (Vendor is SMI.)
www.ncosc.net/EPP/SunTrust.html
|
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| North Dakota |
Amy Oler, FACSES Help Desk
Phone: (701) 328-7512
Email: ajoler@nd.gov
Rona Schmidt, FACSES Support Specialist
Phone: (701) 328-7516
Email: reschmidt@nd.gov
ND Child Support Office
P.O. Box 7190
Bismarck, ND 58507-7190
Fax: (701) 328-6575 |
receiving and sending |
No |
Web-based payment service:
Employer EFT (free to employers)
Email: soeft@nd.gov
http://www.state.nd.us/humanservices/services/
childsupport/efthomepage.html
or
(800) 251-8685 #2
(701) 328-7515 (for out-of-state employers)
www.childsupportnd.com |
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| Ohio |
Joyce Ellinwood, SDU Program Administrator
Phone: (614) 682-2049
Fax: (614) 895-2094
Email: ellinj@odjfs.state.oh.us
Brian Leonard, Marketing Manager, EFT Coordinator
Phone: (614) 682-2061
Email: brian.leonard@acs-inc.com
Dawna Dailey, Administrative Assistant
Phone: (614) 682-2058
Email: dailed@odjfs.state.oh.us
Ohio CSPC
P.O. Box 182497
Columbus, OH 43218-2497
Phone: 1-888-965-2676 (CSPC Customer Support)
|
receiving and sending |
No |
Web-based payment service:
ExpertPay (free to employers)
(800) 403-0879 (outside Ohio)
(888) 965-2676 (within Ohio)
Email: customer.service@expertpay.com
www.expertpay.com
free software offered to employers for e-payments |
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| Oklahoma |
Tina Parsons, General Manager for the SDU
Phone: (405) 600-0014
Email: tina.parsons@okdhs.org
Grant Neel, Network Systems Administrator, SDU
Phone: (405) 600-0014
Email: grant.neel@okdhs.org
Jim Hutchinson, Systems Administrator, OKDHS
Phone: (405) 522-0022
Email: jim.hutchinson@okdhs.org
Elizabeth Wilson, Policy Attorney, OKDHS
Phone: (405) 522-2780
Email: elizabeth.wilson@okdhs.org
Lawrence Kelly, Systems Unit, OKDHS
Phone: (405) 522-4842
Email: lawrence.kelly@okdhs.org
OK Department of Human Services
Child Support Enforcement Division
P.O. Box 53552
Oklahoma City, OK 73152
Fax: (405) 600-0018 or (405) 522-2753
Employer Help Desk: (866) 553-2368 (toll-free) |
receiving and sending |
No |
Web-based payment service:
(for employers and non-custodial parents)
Email: okdhs-paycs.com
Vendor is Data Image Systems, an IKON Company.
Credit and debit card payments accepted from non-custodial parents at no cost. |
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| Oregon |
Violet Hendricks
Phone: (503) 373-7455, ext. 22249
Email: violet.hendricks@doj.state.or.us
Edward Spencer, System Analyst
Phone: (503) 373-7455, ext. 22258
Email: Edward.j.spencer@doj.state.or.us
Shelley Hadfield, EFT Specialist
Phone: (503) 986-2414
Email: shelley.a.hadfield@doj.state.or.us
Quynh Nguyen, EFT Specialist
Phone: (503) 986-2475
Email: Quynh.nguyen@state.or.us
Division of Child Support
Employer Services Central Unit
1495 Edgewater St, NW
Salem, OR 97304
(866) 907-2857
|
receiving and sending |
Employers in OR with five or more em-ployees and who have received one or more orders; employers with fewer than five employees but have received orders against more than one employee; employers required to pay taxes electronically; or em- ployers who have failed to withhold or pay correctly and timely, according to law, are required to remit their child support payments electronically. |
Web-based payment service:
CSPay (free to employers)
(866) 907-2857
www.dcs.state.or.us
Employer Services Central Unit:
(866) 907-2857
EFTHelp@doj.state.or.us for the help desk
www.dcs.state.or.us/employers
for the state child support office's web site
|
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| Pennsylvania |
Lisa York, DACSES
Phone: (717) 705-5340
Fax: (717) 787-9706
lisayork@pacses.com
Tammy Barrick, DACSES Financial Unit Supervisor
Phone: (717) 705-5144
Fax: (717) 787-9706
Email: tammybarrick@pacses.com
Teri Zeigler, SDU Deputy Project Manager
Phone: (717) 930-1159
Email: teri.zeigler@acs-inc.com
PA Department of Public Welfare - DACSES
1303 N. Seventh Street
Harrisburg, PA 17102
|
receiving and sending |
Yes. Employers with least 15 employees and at least two employees with income-withholding orders; or employers who have presented more than two checks returned for insufficient funds; there is a monetary sanction for failure to comply. Effective 9/6/06. |
Web-based payment service:
ExpertPay, (free to employers)
(800) 403-0879
Email: customer.service@expertpay.com
www.expertpay.com
free software offered to employers for e-payments
For information on PA's new EFT requirement,
Call PA-SCDU Customer Service: (877) 676-9580 or
Email: pa-childsupp-2.fc-sls@acs-inc.com
|
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| Puerto Rico |
Lizette Serrano-Pabon, Assistant Deputy Administrator
Case Management Area
Phone: (787) 767-1500, ext. 2772
Fax: (787) 767-1852
Email: Lserrano@asume.gobierno.pr
Administracion para el Sustento de Menores (ASUME)
Area de Manejo de Casos
P.O. Box 70376
San Juan, PR 00936-8376
Banco Popular, ACH-EDI Processing (638)
P.O. Box 362708
San Juan, PR 00936-2708 |
receiving and sending |
No |
Web-based payment service:
For non-custodial parents:
http://www.gobierno.pr/ASUME/Inicio/
|
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| Rhode Island |
Kathleen McCusker, Acting Chief Human Services and Systems Specialist
Phone: (401) 458-4427
Email: kmckusker@cse.state.ri.us
Sharon Papa Rowe, Senior Human Services Policy & Systems Specialist
Phone: (401) 458-4422
Email: spaparowe@cse.state.ri.us
RI Department of Human Services
Office of Child Support Services
77 Dorrance Street
Providence, RI 02903
Rhode Island Child Support Information: (401) 458-4400
|
receiving and sending |
No |
|
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| South Carolina |
Jim Dingeldine, Information Resource Consultant
Phone: (803) 454-7118
Fax: (803) 454-7197
Email: jdingeldine@cfssc.org
SC CFS Project
1628 Browning Business Center, Suite 100
Columbia, SC 29210
|
not receiving, not sending |
No |
|
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| South Carolina (Spartanburg County) |
Betty Donald
Phone: (864) 596-3947
Fax: (864) 596-3898
Email: bdonald@spartanburgcounty.org
Spartanburg Clerk of Court's Office
180 Magnolia Street
Spartanburg, SC 29306
or
P.O. Box 3483
Spartanburg, SC 29304-3483
|
receiving, not sending [translation services by Palmetto Bank] |
No |
|
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| South Dakota |
Michelle Wilson, Accounting Assistant
Phone: (605) 773-6837
Email: MichelleR.Wilson@state.sd.us
Bonnie Wiehoff, Accountant
Phone: (605) 773-5181
Email: Bonnie.Wiehoff@state.sd.us
Rocco Konop
Phone: (605) 773-7236
Email: rocco.konop@state.sd.us
Division of Child Support (DCS)
700 Governors Drive
Pierre, SD 57501
Fax: (605) 773-7295 |
receiving and sending |
No |
|
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| Tennessee |
Richard Paige (outgoing interstate)
Phone: (615) 313-5348
Fax: (615) 532-2713
Email: richard.paige@state.tn.us
Beverly Houseal (incoming from employers and states)
Phone: (615) 889-8711, ext. 106
Fax: (615) 889-8792
Email: TNChildSupportEFT@informatixinc.com
Department of Human Resources
400 Deaderick Street, 6th floor
Nashville, TN 37248
|
receiving and sending |
No |
Web-based payment service:
Tennessee Online Child support Payment System
(free to employers and non-custodial parents)
(800) 838-6911
http://www.tennessee.gov/
humanserv/cs/cs_main.htm
Credit card payments accepted with $3.75 convenience
|
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| Texas |
William Irby, Manager, Payment Operations Contracts,
Office of the Attorney General (A.G.)
Phone: (512) 460-6915
Email: william.irby@cs.oag.state.tx.us
Connie Klatt, EFT Operations Coordinator
Office of the A.G.
Phone: (512) 460-6479
Email: connie.klatt@cs.oag.state.tx.us
Sue Hall, EFT Operations Coordinator
Office of the A.G.
Phone: (512) 460-6299
Email: sue.hall@cs.oag.state.tx.us
Lynn M.B. McMahon, SDU Operations Manager
Phone: (210) 334-6671
Email: lynn.mb.mcmahon@acs-inc.com
Steve Oberle, SDU EFT Coordinator
Phone: (210) 334-6504
Email: steven.oberle@acs-inc.com
Melissa Angelica, EFT Outreach
Phone: (877) 474-4463 ext. 6537
Email: Melissa.Angelica@acs-inc.com
Maria S. Garza, EFT Team Lead
Phone: (210) 334-6552
Email: maria.garza@acs-inc.com
TX State Disbursement Unit, EFT Employers
Attorney General of Texas Child Support - MC 036
P.O. Box 12017
Austin, TX 78711-2017
Phone: 1-800-850-6442, option 2 or
1-800-252-8014, option 2
Fax: (210) 924-4104 (TxCSDU)
Email: txcsdu-eft.fc-acs@acs-inc.com (general) |
receiving and sending |
No |
Web-based payment service:
ExpertPay (free to employers)
(800) 403-0879
www.expertpay.com
Email: customer.service@expertpay.com
free software offered to employers for e-payments |
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| Utah |
Ginny Geary, EFT Coordinator
Phone: (801) 536-8333
Fax: (801) 536-8510
Email: orsempagency@utah.gov
Georgia Wood
Email:gwood@utah.gov
Diane McCarty
Email: dmccarty@utah.gov
Arlene Call
Email: acall@utah.gov
Recovery Services
P.O. Box 45011
St. Lake City, UT 84145-0011 |
receiving and sending |
No |
|
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| Vermont |
Carol Martin, Financial Administrator II/Supervisor State Disbursement Unit
Phone: (802) 241-1295
Email: Carol.Martin@ahs.state.vt.us
State Disbursement Unit
103 South Main Street
Waterbury, VT 05671-1901
|
receiving and sending |
No |
|
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| Virgin Islands |
Sonia J. Thompson, Computer Manager
Email: sthompson@pcsd.gov.vi or sjthompsonvi@hotmail.com
Regina Rivera-Dechabert
Email: ginad_13@hotmail.com
Nisky Center
2nd floor, Suite 500
St. Thomas, Virgin Islands 00802 |
receiving and sending |
No |
|
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| Virginia |
Cheryl Parker, EFT/EDI Manager
Phone: (804) 726-7277
Email: cheryl.parker@dss.virginia.gov
Octavia Abney, EFT Supervisor of Outgoing Payments
Phone: (804) 726-7201
Email: Octavia.abney@dss.virginia.gov
VA Child Support Enforcement
7 North 8th Street
Richmond, VA 23219-1849
Fax: (804) 726-7955
|
receiving and sending |
Effective 7/1/07:
Employers with at least 100 employees and payroll processing firms with at least 50 clients shall remit payments by electronic funds transfer.
|
Web-based payment service (free to employers)
Virginia $4Kids
(804) 726-7277 (Vendor is First Data.)
Email: Cheryl.parker@dss.virginia.gov
https://newhirereporting.com/va-newhire
(for information)
Credit card payments accepted through Western Union (Code City: VADSS).
Telephone payments accepted.
|
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| Washington |
Wendy Cole-Deardorff, EFT/Accounting Services Manager
Phone: (360) 664-5160
Fax: (360) 664-5109
Email: wcoledea@dshs.wa.gov
Steve Tivel, Support Enforcement Officer 4
Phone: (206) 341-7355
Email: stivel@dshs.wa.gov
DSHS/Division of Child Support
712 Pear Street
Olympia, WA 98504
or
P.O. Box 9162
Olympia, WA 98507-9162 |
receiving and sending |
No |
Web-based payment service:
Child Support Internet Payment Service (CSIPS) (free to employers and direct payers)
(800) 468-7422
www.childsupportpayment.dshs.wa.gov
|
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| West Virginia |
WV BCSE Employer Relations Unit
Phone: (800) 835-4683 (toll-free)
Phone: (304) 558-1134
Carol Lemon, Supervisor
Phone: (304) 341-2119 ext 3001
Email: carol.j.lemon@wv.gov
Connie White, Manager
Phone: (304) 558-1409
Email: connie.l.white@wv.gov
Hal Pendell, Chief Financial Officer
Phone: (304) 558-8907
Email: hal.m.pendell@wv.gov
Susan Linville, Administrative Service Manager II
Phone: (304) 558-8293
Email: susan.a.linville@wv.gov
Jim Williams, Technical Support
Phone: (304) 558-1866
Email: jim.e.williams@wv.gov
West Virginia Bureau for Child Support Enforcement
350 Capitol Street
Charleston, WV 25301-3703
Fax: (304) 558-1487 |
receiving and sending |
No |
Web-based payment service:
WV Support Payment Center (vendor is PayConnexion)
(800) 446-5382
https://www.wvdhhr.org/bcseapp
They accept Visa, MasterCard and electronic checks. The system is designed for non-custodial parents as the payers. Direct payers may make a one-time payment or set up recurring payments. $3.00 service fee per transaction. Employers may use it too, but each transaction has to be made separately, and the $3.00 service fee applies to each transaction. Employers who wish to send funds electronically are encouraged to send ACH credit electronic payments.
|
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| Wisconsin |
Dave Fehlauer, Marketing Manager, EFT
Incoming from employers and other states
Phone: (414) 615-2422
Fax: (414) 483-7269
Email: dave.fehlauer@acs-inc.com
John Verberkmoes, WI Bureau of Child Support
Outgoing interstate
Phone: (608) 266-2527
Fax: (608) 261-4413
Email: verbejo@dwd.state.wi.us
Wisconsin Support Collections Trust Fund
P.O. Box 07914
Milwaukee, WI 53207-0914 |
receiving and sending |
No |
free software offered to employers for e-payments |
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| Wyoming |
Valerie Spencer, Supervisor
Phone: (807) 777-6942
Email: vspenc@state.wy.us
Lynn Kraft, New Employers and Corrections
Phone: (307) 777-6979
Email: lkraft@state.wy.us
Kandi Wilson, New Employers and Corrections
Phone: (307) 777-3398
Email: kwilso2@state.wy.us
Wyoming State Disbursement Unit
Suite C
2617 E. Lincolnway
Cheyenne, WY 82003
or
P.O. Box 1027
Cheyenne, WY 82003-1027
Fax: (307) 777-5301 |
receiving and sending |
No |
|
