How to Administer the
Zero Gravity Photos
Web Site

Introduction
This manual is specifically for the web site and customer administrators.  Because many of the functions are the similar for both administrators, the procedures will be covered at the same time.  Any differences will be specifically pointed out.  Functions carried out by only one of the administrators will be covered after the other functions.
All of the administrator functions are performed through a web page.  Access to these web pages is restricted only to those whom the web site administrator has given rights.  The web pages are accessible in several places, most notably at the bottom of nearly every web page in the customer area.
The functions will be covered in this order:
1.	Create a New Customer/Project Area
2.	User Maintenance
3.	Photo Administration
4.	Remove a Customer/Project Area
5.	Remove an Image
6.	Assign Customer Area Administrators
7.	Photo Captioning for the Web Site Administrator
8.	Change the “Admin” Password
9.	Change the “Group” Passwords

Nearly every function is started on the web site or customer area administrator’s “admin” page.  Preliminary information is often entered on this web page, and then the more detailed information is entered on a second page before the web site carries out the function.  Hopefully this will make more sense as each function is explained.
At the end of the document a few general troubleshooting tips will be discussed.
Create a New Customer/Project Area
This function starts on the “admin” web page with interface shown in Figure 1.  To create a new Customer/Project Area, enter the name of the new area in the first text box.  Please keep this name to a maximum of 25 characters.  Do not include any special characters or spaces.  Please also do not start the name of the area with “zadmin,” “photos,” “Testing,” or “icons.”  These are existing (yet hidden) directories used by the web site itself.

Figure 1—The Create a Project Area interface from the “admin” web page.  If you are the web site administrator, this will look exactly the same for Create a Customer Area except “project” will be replaced by “customer.”
In the second text box you can enter a longer description of the customer/project area.  If that area isn’t enough for you, then you can also use the Customer/Project Summary, the third text box, for as much detail as needed.  The only restriction on the second and third text boxes is to not use any special characters.  These two areas may also be left blank, but you must provide a Customer/Project Area Name for the new area to be created.
When you are done entering the information, click “Enter” and the new area will be created.
User Maintenance
Once a Customer/Project Area has been created, you may now create users for that area.  One central interface is used to create and maintain users and passwords.  With this interface, you can add new users to specific areas and assign them passwords.  You can also change a user’s password or remove the user from the area.  
On the “admin” web page, highlight the name of the Customer/Project Area you wish to add the user to (or contains the user if he is already created) and then click on “Get Userlist” (see Figure 2).

Figure 2 – The User Maintenance interface found on the “admin” web page.
Once you click on the button, the web page goes and collects all the users created for that area and then displays them on a separate page like Figure 3.  Whenever you are creating a user name, it is suggested you use the first initial and last name of the user, typed in all lowercase.  For instance, if the user’s actual name is Eric Clarkson, then use “eclarkson” for his user name.  Do not use special characters or spaces in the user name or password.
If you are adding a new user, then enter the user’s name in the “New User Name:” text box.  Enter the user’s password in the both text boxes in the middle column.  This is a precaution to be sure the password is correct since each letter you type for the password appears as an asterisk (*).  When you have typed in the password, click “Enter” to add the user.

Figure 3 – Use this interface for adding new users or changing the password of a current user.
If you are creating a new password for an existing user, then highlight the user’s name in the “Existing Users:” box and then enter the new password in both text boxes in the middle column.  Then click “Enter” to change the password.  Once again, the password should be all lowercase and not have any special characters.

Figure 4 – Remove users from an area with this interface.
If you need to remove a user from an area, then use the interface shown in Figure 4.  This is found just below the interface used to add users and change passwords.  To remove a user, just highlight the user’s name in the column on the left and then click “Remove” (you do not need to know the user’s password to do the removal).  This is permanent, so if you accidentally removed the wrong user, then you need to go through the process of recreating that user.  Also, please do not attempt to remove “admin” from the list.  This is the web site administrator, and the web site will block this removal because the admin needs total access to the web site to properly administer it.
Photo Administration
This will probably be your most commonly used function.  The Photo Administration interface is where the web site or customer area administrators dole out the photos to its respective areas.  Because the web site administrator handles all the photos for whole web site, she will first see a listing of all the photos grouped by flight dates.  After clicking on the flight date she needs, the interface shown in Figure 5 is displayed.  The customer area administrator is brought directly to this interface when he clicks on the Photo Administration link.
For the web site administrator, the viewer that displays all of the photos from that flight.  For the customer area administrator, the thumbnail viewer displays all the photos in the “INPUT” area, or general pool of photos sent to him by the web site administrator.

Figure 5 – The Photo Administration interface will look similar to this. If needed, you may adjust the table dimensions to show more photos at the same time
To copy an image to an area, first select that area in the “Projects” (or “Customers”) list in the upper right of the page.  To copy all of the images in the INPUT area (or flight date), put a check mark in the “Copy All Images” box and then click either button marked “Copy Images.”  This will send the photos to the area highlighted in the upper right of the page.
If you wish to pick and choose specific images to copy while not copying the others, then put a check mark in the box immediately below and to the left of each thumbnail.  Once all the images that you want to copy on that page are checked, click either button marked “Copy Images.”  Then go to the next page and start the process over again.  
A handy trick to make this process simpler is to adjust the dimensions of the thumbnail table to display a few dozen images at once.  This may take longer to load, but makes it much easier to decide which photos to copy and which ones not to copy.  But keep in mind that picking specific images to copy must be done one page at a time.  If you check specific images to be copied and then go on to another page to pick more images without first clicking “Copy Images,” then the images on the first page will not be copied!
At the bottom of each thumbnail cell is a list of areas to which that specific image has been copied.  This is provided to make it easier to remember where the photos have already been sent, thereby helping prevent duplication of copies.
The web site administrator will see another link labeled “Photo Captioning” on the Photo Administration page.  By clicking on this link the web site administrator will be brought to the Photo Captioning interface showing the same photos.  She can therefore easily write a generic caption for the photo before sending it off to the appropriate customer area.  See the section below titled “Photo Captioning for the Web Site Administrator” for more details.
Remove a Customer/Project Area
Removing a Customer/Project Area is a simple task and is accomplished through the “admin” web page.  As shown in Figure 6, the interface is very straightforward.  Highlight the area you want to remove and then click “Remove Project” (or “Remove Customer”).  This is permanent and will remove all users, photos, captions, and other work contained within that Customer/Project Area.  If you have accidentally removed the wrong area, contact the webmaster.  He will try to restore the area from the server backup tapes.

Figure 6 – The Remove Project interface. If you are the web site administrator, this will look exactly the same for Remove Customer except “project” will be replaced by “customer.”
Remove an Image
This function is available only to the customer area administrators.  If you find it no longer necessary to keep certain photos (for instance, several photos are unusable because they are too dark or out of focus), you may “remove” these photos from a project or customer area.  The photo itself will remain on the ZeroG web site because another customer may be using it, but it will no longer show up in your area.

Figure 7 – The first Remove Images interface will look similar to this.
This function also starts on the “admin” web page.  Using the interface found in Figure 7, highlight the name of the area from which you wish to remove the photo.  If the photo is found in your “general pool” of photos sent from the web site administrator, choose “INPUT.”  After you highlight the area you want to remove photos from, click “Get List of Images.”  This will bring you to a thumbnail viewer shown in Figure 8, which will look similar to the Photo Administration page.

Figure 8 – The second Remove Images interface will look similar to this.  If needed, you may adjust the table dimensions to show more photos at the same time.
If you wish to remove all the images from the area, then put a check mark in the “Remove All Images” box and click either button marked “Remove Images.”  If you wish to pick and choose specific images to remove while keeping the others, then put a check mark in the box immediately below and to the left of each thumbnail.  Once all the images that you want to remove on that page are checked, click either button marked “Remove Images.”  Then go to the next page and start the process over again.  
A handy trick to make this process simpler is to adjust the size of the thumbnail table to display a few dozen images at once.  This may take longer to load, but makes it much easier to decide which photos to remove and which ones to keep.  But keep in mind that picking specific images to remove must be done one page at a time.  If you check specific images to be removed and then go on to another page to pick more images without first clicking “Remove Images,” then the images on the first page will not be removed!
If the “general pool” of images in the “INPUT” area has grown too large, you may want to remove photos that have already been assigned to their respective project area(s).  If you later need those removed images again, you may ask the web site administrator for new copies.  
Note: All of the functions handled by customer area administrators have been covered.  The rest of the administrator functions described herein are solely for the web site administrator.  
Assign Customer Area Administrators
Before you can create a Customer Area Administrator, you must first create users for the customer area.  To do this, follow the instruction contained within the section titled “User Maintenance.”  If you have already created users for the customer area, then you may proceed and make one or more of these users as the Customer Area Administrator(s).
This function is also first handled by an interface found on the “admin” web page (see Figure 9) and then is finished by another page.  On the “admin” page, highlight the customer area you want to give a user administrator rights to, and then click “Get Userlist.”  The web page will then go and collect all the users for that customer area and present you with the interface shown in Figure 10.

Figure 9 – The Customer Administrative Rights interface found on the “admin” web page.
Once at the second interface, the list on the left will contain all of the users in that customer area that do not already have administrative rights.  To give a user administrative rights, highlight the name or the user in the left column and click “Enter.”  This will allow the user to access the customer area “admin” pages.  The list of names on the right is the current users who have administrative rights.  The “admin” user should always be present.  Highlighting a name in this list will do nothing when you click “Enter.”

Figure 10 – The interface for adding administrative rights to a user will look similar to this.
To remove a user from the administrator rights area, you must use the interface shown in Figure 11.  This interface is found immediately below the interface displayed in Figure 10.  Highlight the name of the user in the list on the left and then click on “Remove.”  This does not remove the user from the customer area, but only from the “admin” web pages.  When the page reloads, you should see the user’s name in the list above of those users who do not have administrator rights.

Figure 11 – Use this interface to remove a user from the rights group for customer area administrators.
Photo Captioning for the Web Site Administrator
This interface allows the web site administrator to create a generic caption for a photo and is very similar to Photo Administration.  When the web site administrator first clicks on the Photo Captioning link either from the “admin” web page or a Photo Administration page, she is presented with a listing of all the photos, grouped by flight date.  After choosing the appropriate flight date, the administrator is brought to a thumbnail viewer as displayed in Figure 12.

Figure 12 – The thumbnail viewer used by the web site administrator to add generic captions to individual photos.
In the upper left corner of the browser is a link called “Photos Root Directory.”  This link will bring the administrator back to the listing of photos grouped by flight date.  At the top of the page is the current location, in terms of flight date, of where the administrator is.  Finally, below the thumbnails and just above the “page” buttons, there is a link to the Photo Administration page.  By clicking on this link, you will be brought to a viewer showing the same photos.  This makes it convenient to caption a photo and then send it to the appropriate area.  See the section above titled “Photo Administration” for more details on how to send photos to the customer areas.
By clicking on the “Caption” button, you are brought to an interface extremely similar to Figure 4 in the “How to Use and Troubleshoot the Zero Gravity Photos Web Site” manual.  A larger version of the photo is displayed with a text box directly underneath it.  By typing directly in this text box and then clicking “Enter Caption,” a generic caption is created for the photo.  
If a generic caption already exists, it will appear in this text box and the administrator may edit it directly and then click “Enter Caption” to save the changes.  If a specific caption exists in a customer area but there is not a generic caption, then this text box will be blank.  
Change the “Admin” Password
Changing the “admin” password is very simple.  The interface is located on the “admin” web page and looks like Figure 13.  Enter the new password in both text boxes. This is a precaution to be sure the password is correct since each letter you type for the password appears as an asterisk (*).  When you click “Enter,” the process to change this password will sometimes take a long time, sometimes even an hour or more.  So please be patient, because stopping this process prematurely may cause the “admin” password to be changed in some areas while remaining the same in others.

Figure 13 – The Change ‘admin’ Password interface found on the main “admin” web page.
You also need to be very careful with this function.  Because it takes so long to implement the change, be sure you type in the password exactly as you want it.  Avoid special characters and spaces, using only lowercase letters.
Change the “Group” Passwords
Group passwords are for the users who have general access to all customer and project areas, but cannot access any administration pages.  A good example of this user is a technical monitor or photography who wants to check the quality of images and other things, but does not need to change anything on the site.
The link to the interface for this function is found only under the User Maintenance interface on the “admin” web page.  The interface used for this function is identical to the one used for creating and/or maintaining user names and passwords described under the section above titled “User Maintenance.”  Please refer to this section for instructions on how to use this interface.
Just like changing the “admin” password, this function may take a long time to complete.  Please do not stop this process prematurely.
Troubleshooting Tips
Here are some general problems that you may encounter while performing the administrative functions described above.  But because of the nature of the scripts you are utilizing, many of your problems may be unique and cannot fit under these general tips.  Therefore, if the following tips don’t help, then report the problem to the web site administrator or webmaster.  Be sure to include the following:
•	The error message from the browser or, in the case of no error message, a full description of the problem you are having.
•	The date and time the problem occurred.
•	Where you were accessing the web site from when problem happened.
•	What browser you are using.

If the problem is not urgent, please contact the web site administrator or webmaster by e-mail.  They will get back to you as soon as possible. 
Problem	Possible Solution	
A user calls and says he cannot access one or more of the following areas: a project area, the photos, the customer area, or the whole web site.	The easiest thing for you to do is to go to “User Maintenance” and verify that there is a user name created assigned for that person for that project or customer area.  If not, then create one.  If there is, then go ahead and give the user a new password.  Either of these two possible solutions will also give the user access to the photos and main web site.	
While creating (or modifying) a user name and password, the web site seems to “lock up.”	Creating a user name and password for a customer or project area should not take more than a couple of minutes.  However, doing the same for a group or “admin” password will take much longer.  If you are worried the web site has “locked up,” then check to see if the Internet Explorer “E” is rotating in the upper right corner.  If it isn’t rotating, or you have waited for more than a couple of minutes, press “Ctrl+Alt+Del” and see if the “Close Program” window says Internet Explorer is not responding.  If this is case, then highlight that line and click “End Task.”  Restart the browser and then go back and perform the action again.  If it continues to “lock up” on a particular task, contact the webmaster. 
If the “Close Program” window does not say the browser has stopped responding, then click “Cancel” and continue to wait.  Periodically check the “Close Program” window to make sure the browser has not stopped responding.  If it does, then follow the procedure outlined above.  Just remember, the larger the job is, the longer it will take the server to perform it (especially in the middle of the day).  	
While copying or removing photos, the web site seems to “lock up.”	Follow the instructions for the problem above.  Keep in mind that copying just a few photos shouldn’t take more than a minute, but if the task involves several dozen photos, it may take a couple of minutes to finish.	
While creating or removing an area, the web site seems to “lock up.”	Creating a new area should not take long – no more than a couple of minutes.  Removing an area, however, may take slightly longer.  If you think an area has locked up, then follow the instructions above.