[NIFL-ESL:6820] Naughty and nice (to borrow a phrase)

From: MaryAnn Florez (maryann@cal.org)
Date: Mon Dec 31 2001 - 10:17:50 EST


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From: "MaryAnn Florez" <maryann@cal.org>
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Subject: [NIFL-ESL:6820] Naughty and nice (to borrow a phrase)
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Happy New Year to everyone on NIFL-ESL.  This brings wishes for a
joyous, safe, and prosperous 2002!

I just thougth I'd share a message from CALL guru Mark Warschauer's
Papyrus News email list.  In it, Mark lists some "naughty and nice"
behaviors that are worth keeping in mind for the new year.

All the best,
MaryAnn Florez
NIFL-ESL Moderator


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Now that Christmas is over, here's my report on people's naughty and 
nice computer-mediated communication behavior this year.

NAUGHTY!!! (shame on you)

Multiple Recipients on the "To:" Line

If you ever need to contact a lot of people by e-mail, please do not 
ever cut and paste lots of e-mail addresses on the "to:" line. 
Inevitably, somebody will reply to all, and somebody else will reply 
to all, and eventually you'll have a difficult-to-stop chain going 
on.  Fortunately, there's a very easy alternate method: just put one 
e-mail address on the "to:" line (e.g., your own), and then put all 
the other e-mail addresses on the "bcc:" line.  Everybody will still 
get your message but they won't see (or be able to reply to) all the 
other recipients.

Unsigned E-Mail

Why do some people write email messages without signing them 
(especially if they are writing for the first time)? Don't you hate 
having to go to the return address (which itself might not include 
the name) and trying to figure out who you're corresponding with?

Please Unsubscribe Me...

Every Papyrus News message includes a link at the very top to a Web 
page with information on subscribing or unsubscribing.  If somebody 
follows the instructions and has trouble unsubscribing, I don't mind 
helping them.  But when people are too lazy even to look at the 
instructions and want me to unsubscribe them instead, that gets a bit 
irritating (especially when multipled by x number of times over a 
week or month).

Vacation Mail

If you insist on using vacation mail (and I use it myself), please 
set it so that it only replies to personally-addressed messages (i.e, 
with your own email address on the "to:" line) and not to collective 
message (e.g., from Papyrus News).  It's not too fun to get several 
vacation mail messages every time I send out a message.  (If you 
don't know how to do this, check with your systems administrator, 
since vacation mail varies from system to system).  If you have 
already checked with your system administrator and you are 100% sure 
that you are unable to set your vacation mail that way, please drop 
me a short note so that at least I know that you tried (and I can 
then set a filter to automatically discard your vacation mail 
responses).

www.whyistherenohttp.com

When listing URLs in e-mail messages, please put the "http://" in 
front of the address (i.e., don't just start it with www...)   Why? 
Well, many people's e-mail systems (including my own) are set so that 
any URL with "http://" in front of it is "hot-clickable", i.e., I can 
just click on it and automatically go to the Website.  However, 
without the "http:", I have to cut and paste the address into a 
browser.  Maybe it only takes a few seconds, but when you multiple 
that by many URLs, etc.  This is particularly irking when the URL is 
in somebody's signature (which means that everybody receives the 
http-less URL) or in a public announcement for a conference or event.

Websites without Directories or Contact Information or Homepage Links

Don't you hate when you go to a university Website and there's no 
directory on the home page with personnel?  Along the same lines, 
isn't it irritating to go to a Website and not be able to easily find 
somebody's e-mail address or other contact info?   Or when you are on 
an internal page of a site and there's no easy way to get back to the 
main page?

NICE!!! (thank  you!!!!!!!)

E-mail messages with...
- Clear subject lines
- Short paragraphs, with a blank line between paragraphs
- URLs for more information (when appropriate)
- Clear response dates (if an action is requested)
- Polite thoughts
- Warm greetings
- Humor
- Appreciation

Websites with...
- Directories (where appropriate)
- Site maps (where appropriate)
- Few graphics and fast downloads
- Nothing flashing or moving

Now, let's see who will be naughty and nice next year!
Mark



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