www.hudclips.org U. S. Department of Housing and Urban Development Washington, D.C. 20410-8000 May 24, 1995 OFFICE OF THE ASSISTANT SECRETARY FOR HOUSING-FEDERAL HOUSING COMMISSIONER MORTGAGEE LETTER 95-25 TO: All Approved Mortgagees Attention: Single Family Servicing Managers Subject: 1995 Preservation and Protection/Post Endorsement Guidelines and Fee Schedules The Department is continuing to work toward bringing consistency to preservation and protection requirements and allowable costs. The implementation of the Regional preservation and protection guidelines and cost schedules was a major step in improving guidance and resulted in consistency and specificity on allowable preservation and protection costs. In view of the fact that the Department's Regional Offices have been phased out, the Attached 1995 Preservation and Protection/Post Endorsement Guidelines and Fee Schedules are being issued by HUD Headquarters. Each local office's requirements and cost limits for preservation and protection and post-endorsement activities have been incorporated into this document and are effective 45 days from the date of this Mortgagee Letter. The local offices remain grouped together in this document as they were under the former Regional structure. The issuance of this document is intended to provide updated specifications and allowable costs and an orderly transition from the Regional process. Consolidating the requirements into one issuance ensures that the 1995 requirements are as uniform as possible and that implementation occurs on the same date nationwide. This consistency and uniformity should assist mortgagees in complying with HUD requirements. Mortgagees should be aware that the names of many local HUD offices have changed and are reflected in this document. Additionally, please note that the "Request to Exceed Cost Limit(s) for Preservation and Protection" format has been changed from the one provided as Appendix 14 of HUD Handbook 4330.4, Rev-1, FHA Single Family Insurance Claims. Mortgagees are to use the format outlined in Attachment 9 of this Mortgagee Letter when submitting a request to the local HUD office for permission to exceed all allowable cost limit(s). Should you have any questions, please direct them to the appropriate local office as shown in Section III of the guidelines. Attachment ________________________________ Assistant Secretary for Housing- Federal Housing Commissioner Attachment 1995 I. PRESERVATION AND PROTECTION GUIDELINES AND COST SCHEDULES II. POST ENDORSEMENT FEES AND CHARGES III. DIRECTORY OF LOCAL HUD OFFICES MORTGAGEE LETTER 95-25 TABLE OF CONTENTS SECTION I. GENERAL REQUIREMENTS FOR PRESERVATION AND PROTECTION SERVICES Page A. Claiming Reimbursement........................................ 1 B. Responsibility for Damage..................................... 2 1. Damage by Fire, Flood, Earthquake, Tornado, Hurricane, or Boiler Explosion.................................... 2 2. Damage Due to Mortgagee Neglect.......................... 3 C. Existing Warranties........................................... 3 D. Demolition Notices............................................ 4 E. Code Violation Notices........................................ 4 F. Inspections................................................... 4 G. Securing...................................................... 4 H. Boarding of Properties........................................ 4 I. Debris Removal................................................ 4 J. Hazardous Waste Removal....................................... 5 K. Ground and Yard Maintenance................................... 5 L. Eviction Costs................................................ 5 M. Winterization................................................. 5 N. Utilities..................................................... 5 O. Securing/Winterizing Swimming Pools........................... 6 P. Photographs................................................... 6 Q. Signs For Emergency Contact................................... 6 R. Extensions of Time............................................ 6 MORTGAGEE LETTER 95-25 TABLE OF CONTENTS SECTION I. GENERAL REQUIREMENTS FOR PROTECTION AND PRESERVATION SERVICES (continued) ATTACHMENTS Attachment 1 Preservation and Protection Overall Maximum Cost Schedule Attachment 2 Inspection Service Requirements and Cost Schedule Attachment 3 Lock Change/Securing Service Requirements and Cost Schedule Attachment 4 Boarding Service Requirements and Cost Schedule Attachment 5 Debris Removal Service Requirements and Cost Schedule Attachment 6 Yard Maintenance Service Requirements and Cost Schedule Attachment 7 Winterization Service Requirements and Cost Schedule Attachment 8 Photograph Requirements and Cost Schedule Attachment 9 "Request to Exceed Cost Limit(s) For Preservation and Protection" SECTION II. POST ENDORSEMENT FEES AND CHARGES SECTION III. DIRECTORY OF LOCAL HUD OFFICES MORTGAGEE LETTER 95-25 1995 PRESERVATION AND PROTECTION GUIDELINES SECTION I. GENERAL REQUIREMENTS FOR PRESERVATION AND PROTECTION SERVICES A. CLAIMING REIMBURSEMENT Mortgagees are expected to exercise the same level of diligence and prudence in protecting and preserving vacant FHA insured properties that would be provided if they could look only to the security for recovery. Reasonable action must be taken to protect and preserve properties against potential damage or to stop progressive deterioration until conveyance to HUD, if such action does not constitute illegal trespass. If a property, where the mortgage is insured on or after January 1, 1977, is damaged because of the mortgagee's failure to take reasonable action to protect and preserve or initiate foreclosure, the mortgagee will be held accountable. For the purpose of claiming reimbursement, actions identified herein and performed in accord with the work requirements, will be considered to have been approved by HUD provided they meet all applicable cost limits. The mortgagee may take additional protection and preservation measures but will be reimbursed only if the mortgagee obtains prior written approval from the local HUD office. Mortgagees may expend up to the maximum amount listed in Attachment 1 for the protection and preservation of an insured property without prior HUD approval. The costs of boarding, inspections, photographs, securing swimming pools, and utility bills are not included in the maximum limit per property. All expenditures must be supported by receipts and only amounts which fall within allowable cost limits may be claimed for reimbursement. If it is determined that amounts paid for reimbursement are inappropriate, unnecessary, unsupported, excessive, or that bids obtained were not independent and competitive, or that services claimed have not been completely or properly performed HUD will require repayment of all such claim amounts. No claim for reimbursement shall be made for protection and preservation services performed after conveyance to the Commissioner unless prior written approval is obtained from the local HUD office. (Payment of certain utility bills is the exception. See Item N.) For the most part, the more diligent the mortgagee is in completing the foreclosure process and conveying the property in a timely manner, the smaller the amount of expenditures for protection and preservation will be. A mortgagee may utilize any individual or firm to perform protection and preservation services on FHA-insured properties, however, the mortgagee shall remain fully responsible to the Secretary of HUD for the actions of its agents and the actions of its agent shall be considered the actions of the mortgagee. Expenses which fall within the individual cost limits described in this schedule are considered to be reasonable and are approved by HUD as long as the aggregate does not 1 MORTGAGEE LETTER 95-25 exceed the maximum limit per property prescribed in Attachment 1. Any expenses which exceed the cost limits or exceed the overall maximum cost limit per property as described in this document are not considered approved by HUD unless prior written approval has been obtained from the local HUD office. All requests to exceed cost limits must be submitted to the local HUD office in the sample format provided in Attachment 9, entitled "Request to Exceed Cost Limit(s) for Preservation and Protection". Please note that this sample format supersedes the format included in HUD Handbook 4330.4 Rev. 1. All requests to exceed an individual item's cost limit or the maximum total limit per property must contain justification to support the request. Mortgagees must promptly submit written requests to the local HUD office having jurisdiction where the property is located. All local HUD offices have been instructed to promptly respond to each request. If a written response has not been received within 10 days, mortgagees must follow up with the local HUD office and continue to follow up with the local HUD office until a written response is received. In emergency situations, mortgagees may fax their requests to the local HUD office and confirm receipt of these requests verbally. The local HUD offices will respond to your emergency requests via facsimile if requested. Mortgagees shall be responsible to confirm receipt and legibility of all requests sent via facsimile. If a mortgagee elects, as a matter of convenience, to obtain services at a cost higher than the allowable limits, it may do so, providing amounts in excess of the limits are not claimed for reimbursement. The local HUD office may be asked to rule on any fee or charge not specifically mentioned in this document. The determination to allow a fee or charge will be based on what is reasonable and customary. B. RESPONSIBILITY FOR DAMAGE A vacant property must be protected and preserved while it is in the possession of the mortgagee so that it will not be damaged at the time of conveyance. A prudent mortgagee will protect and preserve a vacant property to avoid potential damage to the property and avoid potential surcharges to the claim. HUD will reimburse the mortgagee for required preservation & protection costs, within the established cost limits, when these expenditures are adequately documented and properly completed. 1. DAMAGE BY FIRE, FLOOD, EARTHQUAKE, TORNADO, HURRICANE, OR BOILER EXPLOSION (CONDOMINIUM UNITS ONLY) - All properties conveyed to HUD must be undamaged by fire, flood, earthquake, tornado, hurricane or boiler explosion (condominium units only). The mortgagee must repair the damage or obtain prior written permission from HUD to convey the property in damaged condition. Where the decision of the local HUD office is to require the mortgagee to repair the property before conveyance, HUD will not reimburse the mortgagee for the cost of these repairs. 2 MORTGAGEE LETTER 95-25 2. DAMAGE DUE TO MORTGAGEE NEGLECT - For properties insured on or after January 1, 1977, mortgagees will be held responsible if their failure to take adequate action to preserve and protect resulted in damage. A mortgagee's failure to inspect, protect, preserve, or initiate foreclosure within the required timeframe will be considered mortgagee neglect. Properties which become damaged because of mortgagee neglect also require the mortgagee to repair the damage or obtain prior permission from HUD to convey the property in damaged condition. Where the decision of the local HUD office is to require the mortgagee to repair the property before conveyance, HUD will not reimburse the mortgagee for the cost of these repairs. If permission is given to convey a property in a damaged condition due to either fire, flood, earthquake, tornado, hurricane, boiler explosion (condominium units only) or mortgagee neglect, the greater of any insurance recovery or HUD's estimate of the cost to repair the property shall be deducted from the mortgage insurance benefits. Where the claim is to be adjusted for damages, item 24, Form HUD-27011 should be marked "yes" and items 26 and 27 must be completed. In the event the mortgagee denies responsibility for the damage, Item 24 of Part A, Form HUD-27011, should be marked "no." The damage must be identified and the reason for denial of responsibility must be explained in the Mortgagee Comments section on the reverse side of Part A. When the mortgagee denies responsibility for the damage, the mortgagee also must provide the local HUD office with all documentation, including copies of all inspections, which they feel will verify that appropriate action was taken to protect and preserve the property from the time of default to conveyance. This documentation shall accompany the copy of Part A, Form HUD-27011, which must be sent to the local HUD office. All documentation must include the FHA case number, be legible, and be securely fastened to the claim form. Without adequate documentation to support the mortgagee's position, the local HUD office will deem such damage (for properties insured on or after January 1, 1977) as being due to the mortgagee's failure to take appropriate action to preserve and protect the property. C. EXISTING WARRANTIES The Department is not authorized to reimburse mortgagees for repairs to properties other than P & P related expenses. While undertaking repairs to a property, mortgagees should always be aware of existing warranties on properties that have been built within the previous ten years. 3 MORTGAGEE LETTER 95-25 D. DEMOLITION NOTICES Mortgagees must forward copies of demolition notices to the local HUD office immediately upon discovery. Within ten days of notice, the local HUD office will advise the lender to either allow the demolition of the property to proceed, or have the demolition postponed until after conveyance to allow the Department the option of salvaging properties that may be economically feasible to repair. Since demolition is seen as an extreme measure, local HUD offices should expect few such requests from lenders. E. CODE VIOLATION NOTICES Mortgagees must address all local code violation notices, as well as safety and health issues upon discovery. For guidance and authority on appropriate action to pursue, contact the local HUD office having jurisdiction over the property (see Section III). F. INSPECTIONS When a mortgage is in default and a payment is not received within 45 days of the due date, and efforts to reach the mortgagor by telephone or other means within that period have proven unsuccessful, the mortgagee shall make a visual inspection of the property to determine occupancy status in accordance with the requirements as stated in Attachment 2. G. SECURING Properties must be secured to prevent unauthorized entry and to protect against weather damage in accordance with the requirements as stated in Attachment 3. H. BOARDING OF PROPERTIES The cost of boarding properties is not to be included in the maximum allowable limit per property. Mortgagees shall not board a property unless: they have prior written approval from the local HUD office; the property is severely fire damaged and must be secured for safety reasons; or the property is located in one of the pre-approved boarding areas. Attachment 4 details boarding service requirements, cost limits, and pre-approved boarding areas. I. DEBRIS REMOVAL HUD will not reimburse amounts in excess of the amount listed in Attachment S for cleaning and debris removal without prior written approval from the local HUD office. A mortgagee may expend up to this amount without local HUD office approval if the services are within the cost limits established in Attachment 5. Costs such as labor hours, dump fees, and transportation costs (i.e. fuel, mileage, truck rental, etc.) should not be claimed in addition to debris removal cost limits, as these costs are incorporated in the per unit allowable cost for debris removal. See Attachment 5 for detailed requirements, allowable costs, and any special instructions for individual local HUD offices. Attachment 5 also lists the local HUD offices that do not require lenders to remove debris. 4 MORTGAGEE LETTER 95-25 J. HAZARDOUS WASTE REMOVAL Most residential properties will have very limited hazardous waste. See Attachment 5 for specific requirements regarding the removal of hazardous waste. K. GROUND AND YARD MAINTENANCE Ground and yard maintenance must be performed in accordance with the requirements as stated in Attachment 6. L. EVICTION COSTS The cost of removing items from the property is considered an eviction cost if these are removed by local law enforcement or crews under the control and direction of local law enforcement where the mortgagee has no control over the timing of removal. Costs must be claimed within the parameters of Attachment 5 (i.e. amount per cubic yard), however, the allowable cost limit for debris removal may be exceeded if necessary without prior HUD approval. Costs such as labor hours, dump fees, and transportation costs (i.e. fuel, mileage, truck rentals, etc.) should not be claimed in addition to debris removal cost limits as these costs are incorporated in the per unit allowable cost for debris removal. Only reasonable costs for eviction crews necessary to accomplish the eviction will be reimbursed. For example, waiting for sheriff, supervisor, etc. will be disallowed. If sheriff, statute, or local law requires that a specific service be performed, such requirement must be documented. Photographs are required to support all personal property/debris removed from the property as part of an eviction. A maximum of ten photographs will be reimbursed as part of the eviction costs. Mortgagees should use discretion in determining if additional photos are needed to adequately support all services/items to be claimed. The maximum allowable amount per photo is listed in Attachment 8. Eviction costs should be entered in item 305 of Part D of the claim form. M. WINTERIZATION In jurisdictions where winterization is required, all properties must be winterized between October 1 and March 31. Properties should not be winterized between April 1 and September 30. Exceptions to these winterization time periods and detailed service requirements are specified in Attachment 7. N. UTILITIES In jurisdictions where utilities are to remain on, the mortgagee may pay the bill and claim reimbursement for utility costs that cover the date of the conveyance until the end of that utility's billing cycle. See Attachment 7 for specific requirements regarding utilities. 5 MORTGAGEE LETTER 95-25 O. SECURING/WINTERIZING SWIMMING POOLS Fees for securing or winterizing swimming pools are not included in the maximum allowable limit per property. Prior written approval from the local HUD office is required for securing or winterizing pools. See Attachment 3 for specific requirements regarding swimming pools. P. PHOTOGRAPHS The cost of photographs will be allowed only to support expenses beyond allowable cost limits and to support personal property/debris removed as part of an eviction (unless otherwise specified in Attachment 8). Q. SIGNS FOR EMERGENCY CONTACT Mortgagees must post small signs no larger than 8.5" x 11" to an interior window or front door. The sign shall not state that the property is pending foreclosure or give the phone numbers or name of the local HUD office as a contact. The sign should contain the lender's toll free telephone number, if the mortgagee has one, and the telephone number of the mortgagee's local representative company to contact in the event of emergency. R. EXTENSIONS OF TIME Requests to exceed cost limits are not the same as requests to exceed time frames. A mortgagee's failure to receive a response from a local HUD office to exceed cost limits does not constitute an extension of time to convey title and submit Part A or an extension of time to provide title evidence and submit Part B. A separate request for each extension of time must be submitted by the mortgagee. All requests for extensions must be submitted on Form HUD-50012, Mortgagee's Request for Extensions of Time. Verbal requests for extensions will not be accepted. If you should have any questions, please contact the local HUD Office (see Section III). Attachments 6 MORTGAGEE LETTER 95-25 Attachment 1 Page 1 of 1 PRESERVATION AND PROTECTION OVERALL MAXIMUM COST SCHEDULE =========================================================================== Maximum _________________________________ Location Local HUD Office(s) 1 Unit 2 Units 3 Units 4 Units ___________________________________________________________________________ Connecticut State $1,100 $1,200 $1,300 $1,400 ____________________________________________________________ Massachusetts State $1,000 $1,250 $1,500 $1,750 New England ____________________________________________________________ New Hampshire State $1,000 $1,100 $1,200 $1,300 ____________________________________________________________ Rhode Island State $1,000 $1,200 $1,300 $1,400 ___________________________________________________________________________ New York/ Albany, Buffalo, Camden, $750 $900 $1,050 $1,200 New Jersey New Jersey State (Newark*), New York State (New York City*) ___________________________________________________________________________ District of Columbia, $750 $1,250 $1,500 $1,750 Pennsylvania State (Philadelphia*), Pittsburgh, Virginia State ____________________________________________________________ Mid-Atlantic Maryland State $900 $1,400 $1,600 $1,900 ____________________________________________________________ West Virginia State $500 $700 $1,000 $1,150 ___________________________________________________________________________ Alabama State, Caribbean, $500 $750 $1,000 $1,250 Coral Gables, Georgia State, Southeast/ Jacksonville, Kentucky State, Caribbean Knoxville, Memphis, Mississippi State, North Carolina State, Orlando, South Carolina State, Tampa, Tennessee State (Nashville*) ___________________________________________________________________________ Cincinnati, Cleveland, $750 $1,000 $1,250 $1,500 Flint, Grand Rapids, Illinois State, Indiana Midwest State, Michigan State (Detroit*), Minnesota State, Ohio State (Columbus*), Wisconsin State ___________________________________________________________________________ Arkansas State, Houston, $500 $650 $800 $950 Louisiana State (New Orleans*), Lubbock, New Mexico State, Oklahoma State (Oklahoma City*), Southwest San Antonio, Shreveport, Texas State (Ft. Worth*) ____________________________________________________________ Tulsa $750 $950 $1,150 $1,350 ___________________________________________________________________________ Iowa State, St. Louis $650 $900 $1,050 $1,150 ____________________________________________________________ Great Plains Kansas/Missouri State $300 $350 $400 $450 (Kansas City*) ____________________________________________________________ Nebraska State $850 $900 $1,050 $1,150 ___________________________________________________________________________ Colorado State $500 $550 $600 $650 Rocky ____________________________________________________________ Mountains Montana State, North Dakota $500 $550 $600 $650 State, Utah State ___________________________________________________________________________ Arizona State (Phoenix*), $500 $550 $600 $650 Fresno, Hawaii State, Nevada State (Las Vegas*), Reno, Sacramento, San Diego, Santa Ana, Tucson ____________________________________________________________ Pacific/Hawaii California State $250 $300 $350 $400 (San Francisco*) ____________________________________________________________ Los Angeles $800 $850 $900 $1,000 ___________________________________________________________________________ Northwest/ Alaska State, Idaho State, $500 $750 $1,000 $1,250 Alaska Oregon State, Washington State =========================================================================== (*) Indicates previous name of office. MORTGAGEE LETTER 95-25 Attachment 2 Page 1 of 5 PROPERTY INSPECTION SERVICE REQUIREMENTS AND COST SCHEDULE When a mortgage is in default and a payment is not received within 45 days of the due date, and efforts to reach the mortgagor by telephone or other means within that period have proven unsuccessful, the mortgagee shall make a visual inspection of the property to determine occupancy status. If the property is occupied, and the mortgagor continues to be in default, the mortgagee should continue to try to make contact with the mortgagor or occupant each month by telephone or through correspondence. If the mortgagee is unable to contact the mortgagor or occupant by any other means, the property should be reinspected within 30 days of the last inspection or last documented contact with the mortgagor or occupant. However, some local HUD offices require more frequent inspections as prescribed below. If it can be established by other means that the property is occupied, an inspection is not necessary and will not be reimbursed. If an inspection is performed on an occupied property, the cost will only be reimbursed if the mortgagee can provide adequate documentation to show that the mortgagor or occupant could not be reached by any other means. This documentation must be maintained in the mortgagee's claim review file. The mortgagee must inspect a vacant or abandoned property every 30 days or as prescribed below when a loan is in default to determine whether protection and preservation action is necessary. Generally, reimbursement will be limited to one inspection for each 30-day cycle. This inspection should not be earlier than 25 days or later than 35 days after the last inspection. Mortgagees will only be reimbursed for additional inspections as provided below or when a local HUD office has identified a need to inspect more frequently, and has made this a requirement. The cost of inspections is not included in the overall P&P maximum. During bankruptcy actions and assignment processing, mortgagees should be able to verify the status of the property without performing an on-site inspection. Reimbursement normally will not be made for occupancy inspections if the mortgagor has filed bankruptcy until the bankruptcy has been released, discharged, or the property is formally abandoned by the bankruptcy trustee. For cases being processed for assignment, mortgagees may communicate with the local HUD office and/or counseling agency to determine the mortgagor's status. Therefore, there should be few cases where an occupancy inspection is warranted and reimbursable during assignment processing. New England Offices =========================================================================== Variation(s) From Local HUD Office(s) General Requirements Service Cost ___________________________________________________________________________ Connecticut State None All $22 New Hampshire State Inspections Rhode Island State ___________________________________________________________________________ Massachusetts State None All $25 Inspections =========================================================================== (*) Indicates previous name of office. MORTGAGEE LETTER 95-25 Attachment 2 Page 2 of 5 PROPERTY INSPECTION SERVICE REQUIREMENTS AND COST SCHEDULE New York / New Jersey Offices =========================================================================== Variation(s) From Local HUD Office(s) General Requirements Service Cost ___________________________________________________________________________ Albany Occupied properties secured All $15 Buffalo by delinquent FHA insured Inspections mortgages after January 1, 1977 will be inspected by the mortgagee on a biweekly basis to determine occupancy during the period October 1 through March 31 until such time that the loan is reinstated or the property is vacated and winterized. Thereafter, properties are to be inspected at least monthly. ___________________________________________________________________________ Camden None All $15 New Jersey State Inspections (Newark*) ___________________________________________________________________________ New York State None Inspection $25 (New York City*) Occupied $20 Inspection =========================================================================== Mid-Atlantic Offices =========================================================================== Variation(s) From Local HUD Office(s) General Requirements Service Cost ___________________________________________________________________________ District of Columbia For vacant properties, an Inspection $20 Maryland State inspection sign-in sheet Pennsylvania State shall be affixed to the (Philadelphia*) inside of the front door or Additional $10 Pittsburgh a wall in the entry area of units (for /unit Virginia State the property. The sheet multiple West Virginia State should contain rows and unit columns for data entry. properties) As a minimum, the sheet should reveal the date of inspection, purpose of inspection, mtgees name, inspectors name, and condition of property. =========================================================================== (*) Indicates previous name of office. MORTGAGEE LETTER 95-25 Attachment 2 Page 3 of 5 PROPERTY INSPECTION SERVICE REQUIREMENTS AND COST SCHEDULE Southeast / Caribbean Offices =========================================================================== Variation(s) From Local HUD Office(s) General Requirements Service Cost ___________________________________________________________________________ Alabama State None Initial $20 Caribbean Inspection Coral Gables Georgia State Subsequent $15 Jacksonville Inspections Kentucky State Knoxville Memphis Mississippi State North Carolina State Orlando South Carolina State Tampa Tennessee State (Nashville*) =========================================================================== Midwest Offices =========================================================================== Variation(s) From Local HUD Office(s) General Requirements Service Cost ___________________________________________________________________________ Cincinnati None All $15 Cleveland Inspection Flint Grand Rapids Illinois State Michigan State (Detroit*) Ohio State (Columbus*) ___________________________________________________________________________ Indiana State Property to be inspected All $15 Minnesota State weekly from October 1 Inspection through April 30 and bi-weekly for the remainder of the year. ___________________________________________________________________________ Wisconsin State Property to be inspected All $15 weekly from November 1 Inspection through March 31 and bi-weekly for the remainder of the year. =========================================================================== (*) Indicate previous name of office. MORTGAGEE LETTER 95-25 Attachment 2 Page 4 of 5 PROPERTY INSPECTION SERVICE REQUIREMENTS AND COST SCHEDULE Southwest Offices =========================================================================== Variation(s) From Local HUD Office(s) General Requirements Service Cost ___________________________________________________________________________ Arkansas State None All $24 Houston Inspection Louisiana State (New Orleans*) Lubbock New Mexico State Oklahoma State (Oklahoma City*) San Antonio Shreveport Texas State (Ft. Worth*) Tulsa =========================================================================== Great Plains Offices =========================================================================== Variation(s) From Local HUD Office(s) General Requirements Service Cost ___________________________________________________________________________ Iowa State None Initial $20 Inspection Subsequent $15 Inspections ___________________________________________________________________________ Kansas/Missouri None Initial $25 State (Kan. City*) Inspection Nebraska State St. Louis Subsequent $20 Inspections =========================================================================== Rocky Mountain Offices =========================================================================== Colorado State None Initial $25 Montana State Inspection North Dakota State Subsequent $20 Utah State Inspection =========================================================================== (*) Indicates previous name of office. MORTGAGEE LETTER 95-25 Attachment 2 Page 5 of 5 PROPERTY INSPECTION SERVICE REQUIREMENTS AND COST SCHEDULE Pacific / Hawaii Offices =========================================================================== Variation(s) From Local HUD Office(s) General Requirements Service Cost ___________________________________________________________________________ Arizona State None All $15 (Phoenix*) Inspection California State (San Francisco*) Fresno Los Angeles Sacramento San Diego Santa Ana Tucson ___________________________________________________________________________ Hawaii State Vacant or abandoned All $25 properties located in Inspection high vandal areas (Waianae, Nanakuli, Maui, & Makaha) are to be inspected every 15 days. ___________________________________________________________________________ Nevada State None All $20 (Las Vegas*) Inspection ___________________________________________________________________________ Reno During the period All $15 September 15 through Inspection April 15, if the mortgagors cannot be contacted, properties over 4,000 ft. should be inspected every 15 days until the property is confirmed to be vacant, at which time securing and winterizing should be accomplished immediately. Once winterized, the property should be inspected every 30 days. =========================================================================== Northwest / Alaska Offices =========================================================================== Variation(s) From Local HUD Office(s) General Requirements Service Cost ___________________________________________________________________________ Alaska State When the mortgage is in Initial $25 default, and there is any Inspection reason to believe that the mortgagor may abandon the Subsequent $25 property, the mortgagee/ Inspections servicer should contact the utility companies to ensure that the heat will remain on should the mortgagor vacate. ___________________________________________________________________________ Idaho State None Initial $25 Oregon State Inspection Washington State Subsequent $25 Inspections =========================================================================== (*) Indicates previous name of office. MORTGAGEE LETTER 95-25 Attachment 3 Page 1 of 30 LOCK CHANGE / SECURING SERVICE REQUIREMENTS AND COST SCHEDULE Windows and doors must be secured to prevent unauthorized entry and to protect against weather damage. Broken glass which could permit entry should be replaced, unless the opening is to be boarded. In some instances, temporary measures must be taken to protect the interior of the property from damage caused by leaking roofs. These temporary repairs in the form of spot patchwork or replacing loose shingles should be performed promptly. Mortgagees should document the temporary measures taken to protect the property. Locks are to be changed on the main entry door only unless otherwise specified below. Except as otherwise specified, the lock must be a master lock as prescribed by the local HUD office as indicated below. All secondary entry doors must be secured. Secure only those doors which provide immediate access to the living area, attached garage, or basement areas. Doors must not be braced or nailed shut unless otherwise specified below or the lender will be held accountable for any damage caused by these practices. All windows and other openings should be properly secured. Garage doors and outbuildings must be secured With a padlock and hasp, and entrance gates to fences surrounding pools with a padlock and chain when no lock is present. Detached garage or storage areas with locks matching the main entry door shall be rekeyed to the same lock as the main entry door. Two keys to all locks must be sent to the local HUD office with Part A. Form-27011 or the lock change will be disallowed. Failure to conform with above lock installation instructions will result in disallowing that portion of the claim for reimbursement. When applicable, unplug automatic garage door opener and secure garage doors. Garage doors should be left in such a condition as to allow for opening and closing without the use of the automatic garage door opener. Leave the remote key(s)/transmitter(s) in a kitchen counter drawer. If the re-securing of a property becomes necessary, the mortgagee must obtain prior approval to expend the additional funds to re-secure the property. Fees for securing or winterizing swimming pools are not included in the maximum allowable limit per property. Prior written approval from the local HUD office is required for securing or winterizing pools. See pages 27 - 30 for specific requirements and diagrams regarding swimming pool securing. MORTGAGEE LETTER 95-25 Attachment 3 Page 2 of 30 LOCK CHANGE / SECURING SERVICE REQUIREMENTS AND COST SCHEDULE New England Offices =========================================================================== Variation(s) From Local HUD Office(s) General Requirements Service Cost ___________________________________________________________________________ Connecticut State Secondary doors on 1st floor Install Kwikset $60 Massachusetts State only should be secured with Master Lock slide bolt. (No. 400T, US-3 PD67767KD) on main entry door Master Padlock $40 A389 on garage and outbuildings Slide Bolt Doors $25 Securing $250 Swimming Pool ___________________________________________________________________________ New Hampshire State Secondary doors on 1st floor Install Dead $60 Rhode Island State only should be secured with Bolt Lock (3/4" slide bolt. solid bolt) on main entry door. Padlock and Hasp $40 (for garage and outbuilding only) Rekey Existing $25 Dead Bolt Slide Bolt Doors $25 Securing $250 Swimming Pool =========================================================================== New York / New Jersey Offices =========================================================================== Variation(s) From Local HUD Office(s) General Requirements Service Cost ___________________________________________________________________________ Albany Install Dead $50 New Jersey State Bolt Lock (Newark*) (3/4" Lock) door. Master key coded to 67767. Padlock & hasp. $50 Key coded to #17. Rekey Existing $25 Deadbolt to lock type 67767 Slide Bolt $25 installation on Secondary doors (1st floor only) =========================================================================== (*) Indicates previous name of office. MORTGAGEE LETTER 95-25 Attachment 3 Page 3 of 30 LOCK CHANGE / SECURING SERVICE REQUIREMENTS AND COST SCHEDULE New York / New Jersey Offices =========================================================================== Variation(s) From Local HUD Office(s) General Requirements Service Cost ___________________________________________________________________________ Buffalo All locks must be accessible Install Kwikset $60 by a Kwikset master key cut Lock (1" Lock) to 67767 and a separate on main entry door entrance key. Entrance keys, not master keys are Heavy Duty $50 to be sent with the Padlock & hasp 27011A claim form. Each for garage and living unit within a outbuilding. multiple dwelling must be made accessible Rekey Existing $30 by the same entry key, Kwikset Deadbolt either by rekey or new to master keyed deadbolt installation. to 67767. Slide Bolt $25 installation on Secondary doors (1st floor only) Heavy Duty $40 Padlock & Chain (pool areas) ___________________________________________________________________________ Camden Install Dead $50 Bolt Lock (3/4" Lock) on main entry door. Master key coded to 67767. Master Padlock $50 & hasp; key 389 or 432. Rekey Existing $25 Deadbolt to lock type 67767 Slide Bolt $25 installation on Secondary doors (1st floor only) ___________________________________________________________________________ New York State In-ground pools may be Install Master $100 (New York City*) covered with plywood (5/8"). Lock #17 on main Pool filtering equipment entry door. shall be drained & stored safely with other pool Slide Bolt Doors $25 accessories found on on secondary the property. Under no doors (1st floor) circumstances shall chicken wire be used to secure a pool. All above-ground pools, regardless of condition shall be dismantled & carted away. =========================================================================== (*) Indicates previous name of office. MORTGAGEE LETTER 95-25 Attachment 3 Page 4 of 30 LOCK CHANGE / SECURING SERVICE REQUIREMENTS AND COST SCHEDULE Mid-Atlantic Offices =========================================================================== Local HUD Variation(s) From General Office(s) Requirements Service Cost ___________________________________________________________________________ District of Columbia Since lock sets or padlocks Install Master $50 are to be used on Lock - key code the main entry door only, #76777 lenders may use bracing to secure other doors leading Padlock: United to the exterior as needed. States Lock #1971C Specifically, bracing or American Lock should be used only when #AM875 on main exterior doors cannot be entry door otherwise secured from the interior (i.e. existing lock Swimming Pools $350 is not functional). If you (Winterize, have questions in connection clean, & secure). with when to employ bracing, See page 28 for contact the Property instructions. Disposition Branch of the local HUD office. Bracing $10 Bracing - Cut a 2x4 inch brace board to fit between the interior door knob and a cleat board nailed into the floor at a 45 degree angle, as shown below. When resecuring properties is necessary because of vandalism, after the first securing, mortgagees must seek approval to expend additional funds to resecure the property. =========================================================================== (*) Indicates previous name of office. MORTGAGEE LETTER 95-25 Attachment 3 Page 5 of 30 LOCK CHANGE / SECURING SERVICE REQUIREMENTS AND COST SCHEDULE Mid-Atlantic Offices (continued) =========================================================================== Local HUD Variation(s) From General Office(s) Requirements Service Cost ___________________________________________________________________________ Maryland State Locks for each entrance Lock Change: $50 door, rear door, including Install a all doors on 1st floor and Kwik-set protecto basement should be changed lock keyed to using a standard lock set. 35241 on main entry door. Since lock sets or padlocks are to be used on the main Swimming Pools $350 entry door only, lenders may (Winterize, use bracing to secure other clean, & secure) doors leading to the exterior as needed. Specifically, Bracing $10 bracing should be used only when exterior doors cannot be otherwise secured from the interior (i.e. existing lock is not functional). If you have questions in connection with when to employ bracing, contact the Property Disposition Branch of the local HUD office. Bracing - Cut a 2x4 inch brace board to fit between the interior door knob and a cleat board nailed into the floor at a 45 degree angle, as shown below. Swimming pools to be drained & secured with 2"x4" framing & 1/2" plywood as required by code. See page 28 for further instructions. When resecuring properties is necessary because of vandalism, after the first securing, mortgagees must seek approval to expend additional funds to resecure the property. =========================================================================== (*) Indicates previous name of office. MORTGAGEE LETTER 95-25 Attachment 3 Page 6 of 30 LOCK CHANGE / SECURING SERVICE REQUIREMENTS AND COST SCHEDULE Mid-Atlantic Offices (continued) =========================================================================== Local HUD Variation(s) From General Office(s) Requirements Service Cost ___________________________________________________________________________ Pennsylvania State Use hasp and padlock only. Install Master $50 (Philadelphia*) (brand name) Since lock sets or padlocks padlock & hasp, are to be used on the main #5 or equal, (set entry door only, lenders may for either A 272 or use bracing to secure other A 297) on the doors leading to the main entry door. exterior as needed. Specifically, bracing should Swimming Pools $350 be used only when exterior (Winterize, clean, doors cannot be otherwise & secure). See secured from the interior page 28 for (i.e. existing lock is not instructions. functional). If you have questions in connection Bracing $10 with when to employ bracing, contact the Property Disposition Branch of the local HUD office. Bracing - Cut a 2x4 inch brace board to fit between the interior door knob and a cleat board nailed into the floor at a 45 degree angle, as shown below. When resecuring properties is necessary because of vandalism, after the first securing, mortgagees must seek approval to expend additional funds to resecure the property. =========================================================================== (*) Indicates previous name of office. MORTGAGEE LETTER 95-25 Attachment 3 Page 7 of 30 LOCK CHANGE / SECURING SERVICE REQUIREMENTS AND COST SCHEDULE Mid-Atlantic Offices (continued) =========================================================================== Local HUD Variation(s) From General Office(s) Requirements Service Cost ___________________________________________________________________________ Pittsburgh Since lock sets or padlocks Install a hasp or $60 are to be used on the main eyebolt using #5 entry door only, lenders may Master lock (keyed use bracing to secure other to Master key doors leading to the exterior #A-389) or use as needed. Specifically, Kwik-set protecto bracing should be used only lock set to key when exterior doors cannot #76777. be otherwise secured from the interior (i.e. existing lock Slide Bolt Doors $25 is not functional). If you have questions in connection Swimming Pools $350 with when to employ bracing, (Winterize, clean, contact the Property & secure). See Disposition Branch of the page 28 for local HUD office. instructions. Bracing - Cut a 2x4 inch Bracing $10 brace board to fit between the interior door knob and a cleat board nailed into the floor at a 45 degree angle, as shown below. When resecuring properties is necessary because of vandalism, after the first securing, mortgagees must seek approval to expend additional funds to resecure the property. =========================================================================== (*) Indicates previous name of office. MORTGAGEE LETTER 95-25 Attachment 3 Page 8 of 30 LOCK CHANGE / SECURING SERVICE REQUIREMENTS AND COST SCHEDULE Mid-Atlantic Offices (continued) =========================================================================== Local HUD Variation(s) From General Office(s) Requirements Service Cost ___________________________________________________________________________ Virginia State All other outside doors Install Kwik-set $60 should be braced. All protecto lock other openings should be set to key secured. #76777 on main entry door. Since lock sets or padlocks are to be used on the main Swimming Pools $350 entry door only, lenders may (Winterize, use bracing to secure other clean, & doors leading to the exterior secure). See as needed. Specifically, page 28 for bracing should be used only instructions. when exterior doors cannot be otherwise secured from the Bracing $10 interior (i.e. existing lock is not functional). If you have questions in connection with when to employ bracing, contact the Property Disposition Branch of the local HUD office. Bracing - Cut a 2x4 inch brace board to fit between the interior door knob and a cleat board nailed into the floor at a 45 degree angle, as shown below. When resecuring properties is necessary because of vandalism, after the first securing, mortgagees must seek approval to expend additional funds to resecure the property. =========================================================================== (*) Indicates previous name of office. MORTGAGEE LETTER 95-25 Attachment 3 Page 9 of 30 LOCK CHANGE / SECURING SERVICE REQUIREMENTS AND COST SCHEDULE Mid-Atlantic Offices (continued) =========================================================================== Local HUD Variation(s) From General Office(s) Requirements Service Cost ___________________________________________________________________________ West Virginia State Since lock sets or padlocks Install a hasp $50 are to be used on the main (or eyebolt where entry door only, lenders may appropriate) using use bracing to secure other #5 Master (brand doors leading to the exterior name) lock or other as needed. Specifically, brand name which is bracing should be used only comparable (keyed to when exterior doors cannot Master key #A-389) be otherwise secured from the or use Kwik-set interior (i.e. existing lock protecto lock set is not functional). If you to key #76777. have questions in connection with when to employ bracing, Slide Bolt Doors $25 contact the Property Disposition Branch of the Swimming Pools $200 local HUD office. (Winterize, clean, & secure). See Bracing - Cut a 2x4 inch page 28 for brace board to fit between instructions. the interior door knob and a cleat board nailed into the Bracing $10 floor at a 45 degree angle, as shown below. When resecuring properties is necessary because of vandalism, after the first securing, mortgagees must seek approval to expend additional funds to resecure the property. =========================================================================== (*) Indicates previous name of office. MORTGAGEE LETTER 95-25 Attachment 3 Page 10 of 30 LOCK CHANGE / SECURING SERVICE REQUIREMENTS AND COST SCHEDULE Southeast / Caribbean Offices =========================================================================== Variation(s) From Local HUD Office(s) General Service Cost Requirements ___________________________________________________________________________ Alabama State Do not install slide Lock Change $45 installation on secondary (Master Kwik-set doors, however, doors No. 400T, US-3, must be secured to PK67767KD on main prevent unauthorized entry door.) entry and to protect against weather damage. Padlock and Hasp $30 (Master No. A-389) Replace Broken $.48/ Glass u.i. (Note: United Inch (u.i.) is defined as length plus width.) Secure Inground $1.65/ Pool (see pages sq.ft. 27 & 29 for $750 instructions) max. Secure Above $75 Ground Pool/ Jacuzzi/Hot Tub ___________________________________________________________________________ Caribbean Lock Change $45 Coral Gables (Master Kwik-set Georgia State No. 400T, US-3, Jacksonville PK67767KD on Kentucky State main entry door.) Knoxville Memphis Padlock and Hasp $30 Mississippi State (Master No. A-389) North Carolina State Orlando Slide Bolt Doors $25 Tampa Tennessee State Replace Broken $.40/ (Nashville*) Glass u.i. (Note: United Inch (u.i.) is defined as length plus width.) Secure Inground $1.65/ Pool (see pages sq.ft. 27 & 29 for $750 instructions) max. Secure Above $75 Ground Pool/ Jacuzzi/Hot Tub ___________________________________________________________________________ South Carolina State In-ground pools may be Lock Change $45 secured up to $1,300 (Master Kwik-set maximum without prior No. 400T, US-3, HUD approval. PK67767KD on main entry door.) Padlock and Hasp $30 (Master No. A-389) Slide Bolt Doors $25 Secure Inground $1.65/ Pool (see pages sq.ft. 27 & 29 for $1300 instructions) max Secure Above $75 Ground Pool/ Jacuzzi/Hot Tub =========================================================================== (*) Indicates previous name of office. MORTGAGEE LETTER 95-25 Attachment 3 Page 11 of 30 LOCK CHANGE / SECURING SERVICE REQUIREMENTS AND COST SCHEDULE Midwest Offices =========================================================================== Variation(s) From Local HUD Office(s) General Requirements Service Cost ___________________________________________________________________________ Cincinnati Use padlock and hasps only. Padlock and Hasp $25 Remove existing knob locks on prime entry doors. Replace Broken $.25/ Glass (Note: u.i. United Inch (u.i.) is defined as length plus width.) ___________________________________________________________________________ Cleveland If secondary doors cannot Lock Change $30 be secured with existing hardware, doors should be Padlock and Hasp $20 braced in accordance with the (#3 master - or appropriate diagram on pages equivalent) 25 & 26 of this attachment. Resecuring of vandalized Brace Wood Door $10 properties may be done without prior approval. Brace Metal Door $20 Replace Broken $.25/ Glass (Note: u.i. United Inch (u.i.) is defined as length plus width.) ___________________________________________________________________________ Flint Use padlock and hasps only. Padlock and Hasp $20 Remove existing knob locks on prime entry doors. Do Brace Wood Door $10 not install slide bolt installation on secondary Brace Metal Door $20 doors. If secondary doors cannot be secured with existing hardware, doors should be braced in accordance with the appropriate diagram on pages 25 & 26 of this attachment. ___________________________________________________________________________ Grand Rapids Install a HUD keybox on the Padlock and Hasp $20 door and include the key to (#3 master - or the existing lock inside equivalent) the box. Slide Bolt Doors $25 Replace Broken Glass (Note: $.25/ United Inch u.i. (u.i.) is defined as length plus width.) ___________________________________________________________________________ Illinois State Use padlock and heavy duty Padlock and Hasp $25 slide action hasps only. Do not use eye bolts. Replace Broken $.25/ Glass (Note: u.i. United Inch (u.i.) is defined as length plus width.) =========================================================================== (*) Indicates previous name of office. MORTGAGEE LETTER 95-25 Attachment 3 Page 12 of 30 LOCK CHANGE / SECURING SERVICE REQUIREMENTS AND COST SCHEDULE Midwest Offices (continued) =========================================================================== Variation(s) From Local HUD Office(s) General Requirements Service Cost ___________________________________________________________________________ Indiana State Master Lock $30 Ohio State -Kwikset (Columbus*) Padlock and Hasp $20 (#3 master - or equivalent) Slide Bolt Doors $25 Replace Broken $.25/ Glass (Note: u.i. United Inch (u.i.) is defined as length plus width.) ___________________________________________________________________________ Michigan State Use padlock and hasps only. Padlock and Hasp $20 (Detroit*) Remove existing knob locks on prime entry doors. If Plywood door $55 no door exists, use plywood with padlock and door with padlock and hasp. hasps. Bracing is allowed only with prior written approval in Brace metal door $25 accordance with the diagrams on pages 25 & 26 of this Brace wooden door $15 attachment. ___________________________________________________________________________ Minnesota State Wherever possible, replace Replace cylinder $20 cylinder in lock, providing keys to HUD. If necessary Replace door $35 replace door lockset in the lockset existing bore; provide keys. If other house doors are Padlock and hasp $20 secure through being locked or bolted, even if keys are Replace broken $35/ not available, do no other glass (Typical pane securing. If remaining double hung doors are not secure, rekey window) them as well. Do not use a slide installation, brace, or any other securing method which may damage the woodwork or door. The lender will be held accountable for any damage caused by incorrect securing. Garage & outbuildings should be secured through use of padlock & hasp unless a cylinder lock with key available is in place; do not rekey. ___________________________________________________________________________ Wisconsin State Wherever possible, replace Replace cylinder $20 cylinder in lock; provide keys. If necessary, replace Replace door $35 door lockset (in existing lockset bore); provide keys. Padlock and hasp $20 Slide Bolt Doors $25 =========================================================================== (*) Indicates previous name of office. MORTGAGEE LETTER 95-25 Attachment 3 Page 13 of 30 LOCK CHANGE / SECURING SERVICE REQUIREMENTS AND COST SCHEDULE Southwest Offices =========================================================================== Local HUD Variation(s) From Office(s) General Requirements Service Cost ___________________________________________________________________________ Arkansas State Swimming Pools - Do not Master Lock - $40 Oklahoma State drain in-ground pools. Add Weiser or equal (Oklahoma City*) 2 gallons of household on main entry bleach (Clorox or Purex) or door. chlorine to pool. A cover must be installed to prevent Padlock and hasp $20 access. Pool cover must be constructed with 6x6 wire Replace broken $30 mesh & 6 mil visqueen or window (small: polyurethane over 2 by 6 at 24x36 in.) 16 O.C. Cover must be capable of supporting at Replace broken $35 least 50 lbs. Fence window (med.: doors/gates must be 30x42 in.) padlocked. See page 30 of this attachment for diagram. Replace broken $45 For Arkansas State window (large: properties, call the local 36x60 in.) HUD office for instructions for securing above ground Replace picture $100 pools. window Reglaze windows $10 w/o pane replacement Replace exterior $150 door (solid core) Pool Care & $1.25/ Covering (see sq. page 30 for foot specific instructions) ___________________________________________________________________________ Houston Office does not require lock Kwikset Tylo- $40 change. Only if necessary protecto Model No. to gain access or to secure, 400T-US3, with install lock. Bright Brass Finish Key Code Swimming Pools - Do not #76776 drain in-ground pools. Add 2 gallons of household bleach Padlock and hasp $20/ (Clorox or Purex) or chlorine unit to pool. A cover must be installed to prevent access. Replace broken $30 Pool cover must be window (small: constructed with 6x6 wire 24x36 in.) mesh & 6 mil visqueen or polyurethane over 2 by 6 at Replace broken $35 16 O.C. Cover must be window (med.: capable of supporting at 30x42 in.) least 50 lbs. Fence doors/gates must be Replace broken $45 padlocked. See page 30 of window (1arge: this attachment for diagram. 36x60 in.) For above ground pools, contact the local HUD office Replace picture $100 for instructions. window Reglaze windows $10 w/o pane replacement Replace exterior $150 door (solid core) Pool Care & $1.25/ Covering (see sq. page 30 for foot specific instructions) =========================================================================== (*) Indicates previous name of office. MORTGAGEE LETTER 95-25 Attachment 3 Page 14 of 30 LOCK CHANGE / SECURING SERVICE REQUIREMENTS AND COST SCHEDULE Southwest Offices (continued) =========================================================================== Local HUD Variation(s) From Office(s) General Requirements Service Cost ___________________________________________________________________________ Louisiana State Install Kwikset, 400T - Kwikset, 400T- $40 (New Orleans*) Entry Pak, US 26D-finish. Entry Pak, US 26D This is the same lock system finish used by the Veterans Admin. The manufacturer of this lock Padlock and hasp $20 provides two keys with the lock that, when inserted, Replace broken $30 will reset the tumblers so window (small: that the master key will no 24x36 in.) longer open the lock. These keys must be sent to the Replace broken $35 Louisiana State office in window (med.: the envelope provided by 30x42 in.) Kwikset with your conveyance package. Replace broken $45 window (large: Swimming Pools - Do not 36x60 in.) drain in-ground pools. Add 2 gallons of household bleach Replace picture $100 (Clorox or Purex) or chlorine window to pool. A cover must be installed to prevent access. Reglaze windows $10 Pool cover must be w/o pane constructed with 6x6 wire replacement mesh & 6 mil visqueen or polyurethane over 2 by 6 at Replace exterior $150 16 O.C. Cover must be door (solid core) capable of supporting at least 50 lbs. Fence Pool Care & $1.25/ doors/gates must be Covering (see sq. padlocked. See page 30 of page 30 for foot this attachment for diagram. specific instructions) For above ground pools, contact the local HUD office for instructions. =========================================================================== (*) Indicates previous name of office. MORTGAGEE LETTER 95-25 Attachment 3 Page 15 of 30 LOCK CHANGE / SECURING SERVICE REQUIREMENTS AND COST SCHEDULE Southwest Offices (continued) =========================================================================== Local HUD Variation(s) From Office(s) General Requirements Service Cost ___________________________________________________________________________ Lubbock Swimming Pools - Do not Lock Change on $40 drain in-ground pools. Add main entry door 2 gallons of household bleach (Clorox or Purex) or Padlock and hasp $20 chlorine to pool. A cover must be installed to prevent Replace broken $30 access. Pool cover must be window (small: constructed with 6x6 wire 24x36 in.) mesh & 6 mil visqueen or polyurethane over 2 by 6 at Replace broken $35 16 O.C. Cover must be window (med.: capable of supporting at 30x42 in.) least 50 lbs. Fence doors/gates must Replace broken $45 be padlocked. See page window (large: 30 of this attachment for 36x60 in.) diagram. For above ground pools, contact the local HUD Replace picture $100 office for instructions. window Reglaze windows $10 w/o pane replacement Replace exterior $150 door (solid core) Pool Care & $1.25/ Covering (see sq. page 30 for foot specific instructions) ___________________________________________________________________________ New Mexico State Swimming Pools - Do not Master Lock - $40 drain in-ground pools. Add 2 Weiser or equal gallons of household bleach on main entry door (Clorox or Purex) or chlorine to pool. A cover must be Padlock and hasp $20 installed to prevent access. Pool cover must be Replace broken $35 constructed with 6x6 wire window (small: mesh & 6 mil visqueen or 24x36 in.) polyurethane over 2 by 6 at 16 O.C. Cover must be Replace broken $40 capable of supporting at window (med.: least 50 lbs. Fence 30x42 in.) doors/gates must be padlocked. See page 30 of Replace broken $50 this attachment for window (large: diagram. For above ground 36x60 in.) pools, contact the local HUD office for instructions. Replace picture $100 window Reglaze windows $15 w/o pane replacement Replace exterior $150 door (solid core) Pool Care & $1.25/ Covering (see sq. page 30 for foot specific instructions) =========================================================================== (*) Indicates previous name of office. MORTGAGEE LETTER 95-25 Attachment 3 Page 16 of 30 LOCK CHANGE / SECURING SERVICE REQUIREMENTS AND COST SCHEDULE Southwest Offices (continued) =========================================================================== Local HUD Variation(s) From General Office(s) Requirements Service Cost ___________________________________________________________________________ San Antonio The manufacturer of this Kwikset Tylo- $40 lock provides two keys with protecto Model the lock that, when inserted, No. 400T-US3 Key will reset the tumblers so Code #66555 on that the master key will no main entry door. longer open the lock. These keys must be sent to the Padlock and hasp $20 local HUD office with your conveyance pack in the Replace broken $30 envelope provided by Kwikset. window (small: 24x36 in.) Post notice on a front window stating that lock has been Replace broken $35 changed in accordance with window (med.: instructions. 30x42 in.) Swimming Pools - Do not drain Replace broken $45 in-ground pools. Add 2 window (large: gallons of household bleach 36x60 in.) (Clorox or Purex) or chlorine to pool. A cover must be Replace picture $100 installed to prevent access. window Pool cover must be constructed with 6x6 wire Reglaze windows $10 mesh & 6 mil visqueen or w/o pane polyurethane over 2 by 6 at replacement 16 O.C. Cover must be capable of supporting at Replace exterior $150 least 50 lbs. Fence door (solid core) doors/gates must be padlocked. See page 30 of Pool Care & $1.25/ this attachment for diagram. Covering (see sq. page 30 for foot specific instructions) ___________________________________________________________________________ Shreveport Change the existing lock on Lock change $40 main entry door. Padlock and hasp $20 Swimming Pools - Do not drain in-ground pools. Add 2 Replace broken $35 gallons of household bleach window (small: (Clorox or Purex) or chlorine 24x36 in.) to pool. A cover must be installed to prevent access. Replace broken $40 Pool cover must be window (med.: constructed with 6x6 wire 30x42 in.) mesh & 6 mil visqueen or polyurethane over 2 by 6 at Replace broken $50 16 O.C. (may use 48-inch window (large: O.C., with the 2x6s running 36x60 in.) the width of the cover instead of the length). Replace picture $100 Cover must be capable of window supporting at least 50 lbs. Fence doors/gates must be Reglaze windows $15 padlocked. See page 30 of w/o pane this attachment for diagram. replacement Replace exterior $150 door (solid core) Pool Care & $1.25/ Covering (see sq. page 30 for foot specific instructions) =========================================================================== (*) Indicates previous name of office. MORTGAGEE LETTER 95-25 Attachment 3 Page 17 of 30 LOCK CHANGE / SECURING SERVICE REQUIREMENTS AND COST SCHEDULE Southwest Offices (continued) =========================================================================== Local Variation(s) From General HUD Requirements Service Cost Office(s) ___________________________________________________________________________ Texas State Lock change not required Weiser Lock $40 (Ft. Worth*) unless mortgagee cannot Crown Series gain entry. Should it Stock No. CR 500 become necessary for the R3 BLKO mortgagee to gain access to or to secure a property, the Combination lock $20 mortgagee is to change the and hasp front lock with the lock (The lock should described below. be set to the prop. address i.e.: if Weiser Master Block Locks the address is 2902 shall be provided in Xavier, the accordance with the combination would following specifications: read left to right 2902; if the a.) Weiser Lock Crown address is 202 Series, Stock No. CR 500 R3 Xavier, the BLKO, Keyed entrance lock, combination should special pack. (The lock include a zero shall be fixed with a plug prior to the insert so that a HUD master street address key will unlock each one.) and read Factory Pack only. left to right, b.) Master keys which will 0203) operate these locks with the plug in place. Replace broken $30 Two regular keys shall window (small: be provided to be used 24x36 in.) in the lockset stated above, which will operate Replace broken $35 this lock upon removal of window (med.: the plug insert. Weiser keys 30x42 in.) must be attached to the 27011A form in the package Replace broken $45 included in the lock box. window (large: The tag number on package 36x60 in.) must match the tag on the property lock. Replace picture $100 window Swimming Pools - Do not drain in-ground pools. Add 2 Reglaze windows $10 gallons of household bleach w/o pane (Clorox or Purex) or chlorine replacement to pool. A cover must be installed to prevent access. Replace exterior $150 Pool cover must be door (solid core) constructed with 6x6 wire mesh & 6 mil visqueen or Pool Care & $1.25/ polyurethane over 2 by 6 at Covering (see sq. 16 O.C. Cover must be page 30 for foot capable of supporting at specific least 50 lbs. Fence instructions) doors/gates must be padlocked. See page 30 of this attachment for diagram. For above ground pools, submit one interior & one exterior photo of the pool to HUD with request to secure. =========================================================================== (*) Indicates previous name of office. MORTGAGEE LETTER 95-25 Attachment 3 Page 18 of 30 LOCK CHANGE / SECURING SERVICE REQUIREMENTS AND COST SCHEDULE Southwest Offices (continued) =========================================================================== Local HUD Variation(s) From Office(s) General Requirements Service Cost ___________________________________________________________________________ Tulsa Office does not require a Kwikset Tylo- $40 lock change. Install lock protecto Model only if necessary to gain No. 400T-US3, access or to secure. with Bright Brass Finish Key Code Replace broken glass doors #76776 and windows with thermopane glass. Padlock and hasp $20 Swimming Pools - Do not Replace broken $90 drain in-ground pools. Add window (small: 2 gallons of household 24x36 in.) bleach (Clorox or Purex) or chlorine to pool. A cover Replace broken $105 must be installed to prevent window (med.: access. Pool cover must be 30x42 in.) constructed with 6x6 wire mesh & 6 mil visqueen or Replace broken $135 polyurethane over 2 by 6 at window (large: 16 O.C. Cover must be 36x60 in.) capable of supporting at least 50 lbs. Fence Replace picture $300 doors/gates must be window padlocked. See page 30 of this attachment for Reglaze windows $10 diagram. w/o pane replacement Replace exterior $225 door (solid core) Pool Care & $2.50/ Covering (see sq. page 30 for foot specific instructions) Roof repair (if $200 replacement is not needed) =========================================================================== (*) Indicates previous name of office. MORTGAGEE LETTER 95-25 Attachment 3 Page 19 of 30 LOCK CHANGE / SECURING SERVICE REQUIREMENTS AND COST SCHEDULE Great Plains Offices =========================================================================== Variation(s) From Local HUD Office(s) General Requirements Service Cost ___________________________________________________________________________ Iowa State Lock changes not required. Primary lock $40 Nebraska State If a lock change is needed to gain access or secure Padlock and hasp $20 the property, install a keyed deadbolt or key in knob. ___________________________________________________________________________ Kansas/Missouri State Lock changes not required. Primary lock $50 (Kansas City*) If a lock change is needed St. Louis to gain access or secure Padlock and hasp $20 the property, install a keyed deadbolt or key in knob. =========================================================================== Rocky Mountain Offices =========================================================================== Variation(s) From Local HUD Office(s) General Requirements Service Cost ___________________________________________________________________________ Colorado State Locks should be changed on Lock Change $35 North Dakota State all entry doors. (per lock) Utah State Window Repair $100 ___________________________________________________________________________ Montana State Locks should be changed on Lock Change $35 all entry doors, front and (per lock) back (master keyed locks are acceptable). One key if Window Repair $100 master or two keys for each new lock installed must be delivered to the local HUD office or attached to the copy of the HUD Form 27011, Part A. Patio doors can be secured by means of a simple brace between the sliding door and the frame. Garage doors may be secured from the inside by disabling the trip mechanism or securing the rollers within the track by means of wedges, or wire rope the door to the jamb if there is other access to the structure. =========================================================================== (*) Indicates previous name of office. MORTGAGEE LETTER 95-25 Attachment 3 Page 20 of 30 LOCK CHANGE / SECURING SERVICE REQUIREMENTS AND COST SCHEDULE Pacific / Hawaii Offices =========================================================================== Local HUD Variation(s) From General Office(s) Requirements Service Cost ___________________________________________________________________________ Arizona State One Time Securing Fee - One Time Securing (Phoenix*) This fee may only be charged Fee: once. If resecuring or Single Unit $150 other work is ordered, it is Duplex $200 to be itemized per cost Triplex $250 limits. If HUD approval for Fourplex $300 additional work is requested, the mortgagee is to itemize Replace entry $35 all work performed and not door lock w/ charge the one time securing Kwikset or fee. The following work is equivalent lock to be performed when the one time securing fee is charged: 4" Heavy Duty $10 Barrel Bolt 1. Replace front door lock with new kwikset Padlocks $15 or equivalent lock. 2. Secure all other Sliding glass $15 existing doors. If door lock the doors cannot be secured with existing Pool Draining $125 hardware, install a 4" heavy duty barrel Pool & Spa $150 bolt. Draining 3. Double lock sliding (same property) glass doors. Close and lock all windows. Spa Only $50 4. Remove any health and safety hazards, Lock Gates to $20 personal property - up Pool w/Padlock to 4 cubic yards of & Hasp debris. Take before and after pictures. 5. Turn off all utilities. Contact utility companies to terminate service. Prior approval is not required to secure swimming pools. The costs for permits to drain pools/spas by local governments are included in the maximum limit and will be reimbursed based on the actual cost incurred. =========================================================================== (*) Indicates previous name of office. MORTGAGEE LETTER 95-25 Attachment 3 Page 21 of 30 LOCK CHANGE / SECURING SERVICE REQUIREMENTS AND COST SCHEDULE Pacific / Hawaii Offices (continued) =========================================================================== Local HUD Variation(s) From General Office(s) Requirements Service Cost ___________________________________________________________________________ California State If exterior doors (other Replace entry $35 (San Francisco*) than front door) cannot be door lock W/ secured with existing Kwikset or hardware, install barrel equivalent lock bolt. Before and after photos are required. 4" Heavy Duty $10 Unless the window is to be Barrel Bolt boarded, broken glass in windows which could permit Padlocks $15 entry is to be replaced & reimbursed at actual cost. Sliding glass $15 Pools must be secured within door lock 24 hours of discovery of the pool. The costs for permits Pool Draining & $125 to drain pools/spas by local Securing governments are included in the maximum limit and will Pool & Spa $150 be reimbursed based on the Draining (same actual cost incurred. property) Spa Only $50 Lock Gates to $20 Pool w/Padlock & Hasp ___________________________________________________________________________ Fresno If exterior doors (other Replace entry $35 than front door) cannot be door lock w/ secured with existing Kwikset or hardware, install barrel equivalent lock bolt. Before and after photos are required. 4" Heavy Duty $10 Barrel Bolt Sliding glass door locks should only be installed Padlocks $15 when the subject slider does not have a functional lock. Sliding glass $15 door lock The costs for permits to drain pools/spas by local Pool Draining $125 governments are included in the maximum limit and will Pool & Spa $150 be reimbursed based on the Draining actual cost incurred. (same property) Spa Only $50 Lock Gates to $20 Pool w/Padlock & Hasp ___________________________________________________________________________ Hawaii State If exterior doors (other Replace entry $56 than front door) cannot be door lock, change secured with existing combination on hardware, install barrel entry lockset & bolt. Before and after single cylinder photos are required. deadbolts Change combinations on entry lockset and single/ Double Cylinder $59 double cylinder deadbolts w/ 2 keys. 4" Heavy Duty $10 Barrel Bolt Pool/Spa Draining and Securing - Call local HUD Padlocks $20 office for approval and cost allowables. Sliding glass $20 door lock The costs for permits to (costs include drain pools/spas by local service call) governments are included in the maximum limit and will be reimbursed based on the actual cost incurred. =========================================================================== (*) Indicates previous name of office. MORTGAGEE LETTER 95-25 Attachment 3 Page 22 of 30 LOCK CHANGE / SECURING SERVICE REQUIREMENTS AND COST SCHEDULE Pacific / Hawaii Offices (continued) =========================================================================== Variation(s) From Local HUD Office(s) General Requirements Service Cost ___________________________________________________________________________ Los Angeles If doors (other than front Replace entry $50 door) cannot be secured door lock with existing hardware, install barrel bolt. Before 4" Heavy Duty $10 and after photos are Barrel Bolt required. Replace broken glass with glassine or board Padlocks $15 even if wrought iron bars exist. Chain $10 The costs for permits to Glassine Window $8 drain pools/spas by local governments are included in Sliding glass $15 the maximum limit and will door lock be reimbursed based on the actual cost incurred. Pool Draining $125 Pool & Spa $150 Draining (same property) Spa Only $50 Lock Gates to $20 Pool w/Padlock & Hasp ___________________________________________________________________________ Nevada State If exterior doors (other Replace entry $35 (Las Vegas*) than front door) cannot door lock w/Kwikset Santa Ana be secured with existing or equivalent lock hardware, install barrel bolt. Before and after 4" Heavy Duty $10 photos are required. Barrel Bolt The costs for permits to Padlocks $15 drain pools/spas by local governments are included Sliding glass $15 in the maximum limit and door lock will be reimbursed based on the actual cost incurred. Pool Draining $125 Pool & Spa $150 Draining (same property) Spa Only $50 Lock Gates to $20 Pool w/Padlock & Hasp ___________________________________________________________________________ Reno If doors (other than front Replace entry $35 door) cannot be secured with door lock existing hardware, install padlock. Before and after Padlocks $15 photos are required. Sliding glass $15 The costs for permits to door lock drain pools/spas by local governments are included in Pool Draining $125 the maximum limit and will be reimbursed based on the Pool & Spa $150 actual cost incurred. Draining (same property) Spa Only $50 Lock Gates to $20 Pool w/Padlock & Hasp =========================================================================== (*) Indicates previous name of office. MORTGAGEE LETTER 95-25 Attachment 3 Page 23 of 30 LOCK CHANGE / SECURING SERVICE REQUIREMENTS AND COST SCHEDULE Pacific / Hawaii Offices (continued) =========================================================================== Variation(s) From Local HUD Office(s) General Requirements Service Cost ___________________________________________________________________________ Sacramento If doors (other than front Replace entry $35 door) cannot be secured door lock with with existing hardware, new lock install door lock knob. Before and after photos 4" Heavy Duty $10 are required. Barrel Bolt Do not use slider lock. Padlocks $15 Do not use 2x4 for garage doors. Use a padlock. Sliding glass $15 The costs for permits to door lock drain pools/spas by local governments are included in the maximum limit and will be reimbursed based on the actual cost incurred. ___________________________________________________________________________ San Diego If doors (other than front Replace entry $35 door) cannot be secured door lock (use with existing hardware, Master lock #5, install barrel bolt. Before key code A112) and after photos are required. The costs for 4" Heavy Duty $10 permits to drain pools/spas Barrel Bolt by local governments are included in the maximum Padlocks (use $15 limit and will be reimbursed Master lock) based on the actual cost incurred. Sliding glass $15 door lock ___________________________________________________________________________ Tucson If exterior doors (other Replace entry $35 than front door) cannot be door lock secured with existing hardware, install barrel 4" Heavy Duty $10 bolt. Before and after Barrel Bolt photos are required. Padlocks $15 The costs for permits to drain pools/spas by local Sliding glass $15 governments are included in door lock the maximum limit and will be reimbursed based on the Pool Draining* $125 actual cost incurred. Pool & Spa $150 Draining (same property)* Spa Only* $50 Lock Gates to $20 Pool w/Padlock & Hasp (*) Not to exceed $50 if redone after heavy rain. =========================================================================== (*) Indicates previous name of office. MORTGAGEE LETTER 95-25 Attachment 3 Page 24 of 30 LOCK CHANGE / SECURING SERVICE REQUIREMENTS AND COST SCHEDULE Northwest / Alaska Offices =========================================================================== Variation(s) From Local HUD Office(s) General Requirements Service Cost ___________________________________________________________________________ Alaska State Rekeying shall be allowed Lock and secure $75 Oregon State for the purpose of securing (first unit) the property. Install new locks only if existing locks Lock and secure $37.50 are damaged. (additional units) Secure windows $100 ___________________________________________________________________________ Idaho State Rekeying shall be allowed Lock and secure $75 for the purpose of securing (first unit) the property. Install new locks only if existing locks Lock and secure $37.50 are damaged. Replace broken (additional glass. units) Secure windows $50 ___________________________________________________________________________ Washington State Rekeying shall be allowed Lock and secure $75 for the purpose of securing (first unit) the property. Install new locks only if existing locks Lock and secure $37.50 are damaged. (additional units) Garages and outbuildings are to be secured by Secure windows $100 installing a hasp lock and securing it with a key operated padlock. =========================================================================== (*) Indicates previous name of office. MORTGAGEE LETTER 95-25 Attachment 3 Page 25 of 30 LOCK CHANGE / SECURING SERVICE REQUIREMENTS AND COST SCHEDULE BRACING INSTRUCTIONS FOR METAL DOORS ******************************************************************** * GRAPHICS MATERIAL IN ORIGINAL DOCUMENT OMITTED * ******************************************************************** MORTGAGEE LETTER 95-25 Attachment 3 Page 26 of 30 LOCK CHANGE / SECURING SERVICE REQUIREMENTS AND COST SCHEDULE BRACING INSTRUCTIONS FOR WOOD DOORS ******************************************************************** * GRAPHICS MATERIAL IN ORIGINAL DOCUMENT OMITTED * ******************************************************************** On the door jamb and door edge opposite hinges, install five inch squares of sheet metal. Sheet metal shall be 24 gauge and anchored to jamb with two (2) 3/4 inch roofing nails. The number of sheet metal squares shall be in commensurate with the number of door hinges. Close door and bend over onto face of interior surface of door and anchor with two (2) 3/4 inch roofing nails. MORTGAGEE LETTER 95-25 Attachment 3 Page 27 of 30 LOCK CHANGE / SECURING SERVICE REQUIREMENTS AND COST SCHEDULE SWIMMING POOL / JACUZZI SECURING INSTRUCTIONS o Make sure the existing fence is in good condition. Replace any damaged or missing boards or sections. Install padlock and chain (padlock and hasp if chaining is not possible) on all entrance gates. o FOR ALL IN-GROUND POOLS WHETHER SECURITY NEEDED OR NOT - Pump out pool leaving 4 feet of water in the deep end. If necessary, use 5 gallons of chlorine before pumping out pool to treat the algae so it will not pollute the area when pumped. After pumping to 4 foot depth, use 2.5 gallons of chlorine to control the algae in the remaining pool water. DO NOT PUMP OUT WATER BELOW 4 FEET IN DEPTH AS A HIGH GROUND WATER LEVEL MAY CAUSE UPLIFT AND DAMAGE THE POOL. THE MORTGAGEE WILL BE HELD RESPONSIBLE FOR DAMAGE TO POOL CAUSED BY IMPROPER DRAINING. o Remove all trash from in and around pool and haul away. o All wood joists should be continuous. If pool exceeds 14 feet in width, joists may be connected with a minimum of a 24 inch overlap. o Fasten welded wire mesh to wood frame with minimum of 1/2 inch staples. o Secure wood frame to deck, as needed, to prevent movement. MORTGAGEE LETTER 95-25 Attachment 3 Page 28 of 30 LOCK CHANGE / SECURING SERVICE REQUIREMENTS AND COST SCHEDULE SWIMMING POOL SECURING INSTRUCTIONS FOR MID-ATLANTIC OFFICES o Replace any damaged or missing boards or sections of fence. o Remove all trash from interior of pool. o As necessary, build frame & cover pool with appropriate decking or wire mesh in accordance and in compliance with state & local codes. o Mortgagees do not need prior approval to secure pools. MORTGAGEE LETTER 95-25 Attachment 3 Page 29 of 30 LOCK CHANGE / SECURING SERVICE REQUIREMENTS AND COST SCHEDULE SWIMMING POOL SECURING DIAGRAM FOR SOUTHEAST / CARIBBEAN OFFICES ******************************************************************** * GRAPHICS MATERIAL IN ORIGINAL DOCUMENT OMITTED * ******************************************************************** MORTGAGEE LETTER 95-25 Attachment 3 Page 30 of 30 LOCK CHANGE / SECURING SERVICE REQUIREMENTS AND COST SCHEDULE SWIMMING POOL SECURING DIAGRAM FOR SOUTHWEST OFFICES ******************************************************************** * GRAPHICS MATERIAL IN ORIGINAL DOCUMENT OMITTED * ******************************************************************** MORTGAGEE LETTER 95-25 Attachment 4 Page 1 of 26 BOARDING SERVICE REQUIREMENTS AND COST SCHEDULE The cost of boarding properties is not to be included in the maximum allowable limit per property. Mortgagees shall not board a property unless they have prior written approval from the local HUD office, or if the property is located in one of the pre-approved boarding areas listed in this attachment. The property may also be pre-approved for boarding if the property is severely fire damaged (see below). If a property is boarded without prior approval, HUD will not reimburse the mortgagee for any costs associated with the boarding. In addition, HUD will reduce the claim by any amounts that must be expended to remove boards or repair damage caused by unauthorized boarding. When a property is boarded with prior approval, there should be no boarding above the first floor unless the opening is accessible. Accessible means that: 1) entry is possible without the use of a ladder; and 2) the opening is large enough for a person to easily pass through. Openings above the first floor which do not meet both of these tests should not be boarded unless otherwise specified in this attachment. If security bars are located on windows/doors, boarding is not required. Third story or higher openings are rarely accessible and therefore shall not be boarded. Second story openings are typically accessible only from attached properties with connecting porch roofs. In the absence of such conditions, second story or higher openings shall not be boarded but must be secured to prevent unauthorized entry and to protect against weather damage. Further, openings too small for a person to pass through, regardless of location, should be secured but not boarded, unless otherwise specified in this attachment. For the purpose of this document, the definition of united inch (u.i) is length plus width. Specific boarding instructions and diagrams are provided on pages 19 through 26 of this attachment. See the cost schedule for the appropriate local HUD office to determine the requirements particular to the property being secured. If no requirements are provided in this document for the property being boarded, use local codes. Severely Fire Damaged and Possible Demolition Properties Properties which have suffered severe fire damage will need to be secured for safety reasons and to prevent unauthorized entry. All first floor windows and doors and all basement windows and doors will have 3/8" plywood covering the entire opening and frame. Covering must be nailed or screwed directly to the structure without 2 x 4 bracing. Trash and debris should not be removed from the interior of the property unless required by local code. The additional costs of securing a severely fire damaged property are not included in the boarding cost limit or the maximum limit per property. However, mortgagees must request prior written approval from the local HUD office if the cost of securing a severely fire damaged property will exceed $450. MORTGAGEE LETTER 95-25 Attachment 4 Page 2 of 26 BOARDING SERVICE REQUIREMENTS AND COST SCHEDULE New England Offices =========================================================================== Variation(s) From Local HUD Office(s) General Requirements Service Cost ___________________________________________________________________________ Connecticut State Boarding pre-approved for Small window $38 the cities (up to 5 ft.) of: Large window $45 (over 5 sq. ft.) Brideport New Haven Front door $60 Double door $75 Sliding glass door $90 Garage door $98 Double garage door $130 ___________________________________________________________________________ Massachusetts State Boarding pre-approved for Small window $40 the following zip code (<= 54 u.i.) areas: Large window $50 (> 54 u.i.) Boston 02108,02109,02110,02118, Front door $70 02119,02120,02121,02122, (<= 126 u.i.) 02124,02125,02126,02127, Double door $85 02128,02130,02131,02136 (> 126 u.i.) Sliding glass door $100 Lawrence 01840,01841,01842,01843, Garage door $110 01845 Brocton Double garage $145 02401,02402 door Lynn 01902,01903,01904,01905 ___________________________________________________________________________ New Hampshire State Small window $38 (up to 5 ft.) Large window $45 (over 5 sq. ft.) Front door $60 Double door $75 Sliding glass door $90 Garage door $98 Double garage door $130 =========================================================================== (*) Indicates previous name of office. MORTGAGEE LETTER 95-25 Attachment 4 Page 3 of 26 BOARDING SERVICE REQUIREMENTS AND COST SCHEDULE New England Offices (continued) =========================================================================== Variation(s) From Local HUD Office(s) General Requirements Service Cost ___________________________________________________________________________ Rhode Island State Boarding pre-approved for: Small window $45 (up to 5 ft.) Providence Large window $55 Washington Park Section (over 5 sq. ft.) of Cranston Front door $70 Double door $85 Sliding glass door $100 Garage door $110 Double garage door $145 =========================================================================== New York / New Jersey Offices =========================================================================== Variation(s) From Local HUD Office(s) General Requirements Service Cost ___________________________________________________________________________ Albany Openings up to $35 5 sq. feet Openings over $55 5 sq. feet Front door $70 Double door $100 Sliding Glass Door $75 Garage Door $95 Double Garage door $130 ___________________________________________________________________________ Buffalo Emergency board-up of Openings up to $35 unsecured opening (windows, 5 sq. feet door) that are accessible or that are open to the Openings over $55 elements are considered 5 sq. feet violations of local code and do not require prior Front door $70 written approval. Double door $100 Broken window panes are to be replaced rather than Sliding Glass Door $75 boarded on properties that are otherwise in good Garage Door $95 repair, except properties where the mortgagee has Double garage door $130 document evidence of repeated vandalism. =========================================================================== (*) Indicates previous name of office. MORTGAGEE LETTER 95-25 Attachment 4 Page 4 of 26 BOARDING SERVICE REQUIREMENTS AND COST SCHEDULE New York / New Jersey Offices (continued) =========================================================================== Variation(s) From Local HUD Office(s) General Requirements Service Cost ___________________________________________________________________________ Camden Boarding is required Openings up to $35 without prior approval in 5 sq. feet the following zip code areas: Openings over $55 08016 08102 08232 08608 5 sq. feet 08030 08103 08312 08609 08066 08104 08360 08611 Front door $70 08096 08105 08401 08618 08101 08110 08600 08629 Double door $100 Ventnor - 08406 Sliding Glass Door $75 Vineland - 08360 Bridgeton - 08302 Garage Door $95 Mellville - 08332 Pennsauken - 08110 Double garage door $130 Trenton - 08650 & 08610 ___________________________________________________________________________ New Jersey State Boarding is required in the Openings up to $35 (Newark*) followings areas: 5 sq. feet Openings over $55 Newark, Paterson, Jersey 5 sq. feet City, East Orange, Plainfield, and Irvington Front door $70 Double door $100 Sliding Glass Door $75 Garage Door $95 Double Garage Door $130 ___________________________________________________________________________ New York State Board all areas in the Openings up to $35 (New York City*) New York jurisdiction 5 sq. feet without prior approval with the exception of Openings over $65 Putnam, Rockland, and 5 sq. feet Dutchess Counties. Front door $155 Double door $160 Sliding Glass Door $165 Garage Door $195 =========================================================================== (*) Indicates previous name of office. MORTGAGEE LETTER 95-25 Attachment 4 Page 5 of 26 BOARDING SERVICE REQUIREMENTS AND COST SCHEDULE Mid-Atlantic Offices =========================================================================== Variation(s) From Local HUD Office(s) General Requirements Service Cost ___________________________________________________________________________ District of Columbia Bolt boarding is the Bolt or nail / $25 Virginia State preferable means to maximum screw small window West Virginia State secure properties. Use of (4'x 2'6" opening) nails or screws, including basement windows, to secure Bolt med. window $40 boards is prohibited except (4'x 4' opening) when securing casement or other fixed type windows. Nail/screw med. $35 Written justification must window (4'x 4' be supplied when a method opening) other than bolt boarding is used. 1/2 inch plywood is Bolt large window $60 to be used with light holes (4'x 8' opening) cut in medium to large size boards. Boards are not to Nail/screw large $45 be pierced or overlap each window (4'x 8' other. Use 2" sheet rock opening) screws every 6 inches. Boards are to be cut to fit Bolt front door $60 within 3/4" of the opening. Do not overlap wood or cover Nail/screw front $50 side bricks. door Bolt double doors $120 Nail/screw double $100 doors ___________________________________________________________________________ Maryland State Bolt boarding is the Bolt or nail/ $25 preferable means to maximum screw small window secure properties. Use of (4'x 2'6" opening) nails or screws, including basement windows, to secure Bolt medium $40 boards is prohibited except window (4'x 4' when securing casement or opening) other fixed type windows. Written justification must Nail/screw med. $35 be supplied when a method window (4'x 4' other than bolt boarding is opening) used. 1/2 inch plywood is to be used with light holes Bolt large window $70 cut in medium to large size (4'x 8' opening) boards. Boards are not to be pierced or overlap each Nail/screw large $55 other. Use 2" sheet rock window (4'x 8' screws every 6 inches. opening) Boards are to be cut to fit within 3/4" of the opening. Bolt front door $70 Do not overlap wood or cover side bricks. Nail/screw front $55 door Bolt double doors $130 Nail/screw double $110 doors =========================================================================== (*) Indicates previous name of office. MORTGAGEE LETTER 95-25 Attachment 4 Page 6 of 26 BOARDING SERVICE REQUIREMENTS AND COST SCHEDULE Mid-Atlantic Offices (continued) =========================================================================== Local HUD Variation(s) From General Office(s) Requirements Service Cost ___________________________________________________________________________ Pennsylvania State Bolt boarding is the Bolt or nail/ $25 (Philadelphia*) preferable means to maximum screw small window secure properties. Use of (4'x 2'6" opening) nails or screws, including basement windows, to secure Bolt medium $40 boards is prohibited except window (4'x 4' when securing casement or opening) other fixed type windows. Written justification must Nail/screw med. $35 be supplied when a method window (4'x 4' other than bolt boarding is opening) used. 1/2 inch plywood is to be used with light holes Bolt large window $60 cut in medium to large size (4'x 8' opening) boards. Boards are not to be pierced or overlap each Nail/screw large $45 other. Use 2" sheet rock window (4'x 8' screws every 6 inches. opening) Boards are to be cut to fit within 3/4" of the opening. Bolt front door $60 Do not overlap wood or cover Nail/screw front $50 side bricks. door Boarding is pre-approved in Bolt double doors $120 the following zip code areas, however, mortgagees must Nail/screw double $100 exercise judgement before doors boarding properties. Only board if property is in a high vandalism area and boarding is the only reasonable means to protect the security of the property. 17509 17560 19104 19139 19153 17512 17563 19120 19140 19320 17516 17565 19121 19141 19335 17517 18101 19122 19142 19380 17518 18102 19124 19143 19401 17527 18103 19126 19145 19464 17532 18115 19131 19146 17536 18117 19132 19147 17547 19013 19133 19148 17550 19023 19138 19151 =========================================================================== (*) Indicates previous name of office. MORTGAGEE LETTER 95-25 Attachment 4 Page 7 of 26 BOARDING SERVICE REQUIREMENTS AND COST SCHEDULE Mid-Atlantic Offices (continued) =========================================================================== Local HUD Variation(s) From General Office(s) Requirements Service Cost ___________________________________________________________________________ Pittsburgh Bolt boarding is the Bolt / nail / $.40/ preferable means to maximum screw windows or u.i. secure properties. Use of doors nails or screws, including basement windows, to secure (Note: United Inch hoards is prohibited except (u.i) is defined as when securing casement or length plus width.) other fixed type windows. Written justification must be supplied when a method other than bolt boarding is used. 1/2 inch plywood is to be used with light holes cut in medium to large size boards. Boards are not to be pierced or overlap each other. Use 2" sheet rock screws every 6 inches. Boards are to be cut to fit within 3/4" of the opening. Do not overlap wood or cover side bricks. =========================================================================== Southeast / Caribbean Offices =========================================================================== Variation(s) From Local HUD Office(s) General Requirements Service Cost ___________________________________________________________________________ Alabama State Only one trip charge may be Boarding (1/2 $.50/ made regardless of the inch plywood) u.i. number of windows. Boarding (5/8 $.54/ Exterior surface and edges inch plywood) u.i. of all plywood must be painted with one coat white Boarding (3/4 $.58/ primer and one coat white inch plywood) u.i. finish. Face nailing of panels to wood frame windows Trip charge $10 is prohibited. (Note: United Inch (u.i.) is defined as length plus width). ___________________________________________________________________________ Caribbean Exterior surface and edges Boarding (1/2 $.42/ Georgia State of all plywood must be inch plywood) u.i. Jacksonville painted with one coat white Kentucky State primer and one coat white Boarding (5/8 $.44/ Knoxville finish. Face nailing of inch plywood) u.i. Memphis panels to wood frame Mississippi State windows is prohibited. Boarding (3/4 $.46/ North Carolina State inch plywood) u.i. Orlando South Carolina State (Note: United Tennessee State Inch (u.i.) is (Nashville*) defined as length plus width.) =========================================================================== (*) Indicates previous name of office. MORTGAGEE LETTER 95-25 Attachment 4 Page 8 of 26 BOARDING SERVICE REQUIREMENTS AND COST SCHEDULE Southeast / Caribbean Offices (continued) =========================================================================== Variation(s) From Local HUD Office(s) General Requirements Service Cost ___________________________________________________________________________ Coral Gables Boarding is pre-approved in Boarding (1/2 $.42/ Tampa the following zip code inch plywood) u.i. areas: Boarding (5/8 $.44/ Coral Gables: 33004,33009, inch plywood) u.i. 33010,33012,33013,33014, 33020,33023,33034,33054, Boarding (3/4 $.46/ 33055,33056,33060,33069, inch plywood) u.i. 33122,33125,33127,33128, 33130,33131,33132,33136, (Note: United Inch 33137,33138,33142,33147, (u.i.) is defined 33150,33157,33161,33167, as length plus width.) 33168,33169,33170,33177, 33181,33190,33311,33315, 33316,33401,33403,33404, 33405,33407,33426 (east of I-95),33435, 33441,33444,33460, and 33462 (east of I-95). Tampa: 33603,33604,33605, 33610,33705,33707,33711, and 33712. Exterior surface and edges of all plywood must be painted with one coat white primer and one coat white finish. Face nailing of panels to wood frame windows is prohibited. =========================================================================== (*) Indicates previous name of office. MORTGAGEE LETTER 95-25 Attachment 4 Page 9 of 26 BOARDING SERVICE REQUIREMENTS AND COST SCHEDULE Midwest Offices =========================================================================== Variation(s) From Local HUD Office(s) General Requirements Service Cost ___________________________________________________________________________ Cincinnati Unless extenuating site Bolt board $.30/ Indiana State conditions or neighborhoods windows u.i. Ohio State justify installation of (Columbus*) plywood boarding, securing Nail board $.25/ contractor shall confine windows u.i. installation to wire meshing windows. See pages Screening $.25/ 19 and 20 of this u.i. attachment for specific instructions and diagrams. (Note: United Inch (u.i.) is defined as length plus width.) ___________________________________________________________________________ Cleveland Cloth screening is allowed, Screening $.25/ where needed, without prior u.i. approval in all urban areas. See page 20 of this (Note: United Inch attachment for specific (u.i.) is defined as instructions and diagram. length plus width.) ___________________________________________________________________________ Flint Do not screen. Do not Nail board $.25/ replace broken glass. windows u.i. Cover all broken glass areas by nail boarding (Note: United Inch openings. First floor (u.i.) is defined as openings are the only length plus width.) areas to be considered for boarding. Any additional boarding must be approved by the Flint office. ___________________________________________________________________________ Grand Rapids Do not replace broken glass. Cover opening $5 per Cover all openings exposed W/ Visqueen opening to the elements with visqueen. See page 20 of this attachment for specific instructions and diagram. ___________________________________________________________________________ Illinois State Cloth screening - cloth Screening $.36/ screen first floor openings u.i. in zip codes 60608, 60609,60610,60612,60615, (Note: United Inch 60616,60617,60619,60620, (u.i.)is defined as 60085,60621,60622,60623, length plus width.) 60624,60627,60628,60636, 60637,60643,60429,60644, 60649,60651,60653,60426, 60411,60466,60477,60443. Screening of wood windows is accomplished by framing the window with 2x2's. The screening is stapled over the frame and fastened with 1x2 furring laths. See page 20 of this attachment for specific instructions and diagram. =========================================================================== (*) Indicates previous name of office. MORTGAGEE LETTER 95-25 Attachment 4 Page 10 of 26 BOARDING SERVICE REQUIREMENTS AND COST SCHEDULE Midwest Offices (continued) =========================================================================== Variation(s) From Local HUD Office(s) General Requirements Service Cost ___________________________________________________________________________ Michigan State In all areas, do not Nail board $.25/ (Detroit*) replace broken glass; nail windows u.i. board openings where glass is broken with prior approval. (Note: United Inch (u.i.) is defined as length plus width. ___________________________________________________________________________ Minnesota State See pages 19 and 20 of this Bolt board windows $25 attachment for specific per instructions and diagrams. opening Nail board windows $20 per opening Bolt / nail small $10/ window pane ___________________________________________________________________________ Wisconsin State Screening is the required Screening $.25/ method of securing property, windows u.i. however, boarding is permitted if windows are Bolt boarding $.30/ broken. Follow the general windows u.i. procedures on page 20 of this attachment, but also Nail boarding $20/ include the use of 2 x 4's windows opening around the perimeter of each window opening (between the (Note: United Inch window and the screen (u.i.) is defined as material). Bolt boarding length plus width.) is permitted if there is no wood trim. Second and third floor openings may be boarded if broken to protect the property from outside elements. Secure boards to exterior of property. Screening areas are Milwaukee-Area bounded by Capitol Drive on the north, Humbolt Avenue on the east, Interstate I-94 on the south, and Sherman Blvd, on the west. =========================================================================== (*) Indicates previous name of office. MORTGAGEE LETTER 95-25 Attachment 4 Page 11 of 26 BOARDING SERVICE REQUIREMENTS AND COST SCHEDULE Southwest Offices =========================================================================== Variation(s) From Local HUD Office(s) General Requirements Service Cost ___________________________________________________________________________ Arkansas State Use 3/8 inch or greater Small windows $20 Lubbock by 9-inch or 10-inch (24 x 36 in.) Houston carriage bolt mated with Louisiana State nut and 2 1-inch flat Medium windows $25 (New Orleans*) washers. Drill holes in (30 x 42 in.) Oklahoma State 2 by 4 stock and plywood (Oklahoma City*) to be 3/8 inch in Large windows $30 San Antonio diameter. Washer openings (36 x 60 in.) Texas State to be of sufficient size (Ft. Worth*) to fully accept square Security Door $30 portion of bolt beneath head. Bolt and mated Front Door $35 hardware may be galvanized or cad plated. Bolts must Garage Door $80 be tightened to maximum extent without disturbing Sliding Glass Door $50 wood materials. See diagrams on pages 21 Double Door $70 through 23 for further instruction. Attic opening $15 (Scuttle hole) 1: Size and location of openings must be specified on the request to HUD for approval to board. 2: All fabricated boards will be plainly marked on the inside surface with the exterior dimensions to the nearest 1/8 inch to facilitate interchangability. 3: All fabricated boards will be painted with one coat of primer on exterior surface and edges. 4: A 3-inch minimum opening should be left at the tops of boarded windows for light. 5: To ensure no hazards exists, remove all broken glass from the windows, as well as the interior and exterior surrounding areas. 6: Use the 1/2 inch or 3/4 inch plywood where plywood is required. =========================================================================== (*) Indicates previous name of office. MORTGAGEE LETTER 95-25 Attachment 4 Page 12 of 26 BOARDING SERVICE REQUIREMENTS AND COST SCHEDULE Southwest Offices (continued) =========================================================================== Variation(s) From Local HUD Office(s) General Requirements Service Cost ___________________________________________________________________________ New Mexico State Use 3/8 inch or greater by Small windows $25 9-inch or 10-inch carriage (24 x 36 in.) bolt mated with nut and 2 1-inch flat washers. Drill Medium windows $30 holes in 2 by 4 stock and (30 x 42 in.) plywood to be 3/8 inch in diameter. Washer openings Large windows $35 to be of sufficient size to (36 x 60 in.) fully accept square portion of bolt beneath head. Bolt Security Door $35 and mated hardware may be galvanized or cad plated. Front Door $40 Bolts must be tightened to maximum extent without Garage Door $90 disturbing wood materials. See diagrams on pages 21 Sliding Glass Door $60 through 23 for further instruction. Double Door $80 1: Size and location of Attic opening $15 openings must be specified (Scuttle hole) on the request to HUD for approval to board. 2: All fabricated boards will be plainly marked on the inside surface with the exterior dimensions to the nearest 1/8 inch to facilitate interchangability. 3: All fabricated boards will be painted with one coat of primer on exterior surface and edges. 4: A 3-inch minimum opening should be left at the tops of boarded windows for light. 5: To ensure no hazards exists, remove all broken glass from the windows, as well as the interior and exterior surrounding areas. 6: Use the 1/2 inch or 3/4 inch plywood where plywood is required. =========================================================================== (*) Indicates previous name of office. MORTGAGEE LETTER 95-25 Attachment 4 Page 13 of 26 BOARDING SERVICE REQUIREMENTS AND COST SCHEDULE Southwest Offices (continued) =========================================================================== Local HUD Variation(s) From General Office(s) Requirements Service Cost ___________________________________________________________________________ Shreveport See page 24 of this Small windows $25 attachment for specific (24 x 36 in.) boarding instructions and diagram. Medium windows $30 (30 x 42 in.) Large windows $35 (36 x 60 in.) Security Door $35 Front Door $40 Garage Door $90 Sliding Glass Door $60 Double Door $80 Attic opening $15 (Scuttle hole) ___________________________________________________________________________ Tulsa Use 3/8 inch or greater by Small windows $40 9-inch or 10-inch carriage (24 x 36 in.) bolt mated with nut and 2 1-inch flat washers. Drill Medium windows $50 holes in 2 by 4 stock and (30 x 42 in.) plywood to be 3/8 inch in diameter. Washer openings Large windows $60 to be of sufficient size (36 x 60 in.) to fully accept square portion of bolt beneath head. Security Door $60 Bolt and mated hardware may be galvanized or cad Front Door $70 plated. Bolts must be tightened to maximum extent Garage Door $160 without disturbing wood materials. See diagrams on Sliding Glass Door $100 pages 21 through 23 for further instruction. Double Door $140 1: Size and location of Attic opening $30 openings must be specified (Scuttle hole) on the request to HUD for approval to board. 2: All fabricated boards will be plainly marked on the inside surface with the exterior dimensions to the nearest 1/8 inch to facilitate interchangability. 3: All fabricated boards will be painted with one coat of primer on exterior surface and edges. 4: A 3-inch minimum opening should be left at the tops of boarded windows for light. 5: To ensure no hazards exists, remove all broken glass from the windows, as well as the interior and exterior surrounding areas. 6: Use the 1/2 inch or 3/4 inch plywood where plywood is required. =========================================================================== (*) Indicates previous name of office. MORTGAGEE LETTER 95-25 Attachment 4 Page 14 of 26 BOARDING SERVICE REQUIREMENTS AND COST SCHEDULE Great Plains Offices =========================================================================== Variation(s) From Local HUD Office(s) General Requirements Service Cost ___________________________________________________________________________ Iowa State 1/2 inch plywood, cut to Small windows $.30/ fit opening, painted on (basements) u.i. exterior side, nail/bolt boarding per opening. Medium windows $.30/ u.i. When there is no primary entry door, install security Large windows $.35/ door. Construct door for (picture) u.i. main entrance (5/8 plywood) with hasp/padlock and hinge. Casement window $.30/ Paint exterior side. - single u.i. Front door $.22/ u.i. Double door $.22/ u.i. Sliding glass $.22/ door u.i. Garage door $.15/ u.i. Security door $.22/ u.i. Block 1 door $10/ w/2x4 opening (Note: United Inch (u.i.) is defined as length plus width.) ___________________________________________________________________________ Kansas/Missouri State 1/2 inch plywood, cut to fit Small windows $15 (Kansas City*) opening, painted on exterior (basements) side, nail / bolt boarding per opening. Medium windows $25 When there is no primary Large windows $35 entry door, install security (picture) door. Construct door for main entrance (5/8 plywood) Casement window $15 with hasp/padlock and - single hinge. Paint exterior side. Front door $25 Double door $50 Sliding glass door $50 Garage door $50 Security door $50 Block 1 door $10 w/2x4 =========================================================================== (*) Indicates previous name of office. MORTGAGEE LETTER 95-25 Attachment 4 Page 15 of 26 BOARDING SERVICE REQUIREMENTS AND COST SCHEDULE Great Plains Offices (continued) =========================================================================== Variation(s) From Local HUD Office(s) General Requirements Service Cost ___________________________________________________________________________ Nebraska State 1/2 inch plywood, cut to fit Small windows $15 St. Louis opening, painted on exterior (basements) side, nail / bolt boarding per opening. Medium windows $25 When there is no primary Large windows $35 entry door, install security (picture) door. Construct door for main entrance (5/8 Casement window $25 plywood) with hasp/padlock - single and hinge. Paint exterior side. Front door $25 Double door $50 Sliding glass door $50 Garage door $50 Security door $60 Block 1 door w/2x4 $10 =========================================================================== Rocky Mountain Offices =========================================================================== Variation(s) From Local HUD Office(s) General Requirements Service Cost ___________________________________________________________________________ Colorado State If a swamp cooler is Boarding $2/sq. ft. removed, board the opening without authorization from HUD to prevent interior damage. Emergency boarding and securing should be telephoned into the Colorado State Office and a verbal response will be given immediately. Mortgagees must follow up with a written request confirming the verbal authorization via fax. ___________________________________________________________________________ Montana State If a swamp cooler is Boarding $2/sq. ft. North Dakota State removed, board the opening Utah State without authorization from HUD to prevent interior damage. =========================================================================== (*) Indicates previous name of office. MORTGAGEE LETTER 95-25 Attachment 4 Page 16 of 26 BOARDING SERVICE REQUIREMENTS AND COST SCHEDULE Pacific / Hawaii Offices =========================================================================== Variation(s) From Local HUD Office(s) General Requirements Service Cost ___________________________________________________________________________ Arizona State Boarding is pre-approved in Small windows $35 (Phoenix*) the following areas: (less than 8 sq. ft) All properties located on Medium windows $50 Indian Reservations and an (8-16 sq. ft) area located in South Phoenix "Beginning at the Large windows $65 intersection of 51st Avenue (16-32 sq. ft) and Washington Street, thence Southerly along 51st Slider $80 Avenue to Ray Road, thence (over 32 sq. ft) Easterly to the boundary line of South Mountain Park, Security door $130 thence along the Northern w/padlock boundary line of South (Where there is Mountain Park to 40th Street, no primary door, thence Northerly along 40th install security Street to Washington Street, door.) thence Westerly to the point of beginning. See pages 25 and 26 of this attachment for specific boarding instructions and diagram. ___________________________________________________________________________ California State See page 25 and 26 of this Small window $35 (San Francisco*) attachment for specific (less than 8 sq. ft) boarding instructions and diagram. Medium windows $50 (8-16 sq. feet) If window frames are badly damaged or missing, the Large windows $65 window(s) are to be boarded (16-32 sq. feet) without prior approval. Unusual openings such as a Slider $85 doggy-door, or where a wall (over 32 sq. feet) air-conditioner or cooler was once installed, must be Security door $130 secured, usually by boarding. W/padlock Prior approval is not (Where there is required to board these. no primary door, A before and after picture install security is required. door.) Contact the local HUD office for boarding instructions when conveying properties in the following cities: Pittsburg, San Pablo, Oakland, Richmond, and Vallejo. =========================================================================== (*) Indicates previous name of office. MORTGAGEE LETTER 95-25 Attachment 4 Page 17 of 26 BOARDING SERVICE REQUIREMENTS AND COST SCHEDULE Pacific / Hawaii Offices (continued) =========================================================================== Local HUD Variation(s) From General Office(s) Requirements Service Cost ___________________________________________________________________________ Fresno See pages 25 and 26 of Small windows $40 this attachment for (less than 8 sq. ft) specific boarding instructions and diagram. Medium windows $55 (8-16 sq. feet) Large windows $75 (16-32 sq. feet) Slider $90 (over 32 sq. feet) Security door $130 w/padlock (Where there is no primary door, install security door.) ___________________________________________________________________________ Hawaii State See pages 25 and 26 of Small window $35 Nevada State this attachment for (less than 8 sq. ft) (Las Vegas*) specific boarding Reno instructions and diagram. Medium windows $50 Santa Ana (8-16 sq. feet) Tucson Large windows $65 (16-32 sq. feet) Slider $80 (over 32 sq. feet) Security door $130 W/padlock (Where there is no primary door, install security door.) ___________________________________________________________________________ Los Angeles All properties in the Small window $35 jurisdiction of the Los (less than 8 sq. ft) Angeles Office located in the following areas only, Medium windows $50 must be secured with window (8-16 sq. feet) screens (not boarded) and security doors. Screening Large windows $65 cost is the same as boarding. (16-32 sq. feet) Inglewood Los Angeles Slider $80 Pasadena San Fernando (over 32 sq. feet) Compton Azusa Pico Rivera Lynwood Security door $130 La Puenta Carson w/padlock Hawaiian Huntington (Where there is Gardens Park no primary door, Paramount La Verne install security Harbor City Artesia door.) Bell Flower Downey Back or side door $80 Pacoima Pamona Long Beach W. Covina Wilmington Duarte San Dimas Whitter Hacienda Heights Call the Chief Property Officer for a copy of the screening specification if needed. =========================================================================== (*) Indicates previous name of office. MORTGAGEE LETTER 95-25 Attachment 4 Page 18 of 26 BOARDING SERVICE REQUIREMENTS AND COST SCHEDULE Pacific / Hawaii Offices (continued) =========================================================================== Local HUD Variation(s) From General Office(s) Requirements Service Cost ___________________________________________________________________________ Sacramento Boarding is pre-approved in Small windows $50 the following areas: (less than 8 sq. ft) Hayfork 96041, Medium windows $65 Olivehurst 95961, (8-16 sq. ft) Broderick 95065, Anderson 96007, Large windows $80 Maryville 95901, (16-32 sq. ft) Rio Lind 95673 & 95676, Del Paso 95838, Slider $95 Oak Park 95817, (over 32 sq. ft) Florin Rd. 95823 Security door $130 Board all broken windows in w/padlock any area; also, board broken (Where there is windows when receive a no primary door, police report. install security door.) See pages 25 and 26 of this attachment for specific boarding instructions and diagram. ___________________________________________________________________________ San Diego Boarding is pre-approved in Small windows $35 the following areas: (less than 8 sq. ft) 1. The area in the city of San Diego between Highway Medium windows $50 94 and National City and (8-16 sq. feet) Paradise Valley Road. 2. The area in the city of Large windows $65 San Diego south of University (16-32 sq. feet) and between 34th Street & Euclid. Slider $80 3. The area in the county (over 32 sq. feet) of San Diego south of Highway 94 and north of Security door $130 Paradise Valley Road and w/padlock Highway 54. (Where there is 4. When in doubt, please no primary door, call the San Diego HUD install security Office. door.) See pages 25 and 26 of this attachment for specific boarding instructions and diagram. =========================================================================== Northwest / Alaska Offices =========================================================================== Local HUD Variation(s) From General Office(s) Requirements Service Cost ___________________________________________________________________________ Alaska State No pre-approved boarding Idaho State areas. Prior Written Oregon State approval required. Washington State =========================================================================== (*) Indicates previous name of office. MORTGAGEE LETTER 95-25 Attachment 4 Page 19 of 26 BOARDING SERVICE REQUIREMENTS AND COST SCHEDULE PLYWOOD BOARDING INSTRUCTIONS FOR MIDWEST OFFICES ******************************************************************** * GRAPHICS MATERIAL IN ORIGINAL DOCUMENT OMITTED * ******************************************************************** This illustration graphically identifies the method of installing plywood in window openings. Unless extenuating site conditions or neighborhoods justify this type of installation, securing contractor shall confine installation to wire meshing windows. MORTGAGEE LETTER 95-25 Attachment 4 Page 20 of 26 BOARDING SERVICE REQUIREMENTS AND COST SCHEDULE SCREENING INSTRUCTIONS FOR MIDWEST OFFICES ******************************************************************** * GRAPHICS MATERIAL IN ORIGINAL DOCUMENT OMITTED * ******************************************************************** MORTGAGEE LETTER 95-25 Attachment 4 Page 21 of 26 BOARDING SERVICE REQUIREMENTS AND COST SCHEDULE SECURING INSTRUCTIONS FOR SOUTHWEST OFFICES ******************************************************************** * GRAPHICS MATERIAL IN ORIGINAL DOCUMENT OMITTED * ******************************************************************** MORTGAGEE LETTER 95-25 Attachment 4 Page 22 of 26 BOARDING SERVICE REQUIREMENTS AND COST SCHEDULE SECURING INSTRUCTIONS FOR SOUTHWEST OFFICES ******************************************************************** * GRAPHICS MATERIAL IN ORIGINAL DOCUMENT OMITTED * ******************************************************************** MORTGAGEE LETTER 95-25 Attachment 4 Page 23 of 26 BOARDING SERVICE REQUIREMENTS AND COST SCHEDULE SECURING INSTRUCTIONS FOR SOUTHWEST OFFICES ******************************************************************** * GRAPHICS MATERIAL IN ORIGINAL DOCUMENT OMITTED * ******************************************************************** MORTGAGEE LETTER 95-25 Attachment 4 Page 24 of 26 BOARDING SERVICE REQUIREMENTS AND COST SCHEDULE Shreveport Office Boarding Variation ******************************************************************** * GRAPHICS MATERIAL IN ORIGINAL DOCUMENT OMITTED * ******************************************************************** MORTGAGEE LETTER 95-25 Attachment 4 Page 25 of 26 BOARDING SERVICE REQUIREMENTS AND COST SCHEDULE BOARDING INSTRUCTIONS FOR PACIFIC / HAWAII OFFICES Maximum Security Specifications ******************************************************************** * GRAPHICS MATERIAL IN ORIGINAL DOCUMENT OMITTED * ******************************************************************** All windows and doors shall be secured. All openings except the front door shall be secured per the above drawing, or similar, as conditions permit with one piece of plywood only, unless the opening requires larger than a 4' X 8' sheet. All plywood shall be 5/8" except the Security Door which shall be 3/4". Remove all removable glazed sections where glass is intact and place inside the house. Openings 30" high or less may be secured with only one 2 X 4 and two bolts. All bolts securing the 2 X 4's must be tightened carefully to be snug, but not crush the interior finishes. The purpose of the double nuts is to tighten them against one another as tight as possible. If the dwelling has decorative item adjacent to the opening, such as surface applied shutters, etc., that are easily removed, carefully remove them and place inside the house. MORTGAGEE LETTER 95-25 Attachment 4 Page 26 of 26 BOARDING SERVICE REQUIREMENTS AND COST SCHEDULE BOARDING INSTRUCTIONS FOR PACIFIC / HAWAII OFFICES (CONTINUED) Front door detail ******************************************************************** * GRAPHICS MATERIAL IN ORIGINAL DOCUMENT OMITTED * ******************************************************************** Set plywood flush with brick mould on hinge side. Lap plywood over brick mould on lock side. Fit edges as close as practical. The Security Door which shall be 3/4" plywood. Hinges shall be 6" Extra Heavy Tee. The locking device shall be an 8" X 12" flat tee strap with a five pin, 318 inch hardened steel shackle padlock (padlock not included in price of door). The front door shall be secured as per the "front door detail" for either masonry or frame exterior walls. The tee portion of the hinge shall be fastened with 1 1/2 screws to the jamb. Pilot holes must be drilled so as to not split the jamb. The tee strap shall be nailed through the door stop and jamb with 6d box nails. Cut a slot in the plywood just large enough for the strap leg and reinforce both outer edges of the Blot with flat straps (minimum 1" x 8") fastened with carriage bolts. If the door jamb is loose and has applied stop, remove the stop and renail the jamb with 16d cut or box nails as appropriate, located so that the new stop will cover the nails. Attic access panels in the carport ceilings shall be secured by nailing a piece of plywood into the joists only, with a minimum of four 16d box or common nails (maximum charge $15.00). "Carport" type storage rooms which are not part of the main house shall be secured by nailing one piece of plywood to the jamb, over the door (maximum charge $30.00). Exact boarding specifications may vary among the local offices. Specifications can be obtained from the Chief Property Officers. MORTGAGEE LETTER 95-25 Attachment 5 Page 1 of 11 DEBRIS REMOVAL SERVICE REQUIREMENTS AND COST SCHEDULE HUD will not reimburse amounts in excess of the amount listed below for interior and exterior cleaning and debris removal without prior written approval from the local HUD office. A mortgagee may expend up to this amount without local HUD office approval if the services are within the cost limits established below. This cost schedule also identifies those local HUD offices that do not require lenders to remove debris. For those offices, however, the mortgagee is still responsible for completing evictions including removal of all personal property. Broom sweeping and dump fees are part of the maximum allowable cost limit for debris removal and are not considered separate services or claimable expenses. Abandoned vehicle removal is not included in the debris removal cost limit and must be performed in accordance with local laws. No amount over the cubic yard or overall cost limit which does not have prior written approval from the local HUD office is to be claimed for reimbursement. When requesting approval to exceed the debris removal cost limit, the mortgagee must obtain two independent competitive bids. If the mortgagee utilizes a field service company, the field service company, upon finding that debris removal limits will be exceeded, must develop its bid and immediately forward the bid to the mortgagee. A second independent and competitive bid should be obtained by the mortgagee. In the event the field service company identifies another contractor for the mortgagee who wishes to submit a bid, such bid should be forwarded by the contractor directly to the mortgagee. However, HUD will allow the field service company to obtain the bid and forward it to the mortgagee. Under no circumstances may the mortgagee allow field service companies or contractors to process and submit bids directly to the local HUD office. This violates the integrity of the two bid process and is prohibited. The bids must specify the types and location of the debris and the number of cubic yards. Any additional costs of non-general refuse should be factored into the final bid and clearly indicated for local HUD office review. All bids should be on the bidder's company letterhead and must include the bidders name, address, telephone number and the bidder's signature. Upon receipt of the bids, the mortgagee must date stamp them and attach them to a Request to Exceed Cost Limits for P & P (see Attachment 9) which is to identify all other protection and preservation expenses to date so that the local HUD office will know if and by how much the mortgagee will exceed the maximum allowable cost limit. Any debris removed per local code is also subject to the established cost limits on debris removal. Bids are required for debris removal only to exceed the allowable cost limit. There may be instances where because of the remote location of the property or for some other reason, the mortgagee may have difficulty in obtaining the required number of bids. Therefore, mortgagees may appeal to the local HUD office in those cases where they encounter difficulties in obtaining estimates. For such cases, the local HUD office may accept less than the required number of bids before issuing approval to exceed the limit. All such exceptions shall be provided to the lender in writing. Mortgagees will not be reimbursed for the cost of obtaining bids. Upon receipt of the required bids from the mortgagee, the local HUD office will do one of the following: MORTGAGEE LETTER 95-25 Attachment 5 Page 2 of 11 DEBRIS REMOVAL SERVICE REQUIREMENTS AND COST SCHEDULE - Notify the mortgagee to accept one of the bids submitted; - Accept neither bid but secure a bid from a HUD source and notify the mortgagee of the approved cost and vendor. The mortgagee may then either (1) remove the debris via its own source for the approved cost or (2) contract directly with HUD's source for the approved bid amount; or - Notify the mortgagee to convey the property without removing the debris. Clean Out of the Interior of the Property (Includes Attic, Basement, and Crawl Spaces) Clean-outs of the interior of the property must include the removal and proper disposal of debris, trash, personal effects such as furniture, clothing, dishes and utensils, shabby and torn carpet, cracked and torn linoleum and dead animals unless otherwise instructed by local law enforcement during an eviction. Each interior room must be broom cleaned at the time of conveyance. This standard will also apply to garages (attached or detached), sheds, barns, utility rooms, and other structures located on the property. All free-standing appliances such as refrigerators, air conditioners, washers and dryers, etc., and all light fixtures, ceiling fans, mantels, wall mirrors, and fireplace gas logs are to be left in the property. All appliances are to be documented that they are present on the property so that future inspections will show if any of the free-standing appliances are missing. Documentation must be maintained in the mortgagee's review file if appliances are discovered missing on future inspections. Refrigerators and stoves must be cleaned of all organic materials and other debris. Hazardous Waste Removal Most residential properties will have very limited hazardous waste. Questions regarding hazardous waste removal procedures should be directed to local health or environmental departments for guidance on removal. While checking with the health or environmental source, be sure to seek information relating to approved sources and locations for disposal. In some cases, access to approved registered hazardous waste haulers with approved storage facilities will be less expensive than having to pay an excessive cost to deliver one to an authorized disposal site. Bug and/or Pest Infestation If, on the initial inspection, the mortgagee finds the property to be severely infested with roaches, water bugs, mice, rats, etc., to the extent that clean-out and debris removal can not be effectively completed, the mortgagee should have the property properly fumigated by a Pest Control Service licensed to conduct such business in the area where the property is located. MORTGAGEE LETTER 95-25 Attachment 5 Page 3 of 11 DEBRIS REMOVAL SERVICE REQUIREMENTS AND COST SCHEDULE New England Offices =========================================================================== Variation(s) From General Local HUD Office(s) Requirements Cost ___________________________________________________________________________ Connecticut State $45 per cubic yard $900 1 unit maximum $1,000 2 unit maximum $1,100 3 unit maximum $1,200 4 unit maximum $100 for vehicle removal $25/floor for insect treatment ___________________________________________________________________________ Massachusetts State $35 per cubic yard $750 1 unit maximum $1,000 2 unit maximum $1,200 3 unit maximum $1,400 4 unit maximum $100 for vehicle removal $45/floor for insect treatment ___________________________________________________________________________ New Hampshire State $35 per cubic yard Rhode Island State $750 1 unit maximum $800 2 unit maximum $850 3 unit maximum $900 4 unit maximum $100 for vehicle removal $25/floor for insect treatment =========================================================================== (*) Indicates previous name of office. MORTGAGEE LETTER 95-25 Attachment 5 Page 4 of 11 DEBRIS REMOVAL SERVICE REQUIREMENTS AND COST SCHEDULE New York / New Jersey Offices =========================================================================== Variation(s) From General Local HUD Office(s) Requirements Cost ___________________________________________________________________________ Albany $52 per cubic yard New Jersey State $500 1 unit maximum (Newark*) $650 2 unit maximum $800 3 unit maximum $900 4 unit maximum $100 for vehicle removal ___________________________________________________________________________ Buffalo $52 per cubic yard $500 1 unit maximum $650 2 unit maximum $800 3 unit maximum $900 4 unit maximum $100 for vehicle removal $75 - Poison Baiting for Rodents (single unit) $50 - Poison Baiting for Rodents (add'l unit) $125 - Contact Poison for Insects (single unit) $75 - Contact Poison for Insects (add'l unit) ___________________________________________________________________________ Camden If vehicle is tagged, clear $52 per cubic yard thru police for owner $500 1 unit maximum before removing. $650 2 unit maximum $800 3 unit maximum $900 4 unit maximum $100 for vehicle removal ___________________________________________________________________________ New York State $52 per cubic yard (New York City*) $500 1 unit maximum $850 2 unit maximum $1,000 3 unit maximum $1,100 4 unit maximum $100 for vehicle removal $75 - Poison Baiting for Rodents (single unit) $50 - Poison Baiting for Rodents (add'l unit) $125 - Contact Poison for Insects (single unit) $75 - Contact Poison for Insects (add'l unit) =========================================================================== (*) Indicates previous name of office. MORTGAGEE LETTER 95-25 Attachment 5 Page 5 of 11 DEBRIS REMOVAL SERVICE REQUIREMENTS AND COST SCHEDULE Mid-Atlantic Offices =========================================================================== Variation(s) From General Local HUD Office(s) Requirements Cost ___________________________________________________________________________ District of Columbia Extermination of Bugs or $35 per cubic yard Virginia State Pests is included in the $400 1 unit maximum clean out costs and is $650 2 unit maximum not to be billed as a $725 3 unit maximum separate service. $875 4 unit maximum $120 for vehicle removal ___________________________________________________________________________ Maryland State Extermination of Bugs or $40 per cubic yard Pests is included in the $400 1 unit maximum clean out costs and is $650 2 unit maximum not to be billed as a $725 3 unit maximum separate service. $875 4 unit maximum $100 for vehicle removal ___________________________________________________________________________ Pennsylvania State Extermination of Bugs or $35 per cubic yard (Philadelphia*) Pests is included in the $400 1 unit maximum clean out costs and is $650 2 unit maximum not to be billed as a $725 3 unit maximum separate service. $875 4 unit maximum $120 for vehicle removal ___________________________________________________________________________ Pittsburgh Extermination of Bugs or $35 per cubic yard Pests is included in the $400 1 unit maximum clean out costs and is $650 2 unit maximum not to be billed as a $825 3 unit maximum separate service. $1,000 4 unit maximum $100 for vehicle removal ___________________________________________________________________________ West Virginia State Mortgagees are not to perform any debris removal without specific local HUD office approval. Extermination of Bugs or Pests is included in the clean out costs and is not to be billed as a separate service. =========================================================================== (*) Indicates previous name of office. MORTGAGEE LETTER 95-25 Attachment 5 Page 6 of 11 DEBRIS REMOVAL SERVICE REQUIREMENTS AND COST SCHEDULE Southeast / Caribbean Offices =========================================================================== Variation(s) From General Local HUD Office(s) Requirements Cost ___________________________________________________________________________ Alabama State One before and one after $25 per cubic yard Coral Gables photograph is required $300 1 unit maximum Georgia State for each room or $450 2 Unit maximum Jacksonville outbuilding that has $600 3 unit maximum Knoxville debris to be removed. $750 4 unit maximum Memphis Orlando $50 for vehicle removal Tampa Tennessee State (Nashville*) ___________________________________________________________________________ Caribbean One before and one after $25 per cubic yard photograph is required for each room or $200 per story outbuilding that has debris to be removed. $50 for vehicle removal ___________________________________________________________________________ Kentucky State Mortgagees are not to $25 per cubic yard perform any interior debris removal without $150 Exterior cleaning specific local HUD office only approval. Mortgagees are to remove exterior $50 for vehicle removal debris only. One before and one after photograph is required for exterior debris removed. ___________________________________________________________________________ Mississippi State Mortgagees are not to North Carolina State perform any debris removal South Carolina State without specific local HUD office approval. =========================================================================== Midwest Offices =========================================================================== Variation(s) From General Local HUD Office(s) Requirements Cost ___________________________________________________________________________ Cincinnati Mortgagees are not to $25 per cubic yard Illinois State perform any interior debris removal (except for health $150 Exterior cleaning issues: raw garbage, animal only (and interior for feces, etc.) without prior health issues: raw approval from the local HUD garbage, animal feces, office. etc.) $50 for vehicle removal ___________________________________________________________________________ Cleveland Mortgagees are not to $25 per cubic yard perform any interior debris removal (except for health $400 maximum issues: raw garbage, animal feces, etc.) without prior $50 for vehicle removal approval from the local HUD office. If HUD approval for health related interior cleaning is required, include property key with approval request. =========================================================================== (*) Indicates previous name of office. MORTGAGEE LETTER 95-25 Attachment 5 Page 7 of 11 DEBRIS REMOVAL SERVICE REQUIREMENTS AND COST SCHEDULE Midwest Offices (continued) =========================================================================== Variation(s) From General Local HUD Office(s) Requirements Cost ___________________________________________________________________________ Flint Mortgagees are not to $25 per cubic yard perform any interior debris removal (except for health $150 Exterior cleaning issues: raw garbage, animal only (and interior for feces, etc.) without prior health issues: raw approval from the local HUD garbage, animal feces, office. etc.) $50 Max. for interior cleaning (health issues only). Remove doors from $15 per appliance to refrigerators/freezers doors left in remove property. $50 for vehicle removal ___________________________________________________________________________ Grand Rapids Mortgagees are not to $28 per cubic yard perform any interior debris removal (except for health $400 Exterior cleaning issues: raw garbage, animal only (and interior for feces, etc.) without prior health issues: raw approval from the local HUD garbage, animal feces, office. etc.) Remove the refrigerator $56 Maximum for door and leave in property. interior cleaning (health issues only). $50 for vehicle removal ___________________________________________________________________________ Indiana State Requests to exceed debris $25 per cubic yard removal cap must be broken down as follows: 1) Int. $400 maximum Debris; 2) Ext. Debris; 3) Health Hazards $50 for vehicle removal (perishables) ___________________________________________________________________________ Michigan State $25 per cubic yard (Detroit*) $400 maximum $50 for vehicle removal ___________________________________________________________________________ Minnesota State Mortgagees are not to $25 per cubic yard perform any interior debris removal (except for health $100 Exterior cleaning or safety issues: raw only (and interior for garbage, animal feces, health issues: raw etc.) without prior approval garbage, animal feces, from the local HUD office. etc.) Should a situation arise involving hazardous waste, $25 Trip Fee - Only for notify the local HUD office. properties outside the 8-county metro area Include original photos (Anoka, Carver, Dakota, with request to exceed Hennepin, Ramsey, limit. Scott, Washington, Wright Counties) where the contractor must travel over 50 miles from base to property. $50 for vehicle removal =========================================================================== (*) Indicates previous name of office. MORTGAGEE LETTER 95-25 Attachment 5 Page 8 of 11 DEBRIS REMOVAL SERVICE REQUIREMENTS AND COST SCHEDULE Midwest Offices (continued) =========================================================================== Variation(s) From General Local HUD Office(s) Requirements Cost ___________________________________________________________________________ Ohio State Provide key to Ohio State $25 per cubic yard (Columbus*) Office if cost of interior debris is over $400. $400 maximum $50 for vehicle removal ___________________________________________________________________________ Wisconsin State Mortgagees are not to $25 per cubic yard perform any interior debris removal (except for health $50 Max. for interior issues: raw garbage, animal cleaning (health feces, etc.) without prior issues only). approval from the local HUD office. $400 Debris Removal Max. $50 for vehicle removal =========================================================================== Southwest Offices =========================================================================== Variation(s) From General Local HUD Office(s) Requirements Cost ___________________________________________________________________________ Arkansas State Mortgagees are not to perform any debris removal without prior approval from the local HUD office. ___________________________________________________________________________ Houston Mortgagees are not to perform any debris removal without prior approval from the local HUD office except under the following circumstances: health hazards, danger of further property deterioration, cleaning lien by municipality. ___________________________________________________________________________ Louisiana State Dump fees will be reimbursed $22 per cubic yard (New Orleans*) as a separate expense and $250 1 unit maximum outside the debris removal $300 2 unit maximum maximum only for hazardous $350 3 unit maximum wastes, noncompactibles $400 4 unit maximum (steel, cable, concrete, etc.), tires, appliances, $50 for vehicle removal mattresses, etc. A copy of the dump fee receipt must be maintained in the claim file. ___________________________________________________________________________ Lubbock Dump fees will be reimbursed $22 per cubic yard New Mexico State as a separate expense and $250 1 unit maximum Oklahoma State outside the debris removal $300 2 unit maximum (Oklahoma City*) maximum only for hazardous $350 3 unit maximum wastes, noncompactibles $400 4 unit maximum (steel, cable, concrete, etc.), tires, appliances, mattresses, etc. A copy of the dump fee receipt must be maintained in the claim file. ___________________________________________________________________________ Texas State Mortgagees are not to (Ft. Worth*) perform any debris removal without prior approval from the local HUD office, except for health and safety hazards, personal property, danger of further property deterioration, or cleaning lien by municipality. =========================================================================== (*) Indicates previous name of office. MORTGAGEE LETTER 95-25 Attachment 5 Page 9 of 11 DEBRIS REMOVAL SERVICE REQUIREMENTS AND COST SCHEDULE Southwest Offices (continued) =========================================================================== Variation(s) From General Local HUD Office(s) Requirements Cost ___________________________________________________________________________ San Antonio Dump fees will be reimbursed $25 per cubic yard as a separate expense and $350 1 unit maximum outside the debris removal $500 2 unit maximum maximum only for hazardous $650 3 unit maximum wastes, noncompactibles $800 4 unit maximum (steel, cable, concrete, etc.), tires, appliances, $100 for vehicle mattresses, etc. A copy removal of the dump fee receipt must be maintained in the claim file. ___________________________________________________________________________ Shreveport Dump fees will be reimbursed $22 per cubic yard as a separate expense and $250 1 unit maximum outside the debris removal $300 2 unit maximum maximum only for hazardous $350 3 unit maximum wastes, noncompactibles $400 4 unit maximum (steel, cable, concrete, etc.), tires, appliances, $55 abandoned vehicle mattresses, etc. A copy removal of the dump fee receipt must be maintained in the claim file. ___________________________________________________________________________ Tulsa Dump fees will be reimbursed $25 per cubic yard in addition to cost per $15 dump fee cubic yard. Dump fee $500 1 unit maximum receipts must be maintained in the claim file. =========================================================================== Great Plains Offices =========================================================================== Variation(s) From General Local HUD Office(s) Requirements Cost ___________________________________________________________________________ Iowa State Inoperable appliances not $40 per cubic yard located in their normally $550 1 unit maximum used location (kitchen, $800 2 unit maximum laundry room, etc.) must $900 3 unit maximum be removed from the $1,000 4 unit maximum property. $75 for vehicle removal $75 for Bug & Pest Fumigation ___________________________________________________________________________ Kansas/Missouri Mortgagees are not to $75 for Bug & Pest State perform any debris removal Fumigation (Kansas City*) without prior approval from the local HUD office. ___________________________________________________________________________ Nebraska State $20 per cubic yard St. Louis $550 1 unit maximum $800 2 unit maximum $900 3 unit maximum $1,000 4 unit maximum $75 for vehicle removal $75 for Bug & Pest Fumigation =========================================================================== (*) Indicates previous name of office. MORTGAGEE LETTER 95-25 Attachment 5 Page 10 of 11 DEBRIS REMOVAL SERVICE REQUIREMENTS AND COST SCHEDULE Rocky Mountain Offices =========================================================================== Variation(s) From General Local HUD Office(s) Requirements Cost ___________________________________________________________________________ Colorado State Mortgagees are not to perform any debris removal without specific local HUD office approval. If debris constitutes a safety or health hazard, the mortgagee should contact the Colorado office to request approval to remove debris. ___________________________________________________________________________ Montana State Mortgagees are not to perform any debris removal without specific local HUD office approval. Vehicle Removal - Contact Sheriff's office to remove abandoned vehicles as they will remove for free. ___________________________________________________________________________ North Dakota State Mortgagees are not to perform Utah State any debris removal without specific local HUD office approval. =========================================================================== Pacific / Hawaii Offices =========================================================================== Variation(s) From General Local HUD Office(s) Requirements Cost ___________________________________________________________________________ Arizona State The Arizona State office $75 for vehicle removal (Phoenix*) requires all debris removal, except the four cubic yards included in the securing fee, to be pre-approved. Debris to be removed during securing is restricted to only that debris creating health and safety hazards and incidental trash such as newspapers, flyers, etc. Before approval is requested to remove debris, the lender must obtain two bids from competing firms. ___________________________________________________________________________ California State Mortgagees are not to perform (San Francisco*) any debris removal without Hawaii State specific local HUD office Nevada State approval. (Las Vegas*) Mortgagees must request Sacramento authorization to clean up Santa Ana and remove debris. This will only be approved when health and safety is an issue. ___________________________________________________________________________ Fresno Mortgagees are not to $100 for vehicle perform any debris removal removal* without specific local HUD office approval. $150 for vehicle Mortgagees must request removal if vehicle has authorization to clean up no wheels.* and remove debris. This will only be approved when * Before & after photos health and safety is an required for vehicle issue. removal =========================================================================== (*) Indicates previous name of office. MORTGAGEE LETTER 95-25 Attachment 5 Page 11 of 11 DEBRIS REMOVAL SERVICE REQUIREMENTS AND COST SCHEDULE Pacific / Hawaii Offices (continued) =========================================================================== Variation(s) From General Local HUD Office(s) Requirements Cost ___________________________________________________________________________ Los Angeles $25 per cubic yard $500 maximum $75 for vehicle removal $100 for vehicle removal if vehicle has no wheels. ___________________________________________________________________________ Reno Mortgagees are not to $75 for vehicle removal San Diego perform any debris removal without specific local HUD office approval. Mortgagees must request authorization to clean up and remove debris. This will only be approved when health and safety is an issue. ___________________________________________________________________________ Tucson $10 per cubic yard $500 maximum =========================================================================== Northwest / Alaska Offices =========================================================================== Variation(s) From General Local HUD Office(s) Requirements Cost ___________________________________________________________________________ Alaska State Mortgagees are not to perform any debris removal. Must obtain written permission from the local HUD office prior to spending any funds for the removal of hazardous items. ___________________________________________________________________________ Idaho State Mortgagees are not to perform any debris removal or remove abandoned vehicles. Cleanups permitted with prior approval only, when the local municipality has issued a citation requiring immediate abatement of health & safety code violations. ___________________________________________________________________________ Oregon State $50 per cubic yard $300 maximum $150 for vehicle removal including compliance with state and local laws and ordinance (Hauling & disposal only $100) ___________________________________________________________________________ Washington State Mortgagees are not to perform any debris removal. Must obtain written permission from the local HUD office prior to spending any funds for the removal of hazardous items or abandoned vehicles. Hazardous and/or flammable materials (i.e. paint, chemicals, gasoline, etc.) or anything which poses a threat to health or safety (this includes perishables) in the interior and/or garage shall be removed. =========================================================================== (*) Indicates previous name of office. MORTGAGEE LETTER 95-25 Attachment 6 Page 1 of 7 YARD MAINTENANCE SERVICE REQUIREMENTS AND COST SCHEDULE Lawn cutting (initial and subsequent cuts) includes cutting the lawn, trimming shrubs, weeding, mowing, sweeping of all paved areas (sidewalks, driveways, patios, etc.), and removal of all lawn clippings, related cuttings, and incidental debris (newspapers, flyers, bottles, etc.). These services are included in the initial cut and recut cost allowables and are not to be claimed as separate expenses unless otherwise specified in this attachment. For other exterior debris removal such as proper disposal of excessive trash, refuse, abandoned lawn furniture or any other objects or material that would not normally be kept on the lot and exterior of the property, please see Attachment 5, 'Debris Removal Service Requirements and Cost Schedule'. The disposal of all cuttings and incidental debris must be performed in the manner legally permitted by the community in which the work is performed. Grass should typically be cut twice a month between April 1 and October 31, however, more frequent lawn cuts may be allowed in certain areas indicated below. Once a month may be sufficient depending on the level of rainfall during the spring and summer seasons. Grass should not be cut between November 1 and March 31 unless prior written approval is obtained from the local HUD office or otherwise prescribed below. Grass and weeds must be cut to the edge of the property line and to a maximum of two inches. Grass and weeds must be trimmed around foundations, bushes, trees, and planting beds. Also, grass and weeds must be trimmed flush with fences and other construction that would normally require trimming. Mortgagees shall not order lawn maintenance for properties such as condominiums where yard maintenance is covered by associations for fees. In general, the mortgagee is to maintain a safe and accessible snow and ice-free condition of the property exteriors throughout the winter season. Snow removal must be effected at the discretion of the mortgagee but consistent with local codes and ordinances governing the removal of snow or ice. New England Offices =========================================================================== Local HUD Variation(s) From Office(s) General Requirements Service Cost ___________________________________________________________________________ Connecticut State Initial Cut $55 Recut $30 Trim Shrubs (Once between $45 Apr. 1 & Oct. 31.) Snow Removal (Entry Walks) $75 ___________________________________________________________________________ Massachusetts State Initial Cut $60 (<=5,000 sq. ft) Initial Cut $80 (>5,000 sq. ft) Recut (<=5,000 sq. ft) $35 Recut (>5,000 sq. ft) $55 Trim Shrubs (Once between $40 Apr.1 & Oct. 31.) Snow Removal (Entry Walks) $75 ___________________________________________________________________________ New Hampshire State Initial Cut $55 Rhode Island State Recut $30 Trim Shrubs (Once between $40 Apr.1 & Oct. 31.) Snow Removal (Entry Walks) $75 =========================================================================== (*) Indicates previous name of office. MORTGAGEE LETTER 95-25 Attachment 6 Page 2 of 7 YARD MAINTENANCE SERVICE REQUIREMENTS AND COST SCHEDULE New York / New Jersey Offices =========================================================================== Variation(s) From Local HUD Office(s) General Requirements Service Cost ___________________________________________________________________________ Albany Initial Cut $75 Recut $30 Snow Removal $28 ___________________________________________________________________________ Buffalo Initial Cut $50 Camden Recut $30 New Jersey State Snow Removal $28 (Newark*) ___________________________________________________________________________ New York State Initial Cut $125 (New York City*) Recut $40 Snow Removal $28 =========================================================================== Mid-Atlantic Offices =========================================================================== Variation(s) From Local HUD Office(s) General Requirements Service Cost ___________________________________________________________________________ District of Columbia Approximate Average Initial Cut $50 Pennsylvania State Lot Size: (less than 5,000 sq. ft) (Philadelphia*) D.C.: 50x100 Initial Cut $65 Virginia State Pa.: 60x100 (5,000 - 10,000 sq. ft) West Virginia State Va.: 75x100 Initial Cut W.V.: 1/4 - 1/2 acre (over 10,000 sq. ft) $90 Recut $30 (less than 5,000 sq. ft) Recut $45 (5,000 - 10,000 sq. ft) Recut $65 (over 10,000 sq. ft) Snow Removal $25 ___________________________________________________________________________ Maryland State Approx. Avg. Initial Cut $150 Lot Size: 20x60 (up to 10,000 sq. ft) Initial Cut $225 (over 10,000 sq. ft) Recut $30 (less than 5,000 sq. ft) Recut $60 (5,000 - 10,000 sq. ft) Recut (over 10,000 sq. ft) $75 Snow Removal $25 ___________________________________________________________________________ Pittsburgh Approx. Avg. Initial Cut $75 Lot Size: 50x100 (less than 5,000 sq. ft) Initial Cut $90 (5,000 - 10,000 sq. ft) Initial Cut $115 (over 10,000 sq. ft) Recut $30 (less than 5,000 sq. ft) Recut $45 (5,000 - 10,000 sq. ft) Recut (over 10,000 sq. ft) $65 Snow Removal $25 =========================================================================== (*) Indicates previous name of office. MORTGAGEE LETTER 95-25 Attachment 6 Page 3 of 7 YARD MAINTENANCE SERVICE REQUIREMENTS AND COST SCHEDULE Southeast / Caribbean Offices =========================================================================== Local HUD Variation(s) From Office(s) General Requirements Service Cost ___________________________________________________________________________ Alabama State An initial cut is Initial Cut $70 permitted year round, (Avg. lot size 100'x150') if needed. Lawn Recut $30 should be cut twice a month between For larger lots, multiply March 1 and November total sq. ft. by $.0047. 30. Two before and Maximum lot size for two after photos lawn maintenance is required for each 200 ft. x 200 ft. $188 lawn cut. ___________________________________________________________________________ Caribbean Lawn should be cut Initial Cut $70 twice a month year (Avg. lot size 100'x150') round. Two before Recut $30 and two after photos required for each For larger lots, multiply lawn cut. total sq. ft. by $.0047. Maximum lot size for lawn maintenance is 200 ft. x 200 ft. $188 ___________________________________________________________________________ Coral Gables Lawn should be cut Initial Cut $70 Jacksonville twice a month between (Avg. lot size 100'x150') Tampa April 1 and October Recut $30 31 and once a month between November 1 For larger lots, multiply and March 31. Two total sq. ft. by $.0047. before and two after Maximum lot size for photos required for lawn maintenance is each lawn cut. 200 ft. x 200 ft. $188 For larger lots, 43% of initial cost if more than $30. ___________________________________________________________________________ Georgia State Two before and two Initial Cut $70 Kentucky State after photos required (Avg. lot size 100'x150') Knoxville for each lawn cut. Recut $30 Memphis Mississippi State For larger lots, multiply North Carolina State total sq. ft. by $.0047. Tennessee State Maximum lot size for (Nashville*) lawn maintenance is 200 ft. x 200 ft. $188 ___________________________________________________________________________ Orlando Lawn should be cut Initial Cut $100 twice a month between (Avg. lot size 100'x150') April 1 and October Recut $30 31 and once a month between November 1 For larger lots, multiply and March 31. Two total sq. ft. by $.0047. before and two after Maximum lot size for photos required for lawn maintenance is each lawn cut. 200 ft. x 200 ft. $188 ___________________________________________________________________________ South Carolina State Two before and two Initial Cut $70 after photos required (Avg. lot size 100'x150') for each lawn cut. Recut $30 For larger lots, multiply total sq. ft. by $.0047. Maximum lot size for lawn maintenance is 200 ft. x 200 ft. $188 =========================================================================== (*) Indicates previous name of office. MORTGAGEE LETTER 95-25 Attachment 6 Page 4 of 7 YARD MAINTENANCE SERVICE REQUIREMENTS AND COST SCHEDULE Midwest Offices =========================================================================== Local HUD Variation(s) From Office(s) General Requirements Service Cost ___________________________________________________________________________ Cincinnati Initial Cut $40 Cleveland Recut $25 Flint Trim Shrubs $25 Indiana State (Once between April 1 Michigan State and October 31.) (Detroit*) Snow Removal (Entry Walks) $30 Ohio State (Columbus*) ___________________________________________________________________________ Grand Rapids Initial Cut - City Lot $40 Initial Cut - Rural Lot $60 Recut - City Lot $25 Recut - Rural Lot $40 Trim Shrubs $25 (Once between April 1 and October 31.) Snow Removal $30 ___________________________________________________________________________ Illinois State Initial Cut $40 Recut $25 Trim Shrubs $25 (Once between April 1 and October 31.) ___________________________________________________________________________ Minnesota State Rural properties Initial Cut $40 should be cut to (under 9,000 sq ft) conform to the area Initial Cut $85 standards. Walks (9,000 sq ft or larger) to the rekeyed Recut (under 9,000 sq ft) $25 door must be Recut $65 cleared. (9,000 sq ft or larger) Trim Shrubs $25 (Once between April 1 and October 31.) Snow Removal $30 ___________________________________________________________________________ Wisconsin State Initial Cut - City Lot $25 Initial Cut - Rural Lot $40 Recut - City Lot $15 Recut - Rural Lot $25 Trim Shrubs $25 (Once between April 1 and October 31.) Snow Removal $30 =========================================================================== (*) Indicates previous name of office. MORTGAGEE LETTER 95-25 Attachment 6 Page 5 of 7 YARD MAINTENANCE SERVICE REQUIREMENTS AND COST SCHEDULE Southwest Offices =========================================================================== Variation(s) From Local HUD Office(s) General Requirements Service Cost ___________________________________________________________________________ Arkansas State The lawn may be cut Initial Cut $45 Houston once during the Recut $20 Lubbock period November 1 Trim Shrubs $35 New Mexico State through March 31 (Once between April 1 Oklahoma State if needed. and October 31.) (Oklahoma City*) An initial cut may San Antonio occur any month of Texas State the year. (Ft. Worth*) ___________________________________________________________________________ Louisiana State The lawn may be cut Initial Cut $45 (New Orleans*) once during the Recut $30 period November 1 Trim Shrubs $35 through March 31 if (Once between April 1 needed. and October 31.) An initial cut may occur any month of the year. ___________________________________________________________________________ Shreveport The lawn may be cut Initial Cut $50 once during the Recut $25 period November 1 Trim Shrubs $35 through March 31 if (Once between April 1 needed. and October 31.) An initial cut may occur any month of the year. ___________________________________________________________________________ Tulsa The lawn may be cut Initial Cut $60 once during the (100 ft. x 150 ft. lot) period November 1 Initial Cut (per acre) $150 through March 31 if needed. Recut $25 An initial cut may occur any month of the year. Trees and shrubs Trim Shrubs and removal $75 must be cut back or of all cuttings (Once removed when growing between April 1 and near foundation or October 31.) touching roof. =========================================================================== Great Plains Offices =========================================================================== Variation(s) From Local HUD Office(s) General Requirements Service Cost ___________________________________________________________________________ Iowa State Initial Cut $100 Nebraska State Recut $20 ___________________________________________________________________________ Kansas/Missouri State (Kansas City*) Initial Cut $100 St. Louis Recut $35 =========================================================================== (*) Indicates previous name of office. MORTGAGEE LETTER 95-25 Attachment 6 Page 6 of 7 YARD MAINTENANCE SERVICE REQUIREMENTS AND COST SCHEDULE Rocky Mountain Offices =========================================================================== Local HUD Variation(s) From Office(s) General Requirements Service Cost ___________________________________________________________________________ Colorado State Initial Cut $35 Montana State Recut $25 North Dakota State Snow Removal $35 Utah State =========================================================================== Pacific / Hawaii Offices =========================================================================== Variation(s) From Local HUD Office(s) General Requirements Service Cost ___________________________________________________________________________ Arizona State Grass should be cut Initial Cut $75 (Phoenix*) year round. One cut Recut $40 a month should be sufficient, however, two cuttings a month may be required after a rainy period. Mortgagees will not be reimbursed for properties with desert landscaping except for weed removal. One before and one after photo is required for each lawn cut performed. ___________________________________________________________________________ California State Grass should be cut Initial Cut $75 (San Francisco*) year round. One cut Recut $40 Fresno a month should be Reno sufficient, however, Sacramento two cuttings a month San Diego may be required after a rainy period. A before and after photo is required to support each lawn cut. Mortgagees will not be reimbursed for properties with desert landscaping except for weed removal. ___________________________________________________________________________ Hawaii State Grass should be cut Initial Cut $100 year round. One cut Recut $50 a month should be sufficient, however, two cuttings a month may be required after a rainy period. A before and after photo is required to support each lawn cut. Mortgagees will not be reimbursed for properties with desert landscaping except for weed removal. ___________________________________________________________________________ Los Angeles Grass should be cut Initial Cut $75 year round. One cut Recut $40 a month should be sufficient, however, Initial Cut for $125 two cuttings a month Antelope may be required after Valley (Palmdale, a rainy period. A Lancaster, Littlerock, before and after Quartz Hills) photo is required to support each lawn cut. Mortgagees will not be reimbursed for properties with desert landscaping except for weed removal. ___________________________________________________________________________ Nevada State Only one grass cut Initial Cut $75 (Las Vegas*) allowed per Recut (requires prior $40 conveyance. The approval) grass may be cut any month of the year. A before and after photo is required to support each lawn cut. Mortgagees will not be reimbursed for properties with desert landscaping except for weed removal. =========================================================================== (*) Indicates previous name of office. MORTGAGEE LETTER 95-25 Attachment 6 Page 7 of 7 YARD MAINTENANCE SERVICE REQUIREMENTS AND COST SCHEDULE Pacific / Hawaii Offices (continued) =========================================================================== Variation(s) From Local HUD Office(s) General Requirements Service Cost ___________________________________________________________________________ Santa Ana Grass should be cut Initial Cut $75 year round. One cut Recut $40 a month should be sufficient, however, two cuttings a month may be required after a rainy period. Mortgagees will not be reimbursed for properties with desert landscaping except for weed removal. ___________________________________________________________________________ Tucson Grass should be cut Initial Cut $75 year round. One cut Recut $35 a month should be sufficient, however, two cuttings a month may be required after a rainy period. A before and after photo is required to support each lawn cut. Mortgagees will not be reimbursed for properties with desert landscaping except for weed removal. =========================================================================== Northwest / Alaska Offices =========================================================================== Local HUD Variation(s) From Office(s) General Requirements Service Cost ___________________________________________________________________________ Alaska State Lawn to be cut from Initial Cut $100 June 1 to September Recut $25 30 only. Snow Removal $45 ___________________________________________________________________________ Idaho State Lawn maintenance Initial Cut $100 shall be done no more Recut $25 frequently than every Snow Removal $45 two weeks. Once a month may be sufficient depending upon the amount of rainfall. Lawn to be cut from May 1 to October 31 only. ___________________________________________________________________________ Oregon State Lawn maintenance Initial Cut $100 shall be done no more Recut $25 frequently than every Snow Removal $45 two weeks. Once a month may be sufficient depending upon the amount of rainfall. Lawn to be cut from March 15 to October 31 only. ___________________________________________________________________________ Washington State Lawn maintenance Initial Cut $100 shall be done no more Recut $25 frequently than once Snow Removal $45 per month, depending upon the amount of rainfall. The average lot size is approximately 50 x 100. =========================================================================== (*) Indicates previous name of office. MORTGAGEE LETTER 95-25 Attachment 7 Page 1 of 22 WINTERIZATION SERVICE REQUIREMENTS AND COST SCHEDULE In jurisdictions where winterization is required, all properties must be winterized between October 1 and March 31. Properties should not be winterized between April 1 and September 30. Exceptions to these winterization time periods are specified in this attachment. Properties should be winterized only once a year. The property may be re-winterized only if the initial winterization is deemed to be no longer effective and the lender obtains prior approval from the local HUD office. The winterization process must include a thorough and complete draining of all plumbing and heating systems. Use of air pressure to clear the system or, in some cases, adding antifreeze to the systems are both acceptable provided that the effect prevents freeze-ups. The water supply to the property must be shut off at the curb. If curb shut off is not possible, the main interior water supply must be shut off. In either case, the water meter must be disconnected and left in the property unless the City or County ordinance requires return of the meter to the water company to eliminate further water charges. The disconnected feed pipe leading from the main water valve must be plugged. Tags, labels, or warning signs must be affixed to all items winterized and must include the date of winterization and the name, address, and telephone number of the firm that performed the work. For properties with wells, the pump (if not submersible) and tank must be drained. All winterization must be performed in accordance with state and local codes, ordinances and regulations. Local HUD offices should be contacted for directions on maintaining water services to houses where a community water service is involved and on utility services to townhouses, duplexes, and condominiums where such services must be left on due to homeowners association or party wall requirements. 1. DRY HEAT SYSTEMS - The hot water heater and all domestic supply and distribution piping must be thoroughly drained. All faucet and valves must be opened in the process and then closed after draining is completed. Adequate amounts of antifreeze are to be placed in all fixture traps including toilet tanks and bowls. 2. WET HEAT SYSTEMS - The winterization requirements outlined above apply. In addition, the house boiler system must be thoroughly drained. All radiator vents are to be opened in the process, bleeder pins must not be removed from the radiators. 3. RADIANT HEAT SYSTEM - The winterization requirements outlined above apply. In addition, winterization must include a thorough draining of the heater. Radiant heat piping must be drained and blown dry by compressed air pressure and an adequate amount of antifreeze is to be put in the radiant piping. 4. SUMP PUMPS - Where there is an existing sump pump used to keep basements or crawl space dry, the electricity must remain on to assure that the property is not damaged by flooding. Check to make sure the sump pump is operable and operating. Contact the local HUD office for guidance if the existing pump does not work. MORTGAGEE LETTER 95-25 Attachment 7 Page 2 of 22 WINTERIZATION SERVICE REQUIREMENTS AND COST SCHEDULE New England Offices =========================================================================== Variation(s) From Local HUD Office(s) General Requirements Service Cost ___________________________________________________________________________ Connecticut State Dry Heat System $130 Wet Heat System $180 Radiant Heat System $130 Sump Pump $25 ___________________________________________________________________________ Massachusetts State Winterize year round Dry Heat System $130 regardless of the Wet Heat System $225 month the property Radiant Heat System $130 is secured. Sump Pump $25 Water well $25 (pump, tank & lines) Add'l bathroom $10 (per bathroom) ___________________________________________________________________________ New Hampshire State Do not winterize Dry Heal System $130 multi-unit attached Wet Heat System $180 condominiums. Radiant Heat System $130 Sump Pump $25 ___________________________________________________________________________ Rhode Island State Dry Heat System $150 Wet Heat System $200 Radiant Heat System $150 Sump Pump $30 =========================================================================== New York / New Jersey Offices =========================================================================== Variation(s) From Local HUD Office(s) General Requirements Service Cost ___________________________________________________________________________ Albany Dry Heat Systems $100 Wet Heat System $125 Additional Units $49/unit ___________________________________________________________________________ Buffalo Winterize year round, Dry Heat Systems $100 regardless of the Wet Heat Systems $125 month the property Additional Units $49/unit is secured. Pools must be drained. The mortgagee/ contractor should check with the local jurisdiction to determine if there are restrictions on the use of anti-freeze compounds. The mortgagee must note in the comments section of the 27011A when curb shut-off is not possible & the reason it could not be shut off. ___________________________________________________________________________ Camden Winterize year round, Dry Heat Systems $100 New Jersey State regardless of the Wet Heat System $125 (Newark*) month the property Additional Units $49/unit is secured. ___________________________________________________________________________ New York State Winterize year round, Dry Heat Systems $150 (New York City*) regardless of the Wet Heat System $155 month the property Additional Units $49/unit is secured. =========================================================================== (*) Indicates previous name of office. MORTGAGEE LETTER 95-25 Attachment 7 Page 3 of 22 WINTERIZATION SERVICE REQUIREMENTS AND COST SCHEDULE Mid-Atlantic Offices =========================================================================== Variation(s) From Local HUD Office(s) General Requirements Service Cost ___________________________________________________________________________ District of Columbia Winterize year round, Dry Heat Systems $55 Maryland State regardless of the Dry Heat Systems $35 Pennsylvania State month the property (add'l unit) (Philadelphia*) is secured. Virginia State Wet Heat System $100 West Virginia State Wet Heat System $80 (add'l unit) Radiant Heat System $100 Radiant Heat System $80 (add'l unit) ___________________________________________________________________________ Pittsburgh Winterize year round, Dry Heat Systems $55 regardless of the Dry Heat Systems $35 month the property (add'l unit) is secured. When winterizing all Wet Heat Systems $100 properties located in Wet Heat Systems $80 the following areas (add'l unit) of Pennsylvania: City of Erie, Radiant Heat Systems $100 Millcreek Twp., Radiant Heat System $80 Harborcreek Twp., (add'l unit) Wesleyville, Lawrence Park Twp., mortgagee/contractor must contact the following public authorities to have water turned off at the curb and to stop trash pickups: Erie Water Authority P.O. Box 1729 Erie, PA 16507 Phone (814) 455-1049 ext 258 Erie Public Works Dept. Municiple Bldg., Rm 504 626 State St. Erie, PA Phone (814) 870-1450 Failure to do this will result in water, sewage and trash pickup services to continue and for charges to continue to accrue against the property. =========================================================================== (*) Indicates previous name of office. MORTGAGEE LETTER 95-25 Attachment 7 Page 4 of 22 WINTERIZATION SERVICE REQUIREMENTS AND COST SCHEDULE Southeast / Caribbean Offices =========================================================================== Variation(s) From Local HUD Office(s) General Requirements Service Cost ___________________________________________________________________________ Alabama State Electricity and Winterization $45/unit utilities are to be turned off or disconnected unless approval by the local HUD office. Do not disconnect water meter. Use only non-toxic biodegradable materials. Toilets must be cleaned before winterization materials are used. ___________________________________________________________________________ Caribbean Not applicable. No winterization necessary. ___________________________________________________________________________ Coral Gables The water supply must Jacksonville be shut off at the Orlando curb, the water heater Tampa and water lines drained and utility companies notified to cancel all services. No other winterization is required. These services are a standard requirement and do not have an allowable charge. ___________________________________________________________________________ Georgia State See specific Winterization $45/unit Kentucky State requirements on Knoxville page 12 of this Memphis attachment. North Carolina State South Carolina State Tennessee State (Nashville*) ___________________________________________________________________________ Jackson See specific Winterization $60/unit requirements on page 12 of this attachment. =========================================================================== Midwest Offices =========================================================================== Variation(s) From Local HUD Office(s) General Requirements Service Cost ___________________________________________________________________________ Cincinnati Winterize year round, Dry Heat systems $50 regardless of the Wet Heat Systems $60 month the property Radiant Heat Systems $55 is secured. Sump Pumps $15 Water meter removal $25 Pumping water from $100 basement ___________________________________________________________________________ Cleveland Winterize year round, Dry Heat Systems $50 Illinois State regardless of the Wet Heat Systems $60 Indiana State month the property Radiant Heat Systems $55 Ohio State is secured. Sump Pumps $15 (Columbus*) Pumping water from $100 basement =========================================================================== (*) Indicates previous name of office. MORTGAGEE LETTER 95-25 Attachment 7 Page 5 of 22 WINTERIZATION SERVICE REQUIREMENTS AND COST SCHEDULE Midwest Offices (continued) =========================================================================== Variation(s) From Local HUD Office(s) General Requirements Service Cost ___________________________________________________________________________ Flint Winterize year round, Dry Heat Systems $50 regardless of the Wet Heat Systems $60 month the property Radiant Heat Systems $55 is secured. Sump Pumps $15 Do not remove sump Water meter removal $40 pump. Pumping water from $100 basement ___________________________________________________________________________ Grand Rapids Winterize year round, Dry Heat Systems $50 regardless of the Wet Heat Systems $60 month the property Radiant Heat Systems $55 is secured. Install Sump Pump $15 new submersible sump Sump Pump Replacement $225 pump if existing pump Water meter removal $25 is inoperable or Pumping water from $100 missing from the basement property. ___________________________________________________________________________ Michigan State Winterize year round, Winterization $100 (Detroit*) regardless of the (per living unit) month the property Pumping water from $100 is secured. basement ___________________________________________________________________________ Minnesota State See specific Domestic Plumbing $125 requirements on (includes anti-freeze) pages 13 - 15 of this attachment. Dry Heat System - No additional charge. Hot Water Heating $225 (plus cost of anti-freeze; document quantity) Steam Heat $100 Sump Pumps - No additional fee Utilities (utility Actual charges are not cost included in the per-unit max.) Trip fee for properties $25 outside 8-County Twin-City metro area (Anoka, Carver, Dakota, Hennepin, Ramsey, Scott, Washington, Wright Counties) where the contractor must travel over 50 miles from base to property. ___________________________________________________________________________ Wisconsin State Winterize year round, Dry heat systems $75 regardless of the Wet heat systems $85 month the property Radiant heat systems $75 is secured. Sump pumps $15 Do not turn water Pumping water from $100 off at curb. basement (only with prior approval) =========================================================================== (*) Indicates previous name of office. MORTGAGEE LETTER 95-25 Attachment 7 Page 6 of 22 WINTERIZATION SERVICE REQUIREMENTS AND COST SCHEDULE Southwest Offices =========================================================================== Variation(s) From Local HUD Office(s) General Requirements Service Cost ___________________________________________________________________________ Arkansas State Winterization $45 Louisiana State (New Orleans*) Lubbock Oklahoma State (Oklahoma City*) San Antonio Shreveport ___________________________________________________________________________ Houston No winterization necessary. ___________________________________________________________________________ New Mexico State Winterize from Winterization $45 October 1 through April 15 only. ___________________________________________________________________________ Texas State Winterize from Winterization $55 (Ft. Worth*) October 15 through March 15 only. Air blow systems to clear all lines, drain water heater, open all faucets and add 2 cups of environmentally safe anti-freeze to all commodes and 1/2 cup to all sinks and showers. ___________________________________________________________________________ Tulsa Winterization $45 Add'l bath/kitchen $5 =========================================================================== (*) Indicates previous name of office. MORTGAGEE LETTER 95-25 Attachment 7 Page 7 of 22 WINTERIZATION SERVICE REQUIREMENTS AND COST SCHEDULE Great Plains Offices =========================================================================== Local HUD Variation(s) From General Office(s) Requirements Service Cost ___________________________________________________________________________ Iowa State Winterize all year, Dry heat systems (1 unit) $50 regardless of the Dry heat systems (2 units) $80 month the property is Dry heat systems $110 secured. Follow the (3 units) directions listed in Dry heat systems $140 the Guidelines with (4 units) the following additions: Leave thermostat at Wet heat systems (1 unit) $90 55 degrees. Wet heat systems $160 (2 units) Hot Water/Steam Wet heat systems $220 Heating Systems: (3 units) Check pipes and Wet heat systems $300 radiators for leaks (4 units) and repair as necessary and leave Radiant heat systems $135 system properly (1 unit) operating. If the Radiant heat systems $250 property has a (2 units) propane or oil Radiant heat systems $365 system, put on (3 units) "KEEP FULL" contract Radiant heat systems $480 with a local supplier. (4 units) Slab Foundations: Leave heating system Sump Pump (1 unit) $10 on and in proper Sump Pump (2 units) $20 operation. If the Sump Pump (3 units) $30 property has a Sump Pump (4 units) $40 propane or oil system, put on "KEEP FULL" contract with a local supplier. Systems check of furnace, lights, water heater, etc., if utilities are on - not to exceed $10. Send report to HUD with conveyance papers. If hot water heating systems, leave on in proper operating condition. Private Wells and Septic Tanks: Wells - all pressure tanks should be drained. If pump is surface mounted, drain pump housing; if submersible, then disconnect the check valve and drain all pump, suction, and discharge pipes. All fixtures should be winterized. Septic Tanks - consult with local contractor. =========================================================================== (*) Indicates previous name of office. MORTGAGEE LETTER 95-25 Attachment 7 Page 8 of 22 WINTERIZATION SERVICE REQUIREMENTS AND COST SCHEDULE Great Plains Offices (continued) =========================================================================== Local HUD Variation(s) From General Office(s) Requirements Service Cost ___________________________________________________________________________ Kansas/Missouri State Dry heat systems (1 unit) $50 (Kansas City*) Dry heat systems (2 units) $70 Dry heat systems (3 units) $90 Dry heat systems $110 (4 units) Wet heat systems (1 unit) $90 Wet heat systems $150 (2 units) Wet heat systems $200 (3 units) Wet heat systems $250 (4 units) Radiant heat systems $135 (1 unit) Radiant heat systems $250 (2 units) Radiant heat systems $365 (3 units) Radiant heat systems $480 (4 units) ___________________________________________________________________________ Nebraska State Dry heat systems (1 unit) $50 St. Louis Dry heat systems (2 units) $80 Dry heat systems $110 (3 units) Dry heat systems $140 (4 units) Wet heat systems (1 unit) $90 Wet heat systems $160 (2 units) Wet heat systems $220 (3 units) Wet heat systems $300 (4 units) Radiant heat systems $135 (1 unit) Radiant heat systems $250 (2 units) Radiant heat systems $365 (3 units) Radiant heat systems $480 (4 units) Sump Pump (1 unit) $10 Sump Pump (2 units) $20 Sump Pump (3 units) $30 Sump Pump (4 units) $40 =========================================================================== (*) Indicates previous name of office. MORTGAGEE LETTER 95-25 Attachment 7 Page 9 of 22 WINTERIZATION SERVICE REQUIREMENTS AND COST SCHEDULE Rocky Mountain Offices =========================================================================== Local HUD Office(s) Variation(s) From General Requirements Service Cost ___________________________________________________________________________ Colorado Winterize immediately upon determining Winterization $100 State vacancy regardless of the time of year. (per unit) North Dakota The gas and electricity must be turned State on, the furnace must be activated, and Waiting for $15/hr the thermostat set at 55 degrees. The utility $60 max Utah State utility account must be transferred to company the mortgagee. Subsequent property to connect. inspections should assure that the gas and electricity are on and the heating systems are functional. If, for some reason, it would be dangerous to have the gas or electricity on, it may be turned off, however, this should be a rare occurrence and HUD must be notified. If the property cannot be winterized, the local HUD office must be notified immediately. Drain non-collapsible swimming pools. Disconnect appliances. Place fuel oil systems on a "keep full" basis with contractor. ___________________________________________________________________________ Montana State Winterize immediately upon determining Winterization $100 vacancy regardless of the time of year. (per unit) The gas and electricity must be turned on, the furnace must be activated, and Waiting for $15/hr the thermostat set at 55 degrees. The utility $60 max utility account must be transferred to company the mortgagee. Subsequent property to connect. inspections should assure that the gas and electricity are on and the heating systems are functional. If, for some reason, it would be dangerous to have the gas or electricity on, it may be turned off, however, HUD must be notified. Hot water systems must be left on and must not be drained. If the property cannot be winterized, the local HUD office must be notified immediately. Drain non-collapsible swimming pools. Disconnect appliances. Place fuel oil systems on a "keep full" basis with contractor. =========================================================================== Pacific / Hawaii Offices =========================================================================== Variation(s) From General Local HUD Office(s) Requirements Service Cost ___________________________________________________________________________ Arizona State Winterize properties above Winterization $75 (Phoenix*) 4,000 feet only. California State (San Francisco*) Santa Ana Tucson ___________________________________________________________________________ Fresno Winterization is not Winterization $75 required. If a lender has (only with prior a concern on a property written approval) whose elevation exceeds 4,000 feet, they should contact the local HUD office for approval. ___________________________________________________________________________ Hawaii State Winterization not required. Los Angeles San Diego =========================================================================== (*) Indicates previous name of office. MORTGAGEE LETTER 95-25 Attachment 7 Page 10 of 22 WINTERIZATION SERVICE REQUIREMENTS AND COST SCHEDULE Pacific / Hawaii Offices (continued) =========================================================================== Variation(s) From General Local HUD Office(s) Requirements Service Cost ___________________________________________________________________________ Nevada State No winterization except for Winterization $75 (Las Vegas*) Pahrump zip code 89041 and (only in Mt. Charleston zip code designated areas 89124. All other or on approval) winterization on a case by case basis. ___________________________________________________________________________ Reno Winterize from September Winterization $75 15 - April 15. Use "non-toxic" anti-freeze. In cases such as condominiums or PUD complexes that have no individual curbside shutoffs and no main shutoff in the individual units, maintain the heat at 55 degrees Fahrenheit. ___________________________________________________________________________ Sacramento Winterize properties above Winterization $75 1,000 feet only, from September 1 thru March 31 =========================================================================== Northwest / Alaska Offices =========================================================================== Local HUD Variation(s) From General Office(s) Requirements Service Cost ___________________________________________________________________________ Alaska State Properties should be Dry Heat(per unit) $125 winterized (with heat Wet Heat(per unit) $425 left on, thermostat set at 65 degrees Fahrenheit), Sump Pump $100 ALWAYS, regardless of the time of the year, and should Well-Water Storage $25 be conveyed with water, gas, and utilities ON. Propane Pool $100 and fuel oil delivery Hot Tub / Jacuzzi $25 services shall remain on automatic fill. The Testing $70 servicing mortgagee is hereby Hosebib/Valve instructed and authorized to switch utilities into HUD's Backflow Preventer $80 name effective on the date of conveyance. Utilities shall Solar Systems $25 remain in the servicing mortgagee's name until conveyance. Water service may be turned off at the street (key box) only if the property has a forced air or electric heating system and the domestic water system has been properly winterized. See pages 16 through 22 for additional specifications, checklist, and certifications. =========================================================================== (*) Indicates previous name of office. MORTGAGEE LETTER 95-25 Attachment 7 Page 11 of 22 WINTERIZATION SERVICE REQUIREMENTS AND COST SCHEDULE Northwest / Alaska Offices (continued) =========================================================================== Local HUD Variation(s) From General Office(s) Requirements Service Cost ___________________________________________________________________________ Idaho State Maximum Indoor Temperature: Dry Heat(per unit) $100 55 degrees Wet Heat(per unit) $175 Additional units: 50% of Sump Pump $100 maximum cost per additional unit. Well-Water Storage $25 See pages 16 through 22 for Pool $100 additional specifications, Hot Tub / Jacuzzi $25 checklist, and certifications. Solar Systems $50 ___________________________________________________________________________ Oregon State Winterize between Nov. 1 Dry Heat $75/unit thru Mar. 31 only. (per unit) Dry Heat Maximum $125 Maximum Indoor Temperature: 55 degrees Wet Heat $125/unit (per unit) Additional units: 50% of Wet Heat Maximum $425 maximum cost per additional unit. Sump Pump $100 See pages 16 through 22 for Well-Water Storage $25 additional specifications, checklist, and Pool $100 certifications. Hot Tub / Jacuzzi $25 Testing $70 Hosebib / Valve Backflow Preventer $80 Solar Systems $25 ___________________________________________________________________________ Washington State Maximum Indoor Temperature: Dry Heat $75/unit 55 degrees (per unit) Dry Heat Maximum $125 Additional units: 50% of maximum cost per Wet Heat $125/unit additional unit. (per unit) Wet Heat Maximum $425 See pages 16 through 22 for additional specifications, Sump Pump $100 checklist, and certifications. Well-Water Storage $25 Pool $100 Hot Tub / Jacuzzi $25 Testing $70 Hosebib / Valve Backflow Preventer $80 Solar Systems $25 =========================================================================== (*) Indicates previous name of office. MORTGAGEE LETTER 95-25 Attachment 7 Page 12 of 22 WINTERIZATION SERVICE REQUIREMENTS AND COST SCHEDULE WINTERIZATION SPECIFICATIONS FOR SOUTHEAST / CARIBBEAN OFFICES 1. Disconnect main water line at property side of meter. 2. Apply air pressure to water lines sufficient to remove all water. 3. Remove water from water heater, traps, and water closets. 4. Cap disconnected water line. 5. Place non-toxic antifreeze (minimum of one gallon per living unit or sufficient amount to prevent pipes from freezing) in all traps, toilet bowls, and water closets. 6. Failure to properly winterize property may result in mortgagee being liable for freeze damage. 7. Attach a "WARNING" sign at the kitchen sink, bath facilities and water heater, that a minimum, includes the following information: ___________________________________________________________________________ WARNING THIS PROPERTY SYSTEM WINTERIZED ON __/__/__ BY: NAME OF FIRM: __________________________ PHONE NO.:______________________________ DO NOT USE PLUMBING SYSTEM WATER TESTING MUST BE ACCOMPLISHED WITHOUT DE-WINTERIZING SYSTEMS! MORTGAGEE LETTER 95-25 Attachment 7 Page 13 of 22 WINTERIZATION SERVICE REQUIREMENTS AND COST SCHEDULE WINTERIZATION SPECIFICATIONS FOR MINNESOTA STATE OFFICE Properties must be winterized on a year round basis. Properties should be winterized only once. The property may be re-winterized only if the initial winterization is deemed to be no longer effective and the lender obtains prior approval from the local HUD office. Domestic Water On all properties test for system integrity. Turn the water on, inspect for leakage, and shut down. If problems are noted, inform the Minnesota HUD office at time of conveyance. If the water supply source is a public system, have the utility turn off the supply at the street (key/stop box) if possible. Turn off the water inside the house. Do not cut any water lines or remove water meters. (A non-reimbursable charge may be made by the water utility for unauthorized water meter removal.) Most water departments, particularly the City of Minneapolis, must be notified when water is turned off so that a final meter reading can be done; be sure to do this. Note that if the heating system is hydronic or hot water baseboard heating, the water must not be turned off. (See below) If the water supply is a private well, turn off the well at the breaker panel and tape off the breaker. Disconnect the water supply line between the house and pressure tank and install a hose bib on the pressure tank side of the break. Tag the hose bib "For Water Testing." Drain and blow air through all domestic hot and cold water lines, the hot water heater, water softener tank, brine tank, well water storage tank and/or the well water captive air bank, and dishwasher, if any. Pour one quart maximum of non-toxic antifreeze (propolyne-glycol) into each drain: tubs, shower, laundry, floor, sinks, etc. Remove water from toilet tank and bowl. Pour a minimum of one gallon of non-toxic antifreeze (propolyne-glycol) into each toilet bowl and a small amount of antifreeze in tanks if the water was not completely removed. Tape all faucets to the open position. Mark all drains, fixtures, appliances, devices in the system with the statement "Winterized **** Do Not Use", and date. Dry Heat System The heating system should be operational and the thermostat left at a 55 degree setting. In the event major repair or replacement would be necessary in order to make the heating system operational, contact the Minnesota office for instructions. MORTGAGEE LETTER 95-25 Attachment 7 Page 14 of 22 WINTERIZATION SERVICE REQUIREMENTS AND COST SCHEDULE WINTERIZATION SPECIFICATIONS FOR MINNESOTA STATE OFFICE Wet Heat (Hydronic or Hot Water Baseboard) Systems The winterization requirements outlined above for domestic water apply except that water should not be shut off to or in the property. Test for system security. Pressurize the system with an air compressor to 50 lbs. and inspect for leakage. System must hold air pressure with no leakage for a minimum of one-half hour. Drain the boiler and all heating loops. Repair, replace, or install (as necessary to comply with state health department requirements) a Reduced Pressure Zone (RPZ) valve. Such a valve shall be installed between the furnace and the main feed water supply, adjacent to the furnace. Fill the boiler and all heating loops with a non-toxic antifreeze (propolyne-glycol) solution tested to a freeze point of -40 degrees F., or lower. Isolate loops or bleed in sequence to insure proper flushing through the lines. Bleed all vents in the system to insure that all air has been voided from the system. Return the heating system to normal operating temperature and pressure. Check the entire system for proper operation. Tape the furnace electrical switch to the "on" position. Tape card above the switch stating, "Do Not Remove Tape. Do Not turn Off". Set the thermostat at a 55 degree setting. In the event major repair or replacement would be necessary in order to make heating system operational, contact the Minnesota office for instructions. Stream Heat Systems Determine if the system is operable and if there are nay leaks. Report this information to HUD at time of conveyance. Then shut down the heating system. Pressurize the system with an air compressor to 50 lbs. and inspect for leakage. System must hold air pressure with no leakage for a minimum of one-half hour. Note: A steam heat system will have radiators with valves at the bottom of the radiator; a careful determination as to whether the system is hot water or steam must be made. Sump Pumps Where a sump pump is used to keep basements or crawl space dry check to make sure the sump pump is operable and operating to assure that the property is not damaged by flooding. MORTGAGEE LETTER 95-25 Attachment 7 Page 15 of 22 WINTERIZATION SERVICE REQUIREMENTS AND COST SCHEDULE WINTERIZATION SPECIFICATIONS FOR MINNESOTA STATE OFFICE Utilities Electricity and gas (for heating) are to remain on. Propane and oil service must be placed on automatic fill. Billing to utilities should be in the lender's name until conveyance of the property to HUD. We will active billing in HUD's name within 5 days after receipt of the copy of the Part A in the field office. In all cases, the mortgagee should pay the bill and obtain reimbursement for utility costs that cover the date of the conveyance until the end of that utility's billing cycle. MORTGAGEE LETTER 95-25 Attachment 7 Page 16 of 22 WINTERIZATION SERVICE REQUIREMENTS AND COST SCHEDULE WINTERIZATION SPECIFICATIONS FOR NORTHWEST / ALASKA OFFICES Winterization must include a thorough and complete draining of all plumbing and heating systems. Use of air pressure in the system and antifreeze is acceptable provided the effect is to prevent freeze-ups. The water supply to the property must be shut off at the curb. If a curb shutoff is not possible, the main interior water supply must be shut off. In either case, the water meter must be disconnected, but not removed from property, and the disconnected feed pipe leasing from the main water valve must be plugged. A. Turn off Water at Street: 1. After Winterization in all Field Offices, except Alaska. 2. Alaska - Only turn water off at street if dry heat system is used, such as "forced" air heating system or "electric" heating system. B. Sump Pumps Where a sump pump is being used to keep basements or crawl space dry, the electricity must remain on to assure that the property is not damaged by flooding. C. Dry Heat Systems The hot water heater and all domestic supply and distribution piping must be thoroughly drained. All faucets and valves must REMAIN OPEN during the process, and then closed after draining is completed. Adequate amounts of antifreeze are to be placed in all fixture traps, including toilet tanks and bowls. Test domestic supply lines for system integrity. Turn kitchen, bathrooms, laundry area, exterior and garage faucets on position. 1. Turn water on. Water lines should be drained and blown free of water. Inspect for leakage and shut down. Blow entire system free of water, using no less than a 40-gallon tank with a minimum of 50 pounds pressure. Pressure of line should not exceed 90 pounds. System must hold air pressure with no leakage for a minimum of one-half hour. 2. Commode tanks - drain. 3. Hot water tank - drain valve is to be in open position. 4. Evaporative air conditioners and any existing water lines - drain. 5. Water softener tank, brine tank, and the well water storage tank and/or the well water captive air tank, dishwasher and washing machine - drain. MORTGAGEE LETTER 95-25 Attachment 7 Page 17 of 22 WINTERIZATION SERVICE REQUIREMENTS AND COST SCHEDULE WINTERIZATION SPECIFICATIONS FOR NORTHWEST / ALASKA OFFICES 6. Turn off water supply and disconnect (do not remove) at water meter. a. If the water supply source is city or community water, turn off the supply at the street (key box), if possible. Turn off the water inside the house. This may require installation of a gate valve. Cut the supply line between the valve and the house. Plug the cut supply line. b. If the water supply is a private well, turn off the well at breaker panel and TAPE OFF breaker. Disconnect the pump at pump controller. Indicate on the breaker panel that the pump has been disconnected at the pressure tank and install a hose bib on the pressure tank side of the break. Tag the hose bib "FOR HEALTH DEPARTMENT TESTING". 7. Charge the entire domestic water system with a non-toxic antifreeze (propylene glycol). a. Pour 2 quarts of non-toxic antifreeze (propylene glycol) into each drain. This includes tubs, shower drains, laundry drains, sink drains, floor drains, lavatories, etc. b. Pour a minimum of one gallon of non-toxic antifreeze (propylene glycol) into each water closet tank and flush. c. Leave the outside sill cocks open. d. Tape all faucets to the CLOSED position. Mark all drains, fixtures, appliances in system and devices with the statement "WINTERIZATION****DO NOT USE." Tape card to kitchen counter or other conspicuous place in the home containing the above information. e. Comply with all items on the following checklist, post one copy at the breaker panel and tape one copy to the kitchen counter and hot water tank: (SEE SECTION III; SAMPLE FORMS) D. Wet Heat Systems The winterization requirements outlined above (domestic water supply) apply. In addition, the house boiler system or heater must be thoroughly drained. All radiator vents are to be opened in the process. Bleeder pins must not be removed from the radiators. Any radiant heat piping must be drained and blown dry by compressed air pressure and an adequate amount of antifreeze is to be put in the radiant piping. 1. DO NOT TURN OFF THE WATER at the street (key box) if home heating system is hydropic or hot water baseboard system. 2. Confirm that fuel, (gas, oil, propane, etc.) electricity, and water are operational at the property. MORTGAGEE LETTER 95-25 Attachment 7 Page 18 of 22 WINTERIZATION SERVICE REQUIREMENTS AND COST SCHEDULE WINTERIZATION SPECIFICATIONS FOR NORTHWEST / ALASKA OFFICES 3. Test for system integrity. Turn the water on, inspect for leakage and shut down. Pressurize system with air compressor to 50 pounds and inspect for leakage. System must hold air pressure with no leakage for a minimum of one-half hour. Under no circumstances is the water to be shut off at the street (key box). 4. Test the non-toxic antifreeze (propylene glycol) for a freeze point of -30 degree F, or lower. Ensure that glycol mixture is adequate to protect system from freezing. If necessary, fill the boiler and all heating loops with a non-toxic antifreeze (propylene glycol) solution, isolating loops or bleeding in sequence to ensure proper flushing through the lines. Verify that the existing solution has a freeze point of -30 degree F or lower. Bleed all the vents in the system to ensure that all air has been voided from the system. 5. Ensure there is adequate protection to the boiler should the water pressure drop low. If no protection exists, install a low water cut off switch on the boiler. 6. Return heating system to normal operating temperature and pressure. Check entire system for proper operation. 7. Tape furnace electrical switch to the "ON" position. Tape card above switch stating, "DO NOT REMOVE TAPE. DO NOT TURN OFF". F. Swimming Pools/Hot Tubs/Jacuzzi 1. Swimming Pools - Pump out pool leaving 4 feet of water in the deep end (this amount will vary depending on your elevation). After pumping, apply chlorine to control the algae in the remaining water. Circulate remaining water to mix chlorine. Isolate and drain pumps and filters. Remove all trash from interior of pool and haul away. **WARNING** Check local area standards before draining pool. In area where there is a high ground water level, removing too much water may cause pool uplift and damage the pool. If there is a pool cover present, secure and cover pool. Check with state and local codes and verify whether the pool is required to be covered or merely fenced in. If additional security is required, notify field office and request further instructions regarding any additional needed security for the tub/jacuzzi. MORTGAGEE LETTER 95-25 Attachment 7 Page 19 of 22 WINTERIZATION SERVICE REQUIREMENTS AND COST SCHEDULE WINTERIZING CHECKLIST AND CERTIFICATION OF COMPLETION NORTHWEST / ALASKA OFFICES ___________________________________ Property Address This property has been winterized in accordance with U.S. Department of HUD, Northwest/Alaska Offices, 1995 requirements dated January 1, 1994. All items checked have been performed on (date) ___________________ to protect against damage by weather and the elements. ___ Water lines drained and blow free of water. ___ Dishwasher drained and blown out. ___ Hot water heater drained. ___ Water shut OFF at meter or exterior service valve. ___ Kitchen faucets turned to OFF position. ___ Bathroom faucets turned to OFF position. ___ Laundry area faucets turned to OFF position. ___ Exterior faucets turned to OFF position. ___ Non-toxic antifreeze in kitchen sink traps. ___ Non-toxic antifreeze in bathroom lavatory and tub traps. ___ Water closet reservoir drained. ___ Non-toxic antifreeze in water closet and reservoirs. ___ All hoses removed from exterior hose bibs. ___ Water heater breaker SAFETY WIRED to OFF position. ___ If hot water heating system is present, ensure integrity of the system. ___ Drain all evaporative air conditioners and any existing water lines. I hereby certify that this work has been completed in accordance with proper procedures and that damage to the systems as a result of improper winterization shall be the responsibility of the contractor. ___________________________________ ___________________________________ Contractor Signature Contractor Address ___________________________________ ___________________________________ Contractor Telephone Date MORTGAGEE LETTER 95-25 Attachment 7 Page 20 of 22 WINTERIZATION SERVICE REQUIREMENTS AND COST SCHEDULE (SAMPLE) NORTHWEST / ALASKA CONTRACTOR CERTIFICATION HYDRONIC (FORCED HOT WATER) HEATING - WATER LEFT ON _________________________ WINTERIZED BY _________________________ ADDRESS _________________________ PHONE _________________________ DATE NOT RESPONSIBLE FOR SYSTEMS DEWINTERIZED BY PARTIES OTHER THAN OURSELVES. HEALTH DEPARTMENT TESTING MUST BE ACCOMPLISHED WITHOUT DEWINTERIZING SYSTEMS. HYDRONIC WATER SYSTEM IS FUNCTIONAL AND WINTERIZED IN ACCORDANCE WITH THE 1995 SPECIFICATIONS OF THE DEPARTMENT OF HOUSING AND URBAN DEVELOPMENT, NORTHWEST/ALASKA OFFICES. I HEREBY CERTIFY THAT THIS WORK HAS BEEN COMPLETED IN ACCORDANCE WITH PROPER PROCEDURES AND THAT DAMAGED TO THE SYSTEMS AS A RESULT OF IMPROPER WINTERIZATION SHALL BE THE RESPONSIBILITY OF THE CONTRACTOR. ___________________________________ CONTRACTOR SIGNATURE ___________________________________ SERVICING MORTGAGEE SIGNATURE MORTGAGEE LETTER 95-25 Attachment 7 Page 21 of 22 WINTERIZATION SERVICE REQUIREMENTS AND COST SCHEDULE (SAMPLE) NORTHWEST ALASKA CONTRACTOR CERTIFICATION WATER SYSTEM SHUT OFF _________________________ WINTERIZED BY _________________________ ADDRESS _________________________ PHONE _________________________ DATE NOT RESPONSIBLE FOR SYSTEMS DEWINTERIZED BY PARTIES OTHER THAN OURSELVES. HEALTH DEPARTMENT TESTING MUST BE ACCOMPLISHED WITHOUT DEWINTERIZING SYSTEMS. THE DOMESTIC WATER SYSTEM IS CUT OFF AND WINTERIZED IN ACCORDANCE WITH THE 1995 SPECIFICATIONS OF THE DEPARTMENT OF HOUSING AND URBAN DEVELOPMENT, NORTHWEST/ALASKA OFFICES. I HEREBY CERTIFY THAT THIS WORK HAS BEEN COMPLETED IN ACCORDANCE WITH PROPER PROCEDURES AND THAT DAMAGED TO THE SYSTEMS AS A RESULT OF IMPROPER WINTERIZATION SHALL BE THE RESPONSIBILITY OF THE CONTRACTOR. ___________________________________ CONTRACTOR SIGNATURE ___________________________________ SERVICING MORTGAGEE SIGNATURE MORTGAGEE LETTER 95-25 Attachment 7 Page 22 of 22 WINTERIZATION SERVICE REQUIREMENTS AND COST SCHEDULE (SAMPLE) NORTHWEST / ALASKA CONTRACTOR CERTIFICATION WATER AND ELECTRIC SERVICE BOTH DISCONNECTED _________________________ WINTERIZED BY _________________________ ADDRESS _________________________ PHONE _________________________ DATE THIS PROPERTY HAS BEEN WINTERIZED IN ACCORDANCE WITH 1995 SPECIFICATIONS OF THE DEPARTMENT OF HOUSING AND URBAN DEVELOPMENT, NORTHWEST/ALASKA OFFICES. DO NOT ATTEMPT TO RESTORE ELECTRICAL POWER OR WATER SERVICE UNTIL ALL PLUMBING AND ELECTRICAL SYSTEMS HAVE BEEN INSPECTED. I HEREBY CERTIFY THAT THIS WORK HAS BEEN COMPLETED IN ACCORDANCE WITH PROPER PROCEDURES AND THAT DAMAGED TO THE SYSTEMS AS A RESULT OF IMPROPER WINTERIZATION SHALL BE THE RESPONSIBILITY OF THE CONTRACTOR. ___________________________________ CONTRACTOR SIGNATURE ___________________________________ SERVICING MORTGAGEE SIGNATURE MORTGAGEE LETTER 95-25 Attachment 8 (1 of 2) PHOTOGRAPH REQUIREMENTS AND COST SCHEDULE The cost of photographs will be allowed only to support expenses beyond allowable cost limits and to support personal property/debris removed as part of an eviction (unless otherwise specified in this attachment). If photographs cannot be produced at the time of the claim review, all unsupported expenses beyond allowable cost limits will be disallowed, and for evictions, all expenses claimed for personal property/debris removal will be disallowed. The cost of photographs is not included in the maximum allowable limit per property. =========================================================================== Variation(s) From General Location Local HUD Office(s) Requirements Cost ___________________________________________________________________________ Connecticut State, Massachusetts State, $2.50/photo New England New Hampshire State, Rhode Island State ___________________________________________________________________________ New York/New Albany, Buffalo, Jersey Camden, New Jersey State $2/photo (Newark*), New York State (New York City*) ___________________________________________________________________________ District of Columbia, Maryland State, $2.50/photo Mid-Atlantic Pennsylvania State (Philadelphia*), Pittsburgh, Virginia State, West Virginia State ___________________________________________________________________________ Alabama State, Caribbean, A limit of one $1.50/photo Coral Gables, Georgia before and one after State, Jacksonville, photograph is required Kentucky State, for all work performed Knoxville, Memphis, by the preservation Mississippi State, North and protection Carolina State, Orlando, contractor (one before South Carolina State, and one after photo Tampa, Tennessee for each room or State (Nashville*) outbuilding that has Southeast/ debris to be removed Caribbean is acceptable). Mortgagees will be reimbursed for no more than two before and two after photos for each lawn cut. ___________________________________________________________________________ MORTGAGEE LETTER 95-25 Attachment 8 (2 of 2) =========================================================================== Variation(s) From General Location Local HUD Office(s) Requirements Cost ___________________________________________________________________________ Cincinnati, Cleveland, $1/photo Flint, Grand Rapids, Illinois State, Indiana State, Michigan State Midwest (Detroit*), Minnesota State, Ohio State (Columbus*), Wisconsin State ___________________________________________________________________________ Arkansas State, Houston, $2/photo Louisiana State (New $20 max. Orleans*), Lubbock, New Mexico State, Oklahoma Southwest State (Oklahoma City*), San Antonio, Shreveport, Texas State (Ft. Worth*), Tulsa ___________________________________________________________________________ Iowa State, $1.00/photo Kansas/Missouri State Great Plains (Kansas City*), Nebraska State, St. Louis ___________________________________________________________________________ Colorado State, Montana $2/photo Rocky State, North Dakota Mountains State, Utah State ___________________________________________________________________________ Arizona State Before and after $1.50/photo (Phoenix*), Fresno, photos required Hawaii State, Los for all P&P Angeles, Nevada State services performed. (Las Vegas*), Reno, Sacramento, San Diego, Santa Ana, Tucson Pacific/ ____________________________________________________________ Hawaii California State Mortgagees will not (San Francisco*) be reimbursed for photos unless otherwise instructed by the local HUD office. ___________________________________________________________________________ Northwest/ Alaska State, Idaho $1/photo Alaska State, Oregon State, $10 max. Washington State =========================================================================== (*) Indicates previous name of office. MORTGAGEE LETTER 95-25 Attachment 9 REQUEST TO EXCEED COST LIMIT(S) FOR PRESERVATION AND PROTECTION Department of Housing and Urban Development Mortgagee Name and Address ___________________________________________ ___________________________ ___________________________________________ ___________________________ ___________________________________________ ___________________________ ___________________________ Dear ____________________: SUBJECT: Request for Variance from Preservation and Protection Schedule FHA Case No.: _____________________ Date of Vacancy: _____________________ Mtgee Loan No.: ___________________ Date of Frclsr. Deed/Trust. Sale:_____ Mortgagor's Name: _________________ Date Deed Recorded: __________________ Property Address: _________________ Expected Conveyance Date: ____________ _________________ Zip Code: ___________ Permission is requested to perform the following services (all applicable estimates and required documentation are attached): Service Cost Remarks ___________________ $___________________ ___________________________ ___________________ $___________________ ___________________________ ___________________ $___________________ ___________________________ (1) TOTAL $___________________ ___________________________ Preservation and Protection Costs Expended to Date (excluding inspections): Service Cost (NOTE: Expenses listed in ___________________ $___________________ item (2) must be consistent ___________________ $___________________ with HUD P&P limits ___________________ $___________________ and/or guidance and are ___________________ $___________________ subject to further (2) TOTAL $___________________ verification.) Submitted By: ________________________________ Title: ____________________ Signature:____________________________________ Phone: (___)_______________ [ ] Please fax your response to Fax No.: (___)__________________ =========================================================================== HUD APPROVAL/DISAPPROVAL: For the subject case, HUD authorizes additional expenditures for: o debris removal up to a maximum of $___________________________ o boarding up to a maximum of $___________________________ o winterization up to a maximum of $___________________________ o other: _________________________ $___________________________ (3) Total Additional Expenditures Approved Not to Exceed: $____________ (4) Total Authorization Not To Exceed [item (2) + item (3)]: $____________ Date Mortgagee's Request Received: ________________________________________ Date of Approval: _________________________________________________________ Date of this Response: ____________________________________________________ Approved By: ______________________________________________________________ MORTGAGEE LETTER 95-25 Section II Page 1 of 17 SECTION II. POST ENDORSEMENT FEES AND CHARGES The Post Endorsement Fees and Charges established in this section are considered to be reasonable and customary for the specified jurisdictions. HUD has made a concerted effort to make the established fees and charges as uniform as possible within certain geographical boundaries. For quick reference, most of the fees and charges set by HUD Headquarters have also been included. Additional guidance regarding post endorsement fees and charges may be found in HUD Handbook 4330.1, REV-5, Administration of Insured Home Mortgages. If you have any questions, please contact the local HUD Office (see Section III). MORTGAGEE LETTER 95-25 Section II Page 2 of 17 POST ENDORSEMENT FEES AND CHARGES New England Offices =========================================================================== LOCAL HUD OFFICE TYPE OF SERVICE _____________________________________________ New Rhode Connecticut Massachusetts Hampshire Island State State State State ___________________________________________________________________________ Substitution of Hazard $10 $10 $10 $10 Insurance Policy at other than expiration of existing policy, if not prohibited by state law. ___________________________________________________________________________ Processing or reprocessing $25 $25 $25 $25 an NSF. ___________________________________________________________________________ Modification of mortgage $50 $50 $50 $50 involving a recorded agreement for extension of the term or re-amortization. ___________________________________________________________________________ Modification of the mortgaged $100 $100 $100 $100 property; includes but is not limited to: - Release of lot or acreage from the original secured parcel - Condemnation - Order-of-taking - Subordination or consent to Easement - Lot Line Dispute/Adjustment - Subdivision consent - Consent to Change in Covenants and Restrictions ___________________________________________________________________________ Providing a copy of the $10 $10 $10 $10 Mortgage or Deed of Trust; ONLY if the copy is a duplicate of what has already been provided to the mortgagor. ___________________________________________________________________________ Providing a copy of the $10 $10 $10 $10 Mortgage Note; ONLY if the copy is a duplicate of what has already been provided to the mortgagor. ___________________________________________________________________________ Providing a copy of the $10 $10 $10 $10 settlement statement, gift letters, and other documents; other than those provided at closing. ___________________________________________________________________________ Providing a new amortization $15 $15 $15 $15 schedule; other than the schedule provided at closing. ___________________________________________________________________________ Providing payoff statements; $10 $10 $10 $10 (other than the initial request). NO CHARGE for the first two (2) requests per calendar year; then each additional statement. ___________________________________________________________________________ Providing replacement coupon $5 $5 $5 $5 books. ___________________________________________________________________________ Providing a payment history $5 $5 $5 $5 to the mortgagor; other than the current year and one prior year. ___________________________________________________________________________ Verifying the mortgage to a $20 $20 $20 $20 prospective creditor: This covers requests from other lenders to verify the status of an existing loan (typically in connection with a refinance application). ONLY allowed when the mortgagor has given the present lender WRITTEN AUTHORIZATION to release information to the prospective lender and to charge a fee. ___________________________________________________________________________ Providing duplicate year end $5 $5 $5 $5 statements. ___________________________________________________________________________ Providing payoff statement by $5 $5 $5 $5 facsimile (upon request of mortgagor). ___________________________________________________________________________ Incorporating a borrower's name change into the No No No No servicer's loan system. Charge Charge Charge Charge ___________________________________________________________________________ Re-analyzing escrow accounts No No No No and providing new coupon Charge Charge Charge Charge books. =========================================================================== (*) Indicates previous name of office. MORTGAGEE LETTER 95-25 Section II Page 3 of 17 POST ENDORSEMENT FEES AND CHARGES New York / New Jersey Offices =========================================================================== LOCAL HUD OFFICE TYPE OF SERVICE _____________________________________________ New Jersey New York Albany Buffalo Camden State State (Newark*) (New York City*) ___________________________________________________________________________ Substitution of Hazard $10 $10 $10 $10 $10 Insurance Policy at other than expiration of existing policy, if not prohibited by state law. ___________________________________________________________________________ Processing or reprocessing $20 $20 $20 $20 $20 an NSF. ___________________________________________________________________________ Modification of mortgage $50 $50 $50 $50 $50 involving a recorded agreement for extension of the term or re-amortization. ___________________________________________________________________________ Modification of the mortgaged $100 $100 $100 $100 $100 property; includes but is not limited to: - Release of lot or acreage from the original secured parcel - Condemnation - Order-of-taking - Subordination or consent to Easement - Lot Line Dispute/Adjustment - Subdivision consent - Consent to Change in Covenants and Restrictions ___________________________________________________________________________ Providing a copy of the $10 $10 $10 $10 $10 Mortgage or Deed of Trust; ONLY if the copy is a duplicate of what has already been provided to the mortgagor. ___________________________________________________________________________ Providing a copy of the $10 $10 $10 $10 $10 Mortgage Note; ONLY if the copy is a duplicate of what has already been provided to the mortgagor. ___________________________________________________________________________ Providing a copy of the $10 $10 $10 $10 $10 settlement statement, gift letters, and other documents; other than those provided at closing. ___________________________________________________________________________ Providing a new amortization $15 $15 $15 $15 $15 schedule; other than the schedule provided at closing. ___________________________________________________________________________ Providing payoff statements; $10 $10 $10 $10 $10 (other than the initial request). NO CHARGE for the first two (2) requests per calendar year; then each additional statement. ___________________________________________________________________________ Providing replacement coupon $5 $5 $5 $5 $5 books. ___________________________________________________________________________ Providing a payment history $5 $5 $5 $5 $5 to the mortgagor; other than the current year and one prior year. ___________________________________________________________________________ Verifying the mortgage to a $20 $20 $20 $20 $20 prospective creditor: This covers requests from other lenders to verify the status of an existing loan (typically in connection with a refinance application). ONLY allowed when the mortgagor has given the present lender WRITTEN AUTHORIZATION to release information to the prospective lender and to charge a fee. ___________________________________________________________________________ Providing duplicate year end $5 $5 $5 $5 $5 statements. ___________________________________________________________________________ Providing payoff statement by $5 $5 $5 $5 $5 facsimile (upon request of mortgagor). ___________________________________________________________________________ Incorporating a borrower's name change into the No No No No No servicer's loan system. Charge Charge Charge Charge Charge ___________________________________________________________________________ Re-analyzing escrow accounts No No No No No and providing new coupon Charge Charge Charge Charge Charge books. =========================================================================== (*) Indicates previous name of office. MORTGAGEE LETTER 95-25 Section II Page 4 of 17 (1 of 2) POST ENDORSEMENT FEES AND CHARGES Mid-Atlantic Offices =========================================================================== LOCAL HUD OFFICE TYPE OF SERVICE _____________________________________________ District Pennsylvania of Maryland State Columbia State (Philadelphia*) ___________________________________________________________________________ Substitution of Hazard $10 $10 $10 Insurance Policy at other than expiration of existing policy, if not prohibited by state law. ___________________________________________________________________________ Processing or reprocessing $15 $15 $15 an NSF. ___________________________________________________________________________ Modification of mortgage $50 $50 $50 involving a recorded agreement for extension of the term or re-amortization. ___________________________________________________________________________ Modification of the mortgaged $110 $110 $110 property; includes but is not limited to: - Release of lot or acreage from the original secured parcel - Condemnation - Order-of-taking - Subordination or consent to Easement - Lot Line Dispute/Adjustment - Subdivision consent - Consent to Change in Covenants and Restrictions ___________________________________________________________________________ Providing a copy of the $10 $10 $10 Mortgage or Deed of Trust; ONLY if the copy is a duplicate of what has already been provided to the mortgagor. ___________________________________________________________________________ Providing a copy of the $10 $10 $10 Mortgage Note; ONLY if the copy is a duplicate of what has already been provided to the mortgagor. ___________________________________________________________________________ Providing a copy of the $10 $10 $10 settlement statement, gift letters, and other documents; other than those provided at closing. ___________________________________________________________________________ Providing a new amortization $15 $15 $15 schedule; other than the schedule provided at closing. ___________________________________________________________________________ Providing payoff statements; $10 $10 $10 (other than the initial request). NO CHARGE for the first two (2) requests per calendar year; then each additional statement. ___________________________________________________________________________ Providing replacement coupon $5 $5 $5 books. ___________________________________________________________________________ Providing a payment history $5 $5 $5 to the mortgagor; other than the current year and one prior year. ___________________________________________________________________________ Verifying the mortgage to a $20 $20 $20 prospective creditor: This covers requests from other lenders to verify the status of an existing loan (typically in connection with a refinance application). ONLY allowed when the mortgagor has given the present lender WRITTEN AUTHORIZATION to release information to the prospective lender and to charge a fee. ___________________________________________________________________________ Providing duplicate year end $5 $5 $5 statements. ___________________________________________________________________________ Providing payoff statement by $5 $5 $5 facsimile (upon request of mortgagor). =========================================================================== (*) Indicates previous name of office. MORTGAGEE LETTER 95-25 Section II Page 4 of 17 (2 of 2) POST ENDORSEMENT FEES AND CHARGES Mid-Atlantic Offices =========================================================================== LOCAL HUD OFFICE TYPE OF SERVICE _____________________________________________ West Pittsburgh Virginia Virginia State State ___________________________________________________________________________ Substitution of Hazard $10 $10 $10 Insurance Policy at other than expiration of existing policy, if not prohibited by state law. ___________________________________________________________________________ Processing or reprocessing $15 $15 $15 an NSF. ___________________________________________________________________________ Modification of mortgage $50 $50 $50 involving a recorded agreement for extension of the term or re-amortization. ___________________________________________________________________________ Modification of the mortgaged $110 $110 $110 property; includes but is not limited to: - Release of lot or acreage from the original secured parcel - Condemnation - Order-of-taking - Subordination or consent to Easement - Lot Line Dispute/Adjustment - Subdivision consent - Consent to Change in Covenants and Restrictions ___________________________________________________________________________ Providing a copy of the $10 $10 $10 Mortgage or Deed of Trust; ONLY if the copy is a duplicate of what has already been provided to the mortgagor. ___________________________________________________________________________ Providing a copy of the $10 $10 $10 Mortgage Note; ONLY if the copy is a duplicate of what has already been provided to the mortgagor. ___________________________________________________________________________ Providing a copy of the $10 $10 $10 settlement statement, gift letters, and other documents; other than those provided at closing. ___________________________________________________________________________ Providing a new amortization $15 $15 $15 schedule; other than the schedule provided at closing. ___________________________________________________________________________ Providing payoff statements; $10 $10 $10 (other than the initial request). NO CHARGE for the first two (2) requests per calendar year; then each additional statement. ___________________________________________________________________________ Providing replacement coupon $5 $5 $5 books. ___________________________________________________________________________ Providing a payment history $5 $5 $5 to the mortgagor; other than the current year and one prior year. ___________________________________________________________________________ Verifying the mortgage to a $20 $20 $20 prospective creditor: This covers requests from other lenders to verify the status of an existing loan (typically in connection with a refinance application). ONLY allowed when the mortgagor has given the present lender WRITTEN AUTHORIZATION to release information to the prospective lender and to charge a fee. ___________________________________________________________________________ Providing duplicate year end $5 $5 $5 statements. ___________________________________________________________________________ Providing payoff statement by $5 $5 $5 facsimile (upon request of mortgagor). =========================================================================== (*) Indicates previous name of office. MORTGAGEE LETTER 95-25 Section II Page 5 of 17 POST ENDORSEMENT FEES AND CHARGES Mid-Atlantic Offices (continued) =========================================================================== LOCAL HUD OFFICE TYPE OF SERVICE _____________________________________________ District Pennsylvania of Maryland State Columbia State (Philadelphia*) ___________________________________________________________________________ Incorporating a borrower's name change into the No No No servicer's loan system. Charge Charge Charge ___________________________________________________________________________ Re-analyzing escrow accounts No No No and providing new coupon Charge Charge Charge books. =========================================================================== =========================================================================== LOCAL HUD OFFICE TYPE OF SERVICE _____________________________________________ West Pittsburgh Virginia Virginia State State ___________________________________________________________________________ Incorporating a borrower's name change into the No No No servicer's loan system. Charge Charge Charge ___________________________________________________________________________ Re-analyzing escrow accounts No No No and providing new coupon Charge Charge Charge books. =========================================================================== (*) Indicates previous name of office. MORTGAGEE LETTER 95-25 Section II Page 6 of 17 POST ENDORSEMENT FEES AND CHARGES Southeast / Caribbean Offices =========================================================================== LOCAL HUD OFFICE TYPE OF SERVICE _____________________________________________ Alabama Caribbean Coral Georgia Jacksonville State Gables State ___________________________________________________________________________ Substitution of Hazard $10 $10 $15 $10 $15 Insurance Policy at other than expiration of existing policy, if not prohibited by state law. ___________________________________________________________________________ Processing or reprocessing $10 $10 $20 $15 $20 an NSF. ___________________________________________________________________________ Modification of mortgage $50 $50 $50 $50 $50 involving a recorded agreement for extension of the term or re-amortization. ___________________________________________________________________________ Modification of the mortgaged $100 $100 $100 $125 $100 property; includes but is not limited to: - Release of lot or acreage from the original secured parcel - Condemnation - Order-of-taking - Subordination or consent to Easement - Lot Line Dispute/Adjustment - Subdivision consent - Consent to Change in Covenants and Restrictions ___________________________________________________________________________ Providing a copy of the $10 $10 $10 $10 $10 Mortgage or Deed of Trust; ONLY if the copy is a duplicate of what has already been provided to the mortgagor. ___________________________________________________________________________ Providing a copy of the $10 $10 $10 $10 $10 Mortgage Note; ONLY if the copy is a duplicate of what has already been provided to the mortgagor. ___________________________________________________________________________ Providing a copy of the $10 $10 $10 $10 $10 settlement statement, gift letters, and other documents; other than those provided at closing. ___________________________________________________________________________ Providing a new amortization $15 $15 $15 $15 $15 schedule; other than the schedule provided at closing. ___________________________________________________________________________ Providing payoff statements; $10 $10 $10 $10 $10 (other than the initial request). NO CHARGE for the first two (2) requests per calendar year; then each additional statement. ___________________________________________________________________________ Providing replacement coupon $5 $5 $5 $5 $5 books. ___________________________________________________________________________ Providing a payment history $5 $5 $5 $5 $5 to the mortgagor; other than the current year and one prior year. ___________________________________________________________________________ Verifying the mortgage to a $20 $20 $20 $20 $20 prospective creditor: This covers requests from other lenders to verify the status of an existing loan (typically in connection with a refinance application). ONLY allowed when the mortgagor has given the present lender WRITTEN AUTHORIZATION to release information to the prospective lender and to charge a fee. ___________________________________________________________________________ Providing duplicate year end $5 $5 $5 $5 $5 statements. ___________________________________________________________________________ Providing payoff statement by $5 $5 $5 $5 $5 facsimile (upon request of mortgagor). ___________________________________________________________________________ Incorporating a borrower's name change into the No No No No No servicer's loan system. Charge Charge Charge Charge Charge ___________________________________________________________________________ Re-analyzing escrow accounts No No No No No and providing new coupon Charge Charge Charge Charge Charge books. =========================================================================== (*) Indicates previous name of office. MORTGAGEE LETTER 95-25 Section II Page 7 of 17 POST ENDORSEMENT FEES AND CHARGES Southeast / Caribbean Offices (continued) =========================================================================== LOCAL HUD OFFICE TYPE OF SERVICE _____________________________________________ N. Kentucky Knoxville Memphis Mississippi Carolina State State State ___________________________________________________________________________ Substitution of Hazard $10 $10 $10 $7.50 $7.50 Insurance Policy at other than expiration of existing policy, if not prohibited by state law. ___________________________________________________________________________ Processing or reprocessing $15 $15 $15 $15 $15 an NSF. ___________________________________________________________________________ Modification of mortgage $50 $50 $50 $50 $50 involving a recorded agreement for extension of the term or re-amortization. ___________________________________________________________________________ Modification of the mortgaged $100 $100 $100 $100 $150 property; includes but is not limited to: - Release of lot or acreage from the original secured parcel - Condemnation - Order-of-taking - Subordination or consent to Easement - Lot Line Dispute/Adjustment - Subdivision consent - Consent to Change in Covenants and Restrictions ___________________________________________________________________________ Providing a copy of the $10 $10 $10 $10 $10 Mortgage or Deed of Trust; ONLY if the copy is a duplicate of what has already been provided to the mortgagor. ___________________________________________________________________________ Providing a copy of the $10 $10 $10 $10 $10 Mortgage Note; ONLY if the copy is a duplicate of what has already been provided to the mortgagor. ___________________________________________________________________________ Providing a copy of the $10 $10 $10 $10 $10 settlement statement, gift letters, and other documents; other than those provided at closing. ___________________________________________________________________________ Providing a new amortization $15 $15 $15 $15 $15 schedule; other than the schedule provided at closing. ___________________________________________________________________________ Providing payoff statements; $10 $10 $10 $10 $10 (other than the initial request). NO CHARGE for the first two (2) requests per calendar year; then each additional statement. ___________________________________________________________________________ Providing replacement coupon $5 $5 $5 $5 $5 books. ___________________________________________________________________________ Providing a payment history $5 $5 $5 $5 $5 to the mortgagor; other than the current year and one prior year. ___________________________________________________________________________ Verifying the mortgage to a $20 $20 $20 $20 $20 prospective creditor: This covers requests from other lenders to verify the status of an existing loan (typically in connection with a refinance application). ONLY allowed when the mortgagor has given the present lender WRITTEN AUTHORIZATION to release information to the prospective lender and to charge a fee. ___________________________________________________________________________ Providing duplicate year end $5 $5 $5 $5 $5 statements. ___________________________________________________________________________ Providing payoff statement by $5 $5 $5 $5 $5 facsimile (upon request of mortgagor). ___________________________________________________________________________ Incorporating a borrower's name change into the No No No No No servicer's loan system. Charge Charge Charge Charge Charge ___________________________________________________________________________ Re-analyzing escrow accounts No No No No No and providing new coupon Charge Charge Charge Charge Charge books. =========================================================================== (*) Indicates previous name of office. MORTGAGEE LETTER 95-25 Section II Page 8 of 17 POST ENDORSEMENT FEES AND CHARGES Southeast / Caribbean Offices (continued) =========================================================================== LOCAL HUD OFFICE TYPE OF SERVICE _____________________________________________ Tennessee Orlando S. Carolina Tampa State State State (Nashville*) ___________________________________________________________________________ Substitution of Hazard $10 $15 $10 $7.50 Insurance Policy at other than expiration of existing policy, if not prohibited by state law. ___________________________________________________________________________ Processing or reprocessing $20 $20 $20 $15 an NSF. ___________________________________________________________________________ Modification of mortgage $50 $50 $50 $50 involving a recorded agreement for extension of the term or re-amortization. ___________________________________________________________________________ Modification of the mortgaged $100 $100 $100 $100 property; includes but is not limited to: - Release of lot or acreage from the original secured parcel - Condemnation - Order-of-taking - Subordination or consent to Easement - Lot Line Dispute/Adjustment - Subdivision consent - Consent to Change in Covenants and Restrictions ___________________________________________________________________________ Providing a copy of the $10 $10 $10 $10 Mortgage or Deed of Trust; ONLY if the copy is a duplicate of what has already been provided to the mortgagor. ___________________________________________________________________________ Providing a copy of the $10 $10 $10 $10 Mortgage Note; ONLY if the copy is a duplicate of what has already been provided to the mortgagor. ___________________________________________________________________________ Providing a copy of the $10 $10 $10 $10 settlement statement, gift letters, and other documents; other than those provided at closing. ___________________________________________________________________________ Providing a new amortization $15 $15 $15 $15 schedule; other than the schedule provided at closing. ___________________________________________________________________________ Providing payoff statements; $10 $10 $10 $10 (other than the initial request). NO CHARGE for the first two (2) requests per calendar year; then each additional statement. ___________________________________________________________________________ Providing replacement coupon $5 $5 $5 $5 books. ___________________________________________________________________________ Providing a payment history $5 $5 $5 $5 to the mortgagor; other than the current year and one prior year. ___________________________________________________________________________ Verifying the mortgage to a $20 $20 $20 $20 prospective creditor: This covers requests from other lenders to verify the status of an existing loan (typically in connection with a refinance application). ONLY allowed when the mortgagor has given the present lender WRITTEN AUTHORIZATION to release information to the prospective lender and to charge a fee. ___________________________________________________________________________ Providing duplicate year end $5 $5 $5 $5 statements. ___________________________________________________________________________ Providing payoff statement by $5 $5 $5 $5 facsimile (upon request of mortgagor). ___________________________________________________________________________ Incorporating a borrower's name change into the No No No No servicer's loan system. Charge Charge Charge Charge ___________________________________________________________________________ Re-analyzing escrow accounts No No No No and providing new coupon Charge Charge Charge Charge books. =========================================================================== (*) Indicates previous name of office. MORTGAGEE LETTER 95-25 Section II Page 9 of 17 POST ENDORSEMENT FEES AND CHARGES Midwest Offices =========================================================================== LOCAL HUD OFFICE TYPE OF SERVICE _____________________________________________ Grand Illinois Cincinnati Cleveland Flint Rapids State ___________________________________________________________________________ Substitution of Hazard $10 $10 $10 $10 $10 Insurance Policy at other than expiration of existing policy, if not prohibited by state law. ___________________________________________________________________________ Processing or reprocessing $15 $20 $20 $20 $20 an NSF. ___________________________________________________________________________ Modification of mortgage $50 $50 $50 $50 $50 involving a recorded agreement for extension of the term or re-amortization. ___________________________________________________________________________ Modification of the mortgaged $100 $100 $150 $150 $100 property; includes but is not limited to: - Release of lot or acreage from the original secured parcel - Condemnation - Order-of-taking - Subordination or consent to Easement - Lot Line Dispute/Adjustment - Subdivision consent - Consent to Change in Covenants and Restrictions ___________________________________________________________________________ Providing a copy of the $10 $10 $10 $10 $10 Mortgage or Deed of Trust; ONLY if the copy is a duplicate of what has already been provided to the mortgagor. ___________________________________________________________________________ Providing a copy of the $10 $10 $10 $10 $10 Mortgage Note; ONLY if the copy is a duplicate of what has already been provided to the mortgagor. ___________________________________________________________________________ Providing a copy of the $10 $10 $10 $10 $10 settlement statement, gift letters, and other documents; other than those provided at closing. ___________________________________________________________________________ Providing a new amortization $15 $15 $15 $15 $15 schedule; other than the schedule provided at closing. ___________________________________________________________________________ Providing payoff statements; $10 $10 $10 $10 $10 (other than the initial request). NO CHARGE for the first two (2) requests per calendar year; then each additional statement. ___________________________________________________________________________ Providing replacement coupon $5 $5 $5 $5 $5 books. ___________________________________________________________________________ Providing a payment history $5 $5 $5 $5 $5 to the mortgagor; other than the current year and one prior year. ___________________________________________________________________________ Verifying the mortgage to a $20 $20 $20 $20 $20 prospective creditor: This covers requests from other lenders to verify the status of an existing loan (typically in connection with a refinance application). ONLY allowed when the mortgagor has given the present lender WRITTEN AUTHORIZATION to release information to the prospective lender and to charge a fee. ___________________________________________________________________________ Providing duplicate year end $5 $5 $5 $5 $5 statements. ___________________________________________________________________________ Providing payoff statement by $5 $5 $5 $5 $5 facsimile (upon request of mortgagor). ___________________________________________________________________________ Incorporating a borrower's name change into the No No No No No servicer's loan system. Charge Charge Charge Charge Charge ___________________________________________________________________________ Re-analyzing escrow accounts No No No No No and providing new coupon Charge Charge Charge Charge Charge books. =========================================================================== (*) Indicates previous name of office. MORTGAGEE LETTER 95-25 Section II Page 10 of 17 POST ENDORSEMENT FEES AND CHARGES Midwest Offices (continued) =========================================================================== LOCAL HUD OFFICE TYPE OF SERVICE _____________________________________________ Indiana Michigan Minnesota Ohio Wisconsin State State State State State (Detroit*) (Columbus*) ___________________________________________________________________________ Substitution of Hazard $10 $10 $10 $10 $10 Insurance Policy at other than expiration of existing policy, if not prohibited by state law. ___________________________________________________________________________ Processing or reprocessing $25 $20 $20 $20 $20 an NSF. ___________________________________________________________________________ Modification of mortgage $50 $50 $50 $50 $50 involving a recorded agreement for extension of the term or re-amortization. ___________________________________________________________________________ Modification of the mortgaged $100 $150 $100 $100 $100 property; includes but is not limited to: - Release of lot or acreage from the original secured parcel - Condemnation - Order-of-taking - Subordination or consent to Easement - Lot Line Dispute/Adjustment - Subdivision consent - Consent to Change in Covenants and Restrictions ___________________________________________________________________________ Providing a copy of the $10 $10 $10 $10 $10 Mortgage or Deed of Trust; ONLY if the copy is a duplicate of what has already been provided to the mortgagor. ___________________________________________________________________________ Providing a copy of the $10 $10 $10 $10 $10 Mortgage Note; ONLY if the copy is a duplicate of what has already been provided to the mortgagor. ___________________________________________________________________________ Providing a copy of the $10 $10 $10 $10 $10 settlement statement, gift letters, and other documents; other than those provided at closing. ___________________________________________________________________________ Providing a new amortization $15 $15 $15 $15 $15 schedule; other than the schedule provided at closing. ___________________________________________________________________________ Providing payoff statements; $10 $10 $10 $10 $10 (other than the initial request). NO CHARGE for the first two (2) requests per calendar year; then each additional statement. ___________________________________________________________________________ Providing replacement coupon $5 $5 $5 $5 $5 books. ___________________________________________________________________________ Providing a payment history $5 $5 $5 $5 $5 to the mortgagor; other than the current year and one prior year. ___________________________________________________________________________ Verifying the mortgage to a $20 $20 $20 $20 $20 prospective creditor: This covers requests from other lenders to verify the status of an existing loan (typically in connection with a refinance application). ONLY allowed when the mortgagor has given the present lender WRITTEN AUTHORIZATION to release information to the prospective lender and to charge a fee. ___________________________________________________________________________ Providing duplicate year end $5 $5 $5 $5 $5 statements. ___________________________________________________________________________ Providing payoff statement by $5 $5 $5 $5 $5 facsimile (upon request of mortgagor). ___________________________________________________________________________ Incorporating a borrower's name change into the No No No No No servicer's loan system. Charge Charge Charge Charge Charge ___________________________________________________________________________ Re-analyzing escrow accounts No No No No No and providing new coupon Charge Charge Charge Charge Charge books. =========================================================================== (*) Indicates previous name of office. MORTGAGEE LETTER 95-25 Section II Page 11 of 17 POST ENDORSEMENT FEES AND CHARGES Southwest Offices =========================================================================== LOCAL HUD OFFICE TYPE OF SERVICE _____________________________________________ Arkansas Louisiana New State Houston State Lubbock Mexico (New Orleans*) State ___________________________________________________________________________ Substitution of Hazard $10 $10 $10 $10 $10 Insurance Policy at other than expiration of existing policy, if not prohibited by state law. ___________________________________________________________________________ Processing or reprocessing $25 $25 $25 $25 $25 an NSF. ___________________________________________________________________________ Modification of mortgage $50 $50 $50 $50 $50 involving a recorded agreement for extension of the term or re-amortization. ___________________________________________________________________________ Modification of the mortgaged $110 $110 $110 $110 $110 property; includes but is not limited to: - Release of lot or acreage from the original secured parcel - Condemnation - Order-of-taking - Subordination or consent to Easement - Lot Line Dispute/Adjustment - Subdivision consent - Consent to Change in Covenants and Restrictions ___________________________________________________________________________ Providing a copy of the $10 $10 $10 $10 $10 Mortgage or Deed of Trust; ONLY if the copy is a duplicate of what has already been provided to the mortgagor. ___________________________________________________________________________ Providing a copy of the $10 $10 $10 $10 $10 Mortgage Note; ONLY if the copy is a duplicate of what has already been provided to the mortgagor. ___________________________________________________________________________ Providing a copy of the $10 $10 $10 $10 $10 settlement statement, gift letters, and other documents; other than those provided at closing. ___________________________________________________________________________ Providing a new amortization $15 $15 $15 $15 $15 schedule; other than the schedule provided at closing. ___________________________________________________________________________ Providing payoff statements; $10 $10 $10 $10 $10 (other than the initial request). NO CHARGE for the first two (2) requests per calendar year; then each additional statement. ___________________________________________________________________________ Providing replacement coupon $5 $5 $5 $5 $5 books. ___________________________________________________________________________ Providing a payment history $5 $5 $5 $5 $5 to the mortgagor; other than the current year and one prior year. ___________________________________________________________________________ Verifying the mortgage to a $20 $20 $20 $20 $20 prospective creditor: This covers requests from other lenders to verify the status of an existing loan (typically in connection with a refinance application). ONLY allowed when the mortgagor has given the present lender WRITTEN AUTHORIZATION to release information to the prospective lender and to charge a fee. ___________________________________________________________________________ Providing duplicate year end $5 $5 $5 $5 $5 statements. ___________________________________________________________________________ Providing payoff statement by $5 $5 $5 $5 $5 facsimile (upon request of mortgagor). ___________________________________________________________________________ Incorporating a borrower's name change into the No No No No No servicer's loan system. Charge Charge Charge Charge Charge ___________________________________________________________________________ Re-analyzing escrow accounts No No No No No and providing new coupon Charge Charge Charge Charge Charge books. =========================================================================== (*) Indicates previous name of office. MORTGAGEE LETTER 95-25 Section II Page 12 of 17 POST ENDORSEMENT FEES AND CHARGES Southwest Offices (continued) =========================================================================== LOCAL HUD OFFICE TYPE OF SERVICE _____________________________________________ Oklahoma Texas State San Shreveport State Tulsa (Oklahoma Antonio (Ft. City*) Worth*) ___________________________________________________________________________ Substitution of Hazard $10 $10 $10 $10 $10 Insurance Policy at other than expiration of existing policy, if not prohibited by state law. ___________________________________________________________________________ Processing or reprocessing $25 $25 $25 $25 $25 an NSF. ___________________________________________________________________________ Modification of mortgage $50 $50 $50 $50 $50 involving a recorded agreement for extension of the term or re-amortization. ___________________________________________________________________________ Modification of the mortgaged $110 $110 $110 $110 $110 property; includes but is not limited to: - Release of lot or acreage from the original secured parcel - Condemnation - Order-of-taking - Subordination or consent to Easement - Lot Line Dispute/Adjustment - Subdivision consent - Consent to Change in Covenants and Restrictions ___________________________________________________________________________ Providing a copy of the $10 $10 $10 $10 $10 Mortgage or Deed of Trust; ONLY if the copy is a duplicate of what has already been provided to the mortgagor. ___________________________________________________________________________ Providing a copy of the $10 $10 $10 $10 $10 Mortgage Note; ONLY if the copy is a duplicate of what has already been provided to the mortgagor. ___________________________________________________________________________ Providing a copy of the $10 $10 $10 $10 $10 settlement statement, gift letters, and other documents; other than those provided at closing. ___________________________________________________________________________ Providing a new amortization $15 $15 $15 $15 $15 schedule; other than the schedule provided at closing. ___________________________________________________________________________ Providing payoff statements; $10 $10 $10 $10 $10 (other than the initial request). NO CHARGE for the first two (2) requests per calendar year; then each additional statement. ___________________________________________________________________________ Providing replacement coupon $5 $5 $5 $5 $5 books. ___________________________________________________________________________ Providing a payment history $5 $5 $5 $5 $5 to the mortgagor; other than the current year and one prior year. ___________________________________________________________________________ Verifying the mortgage to a $20 $20 $20 $20 $20 prospective creditor: This covers requests from other lenders to verify the status of an existing loan (typically in connection with a refinance application). ONLY allowed when the mortgagor has given the present lender WRITTEN AUTHORIZATION to release information to the prospective lender and to charge a fee. ___________________________________________________________________________ Providing duplicate year end $5 $5 $5 $5 $5 statements. ___________________________________________________________________________ Providing payoff statement by $5 $5 $5 $5 $5 facsimile (upon request of mortgagor). ___________________________________________________________________________ Incorporating a borrower's name change into the No No No No No servicer's loan system. Charge Charge Charge Charge Charge ___________________________________________________________________________ Re-analyzing escrow accounts No No No No No and providing new coupon Charge Charge Charge Charge Charge books. =========================================================================== (*) Indicates previous name of office. MORTGAGEE LETTER 95-25 Section II Page 13 of 17 POST ENDORSEMENT FEES AND CHARGES Great Plains Offices =========================================================================== LOCAL HUD OFFICE TYPE OF SERVICE _____________________________________________ Kansas/Missouri Iowa State Nebraska St. State (Kansas City*) State Louis ___________________________________________________________________________ Substitution of Hazard $10 $10 $10 $10 Insurance Policy at other than expiration of existing policy, if not prohibited by state law. ___________________________________________________________________________ Processing or reprocessing $15 $15 $15 $15 an NSF. ___________________________________________________________________________ Modification of mortgage $50 $50 $50 $50 involving a recorded agreement for extension of the term or re-amortization. ___________________________________________________________________________ Modification of the mortgaged $100 $100 $100 $100 property; includes but is not limited to: - Release of lot or acreage from the original secured parcel - Condemnation - Order-of-taking - Subordination or consent to Easement - Lot Line Dispute/Adjustment - Subdivision consent - Consent to Change in Covenants and Restrictions ___________________________________________________________________________ Providing a copy of the $10 $10 $10 $10 Mortgage or Deed of Trust; ONLY if the copy is a duplicate of what has already been provided to the mortgagor. ___________________________________________________________________________ Providing a copy of the $10 $10 $10 $10 Mortgage Note; ONLY if the copy is a duplicate of what has already been provided to the mortgagor. ___________________________________________________________________________ Providing a copy of the $10 $10 $10 $10 settlement statement, gift letters, and other documents; other than those provided at closing. ___________________________________________________________________________ Providing a new amortization $15 $15 $15 $15 schedule; other than the schedule provided at closing. ___________________________________________________________________________ Providing payoff statements; $10 $10 $10 $10 (other than the initial request). NO CHARGE for the first two (2) requests per calendar year; then each additional statement. ___________________________________________________________________________ Providing replacement coupon $5 $5 $5 $5 books. ___________________________________________________________________________ Providing a payment history $5 $5 $5 $5 to the mortgagor; other than the current year and one prior year. ___________________________________________________________________________ Verifying the mortgage to a $20 $20 $20 $20 prospective creditor: This covers requests from other lenders to verify the status of an existing loan (typically in connection with a refinance application). ONLY allowed when the mortgagor has given the present lender WRITTEN AUTHORIZATION to release information to the prospective lender and to charge a fee. ___________________________________________________________________________ Providing duplicate year end $5 $5 $5 $5 statements. ___________________________________________________________________________ Providing payoff statement by $5 $5 $5 $5 facsimile (upon request of mortgagor). ___________________________________________________________________________ Incorporating a borrower's name change into the No No No No servicer's loan system. Charge Charge Charge Charge ___________________________________________________________________________ Re-analyzing escrow accounts No No No No and providing new coupon Charge Charge Charge Charge books. =========================================================================== (*) Indicates previous name of office. MORTGAGEE LETTER 95-25 Section II Page 14 of 17 POST ENDORSEMENT FEES AND CHARGES Rocky Mountain Offices =========================================================================== LOCAL HUD OFFICE TYPE OF SERVICE _____________________________________________ North Colorado Montana Dakota Utah State State State State ___________________________________________________________________________ Substitution of Hazard $10.50 $10.50 $10.50 $10.50 Insurance Policy at other than expiration of existing policy, if not prohibited by state law. ___________________________________________________________________________ Processing or reprocessing $15 $15 $15 $15 an NSF. ___________________________________________________________________________ Modification of mortgage $50 $50 $50 $50 involving a recorded agreement for extension of the term or re-amortization. ___________________________________________________________________________ Modification of the mortgaged $100 $100 $100 $100 property; includes but is not limited to: - Release of lot or acreage from the original secured parcel - Condemnation - Order-of-taking - Subordination or consent to Easement - Lot Line Dispute/Adjustment - Subdivision consent - Consent to Change in Covenants and Restrictions ___________________________________________________________________________ Providing a copy of the $10 $10 $10 $10 Mortgage or Deed of Trust; ONLY if the copy is a duplicate of what has already been provided to the mortgagor. ___________________________________________________________________________ Providing a copy of the $10 $10 $10 $10 Mortgage Note; ONLY if the copy is a duplicate of what has already been provided to the mortgagor. ___________________________________________________________________________ Providing a copy of the $10 $10 $10 $10 settlement statement, gift letters, and other documents; other than those provided at closing. ___________________________________________________________________________ Providing a new amortization $15 $15 $15 $15 schedule; other than the schedule provided at closing. ___________________________________________________________________________ Providing payoff statements; $10 $10 $10 $10 (other than the initial request). NO CHARGE for the first two (2) requests per calendar year; then each additional statement. ___________________________________________________________________________ Providing replacement coupon $5 $5 $5 $5 books. ___________________________________________________________________________ Providing a payment history $5 $5 $5 $5 to the mortgagor; other than the current year and one prior year. ___________________________________________________________________________ Verifying the mortgage to a $20 $20 $20 $20 prospective creditor: This covers requests from other lenders to verify the status of an existing loan (typically in connection with a refinance application). ONLY allowed when the mortgagor has given the present lender WRITTEN AUTHORIZATION to release information to the prospective lender and to charge a fee. ___________________________________________________________________________ Providing duplicate year end $5 $5 $5 $5 statements. ___________________________________________________________________________ Providing payoff statement by $5 $5 $5 $5 facsimile (upon request of mortgagor). ___________________________________________________________________________ Incorporating a borrower's name change into the No No No No servicer's loan system. Charge Charge Charge Charge ___________________________________________________________________________ Re-analyzing escrow accounts No No No No and providing new coupon Charge Charge Charge Charge books. =========================================================================== (*) Indicates previous name of office. MORTGAGEE LETTER 95-25 Section II Page 15 of 17 (1 of 2) POST ENDORSEMENT FEES AND CHARGES Pacific / Hawaii Offices =========================================================================== LOCAL HUD OFFICE TYPE OF SERVICE _____________________________________________ Arizona State Fresno Hawaii (Phoenix*) State ___________________________________________________________________________ Substitution of Hazard $10 $10 $10 Insurance Policy at other than expiration of existing policy, if not prohibited by state law. ___________________________________________________________________________ Processing or reprocessing $15 $15 $15 an NSF. ___________________________________________________________________________ Modification of mortgage $50 $50 $50 involving a recorded agreement for extension of the term or re-amortization. ___________________________________________________________________________ Modification of the mortgaged $100 $100 $100 property; includes but is not limited to: - Release of lot or acreage from the original secured parcel - Condemnation - Order-of-taking - Subordination or consent to Easement - Lot Line Dispute/Adjustment - Subdivision consent - Consent to Change in Covenants and Restrictions ___________________________________________________________________________ Providing a copy of the $10 $10 $10 Mortgage or Deed of Trust; ONLY if the copy is a duplicate of what has already been provided to the mortgagor. ___________________________________________________________________________ Providing a copy of the $10 $10 $10 Mortgage Note; ONLY if the copy is a duplicate of what has already been provided to the mortgagor. ___________________________________________________________________________ Providing a copy of the $10 $10 $10 settlement statement, gift letters, and other documents; other than those provided at closing. ___________________________________________________________________________ Providing a new amortization $15 $15 $15 schedule; other than the schedule provided at closing. ___________________________________________________________________________ Providing payoff statements; $10 $10 $10 (other than the initial request). NO CHARGE for the first two (2) requests per calendar year; then each additional statement. ___________________________________________________________________________ Providing replacement coupon $5 $5 $5 books. ___________________________________________________________________________ Providing a payment history $5 $5 $5 to the mortgagor; other than the current year and one prior year. ___________________________________________________________________________ Verifying the mortgage to a $20 $20 $20 prospective creditor: This covers requests from other lenders to verify the status of an existing loan (typically in connection with a refinance application). ONLY allowed when the mortgagor has given the present lender WRITTEN AUTHORIZATION to release information to the prospective lender and to charge a fee. ___________________________________________________________________________ Providing duplicate year end $5 $5 $5 statements. ___________________________________________________________________________ Providing payoff statement by $5 $5 $5 facsimile (upon request of mortgagor). ___________________________________________________________________________ Incorporating a borrower's name change into the No No No No servicer's loan system. Charge Charge Charge Charge ___________________________________________________________________________ Re-analyzing escrow accounts No No No No and providing new coupon Charge Charge Charge Charge books. =========================================================================== (*) Indicates previous name of office. MORTGAGEE LETTER 95-25 Section II Page 15 of 17 (2 of 2) POST ENDORSEMENT FEES AND CHARGES Pacific / Hawaii Offices =========================================================================== LOCAL HUD OFFICE TYPE OF SERVICE _____________________________________________ Nevada State Reno Sacramento (Las Vegas*) ___________________________________________________________________________ Substitution of Hazard $10 $10 $10 Insurance Policy at other than expiration of existing policy, if not prohibited by state law. ___________________________________________________________________________ Processing or reprocessing $15 $15 $15 an NSF. ___________________________________________________________________________ Modification of mortgage $50 $50 $50 involving a recorded agreement for extension of the term or re-amortization. ___________________________________________________________________________ Modification of the mortgaged $100 $100 $100 property; includes but is not limited to: - Release of lot or acreage from the original secured parcel - Condemnation - Order-of-taking - Subordination or consent to Easement - Lot Line Dispute/Adjustment - Subdivision consent - Consent to Change in Covenants and Restrictions ___________________________________________________________________________ Providing a copy of the $10 $10 $10 Mortgage or Deed of Trust; ONLY if the copy is a duplicate of what has already been provided to the mortgagor. ___________________________________________________________________________ Providing a copy of the $10 $10 $10 Mortgage Note; ONLY if the copy is a duplicate of what has already been provided to the mortgagor. ___________________________________________________________________________ Providing a copy of the $10 $10 $10 settlement statement, gift letters, and other documents; other than those provided at closing. ___________________________________________________________________________ Providing a new amortization $15 $15 $15 schedule; other than the schedule provided at closing. ___________________________________________________________________________ Providing payoff statements; $10 $10 $10 (other than the initial request). NO CHARGE for the first two (2) requests per calendar year; then each additional statement. ___________________________________________________________________________ Providing replacement coupon $5 $5 $5 books. ___________________________________________________________________________ Providing a payment history $5 $5 $5 to the mortgagor; other than the current year and one prior year. ___________________________________________________________________________ Verifying the mortgage to a $20 $20 $20 prospective creditor: This covers requests from other lenders to verify the status of an existing loan (typically in connection with a refinance application). ONLY allowed when the mortgagor has given the present lender WRITTEN AUTHORIZATION to release information to the prospective lender and to charge a fee. ___________________________________________________________________________ Providing duplicate year end $5 $5 $5 statements. ___________________________________________________________________________ Providing payoff statement by $5 $5 $5 facsimile (upon request of mortgagor). ___________________________________________________________________________ Incorporating a borrower's name change into the No No No No servicer's loan system. Charge Charge Charge Charge ___________________________________________________________________________ Re-analyzing escrow accounts No No No No and providing new coupon Charge Charge Charge Charge books. =========================================================================== (*) Indicates previous name of office. MORTGAGEE LETTER 95-25 Section II Page 16 of 17 POST ENDORSEMENT FEES AND CHARGES Pacific / Hawaii Offices (continued) =========================================================================== LOCAL HUD OFFICE TYPE OF SERVICE _____________________________________________ California San Santa Tucson Los State Diego Ana Angeles (San Francisco*) ___________________________________________________________________________ Substitution of Hazard $10 $10 $10 $10 $10 Insurance Policy at other than expiration of existing policy, if not prohibited by state law. ___________________________________________________________________________ Processing or reprocessing $15 $15 $15 $15 $15 an NSF. ___________________________________________________________________________ Modification of mortgage $50 $50 $50 $50 $50 involving a recorded agreement for extension of the term or re-amortization. ___________________________________________________________________________ Modification of the mortgaged $100 $100 $100 $100 $100 property; includes but is not limited to: - Release of lot or acreage from the original secured parcel - Condemnation - Order-of-taking - Subordination or consent to Easement - Lot Line Dispute/Adjustment - Subdivision consent - Consent to Change in Covenants and Restrictions ___________________________________________________________________________ Providing a copy of the $10 $10 $10 $10 $10 Mortgage or Deed of Trust; ONLY if the copy is a duplicate of what has already been provided to the mortgagor. ___________________________________________________________________________ Providing a copy of the $10 $10 $10 $10 $10 Mortgage Note; ONLY if the copy is a duplicate of what has already been provided to the mortgagor. ___________________________________________________________________________ Providing a copy of the $10 $10 $10 $10 $10 settlement statement, gift letters, and other documents; other than those provided at closing. ___________________________________________________________________________ Providing a new amortization $15 $15 $15 $15 $15 schedule; other than the schedule provided at closing. ___________________________________________________________________________ Providing payoff statements; $10 $10 $10 $10 $10 (other than the initial request). NO CHARGE for the first two (2) requests per calendar year; then each additional statement. ___________________________________________________________________________ Providing replacement coupon $5 $5 $5 $5 $5 books. ___________________________________________________________________________ Providing a payment history $5 $5 $5 $5 $5 to the mortgagor; other than the current year and one prior year. ___________________________________________________________________________ Verifying the mortgage to a $20 $20 $20 $20 $20 prospective creditor: This covers requests from other lenders to verify the status of an existing loan (typically in connection with a refinance application). ONLY allowed when the mortgagor has given the present lender WRITTEN AUTHORIZATION to release information to the prospective lender and to charge a fee. ___________________________________________________________________________ Providing duplicate year end $5 $5 $5 $5 $5 statements. ___________________________________________________________________________ Providing payoff statement by $5 $5 $5 $5 $5 facsimile (upon request of mortgagor). ___________________________________________________________________________ Incorporating a borrower's name change into the No No No No No servicer's loan system. Charge Charge Charge Charge Charge ___________________________________________________________________________ Re-analyzing escrow accounts No No No No No and providing new coupon Charge Charge Charge Charge Charge books. =========================================================================== (*) Indicates previous name of office. MORTGAGEE LETTER 95-25 Section II Page 17 of 17 POST ENDORSEMENT FEES AND CHARGES Northwest / Alaska Offices =========================================================================== LOCAL HUD OFFICE TYPE OF SERVICE _____________________________________________ Alaska Idaho Oregon Washington State State State State ___________________________________________________________________________ Substitution of Hazard $15 $15 $15 $15 Insurance Policy at other than expiration of existing policy, if not prohibited by state law. ___________________________________________________________________________ Processing or reprocessing $15 $20 $15 $15 an NSF. ___________________________________________________________________________ Modification of mortgage $50 $50 $50 $50 involving a recorded agreement for extension of the term or re-amortization. ___________________________________________________________________________ Modification of the mortgaged $125 $125 $125 $125 property; includes but is not limited to: - Release of lot or acreage from the original secured parcel - Condemnation - Order-of-taking - Subordination or consent to Easement - Lot Line Dispute/Adjustment - Subdivision consent - Consent to Change in Covenants and Restrictions ___________________________________________________________________________ Providing a copy of the $10 $10 $10 $10 Mortgage or Deed of Trust; ONLY if the copy is a duplicate of what has already been provided to the mortgagor. ___________________________________________________________________________ Providing a copy of the $10 $10 $10 $10 Mortgage Note; ONLY if the copy is a duplicate of what has already been provided to the mortgagor. ___________________________________________________________________________ Providing a copy of the $10 $10 $10 $10 settlement statement, gift letters, and other documents; other than those provided at closing. ___________________________________________________________________________ Providing a new amortization $15 $15 $15 $15 schedule; other than the schedule provided at closing. ___________________________________________________________________________ Providing payoff statements; $10 $10 $10 $10 (other than the initial request). NO CHARGE for the first two (2) requests per calendar year; then each additional statement. ___________________________________________________________________________ Providing replacement coupon $5 $5 $5 $5 books. ___________________________________________________________________________ Providing a payment history $5 $5 $5 $5 to the mortgagor; other than the current year and one prior year. ___________________________________________________________________________ Verifying the mortgage to a $20 $20 $20 $20 prospective creditor: This covers requests from other lenders to verify the status of an existing loan (typically in connection with a refinance application). ONLY allowed when the mortgagor has given the present lender WRITTEN AUTHORIZATION to release information to the prospective lender and to charge a fee. ___________________________________________________________________________ Providing duplicate year end $5 $5 $5 $5 statements. ___________________________________________________________________________ Providing payoff statement by $5 $5 $5 $5 facsimile (upon request of mortgagor). ___________________________________________________________________________ Incorporating a borrower's name change into the No No No No servicer's loan system. Charge Charge Charge Charge ___________________________________________________________________________ Re-analyzing escrow accounts No No No No and providing new coupon Charge Charge Charge Charge books. =========================================================================== (*) Indicates previous name of office. MORTGAGEE LETTER 95-25 Section III Page 1 of 7 (1 of 2) SECTION III. DIRECTORY OF LOCAL HUD OFFICES New England ___________________________________________________________________________ Connecticut State Office New Hampshire State Office 330 Main Street, First Floor Norris Cotton Federal Building Hartford, CT 06106-1860 275 Chestnut Street Telephone No.: (203) 240-4553 Manchester, NH 03101-2487 Fax No.: (203) 240-4549 Telephone No.: (603) 666-7685 Fax No.: (603) 666-7736 Massachusetts State Office Thomas P. O'Neill, Jr. Rhode Island State Office Federal Bldg. 10 Causeway Street, Room 375 10 Weybosset Street, Sixth Floor Boston, MA 02222-1092 Providence, RI 02903-3234 Telephone No.: (617) 565-5400* Telephone No.: (401) 528-5351 (617) 565-5447** Fax No.: (401) 528-5312 Fax No.: (617) 565-6557 New York / New Jersey ___________________________________________________________________________ Albany Office New Jersey State Office 52 Corporate Circle (f.k.a. Newark) Albany, NY 12203-5121 One Newark Center, 13th Floor Telephone No.: (518) 464-4205 Newark, NJ 07102-5260 Fax No.: (518) 464-4300 Telephone No.: (201) 622-7900 Fax No.: (201) 645-2241 Buffalo Office New York State Office Lafayette Court (f.k.a. New York City) 465 Main Street, Fifth Floor 26 Federal Plaza Buffalo, NY 14203-1780 New York, NY 10278-0068 Telephone No.: (716) 846-3237* Telephone No.: (212) 264-0777 (716) 846-4550** Fax No.: (212) 264-1277 Fax No.: (716) 846-5752 Camden Office Hudson Building 800 Hudson Square, Second Floor Camden, NJ 08102-1156 Telephone No.: (609) 757-5096* (609) 757-5091** Fax No.: (609) 757-5373 MORTGAGEE LETTER 95-25 Section III Page 1 of 7 (2 of 2) SECTION III. DIRECTORY OF LOCAL HUD OFFICES Mid-Atlantic ___________________________________________________________________________ District of Columbia Office Pittsburgh Office 820 First Street, NE 412 Old Post Office Washington, D.C. 20002-4205 Courthouse Building Telephone No.: (202) 275-7471* 7th and Grant Street (202) 275-4912** Pittsburgh, PA 15219-1906 (For P&P concerns, contact Mark Telephone No.: (412) 644-6525 McMillon, ext. 3067) Fax No.: (412) 644-6499 Fax No.: (202) 275-0779 Maryland State Office Virginia State Office City Crescent Building The 3600 Centre 10 South Howard Street, Fifth Floor 3600 West Broad Street Baltimore, MD 21201-2505 P.O. Box 90331 Telephone No.: (410) 962-2520 Richmond, VA 23230-0331 Fax No.: (410) 962-4947 Telephone No.: (804) 278-4530* (804) 278-4521** Fax No.: (804) 278-4615 Pennsylvania State Office West Virginia State Office (f.k.a. Philadelphia) Kanawha Valley Building The Wanamaker Building 405 Capitol Street, Suite 708 100 Penn Square East Charleston, WV 25301-1795 Philadelphia, PA 19107-3390 Telephone No.: (304) 347-7064 Telephone No.: (215) 656-0508* Fax No.: (304) 347-7050 (215) 656-0548** Fax No.: (215) 656-3427 (*) Indicates number to be called for questions regarding property preservation and protection. (**) Indicates number to be called for questions regarding post endorsement fees and charges. MORTGAGEE LETTER 95-25 Section III Page 2 of 7 (1 of 2) DIRECTORY OF LOCAL HUD OFFICES Southeast/Caribbean ___________________________________________________________________________ Alabama State Office Kentucky State Office Beacon Ridge Tower 601 West Broadway 600 Beacon Parkway West, Suite 300 P.O. Box 1044 Birmingham, AL 35209-3144 Louisville, KY 40201-1044 Telephone No.: (205) 290-7607* Telephone No.: (502) 582-6255* (205) 290-7586** (502) 582-5818** Fax No.: (205) 290-7502 Fax No.: (502) 582-6549 Caribbean Office Knoxville Office New San Juan Office Building John J. Duncan Federal Building 159 Carlos E. Chardon Avenue 710 Locust Street, Third Floor San Juan, PR 00918-1804 Knoxville, TN 37902-2526 Telephone No.: (809) 766-6287 Telephone No.: (615) 545-4410* Fax No.: (809) 766-5522 (615) 545-4405** Fax No.: (615) 545-4555 Coral Gables Office Memphis Office Gables 1 Tower One Memphis Place 1320 South Dixie Highway 200 Jefferson Avenue, Suite 1200 Coral Gables, FL 33146-2911 Memphis, TN 38103-2335 Telephone No.: (305) 662-4530* Telephone No.: (901) 544-3268* (305) 662-4540** (901) 544-4201** Fax No.: (305) 662-4584 Fax No.: (901) 544-3697 Georgia State Office Mississippi State Office Richard B. Russell Federal Building Doctor A. H. McCoy Fed. Bldg. 75 Spring Street, S.W. 100 West Capitol Street, Room 910 Atlanta, GA 30303-3388 Jackson, MS 39269-1016 Telephone No.: (404) 331-4127 Telephone No.: (601) 965-4719* Fax No.: (404) 730-2364 (601) 965-4721** Fax No.: (601) 965-4995 Jacksonville Office North Carolina State Office Southern Bell Tower Koger Building 301 West Bay Street, Suite 2200 2306 West Meadowview Road Jacksonville, FL 32202-5121 Greensboro, NC 27407-3707 Telephone No.: (904) 232-1983 Telephone No.: (910) 547-4080* Fax No.: (904) 232-3759 (910) 547-4035** Fax No.: (910) 547-4015 MORTGAGEE LETTER 95-25 Section III Page 2 of 7 (2 of 2) DIRECTORY OF LOCAL HUD OFFICES Southeast/Caribbean ___________________________________________________________________________ Orlando Office Langley Building 3751 Maguire Boulevard, Suite 270 Orlando, FL 32803-3032 Telephone No.: (407) 648-6446* (407) 648-6851** Fax No.: (407) 648-6640 South Carolina State Office Strom Thurmond Federal Bldg. 1835 Assembly Street Columbia, SC 29201-2480 Telephone No.: (803) 765-5466* (803) 765-5915** Fax No.: (803) 253-3429 Tampa Office Timberlake Federal Bldg. Annex 501 East Polk Street, Suite 700 Tampa, FL 33602-3945 Telephone No.: (813) 228-2470* (813) 228-2526** Fax No.: (813) 228-2431 Tennessee State Office (f.k.a. Nashville) 251 Cumberland Bend Dr, Suite 200 Nashville, TN 37228-1803 Telephone No.: (615) 736-5365 Fax No.: (615) 736-2018 (*) Indicates number to be called for questions regarding property preservation and protection. (**) Indicates number to be called for questions regarding post endorsement fees and charges. MORTGAGEE LETTER 95-25 Section III Page 3 of 7 DIRECTORY OF LOCAL HUD OFFICES Midwest ___________________________________________________________________________ Cleveland Office Indiana State Office Renaissance Building 151 North Delaware Street 1350 Euclid Avenue, Suite 500 Indianapolis, IN 46204-2526 Cleveland, OH 44115-1815 Telephone No.: (317) 226-7654* Telephone No.: (216) 522-3302* (317) 226-6084** (216) 522-7575** Fax No.: (317) 226-6317 Fax No.: (216) 522-2975 Cincinnati Office Michigan State Office 525 Vine Street (f.k.a. Detroit) Cincinnati, OH 45202-3188 Patrick V. McNamara Federal Bldg. Telephone No.: (513) 684-2714 477 Michigan Avenue Fax No.: (513) 684-6224 Detroit, MI 48226-2592 Telephone No.: (313) 226-4897* (313) 226-4817** Fax No.: (313) 226-6740 Flint Office Minnesota State Office The Federal Building 220 Second Street, South 605 North Saginaw, Suite 200 Minneapolis, MN 55401-2195 Flint, MI 48502-2043 Telephone No.: (612) 370-3100* Telephone No.: (810) 766-5110 (612) 370-3095* Fax No.: (810) 766-5122 Fax No.: (612) 370-3046* Grand Rapids Office Ohio State Office 2922 Fuller Avenue N.E. (f.k.a. Columbus) Grand Rapids, MI 49505-3409 200 North High Street Telephone No.: (616) 456-2137* Columbus, OH 43215-2499 (616) 456-2133** Telephone No.: (614) 469-5536* Fax No.: (616) 456-2191 (614) 469-6906** Fax No.: (614) 469-2432 Illinois State Office Wisconsin State Office Ralph H. Metcalfe Federal Building Henry S. Reuss Federal Plaza 77 West Jackson Boulevard 310 West Wisconsin Ave., Suite 1380 Chicago, IL 60604-3507 Milwaukee, WI 53203-2289 Telephone No.: (312) 886-9762 Telephone No.: (414) 297-3156 Fax No.: (312) 886-9763 Fax No.: (414) 297-3947 (*) Indicates number to be called for questions regarding property preservation and protection. (**) Indicates number to be called for questions regarding post endorsement fees and charges. MORTGAGEE LETTER 95-25 Section III Page 4 of 7 (1 of 2) DIRECTORY OF LOCAL HUD OFFICES Southwest ___________________________________________________________________________ Arkansas State Office New Mexico State Office TCBY Tower 625 Truman Street, NE 425 West Capitol Ave, Suite 900 Albuquerque, NM 87110-6443 Little Rock, AR 72201-3488 Telephone No.: (505) 262-6269 Telephone No.: (501) 324-5283* Fax No.: (505) 262-6604 (501) 324-6148** Fax No.: (501) 324-5900 Houston Office Oklahoma State Office Norfolk Tower (f.k.a. Oklahoma City) 2211 Norfolk, Suite 200 500 West Main, Suite 400 Houston, TX 77098-4096 Oklahoma City, OK 73102 Telephone No.: (713) 834-3289 Note: Until further notice, Prop. Fax No.: (713) 834-3496 Disp. and Loan Mngmnt. functions are being handled by the Tulsa office. Louisiana State Office San Antonio Office (f.k.a. New Orleans) Washington Square Ninth Floor 800 Dolorosa Street Hale Boggs Federal Bldg. San Antonio, TX 78207-4563 501 Magazine Street Telephone No.: (210) 229-6755* New Orleans, LA 70130-3099 (210) 229-6983** Telephone No.: (504) 589-7266* Fax No.: (210) 229-4984 (504) 589-7243** Fax No.: (504) 589-3123 Lubbock Office Shreveport Office George H. Mahon Federal Building 401 Edwards Street, Suite 1510 and United States Courthouse Shreveport, LA 71101-3107 1205 Texas Avenue Telephone No.: (318) 676-3402* Lubbock, TX 79401-4093 (318) 676-3396** Telephone No.: (806) 743-7276* Fax No.: (318) 676-3408 (806) 743-7262** Fax No.: (806) 743-7275 MORTGAGEE LETTER 95-25 Section III Page 4 of 7 (2 of 2) DIRECTORY OF LOCAL HUD OFFICES Southwest ___________________________________________________________________________ Texas State Office (f.k.a. Fort Worth) 1600 Throckmorton Post Office Box 2905 Forth Worth, Tx 76113-2905 Telephone No.: (817) 885-6254 Fax No.: (817) 885-5466 Tulsa Office 50 East 15th Street Tulsa, OK 74119-4030 Telephone No.: (918) 581-7451* (918) 581-7158** Fax No.: (918) 581-7440 (*) Indicates number to be called for questions regarding property preservation and protection. (**) Indicates number to be called for questions regarding post endorsement fees and charges. MORTGAGEE LETTER 95-25 Section III Page 5 of 7 DIRECTORY OF LOCAL HUD OFFICES Great Plains ___________________________________________________________________________ Iowa State Office Nebraska State Office Federal Building Executive Tower Centre 210 Walnut Street, Room 239 10909 Mill Valley Road Des Moines, IA 50309-2155 Omaha, NE 68154-3955 Telephone No.: (515) 284-4840 Telephone No.: (402) 492-3135 Fax No.: (515) 284-4743 Fax No.: (402) 492-3150 Kansas/Missouri State Office St. Louis Office (f.k.a. Kansas City) Robert A. Young Federal Bldg. Gateway Tower II 1222 Spruce Street, Third Floor 400 State Avenue St. Louis, MO 63103-2836 Kansas City, KS 66101-2406 Telephone No.: (314) 539-6585* Telephone No.: (913) 551-6864* (314) 539-6278** (913) 551-6838** Fax No.: (314) 539-6575 Fax No. (913) 551-5468 Rocky Mountains ___________________________________________________________________________ Colorado State Office North Dakota State Office First Interstate Tower North Federal Building 633 - 17th Street 653 2nd Avenue, Room 366 Denver, CO 80202-3607 Fargo, ND 58108-2483 Telephone No.: (303) 672-5313* Telephone No.: (701) 239-5136 (303) 672-5402** Fax No.: (701) 783-5249 Fax No.: (303) 672-5071 Montana State Office Utah State Office Federal Office Building 257 Tower Building 301 South Park, Room 340 257 East - 200 South, Suite 550 Drawer 10095 Salt Lake City, UT 84111-2048 Helena, MT 59626-0095 Telephone No.: (801) 524-5241 Telephone No.: (406) 449-5205 Fax No.: (801) 588-6701 Fax No.: (406) 449-5207 (*) Indicates number to be called for questions regarding property preservation and protection. (**) Indicates number to be called for questions regarding post endorsement fees and charges. MORTGAGEE LETTER 95-25 Section III Page 6 of 7 (1 of 2) DIRECTORY OF LOCAL HUD OFFICES Pacific/Hawaii ___________________________________________________________________________ Arizona State Office Los Angeles Office (f.k.a. Phoenix) 1615 West Olympic Boulevard Two Arizona Center Los Angeles, CA 90015-3801 400 North Fifth Street, Suite 1600 Telephone No.: (213) 251-7030 Phoenix, AZ 85004-2361 Fax No.: (213) 251-7096 Telephone No.: (602) 379-6704 Fax No.: (602) 379-3985 California State Office Nevada State Office (f.k.a. San Francisco) (f.k.a. Las Vegas) Phillip Burton Federal Building 1500 East Tropicana Ave., Suite 205 and U.S. Courthouse Las Vegas, NV 89119-6516 450 Golden Gate Avenue Telephone No.: (702) 388-6500 P.O. Box 36003 Fax No.: (702) 388-6736 San Francisco, CA 94102-3448 Telephone No.: (415) 556-3880 Fax No.: (415) 556-8500 Fresno Office Reno Office 1630 East Shaw Avenue, Suite 138 1575 Delucchi Lane, Suite 114 Fresno, CA 93710-8193 Reno, NV 89502-6581 Telephone No.: (209) 487-5032 Telephone No.: (702) 784-5388 Fax No.: (209) 487-5344 Fax No.: (702) 784-5066 Hawaii State Office Sacramento Office Seven Waterfront Plaza 777 - 12th Street, Suite 200 500 Ala Moana Boulevard, Suite 500 Sacramento, CA 95814-1997 Honolulu, HI 96813-4918 Telephone No.: (916) 498-5240 Telephone No.: (808) 522-8190 Fax No.: (916) 498-5247 Fax No.: (808) 522-8194 MORTGAGEE LETTER 95-25 Section III Page 6 of 7 (2 of 2) DIRECTORY OF LOCAL HUD OFFICES Pacific/Hawaii ___________________________________________________________________________ San Diego Office Mission City Corporate Center 2365 Northside Drive, Suite 300 San Diego, CA 92108-2712 Telephone No.: (619) 557-2608 Fax No.: (619) 557-6296 Santa Ana Office 3 Hutton Centre Dr., Suite 500 Santa Ana, CA 92707-5764 Telephone No.: (714) 957-7367* (714) 957-7362** Fax No.: (714) 957-1902 Tucson Office Security Pacific Bank Plaza 33 North Stone Avenue, Suite 700 Tucson, AZ 85701-1467 Telephone No.: (602) 670-6000 Fax No.: (602) 670-6207 (*) Indicates number to be called for questions regarding property preservation and protection. (**) Indicates number to be called for questions regarding post endorsement fees and charges. MORTGAGEE LETTER 95-25 Section III Page 7 of 7 DIRECTORY OF LOCAL HUD OFFICES Northwest/Alaska ___________________________________________________________________________ Alaska State Office Oregon State Office University Plaza Building 520 Southwest Sixth Avenue 949 East 36th Avenue, Suite 401 Portland, OR 97204-1596 Anchorage, AK 99508-4399 Telephone No.: (503) 326-3028 Telephone No.: (907) 271-4610 Fax No.: (503) 326-3097 Fax No.: (907) 271-3667 Idaho State Office Washington State Office Plaza IV Seattle Federal Office Building 800 Park Boulevard, Suite 220 909 1st Avenue, Suite 200 OA HMP Boise, ID 83712-7743 Seattle, WA 98104-1000 Telephone No.: (208) 334-1886 Telephone No.: (206) 220-5235 Fax No.: (208) 334-9648 ext. 3272 Fax No.: (206) 220-5247 Contact Person: Glen Schmidt Note: The Washington State Office has jurisdiction over all properties located in the State of Washington. (*) Indicates number to be called for questions regarding property preservation and protection. (**) Indicates number to be called for questions regarding post endorsement fees and charges. MORTGAGEE LETTER 95-25