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SSC 4D Orbit Viewer

Automated Use (Recommended Option)

This section utilizes advanced browser features to provide the most convenient method of accessing the application.

Common Problems

The following provides information about troubleshooting some of the more commonly encountered problems with starting this application.

Symptom	Cause	Resolution
Unable to launch the application on a wireless network.	Java Webstart is not capable of handling an HTTP redirect command. Some wireless networks employ the HTTP redirect mechanism to perform authentication before allowing wider access to the network. This type of authentication is common on "open" (no WEP, WPA, WPA2, or VPN) wireless networks. HTTP redirection is is not likely to be used for authentication purposes on "secure" (WPA, WPA2, or VPN) wireless or wired networks but might be used on such networks for other purposes.	The ultimate solution is an enhancement to WebStart that resolves bug 6732753. To minimize your chance of encountering this problem, avoid using a desktop shortcut or menu item to start this application from a wireless network that uses HTTP redirection. Instead, use a browser and this Orbit Viewer page to launching the application. If you encounter this problem, you may be able to recover by deleting all Java temporary Internet files and then using the browser and this page. On Microsoft platforms, the Java temporary files are deleted by selecting Start/Settings/Control Panel/Java followed by General/Temporary Internet Files/Settings and Delete Files.
Installation of the prerequisite software fails indicating that you don't have sufficient privileges to install the software.	Installation of the prerequisite software requires administrative privileges on Microsoft® Windows 2000/XP and Apple Mac OS X.	Log into the computer with an identity which has administrative privileges or enter the administrative password when prompted. If this is not possible, have the computer's system administrator perform the installation. Unix users can usually acquire most of the prerequisite software in a form that can be installed for an individual user without administrative privileges.

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Manual Installation

This section provides instructions for manually installing the prerequisite software required to run the application.  You only need to read this section if the Automated Use procedure above will not work for your platform or if you prefer to do a manual installation.

You must have the following software installed on your system before attempting to use the client:

• Java^TM 2 Platform, Standard Edition (J2SE), version 1.5.0 or higher
• On a few platforms, you must install OpenGL® version 1.1 or later
  • The OpenGL® that is included with Microsoft® Windows is usually sufficient so it is not usually necessary to install any OpenGL® software.
  • The OpenGL® that is included with Mac OS X systems is always adequate so it is not necessary to install any OpenGL® software.
  • On some older versions of Sun Solaris (e.g., Solaris 9), you must install OpenGL® version 1.1 or later.
  • On some distributions of Linux, you must install OpenGL® version 1.1 or later.

To install the prerequisite software, follow these instructions:

1. Open these instructions in a pop-up window (and position the window so it won't be covered by the main window). Do not close either of these windows until you have completed the entire installation procedure.
2. Follow the instructions in the pop-up window.
3. When finished, return to this page and attempt to use the link provided in the Automated Use section above to launch the application.

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Manual Launch

To run this application, you must ensure that the prerequisite software is installed.  Refer to the Manual Installation procedures. If you have the prerequisite software installed but the Automated Use procedure above failed to provide a functioning link to launch it, the following link can be used to download/launch the application:

• Launch Orbit Viewer
  

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Uninstall

The following describes how to uninstall this application and all prerequisite software.

If you originally followed the Manual Installation procedures, then you should refer to the uninstall procedures that accompanied each product (e.g., graphics device drivers, OpenGL, Java 3D, etc.) and follow those instructions.

The 4D Orbit Viewer application can be uninstalled in one of two ways depending upon the platform and version of Java you are using. The two methods are described below.

• On Microsoft Windows with Java 1.5, use the Windows Add/Remove Programs control panel.
• On all other platforms start the Java WebStart application. Select the 4D Orbit Viewer application and remove it.

If you did not have Java before visiting this page and now wish to uninstall it, it may be removed by using the Windows Add/Remove Programs control panel.

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Feedback

Comments and questions about this application are welcome. Please use this e-mail address to send your comments, question, or problem reports.