MEMORANDUM FOR All Network Users FROM: Sonya G. Stewart Director for Executive Budgeting and Assistance Management SUBJECT: Retention of E-Mail Messages This past summer, the National Archives and Records Administration issued government-wide standards for the management of Federal records that are created or received on electronic mail (e-mail) systems. Attached is guidance the Department has developed to assist network users in determining when e-mail messages are official records under the Federal Records Act of 1950 and, if they are records, how to preserve them. This guidance confirms existing Departmental policy that e-mail messages that contain substantive information that is necessary to adequately and properly document the activities and functions of the Department must be printed out and filed with other records that apply to the same transaction. If you have any questions or need additional information, please contact Dan Rooney, the Department's records management officer, on 202-482-4458 (email: DRooney@doc.gov) or your bureau records management officer. ________________________________________________________________ U.S. DEPARTMENT OF COMMERCE REQUIREMENTS FOR RETAINING AND ARCHIVING E-MAIL Introduction This past summer, the National Archives and Records Administration (NARA) promulgated government-wide regulations on the preservation of agency records that contain information in the electronic mail (e-mail) format. The Department of Commerce Records Management Officer reviewed Department Administrative Order (DAO) 205-16, "Managing Electronic Records," It was determined that DAO 216-13 is consistent with the new NARA standards and does not require revision. All employees should take this opportunity to re-acquaint themselves with the principles involved in preserving government information in the e-mail format. The purpose of this guidance is not to require the preservation of every e-mail message. Its purpose is to ensure the preservation of those messages that contain information that is necessary to ensure the preservation of those messages that are necessary for the adequate and proper documentation of the Department's policies, programs, and activities. E-mail message creators and recipients must decide whether a particular message is appropriate for preservation. In making these decisions, all personnel should exercise the same judgment they use when determining whether to retain and file paper records. I. Principles Governing E-Mail All Government employees and contractors are required by law to make and preserve records containing adequate and proper documentation of the organization, functions, policies, decisions, procedures, and essential transactions of the agency (Federal Records Act. or "FRA," 44 U.S.C. 3101 et seq.). In addition, Federal regulations govern the life cycle of these records: they must be properly stored, preserved, and available for retrieval, and may be disposed of only in accordance with approved records disposition schedules. Many e-mail messages (as well as other electronically based records, e.g., databases on personal computers) are Federal records under the provisions of the FRA. The following guidance is designed to help you determine which e-mail messages should be preserved as Federal records and which may be deleted without further authorization because they are not Federal record materials. II. Which E-Mail Messages Are Records E-mail messages are records when they meet the definition of records in the Federal Records Act. The definition states the documentary materials are Federal records when they:  are made or received by an agency under Federal law or in connection with public business; and  are preserved or are appropriate for preservation as evidence of the organization, functions, policies, decisions, procedures, operations, or other activities of the Government, or because of the informational value of the data in them. Under FRA regulations (36 CFR 1222.38), principal categories of materials, including e-mail, that are to be preserved include:  records that document the formulation and execution of basic policies and decisions and the taking of necessary actions;  records that document important meetings;  records that facilitate action by agency officials and their successors in office;  records that make possible a proper scrutiny by the Congress or other duly authorized agencies of the Government; and  records that protect the financial, legal, and other rights of the Government and of persons directly affected by the Government's actions. For example, just like paper records, e-mail messages that may constitute Federal records include:  E-mail providing key substantive comments on a draft action memorandum, if the e-mail message is necessary for a proper understanding of the formulation or execution of Department action;  E-mail providing documentation of significant Department decisions and commitments reached orally (person to person, by telecommunications, or in conference) and not otherwise documented in Department files;  E-mail conveying information of value on important Department activities, e.g., data on significant programs specially compiled in response to a Department call if the e-mail message adds to a proper understanding of Department operations and responsibilities. III. How to Preserve E-mail Records For those e-mail messages and attachments that meet the statutory definition of records, it is essential to ensure that the record documentation includes the e-mail message, any attachments, and essential transmission data (i.e., who sent the message, the addressees and any other recipients, and when it was sent). In addition, information about the receipt of messages should be retained when it is needed for adequate and proper documentation of Department activities, especially when it is necessary to confirm that an addressee received or viewed a message. Until technology allowing archival capabilities for long-term electronic storage and retrieval of e-mail messages is available and installed, those messages warranting preservation as records (for periods longer than current e-mail systems routinely maintain them) should be printed out and filed with related records. If transmission and necessary receipt data are not printed by the particular e-mail system, the paper copies must be annotated as necessary to include such data. IV. Points to Remember about E-Mail  Before deleting any E-mail message, apply these guidelines to determine whether it meets the legal definition of a record and if so, print it.  Be certain the printed message kept as a record contains the essential transmission and receipt data; if not, print the data or annotate the printed copy.  File the printed messages and essential transmission and receipt data with related files of the office. Dispose of the printed messages in accordance with the records disposition instructions for the records with which they are filed.  Messages that are not records may be deleted when no longer needed.  Certain e-mail messages that are not Federal records may still be subject to pending requests and demands under the Freedom of Information Act, the Privacy Act, and litigation and court orders, and should be preserved until no longer needed for such purposes. However, such messages should not be preserved solely in anticipation of the possibility of receiving such requests for information.  When e-mail is retained as a record, the period of its retention is governed by records retention schedules. Under those schedules, records are kept for detailed periods of time pending destruction or transfer to the National Archives.  To assist in the preservation of e-mail messages, make use of the available technology to the extent possible. For example, if your software allows it, exercise the option to include the message received in your reply to the sender. Points of Contact: Additional information is available from Dan Rooney, Department of Commerce Records Management Officer, 202-482-4458, or your bureau records management officer. References: National Archives and Records Administration Final Rule on Electronic Mail Systems, August 28, 1995 (36 CFR Parts 1220, 1222, 1228, and 1234.) Department Administrative Order (DAO) 205-1, "Records Management," June 26, 1992. DAO 205-16, "Managing Electronic Records," May 12, 1987. __________________________________________________________________ For further information contact: Dan Rooney Phone: 202-482-4458 Email: DRooney@doc.gov