Location of PASS Cadres

This page provides specific contact information about Plan to Achieve Self-Support (PASS) “cadres” of SSA employees who are experts in handling PASS applications.

Please do not use this contact information for obtaining general information about Social Security or for claims-related inquiries. Instead, please call 1-800-772-1213 (TTY 1-800-325-0778). If you are looking for your nearest Social Security office, please use our Local Office Search.

For specific information about PASS, call your area's PASS cadre.
Click on the map below or use the regional list to determine the PASS Cadre for your area.

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Regions:
Atlanta - Boston - Chicago - Dallas - Denver
Kansas City - New York - Philadelphia - San Francisco - Seattle

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Atlanta Region

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Boston Region

PASS Cadre Location	Jurisdiction	Toll-free Number	Local Number
Lynn, MA	Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, Vermont	800-297-4291	781-595-2301

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Chicago Region

PASS Cadre Location	Jurisdiction	Toll-free Number	Local Number
Chicago, IL	Illinois, Indiana	866-575-4889	312-575-6505
Lansing, MI	Michigan: Northern, Western & Mid Michigan	888-674-6249	517-393-4650 ext. 3056
Pontiac, MI	Michigan: Southeast MI	866-883-7791	248-754-1739
Lakewood, OH	Ohio	800-551-2056	216-228-2926 ext. 225 or 226
St. Paul, MN	Minnesota, Wisconsin	866-667-6032	651-290-0304 ext. 10640, 10661 or 10674

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Dallas Region

 

PASS Cadre Location	Jurisdiction	Toll-free Number	Local Number
West Memphis, AR	Arkansas	866-635-8699	870-735-7772 ext. 110
Houston, TX	East & South Texas	866-635-8705	713-219-5638 ext. 3084
Austin, TX	Central & South Texas	866-635-8704	512-206-3747 ext. 3063
Dallas, TX	North Texas	866-635-8703	817-645-7448 ext. 211
Albuquerque, NM	New Mexico & West Texas	None	505-314-5287
Lafayette, LA	Louisiana	866-635-8702	337-261-0500 ext. 3536
Metarie, LA	Louisiana		504-456-3468
Oklahoma City, OK	Oklahoma	866-635-8697	405-605-3001 ext. 3002

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Denver Region

PASS Cadre Location	Jurisdiction	Toll-free Number	Local Number
Denver, CO	Colorado, Montana, North Dakota, South Dakota, Utah, Wyoming	800-551-1034	303-231-0015 ext 35009, 35011, 35010

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Kansas City Region

PASS Cadre Location	Jurisdiction	Toll-free Number	Local Number
Kansas City, KS	Kansas, Missouri, Iowa, Nebraska	800-551-9289	913-621-3014 ext. 239

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New York Region

PASS Cadre Location	Jurisdiction	Toll-free Number	Local Number
New York, NY	New Jersey, Downstate New York	800-551-9583	212-264-0969
Buffalo, NY	New York State (outside of metro New York City)	800-510-5680	716-551-4640 ext. 242, 246, or 286.

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Philadelphia Region

PASS Cadre Location	Jurisdiction	Toll-free Number	Local Number
Towson, MD	Delaware, District of Columbia, Maryland, Pennsylvania, Virginia, West Virginia	866-667-7698	866-667-7698 ext. 12639 or 12640

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San Francisco Region

PASS Cadre Location	Jurisdiction	Toll-free Number	Local Number
Anaheim, CA	Los Angeles, Orange County, Kern County, Ventura County	800-551-1507	714-502-9233
Chico, CA	Northern California, including Sonoma, Lake, Sutter, and Colusa Counties	800-551-1762	530-345-9788 ext. 222
Roseville, CA	Nevada; Mid California, including Fresno, Sacramento, San Luis Obispo, and Santa Barbara	888-383-1862	916-770-8350 ext. 3501 or 3502
San Diego, CA	San Diego, Riverside, Imperial and San Bernardino Counties; Hawaii; Arizona; Pacific Islands	888-674-6250	619-557-6605
San Francisco, CA	San Francisco, South and East Bay Counties, Marin and Monterey Counties	877-612-8474	415-554-1442

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Seattle Region

PASS Cadre Location	Jurisdiction	Toll-free Number	Local Number
Area 1 Pass Cadre, Yakima, WA	All of Alaska; Coeur d'Alene, Idaho; All of Washington, except Vancouver and Longview	866-235-8109	N/A
Area 2 Pass Cadre, Medford, OR	All of Oregon; All of Idaho, except Coeur d'Alene; Vancouver and Longview, WA	866-235-8109	N/A

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