| How to Obtain
Documents |
| |
| NCJ Number:
|
NCJ 089570
|
| Title:
|
Deterring Automobile Repair Fraud - A Field Experiment
|
| Author(s):
|
P D Jesilow
|
| Sponsoring Agency:
|
|
| Publication Date:
|
1982 |
| Pages:
|
201 |
| Type:
|
Thesis/dissertation |
| Origin:
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United States |
| Language:
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English |
| Grant No.:
|
79-NI-AX-0050 |
| Note:
|
University of California-Irvine - doctoral dissertation |
| Annotation:
|
This dissertation investigates selected deterrence principles and structural characteristics with respect to the California automobile repair industry. |
| Abstract:
|
The research involved a pre- and posttest in two matched California urban areas to determine the degree of a form of auto fraud and/or incompetence among sampled repair dealers in each of the cities. Structural and attitudinal characteristics of the dealers were compared with their honesty. The report presents an overview of automobile repair fraud, including the financial and human costs, relevant statistics, and consumers' attitudes about the aftercare market. It also gives a history of deterrence and reviews the appropriate literature. Study results are discussed in terms of social control theory. Study data, footnotes, and about 95 references are provided. (Author abstract modified) |
| Index Term(s):
|
Automobiles ; Consumer fraud ; California |
| |
To cite this abstract, use the following link:
http://www.ncjrs.gov/App/Publications/abstract.aspx?ID=89570
|
* A link to the full-text document is provided whenever possible. For documents
not available online, a link to the publisher's web site is provided.
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