_______________________ October 31, 1997 _______________________ GSBCA 13891-RELO In the Matter of WILLIAM M. WALKER William M. Walker, Anchorage, AK, Claimant. Barbara Blessing, Director, Administrative Center, Office of Finance, Immigration and Naturalization Service, Dallas, TX, appearing for Department of Justice. HYATT, Board Judge. Claimant, an employee of the Immigration and Naturalization Service (INS), received permanent change of station (PCS) orders in April 1995 transferring him, with his family, from Calgary, Alberta, Canada, to Anchorage, Alaska. He was authorized temporary quarters subsistence expenses (TQSE) in connection with the transfer. At issue is reimbursement for approximately $7,000 in meal expenses incurred while Mr. Williams and his family occupied temporary quarters in Alaska from May 2 through June 16, 1995. INS has denied Mr. Walker's claim in full for this period because he did not keep receipts for meals during the period in question. Mr. Walker has requested our review of this decision. For the reasons explained below, we return this matter to the agency for an evaluation of the reasonableness of Mr. Walker's claimed meal expenses and for further action consistent with this decision. Background Mr. Walker states that at the time he accepted the transfer, in April 1995, he received a PCS package which he reviewed in connection with the move. The package he received, which was submitted with his claim for review, did not clearly specify that receipts were required for meals. That package, which was dated April 1995, did state that receipts for meals would be required for TQSE in the Continental United States (CONUS) and for temporary quarters subsistence allowance (TQSA) applicable to moves overseas. Mr. Walker points out that Alaska is neither CONUS nor overseas. The instruction sheet for the travel voucher required to be submitted for reimbursement required receipts only for lodging and cleaning. Mr. Walker asked his supervisors in Alaska for guidance and was advised that he did not have to keep receipts for meals. Mr. Walker and his family traveled to Alaska and moved into temporary quarters on May 2, 1995. The first temporary location occupied by the Walker family did not allow for the preparation of meals. On June 8, 1995, claimant and his family moved to another temporary location with sufficient kitchen facilities to permit some meal preparation. On June 16, Mr. Walker was advised for the first time that he was required to keep receipts to be reimbursed for meals. As of that date, claimant began to retain receipts for meal costs. Although he did not keep receipts, Mr. Walker maintained a record of his daily TQSE expenses, which he submitted on an AD-616 form attached to his travel voucher. The instruction sheet for form AD-616 simply states that the employee should: Record actual subsistence expenses on a daily basis for (1) lodging, (2) meals, and (3) all other items of subsistence expenses. Receipts must be obtained to support lodging, laundry, and cleaning expenses (except when coin- operated facilities are used). The expense record submitted for the thirty-day period from May 2 through May 31 itemizes three categories on a daily basis: lodging, meals, and other (includes tips and coin operated laundry). INS reimbursed Mr. Walker for his lodging in the amount of $2,250, but rejected the remainder of his claim, totaling $5,169 in meals and other. A similar expense record form was filed for the period from June 1 through June 30. Mr. Walker was fully reimbursed except for $2,079 in meals and other expenses incurred from June 1 through June 15, for which he kept no receipts. Although Mr. Walker cannot produce receipts, he does point out that a comparison of the last two weeks of June's meal expenses, for which he kept receipts, with the first two weeks of that month yields a difference of only $215 dollars more for the first two week period. This variation is explained by the fact that the initial TQSE location did not allow for preparation of meals. For the latter part of June, expenses decreased because claimant's family prepared some of their own meals. The INS Administrative Center in Dallas rejected Mr. Walker's voucher seeking reimbursement of meals solely on the ground that no receipts were provided for these expenses. It is the agency's position that the PCS materials provided to him did explain that receipts were required under the agency's internal rules, and that in the absence of receipts no reimbursement would be made. INS has submitted a set of PCS materials dated May 1995. These materials advise that receipts are required for meals. It appears from a comparison of Mr. Walker's submissions and that of the agency, that Mr. Walker did not receive the same package referred to by the Administrative Center, however. The PCS package contained in the materials provided to the Board by Mr. Walker does not state clearly that receipts for meals are required. Discussion When an agency transfers an employee from one permanent duty station to another in the interest of the Government, it shall reimburse the employee for the subsistence expenses incurred by the employee and his family while they occupy temporary quarters. 5 U.S.C.  5724a(a)(3) (1994). The Federal Travel Regulation (FTR), which implements this statutory provision, provides that agencies shall reimburse transferred employees "only for actual subsistence expenses incurred provided these are . . . reasonable in amount." Employees are required to itemize their actual expenses in a manner that permits the agency to review the amounts spent daily for lodging and meals. Although the FTR does not require employees to submit receipts for meals, the FTR permits agencies to prescribe the manner in which employees must itemize actual expenses. 41 CFR 302-5.4 (1995). In this case, the Department of Justice (DOJ), of which the INS is a component agency, has an internal regulation, supplementary to the FTR, that provides that the employee should keep receipts for meals while eligible for TQSE. This regulation, which applied at the time of Mr. Walker's PCS, refers to a form OBD-41 (or other appropriate bureau form), to be submitted with claims for reimbursement of subsistence expenses and states that the employee shall: Complete Form OBD-41 for the itemization of subsistence expenses described in this part. The actual expenses shall be itemized in a manner that will permit a review of the amounts spent daily for (a) lodging, (b) meals, and (c) all other items of subsistence expense. Receipts shall be required for all expenses claimed. Claims for coin-operated laundry expenses may be made by written certification by the traveler. Department of Justice Supp., ch. 302, Relocation Allowances, pt. 302-5.4(b)(1). The DOJ regulation quoted above serves as the basis for the agency's determination that Mr. Walker should not be reimbursed for meals and other expenses for which receipts have not been provided. Thus, on the record before us, the absence of receipts is the sole justification for denying Mr. Walker's claim for meal expenses for the period from May 2 through June 15, 1995. INS has not suggested that the expenses claimed do not reflect the actual costs of the family's meals, nor has it asserted that the itemization provided on the expense records submitted is inadequate aside from the fact that receipts are not available. Mr. Walker has explained that because he was not informed that he needed to keep receipts, or otherwise document his claim other than through the daily expense record, which he maintained and provided, he cannot submit any more detailed information now. As the Board has pointed out, "the purpose of the statute is to make Government employees whole for reasonable subsistence expenses they incur while occupying temporary quarters" incident to a move that is in the interest of the Government. Kevin S. Foster, GSBCA 13739-RELO, 97-1 BCA  28,688, at 143,294 (1996). In reviewing this claim, our task is to interpret and apply the relevant statutory provision, the implementing regulation set forth in the FTR, and DOJ's supplementary internal provision calling for receipts. Neither the statute nor the FTR, which has the force and effect of law, mandates receipts for meal expenses incurred by an employee on TQSE. Further, the instruction sheet accompanying the expense forms provided to claimant makes no mention of a requirement for receipts. Although DOJ's internal regulation states that receipts are required for all expenses, it should not in these circumstances be construed to suggest that recovery of actual expenses is forfeited if receipts are not available. This interpretation is further corroborated by the agency's subsequent action in eliminating altogether the requirement for keeping receipts for meals while on TQSE with respect to moves authorized after September 1995. The Board has recently had occasion to address a claim for TQSE expenses in which a claimant's failure to maintain receipts or keep contemporaneous records of expenditures was similarly due not to lack of diligence on the employee's part but to the failure of others to provide accurate guidance. Here, the Board observed: [I]t would be fundamentally unfair to hold the claimant to the rigorous standard normally applied in cases such as this. Given these circumstances, we do not consider the absence of the requisite documentation to be a fatal deficiency. There are in the record other persuasive indications that the amount sought does, in fact, represent actual costs associated with the claimant's TQSE. Stanley E. Rought, GSBCA 13687-RELO, slip op. at 4 (Aug. 15, 1997). We find that the expense records maintained by Mr. Walker meet the requirement of the FTR to provide an adequate itemization of expenses such that the agency may properly review the expenditures made for reasonableness. INS has not yet considered the reasonableness of Mr. Walker's claimed amounts with respect to meals. This review function is one that must be exercised by the agency in the first instance. Accordingly, we return this matter to INS for the performance of such a review. Mr. Walker should be reimbursed those amounts which the agency deems to have reasonably been incurred while the claimant and his family were on TQSE for the period from May 2 through June 16. _______________________________ CATHERINE B. HYATT Board Judge