U.S. Military Consumer Services Program

Military personnel and their families who are seeking help with consumer problems or financial questions should go directly to their local base’s Family Support Center or Community Service Center. Hundreds of Centers worldwide offer assistance in financial and family counseling; consumer, family, and career education; and personal financial planning.

Help is also available regarding handling consumer complaints, preparing your income tax, and dealing with emergency financial problems. If you cannot locate a Center, contact your respective military branch’s headquarters for the Family Support or Community Service Center listed below:

Air Force Family Matters Office
HQ USAF/DPCH
1040 Air Force Pentagon
Room 5C238
Washington, DC 20330-1040

Navy Family Service Center
Chief of Naval Personnel
2 Navy Annex
Washington, DC 20370-6620

Marine Corps Family Service Center
Headquarters U.S. Marine Corps
2 Navy Annex
Washington, DC 20380-1775

U.S. Army Community and Family Support Center
Army Community Service
4700 King Street
Alexandria, VA 22302-4418

U.S. Military Commissary and Exchange Offices

Consumers who shop at military commissaries and exchanges and who have a question or problem should contact the local manager before contacting the regional offices in this section. If your problem is not resolved at the local level, then write or call the regional office nearest you. Be sure to discuss the problem with the local and regional offices before contacting the national headquarters of a commissary or exchange.

Defense Commissary Agency

DeCA Headquarters
Defense Commissary Agency
1300 E Avenue
Fort Lee, VA 23801-1800
804-734-8717
Fax: 804-734-8244
Web site: www.dtic.mil/deca

Eastern Region
Defense Commissary Agency
Eastern Region
5151 Bonney Road, Suite 201
Virginia Beach, VA 23462-4314
757-363-3500
Fax: 804-363-3565

Eastern Region, Southern Area
Defense Commissary Agency
Eastern Region, Southern Area
60 West Maxwell Blvd.
Maxwell Air Force Base, AL 36112-6307
334-953-6318/6319
Fax: 334-953-2346/3725

Eastern Region, Northern Area
Defense Commissary Agency
Northeast Region
Huber Road, Building 2257
Fort George C. Meade, MD 20755-5220
301-677-9782/9823
Fax: 301-677-9222/9230

Midwest Region
Defense Commissary Agency
Midwest Region
300 AFCOMS Way, Bldg. 3030
Kelly Air Force Base, TX 78241-6132
210-925-6655
Fax: 210-925-2619
Web site: www.dtic.mil/deca

Southwest Region
Defense Commissary Agency
Southwest Region
Marine Corps Air Station El Toro, Building 694, P.O. Box 96017
Santa Ana, CA 92709-6017
714-726-3079
Fax: 714-726-4330

Western Pacific Region
Defense Commissary Agency
3401 Acacia Street
Building 950
McClellan AFB, CA 95652-1154
916-569-4977
916-569-4697 (command secretary)

European Region
Defense Commissary Agency
Europe Region
DeCA-EU, Unit 3060
Kapaun Air Station, Germany
APO AE 09094-3060
011-49-631-3523-105
Fax: 011-49-631-3523-110

Army and Air Force Exchange Service

Central Region
Army and Air Force Exchange Service
P.O. Box 660320
Dallas, TX 75266-0320
972-277-7203
Fax: 972-27-7215
Web site: www.aafes.com

Northeast Region
Army and Air Force Exchange Service
P.O. Box 660320
Dallas, TX 75266-0320
972-277-7103
Fax: 972-277-7115
Web site: www.aafes.com

Southeast Region
Army and Air Force Exchange Service
P.O. Box 650320
Dallas, TX 75265-0447
972-277-7303
Fax: 972-277-7315
Web site: www.aafes.com

U.S. Headquarters

Army and Air Force Exhange Service Headquarters
P.O. Box 660202
Dallas, TX 75266-0202
214-312-3531
Fax: 214-312-2754
Web site: www.aafes.com

Western Region
Army and Air Force Exchange Service
P.O. Box 650320
Dallas, TX 75265-0429
972-277-7403
Fax: 972-277-7415
Web site: www.aafes.com

Pacific Region
Army and Air Force Exchange Service
Unit 35163
APO AP 96378-5163
Okinawa, Japan
011-81-98-893-6134

Europe Region
Army and Air Force Exchange Service
Unit 24580
APO AE 09245
or
Europe Region
In der Witz 14-18
Building 4001
55252 Mainz-Kastel, Germany
011-49-6134-715-112

Marine Corps Exchange Service

Regional Headquarters
Marine Corps Exchange
Marine Corps Logistics Base, Bldg. 7500
Albany, GA 31704-3059
912-888-6801
Fax: 912-439-0324

Marine Corps Exchange
Henderson Hall
P.O. Box 4009, Bldg. 26
Arlington, VA 22204-4009
703-979-8420
Fax: 703-979-0972

Marine Corps Exchange
Marine Corps Logistics Base
Bldg. 319
Barstow, CA 92311-5003
760-256-0212
Fax: 760-256-7027

Marine Corps Exchange
Marine Corps Air Station
P.O. Box 55018
Beaufort, SC 29904-5018
803-522-7578
Fax: 803-522-7077

Marine Corps Exchange
Marine Corps Base, Bldg. 895
Camp Lejuene, NC 28542-5003
910-451-2481
Fax: 910-353-4105
E-mail: mcx@internet.net

Marine Corps Exchange
Marine Corps Base, Bldg. 1108
Camp Pendleton, CA 92055-5020
760-725-6233
Toll free: 1-800-MWR-1314
Fax: 760-385-0446

Marine Corps Exchange
Marine Corps Air Station, Bldg. 3918
Cherry Point, NC 28533-5003
919-447-7041
Fax: 919-447-2922

Marine Corps Exchange
Marine Corps Air Bases West
P.O. Box 5010
El Toro, CA 92630
714-551-6532
Fax: 714-857-4031

Marine Corps Exchange
PSC 561, P.O. Box 1866
FPO AP 96310-1866
Iwakuni, Japan
011-81-6117-53-5641
Fax: 011-81-827-21-7363

Marine Corps Exchange
P.O. Box 63073
Bldg. 1404
Kanehoe Bay, HI 96863-3073
808-254-7522
Fax: 808-254-7508

Marine Corps Exchange
Camp Elmore
1251 Yalu Street
Norfolk, VA 23515-4693
757-423-1187
Fax: 757-423-5819

Marine Corps Exchange
Marine Corps Recruit
Depot/ERR, Bldg. 202
Parris Island, SC 29905-5003
803-525-3301
Fax: 803-525-2872

Marine Corps Exchange
Headquarters U.S. Marine Corps.
Quantico, VA 22134
703-784-3821
Fax: 703-784-5354

Marine Corps Exchange
Marine Corps Combat
Development Command
P.O. Box 229, Bldg. 3500
Quantico, VA 22134-0229
703-640-8800
Fax: 703-640-6708

Marine Corps Exchange
Marine Corps Recruit
Depot/WRR
3800 Chosin Avenue
San Diego, CA 92140-5196
619-297-2500
Fax: 619-297-2806

Marine Corps Exchange
Marine Corps Air/Ground
Combat Center, Bldg. 1533
Twentynine Palms, CA 92278-8150
760-830-6163
Fax: 760-368-3298
E-mail: ardenmcx29@aol.com

Marine Corps Exchange
Marine Corps Air Station
Box 99115
Yuma, AZ 85369-9115 (head retail)
520-341-2363
Fax: 520-344-1902

Navy Exchange Service Centers

Navy Exchange Officer
Navy Exchange Service Center
Box 104, Naval Air Station
Jacksonville, FL 32212-0104
904-777-7200
Fax: 904-777-7221 (General Manager)

Navy Exchange Service Center
1560 Mall Drive
Norfolk, VA 23511-3898
757-440-2200
Fax: 757-444-2131

Director
Navy Exchange Service Center
P.O. Box 133
Pearl Harbor, HI 96860-5180
808-423-3201
808-421-3421 (manager)
808-682-7330, ext. 12 (Barbers Point manager)
Fax: 808-422-7897

Navy Exchange Officer
Navy Exchange Service Center
Naval Station
Box 368036
San Diego, CA 92136-8036
619-544-2100
619-544-2259
Fax: 619-231-7826

Commanding Officer
U.S. Navy Exchange Service Center Europe
PSC 810, Box 33
011-39-81-724-4420
Fax: 011-39-81-724-4312