Baldrige National Quality ProgramNational Institute of Standards and Technology logo links to NIST homepage.  
To enhance the competitiveness, quality, and productivity of U.S. organizations for the benefit of all residents.  
 
About BNQP
primary bullet The Baldrige Process
primary bullet History of the Malcolm Baldrige National Quality Award
primary bullet Frequently Asked Questions
 
BNQP Community
primary bullet Award Recipients
primary bullet Examiners and Judges
primary bullet Foundation
primary bullet Overseers
primary bullet State & Local
primary bullet GEM Council (international)
 
What's New
 
Calendar
 
The Quest for Excellence® Conference
 
Regional Conferences
 
BNQP Exhibit Schedule
 
Materials Available
 
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NIST logo links to NIST homepage.
 
 

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Disclaimer / FOIA

Date created: 2/26/2001
Last updated: 01/27/2009

 

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Criteria for Performance Excellence
There are three versions of the Criteria available.

   
primary bullet easy Insight: Take a First Step Toward a Baldrige
Self-Assessment (formerly e-Baldrige) Using the Baldrige Organizational Profile for Business, Education, and Health Care.
   
primary bullet Are We Making Progress?  An easy-to-use employee questionnaire can help you assess your organization, now available in English and Spanish.
   
primary bullet Are We Making Progress As Leaders?  A senior leadership questionnaire designed for organizations dedicated to performance excellence.
   
primary bullet Getting Started with the Criteria for Performance Excellence: A Guide to Self-Assessment and Action.
   
primary bullet Why Apply: learn from Baldrige Award recipients about the benefits of applying for the Baldrige Award.
   
  For CEOs
primary bullet Issue Sheets: address key issues facing the CEOs of American business.
   
primary bullet Baldrige Stock Study: The "Baldrige Index" is a fictitious stock fund made up of publicly traded U.S. companies that have received the Malcolm Baldrige National Quality Award.
 
Comments? Questions?
Email: nqp@nist.gov
 
BNQP Customer Service:
Phone: 301.975.2036
Fax: 301.948.3716
 
Baldrige National Quality Program
NIST
100 Bureau Drive Stop 1020
Gaithersburg, MD 20899-1020
 
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BNQP News Header
2008 Recipients Announced.

bullet Baldrige Process News
 2008 Award Recipients
   
bullet Read Local Stories About 2008 Recipients: "Same Old Grind Doesn't Apply"; "PVHS Wins Top Honor"; "School System 1 of 3 Organizations"
   
bullet Attend the 21st Annual Quest for Excellence Conference
Learn How to Improve Performance and Get Results
   
bullet 2009-2010 Education Criteria
Now Available
   
bullet 2009-2010 Health Care Criteria
Now Available
   
bullet 2009 Award Application Forms
PDF and Word Versions
   
bullet 2009-2010 Business/Nonprofit Criteria
Now Available
   
bullet Business News Interview with Baldrige Examiner
Article in Billings Business
   
bullet The Baldrige Model:
An Aligned and
Integrated Approach
Article in Journal of Association Leadership