This device was received and tested for accuracy, during that testing it was found to deliver up to 19.
5% above the desired volume.
The accuracy specification for this device is +-5%.
This overdelivery was caused by a misalignment of the pump mechanism encoder wheel on the pump drive mechanism.
It is not known what caused the misalignment to occur, there was no record of the device being serviced by the mfr prior to this event and there was no evidence of any other internal damage to the device.
Quality management will continue to monitor reports of this nature and take further action as appropriate.
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