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TITLE:				TRAVEL AND TOURISM SERVICES

SUBJECT COUNTRY (IES):		BELGIUM

POST OF ORIGIN:			BRUSSELS

SERIES:				INDUSTRY SECTOR ANALYSIS (ISA)

ITA INDUSTRY CODE:		TRA

DATE OF REPORT (YYMMDD):	990303

DELETION DATE (YYMMDD):		000303

AUTHOR:				BRIGITTE DE STEXHE AND LORI GREENSPOON
	
APPROVING OFFICER:		REGINALD MILLER

OFFICER'S TITLE:		COMMERCIAL ATTACHE

NUMBER OF PAGES:		39

*INTERNATIONAL COPYRIGHT, U.S. & FOREIGN COMMERCIAL SERVICE AND 
U.S. DEPARTMENT OF STATE, 1999.  ALL RIGHTS RESERVED OUTSIDE OF 
THE UNITED STATES

SUMMARY
This report will cover the travel and tourism industries for 
Belgium and Luxembourg.  

Belgium is a small country, approximately the size of Maryland, 
with a population of 10.1 million.  Luxembourg is the smallest 
member nation of the European Union, and is situated "in the 
heart of Europe," between France, Germany and Belgium.  Both 
countries have high levels of Gross Domestic Product and strong 
and diversified economies.  Travel is a favorite vacation 
adventure for both countries' inhabitants.

Travel and tourism is growing steadily worldwide.  One of ten 
jobs in the global economy is linked to travel or tourism.  It 
accounts for 11-12 percent of global gross domestic product, 
worth about $4.4 trillion this year.  Total capital investment 
is put at $779 billion.

The United States continues to be the second largest tourism 
destination worldwide receiving 48 million international 
arrivals.  In terms of tourism earnings, however, the United 
States holds the top position with receipts totaling over $75 
billion in 1997, 16.7 percent of the world's tourism 
expenditures.   

Belgian arrivals to the United States continue to increase, 
although there are great fluctuations in the percentage 
increases of these figures.  In 1997, 241,366 Belgians visited 
the United States, a 1.9 percent increase over 1996.  From 1995 
to 1996, however, there was a 14.9 percent increase from 206,134 
to 236,899 Belgian visitors.

When comparing Belgian arrivals to the United States with 
overall Western Europeans arrivals to the United States, Belgian 
arrivals are still only a small percentage.  There were 
10,007,032 arrivals from Western Europe to the United States in 
1997.  Belgian arrivals constitute only 2.4 percent of those 
travelers, with Germany (20 percent), France (10 percent), and 
Italy (6 percent) representing the majority.

Nevertheless, Belgium has the 6th highest per capita income in 
the world, and it is expected to grow by 2.4 percent from 1997 
to 1998.  In 1997, Belgium had a per capita rate of $22,941 
(815,015 BF).  As a result, Belgians enjoy a high level of 
disposable income and have the financial means to consider long-
haul vacations, the strongest growth sector in the Belgian 
travel market.  Future travel to the United States should 
continue to increase. 

According to the International Trade Administration, Belgian and 
Luxembourg travel expenditures in the US in 1996 were over $8 
million.  These receipts have resulted in expanding the Belgian-
United States travel trade surplus to over $4 million.    

Competitive airlines with American destinations from Brussels 
keep the transportation market strong.  Destinations within 
Europe, as well as other foreign destinations, suggest 
competitive flight prices to the United States.  Increased 
publicity and advertisement from American airlines continue to 
entice Belgian travelers, and an organized system of travel 
agencies and tour operators make for easier and more comfortable 
travel to the United States.

The Visit USA Travel Information Center located in Brussels 
serves the travel trade and general public.  It is a non-profit 
organization, which promotes tourism in the United States, and 
aims to make it the top holiday destination.  It handles over 
48,000 requests for travel and tourism information annually.  

 A. MARKET HIGHLIGHTS & BEST PROSPECTS

MARKET PROFILE

There has been a steady increase of Belgian travelers departing 
from Brussels International Airport.  In January 1998, there was 
a 13.67 percent increase of passengers compared to January 1997.  
February 1998 had an even greater increase over February 1997 
with 15.39 percent more passengers in the air.

-Holiday Travel
The most recent statistics from the U.S. Commerce Department 
project a continual increase in the number of Belgians visiting 
the United States.  Of the 241,366 Belgians who went to the 
United States in 1997, 54.1 percent went for pleasure or holiday 
related trips.  

-Business Travel
The corporate market provides a rich source of business travel.  
There are over 1,200 American subsidiaries established in 
Belgium, and it is estimated that there are over 150 
subsidiaries of Belgian companies established in the United 
States.  Of the 241,366 Belgians who went to the United States 
in 1997, 42 percent went for business.  

MARKET SIZE

The Belgian market has grown 229 percent since 1984.  It is now 
ranked 20 amongst other international countries in the number of 
arrivals it brings to the United States, and it is the 6th 
fastest growing market in terms of American tourism.  From 1995 
to 1996, there was a 15 percent increase in Belgian arrivals to 
the United States.  In 1997, that number had increased by a 
smaller 1.8 percent going from 236,899 travelers to 241,366.  

There are five airlines with direct routes from Brussels to a 
number of United States' destinations: Sabena, American 
Airlines, Delta, CityBird, and United Airlines.  Continental 
Airlines will join the group in May 1999 when it creates a 
direct flight from Brussels to New York.  The large selection in 
airline services has led to strong price competition.  
Additionally, increased airline advertising and promotion have 
generated invaluable awareness of the United States as a 
business and vacation destination.  Forms of creative 
advertisement have appeared all over public transportation 
throughout Belgium.  

Total air traffic take offs and landings at Belgium's 
International Airport (Zaventem) have increased by 4.9 percent 
from 1996 to 1997.  (BRUTrends, 1997, p.1)


Air Traffic at Zaventem
	           1996        1997

Inbound		385,014	    514,036	
Outbound	384,592	    537,381
Total		769,606	  1,051,417	

"Inbound travel" reflects the number of travelers arriving into 
Belgium from the U.S.  "Outbound travel" reflects the number of 
travelers departing from Belgium to the U.S.  The numbers may 
include travelers who visit the United States more than once per 
year.  Source: (BRU Stats 1997, 41-42.)

STATISTICAL DATA

MARKET SIZE (US DOLLARS MILLIONS)

			  1996	  1997	  1998	Estimated
						Growth Rate

Travel to Foreign	 5,825	 6,286	 6,778	  1.1%
Destinations

Travel to Domestic	 4,300	 4,806	 5,229	  1.1%
Destinations

Travel to the U.S.	   911	   998	 1,081	  1.1%

Total Travel		10,125	11,091	12,007	  1.1%

Exchange Rates		 30.36	  31.5	  35.0	

Estimated Future Inflation Rate 2 percent

Last Year's Market Share:
USA 9 percent, France 24 percent, Spain 10 percent, Italy 5 
percent


	TRENDS IN TRAVEL TO THE UNITED STATES
		   (in thousands)

YEAR              ARRIVALS IN THE U.S	   PERCENT ANNUAL CHANGE
1992              171,146
1993              185,836		   8.6
1994              192,277		   3.5
1995              206,134		   7.2
1996              236,899		   14.9
1997              241,366		   1.9
1998              250,000(e)	           3.6
percent CHG. (98/92)			   31.5
Sources: ITA Tourism Industries

	TOP ACTIVITIES ON U.S. VISIT: 1996
		(percent responses)

DINING IN RESTAURANTS			87.6 
SHOPPING				85.9 
SIGHTSEEING IN CITIES			45.2 
VISITING HISTORICAL PLACES 		42.6 
TOURING COUNTRYSIDE			31.6 
VISITING AMUSEMENT PARKS/THEME PARKS	30.3 
GALLERY/MUSEUM				27.8 
WATER SPORTS/SUNBATHING			17.9 
Sources: ITA Tourism Industries office

Some attractive travel activities include:
 
-Shopping
Shopping still remains a primary activity for Belgian travelers 
to the United States.  Consumer products like CD's, blue jeans, 
computers, and cotton goods are generally less expensive in the 
United States than in Europe.  Discount shopping malls, a rarity 
in Europe, are especially attractive to the Belgian consumer.  

-Ski Holidays
The Belgian outbound ski market is growing, yet France and 
Switzerland still remain the most popular destinations.  The 
U.S. and Canada, however, are claiming an increasing share of 
the market.

Many middle-upper class Belgian travelers and families routinely 
take a ski holiday each winter, as well as a sun vacation in the 
summer.  Lift lines in Europe can be long, and lift fees are 
higher than those in the United States.  Ski resorts in the U.S. 
seeking to attract more Belgian and European skiers should 
capitalize on the elements that currently draw Belgian skiers to 
the slopes: attractive airfare and hotel rates, large hotel 
rooms, reliability of snow cover, shorter lift lines, low lift 
fees or package options, ski instructing lessons, hospitality 
and friendliness, and special features for families with 
teenagers and children.

-Sun Vacations
Belgian travelers usually head to Florida or California when 
they want to see the sun.  Many are simply unaware of attractive 
beach locations in other states.  This is a good market for 
development, especially if it can be combined with other 
attractions, such as historical tours, shopping, amusement 
parks, or cultural activities.

	A. TOP U.S. STATES VISITED: 1997
		(in percents)

CALIFORNIA		33.3 
NEW YORK		30.7 
FLORIDA			16.0 
NEVADA			15.3 
ARIZONA			10.1 
DISTRICT OF COLUMBIA	11.4 
MASSACHUSETTS		 8.5 
TEXAS			 5.0 

		  B. PORT OF ENTRY*
New York		198,823
Chicago			 92,898
Atlanta			 69,026
Washington DC		 52,466
Boston			 47,637
Cincinnati		 32,847
Los Angeles		  7,845
San Francisco		  7,440
Miami			  4,635
Orlando			  4,453

Sources: Brussels Stats 1997
*Figures indicate the number of passengers as recorded by the 
airport.  

Modes of Transportation used in the USA (percent responses)
Rented Auto			42.3 
Taxi/Cab/Limousine		34.1 
Airlines			28.8 
Company or Private Auto		26.7 
City Subway/Tram/Bus		15.0 
Railroad between Cities		 6.9  
Bus between Cities		 6.0 
Motor Home/Camper		 2.4 

BEST SALES PROSPECTS	
Among the "Top Ten Destinations in 1997, Overseas Traffic Only", 
as published by the BRU statistics for 1997, six of the 
destinations are located in the United States.  In order to 
maintain the market share against competition from more exotic 
or cheaper destinations, new products need to be developed, 
expanded, or promoted.

-Fly-and-Drive
Fly-and-Drive remains the most popular formula for Belgian 
business and vacation travelers to the United States.  They are 
able to combine visits to traditional destinations, such as New 
York, Washington DC, San Francisco, Los Angeles, Orlando, and 
New Orleans by renting cars and staying in out-of-town 
accommodations.  This has increased the demand for good quality 
accommodations outside city centers and competitive car rental 
prices. 

-Youth Travel
Lower airfare, combined with the increased spending power of 
many young Belgians, has opened up the market for student and 
youth travel.  Student exchange programs, summer camps and other 
educational courses are also on the rise.

-Special Interests and Events
Sporting events, such as the Indianapolis 500 and United States 
Tennis Championship, and attractions, such as Disney World, 
theme parks, and popular concerts, attract steady business.  
Several trade companies also promote programs to major American 
trade shows.

-Incentive Travel
Competitive air fares and accommodation charges make this a 
sector with strong growth potential. 

-Ski Vacations
This is still a very small market with only an estimated 1,000 
Belgians currently going on ski vacations in the United States.  
Belltop Travel (see key contacts) represents the Ski USA group 
of ski resorts and specializes in American ski packages.  
Prospects for skiing vacations are expected to grow, largely due 
to increased publicity and attractive ski packages. 
 
-Mobile Home Vacations
The attractions of the National Parks and other campsites have 
received wide media coverage in Belgium.  This has contributed 
to the increased trend for family vacations in rented mobile 
homes.

VISIT USA COMMITTEE
The Visit USA Tourism Center operates as a national travel and 
tourism bureau.  Located in Brussels, Belgium, it has been open 
for 20 years and welcomes both professionals and the general 
public.  It handles more than 48,000 questions annually by 
telephone, letters, walk-in and web-site visitors.  The Visit 
USA Committee is financed by its 220 members.  There are two 
membership categories: one for suppliers and the other for 
travel agents. 
 
1. Suppliers - BF30,000 ($830)/year + VAT taxes of 21 percent.
2. Travel agents - BF4,800 ($135)/year + VAT taxes of 21 percent

The Visit USA Center caters to all tourists needs by offering 
destination information, tour operators brochures, airline 
timetables, hotel directories, car rental information, special 
promotion cruises as well as a Cyberspace, a USA library, a USA 
travel book shop and a USA shop.

The following are some of the many services and activities 
offered to members:
-mention in the "Who is Who" in travel to the United States and 
Luxembourg.  The "Who is Who" is used by travel professionals as 
a reference for travel to the United States and is distributed 
at major travel fairs, press conferences in Europe and to the 
general public.
-members' brochures are on display at the Center and are also 
mailed out to potential tourists and travel professionals 
throughout the year.
-listing in the Visit USA web-site.  For a small cost, members 
can also request one or more web-pages within the site.
-members can actively participate in the Travel Agency Program 
and are updated on the new major Belgian travel agencies.
-the Visit USA Committee can help organize and schedule 
appointments as a follow-up service to members' sales calls.
-participation in FAM-trips.
-special rates for the annual Visit USA Workshop and other fairs 
in Belgium.  
-access to Belgian market statistics and lists of up-coming 
events and opportunities.
-a membership card to use on brochures, letterhead and other 
promotional material for the Belgian and Luxembourg market.
-the opportunity to be part of the Belgian/Luxembourg delegation 
at POW WOW.    

The address is:   
Boulevard General Jacques, 203
1050 Brussels
Belgium
(322) 648.43.56
(322) 648.40.22

The Visit USA Tourism Center has a web-site 
(http://www.visitusa.org) which provides information regarding: 
-Selection of USA travel specialists
-Upcoming events
-VUSA activities
-USA guide
-Tourist information on the 50 American states
-Practical tips for the USA

B. COMPETITIVE ANALYSIS

US MARKET POSITION AND SHARE
The United States has always been a long haul destination and 
major attraction for Belgian travelers.  Since 1986, the United 
States has witnessed an increase in arrivals, bringing the total 
Belgian arrivals to 241,366 in 1997.  The United States is the 
third most popular Belgian tourist destination after France and 
Spain. 
 
COMPETITION
On average, over 50 percent of Belgians take foreign vacations 
every year.  Because Belgium is such a small country, Belgians 
seek to take their main vacations in foreign, usually warm 
weather destinations.

Due to the multitude of travel options from Belgium, the 
airlines keep their prices low to encourage more business.  
These efforts keep the airline prices relatively low and 
affordable for Belgian travelers.  The price for an overseas 
flight to the United States during vacation season averages 
between $500.00 and $700.00.  Through careful planning a 
traveler can often find even better deals.    

INFORMATION SOURCES FOR TRAVELING
The Visit USA Center provides a large amount of information to 
interested travelers, and is included in the graph below as a 
travel agency.  Other sources of information for travel include 
(in percentages):

Travel Agency 			63.60 
Friends/Relatives		12.80 
Corporate Travel		10.80 
Airlines Directly		10.40 
Travel Guides			 9.10 
Personal Computer		 6.00 
Tour Company			 4.10 
Newspapers/Magazines		 3.90 
State/City Travel Office	 2.20 
National Gov't Tourist Office	 1.90 
TV/Radio			 0.60 

DOMESTIC TOURISM
Because of the open-boarders policy, and because of the 
relatively small size of Belgium, accurate statistics on the 
movement of travelers/tourists to European Union countries have 
become difficult to compile. Travel within the European Union 
still seems to draw the majority of short haul Belgian 
excursions. 

There are several places of interest in Belgium and Luxembourg 
that many people travel to.  Brugges, Antwerp, and the City of 
Luxembourg are large tourist attractions for Americans.  The 
coast of Belgium is also a typical spot of interest.  Because 
the two countries are so small, however, many of these places 
are not used as long-term vacation destinations.

Because of Belgium and Luxembourg's small size, people do not 
fly from one city in Belgium or Luxembourg to another.  There is 
an extensive train system, which efficiently transports people 
between destinations in Belgium and Luxembourg. 

TOURISM TO OTHER COUNTRIES 
The top 7 destinations for Belgian travelers within Europe are:

	Top Destinations for Belgian Tourists by Airplane: 1997
City		Belgian arrivals (in thousands) 
London		1,335.6
Madrid		  504.0
Rome		  495.5
Frankfurt	  460.8
Paris	 	  448.6
Milan		  422.5
Copenhagen	  374.6

C. END USER ANALYSIS

VISITOR PROFILE
The average Belgian traveler to the United States is between the 
ages of 19 and 40, married, speaks English, highly educated, 
slightly higher than average household income, and has close 
friends or relatives living in the United States.  

		KEY DEMOGRAPHICS: 1996

Male	70 percent	Ave. Age Male		40 Years
Female	30 percent	Ave. Age Female		37 Years

Occupation	Manager/Executive		45 percent
		Professional/Technical		30 percent
		Student				6  percent
Sources: ITA Tourism Industries office

Most tourists will buy economy class seats.  Credit cards are 
the most used form of payment while traveling.  Estimated costs 
in the United States, per party, are transportation $350.00; 
lodging $670.00; food $450.00; gifts $300.00; and entertainment 
$220.00.  Car rentals or taxis are the most frequent form of 
transportation.  The average length of stay for vacationers is 
15-21 nights.  

Due to the importance of commerce between America and Belgium, 
business travel remains strong and continues to offer good 
potential for development.  Furthermore, there is an increasing 
trend for spouses to join business trips and to add vacation 
travel before or after the business travel.

D. MARKET ACCESS

DISTRIBUTION/BUSINESS PRACTICE
Most of the international and U.S. airlines, hotel groups, and 
car rental companies have local sales offices in Belgium.  There 
is a fine availability of well-qualified travel companies and 
destinations for those companies seeking local representation.  
Furthermore, there is a good selection of tour operators that 
have programs covering the United States.  Some large travel 
agents also act as wholesalers and have travel programs.  A list 
of companies in the travel business to the United States is 
given in "Key Contacts," and a "Who's Who in the Belgian Travel 
Trade" is available from the Visit USA Center. 

Travel agencies provide an invaluable service to Belgian 
travelers. Businesses and vacation travel plans can be organized 
through a network of about 1500 travel agencies, 650 of which 
are recognized by the I.A.T.A.  Three hundred of these operators 
have American programs.  In addition, travel and tourism 
services can be bought through the BBL commercial bank retail 
network, and by mail order.  

Belgian tour operators can roughly be divided into three groups:
-those handling more than 100,000 passengers per year
-those handling 20,000-100,000 passengers per year
-those handling 1,000-20,000 passengers per year.

The first and second categories handle larger numbers of clients 
and concentrate on long-haul destinations.  Tour operators in 
the third category specialize in specific destinations, market 
segments or means of transportation.

European Union laws define a commercial agent, and establish the 
rights and obligations of the principal and the agent, the 
agent's remuneration, and the conclusion and termination of an 
agency contract (including compensation and restraint of trade 
clause.) It is not advised to unfairly terminate an agency's 
contract, and EU law is currently investigating a possible 
damages system for those who break a contract.  All contracts 
will have to reflect both Belgian law as well as EU legislation.
When examining various distribution channels, please note that 
EU law strongly protects agents, while Belgian law protects 
distributors.  An American company should seek competent local 
legal counsel in drawing up either an agency or distribution 
agreement.  

FINANCING
Forms of payment customary to the travel industry vary 
considerably according to the type and location of service.  As 
a general rule, however, foreign-based suppliers of services 
(i.e. accommodations, attractions, vehicle rentals etc.) attempt 
to obtain guarantees or letters of credit from Belgian tour 
operators.  The travel sector in Belgium has had a good record 
on the whole, but extreme vigilance is advised, especially with 
the smaller tour operators.  

There are three main trading banks in Belgium: the General Bank, 
Brussels Bank Lambert (BBL) and Kredietbank.  Each has a well-
developed correspondent bank network in the United States, as 
well as a local representative office in at least one major 
American city.  Furthermore, there are a number of American 
banks that are now established in Belgium, which makes for an 
easy and accessible relationship for American companies.   
Because of the lack of restriction, easy tele-electronic 
communications, and fluent use of English, banking relationships 
with the United States, and other countries, are smooth. 

KEY CONTACTS
(A full list of contacts is available from the Visit USA 
Center.)

AMERICAN EMBASSY
COMMERCIAL SERVICE
Mr. George Knowles, Commercial Counselor
Ms. Brigitte de Stexhe, Commercial Specialist
Blvd. du Regent 27
1000 Brussels
Tel: 32/2/508-2454
Fax: 32/2/512-3644
Email: Brusselsofficebox@mail.doc.gov

VISIT USA COMMITTEE
Mr. Peter Mathieu, President of VUSACOM Steering Committee
Ms. Birgitta Lambrechts, Office Manager
VISIT USA COMMITTEE
Bd General Jacques 203
B-1050 Brussels
Tel: 32/2/648-4342			Fax: 32/2/648-4022

AIRLINES

Name: 		AMERICAN AIRLINES
Address:	Troonstraat 98
City:		B-1050 Brussels
Phone:		32/2/714-4916		Fax: 32/2/714-4906
Contact:	Ms. Olga Jacob 

Name: 		CITY BIRD
Address:	Build. 117D Melsbroek Airport
City:		B-1820 Melsbroek
Phone:		32/2/752-5252		Fax: 32/2/752-5210
Contact:	Mr. Lorenzo Stefani 
		Mr. Alain Skowronek 

Name: 		DELTA AIR LINES INC.
Address:	Rue Colonel Bourg 128 4Th Fl.
City:		B-1140 Bruxelles
Phone:		32/2/730-8200		Fax: 32/2/726-8577
Contact:	Mr. Eric Groeneveld 

Name: 		ICELANDAIR
Address:	B.P. 56 Ixelles 6
City:		B-1050 Brussels
Phone:		32/2/346-3060		Fax: 32/2/346-3018
Contact:	Mr. Yves Bertino 

Name: 		NORTHWEST AIRLINES INC.
Address:	Avenue Marnix 28
City:		B-1050 Brussels
Phone:		32/2/507-7070		Fax: 32/2/507-7000
Contact:	Mr. J. Roosen 
		Mr. Menno Huizink 

Name: 		SABENA AIRLINES
Address:	Sabena House Bru Intl Airport
City:		B-1930 Zaventem
Phone:		32/2/723-2323		Fax: 32/2/723-8093
Contact:	Mr. Willy Charniaux 
		Mr. Rudy Dewulf 

Name: 		AIR AGENCIES TWA
Address:	Vilvoordelaan 153A
City:		B-1930 Zaventem
Phone:		32/2/712-6423		Fax: 32/2/720-6147
Contact:	Ms. Fanny Renckens 
		Ms. Veronique Emsens 

Name: 		UNITED AIRLINES
Address:	Ave. Louise 350
City:		B-1050 Brussels
Phone:		32/2/646-5588		Fax: 32/2/640-8577
Contact:	Mr. Bernard Guisset 

Name: 		CONTINENTAL AIRLINES -AIREP NV
Address:	Tuinwijkstraat 130Bis
City:		B-1930 Zaventem
Phone:		32/2/720-7131		Fax: 32/2/725-3285
Contact:	Mr. Ignace Wirtz 

Name: 		MARTINAIR AIRLINES
Address:	Lozenberg 18 B7 Bat G-3Etage
City:		B-1932 St Stevens Woluwe
Phone:		32/2/720-9977		Fax: 32/2/720-5085
Contact:	Mr. Leo Hellemans 

Name: 		AMERICA WEST AIRLINES
Address:	Po Box 872
City:		B-3700 AW Zeist
Phone:		31/30/693-3080		Fax: 31/30/691-1620
Contact:	Mr. Arjan Helle



 
ASSOCIATIONS

Name: 		Belgian Federation of Tourism Industry
Address:	Metrologielaan 8 Av. De la Metrologie
City:		B-1130 Brussels
Phone:		32/2/245-3570		Fax:	32/2/245-2050
Contact:	Mr. Piet Vintevogel, Chief Executive

Name: 		ATBO - Association Belge des Tours Operateurs
Address:	Metrologielaan 8
City:		B-ll30 Brussels
Phone:		32/2/242-0040		Fax : 32/2/242-0874 	
Contact:	Mr. Willy Van Walleghem

Name:		UPAV - Union Professionnelle des Agents de Voyage
Address:	Avenue de la Metrologie 6
City:		B-1130 Brussels
Phone:		32/2/215/9823		Fax : 32/2/245-4399
Contact:	Mr. Christian Vanderwinnen, Secretary General

Name:		VVR - Vereniging Vlaamse Reisbureau
Address:	Emmausdreef 2
City:		B-3210 Zedelgem
Phone:		32/50/38-2798		Fax : 32/50/38-9165
Contact:	Mr. Antoon Van Eeckhout




ATTRACTIONS

Name: 		PAPILLON GRAND CANYON HELICOPTERS
Address:	Rue Gachard 86
City:		B-1050 Brussels
Phone:		32/2/640-1900		Fax: 32/2/646-7070
Contact:	Mr. Steve Katlin 

Name: 		DISNEY CONSUMER PRODUCTS FOR WALT DISNEY ATTRACTIONS
Address:	50  Av. Montaigne
City:		75378 Paris   Cedex 08
Country: 	France
Phone:		33/1/5375-5732		Fax:	33/1/5375-5305
 	
Name: 		UNIVERSAL STUDIOS HOLLYWOOD
Address:	PO Box 18 - Burgess Hill
City:		RH15 8YT West Sussex
Country: 	England
Phone:		44/444/25-7229		Fax: 44/444/23-9425
Contact:	Ms. Michelle Austin-Peden 

Name: 		THE WALT DISNEY COMPANY
Address:	3 Queen Caroline Street
City:		W6 9PE London - Hammersmith
Phone:		44/181/222-1000		
Contact:	Mrs. Angela Geranranie




CAR RENTALS

Name: 		ALAMO RENT A CAR INC
Address:	126 Dike Road
City:		BNI 2SU Brighton East Sussex
Country: 	England
Phone:		44/1273/223-307	Fax:	44/1273/223-311 	
Contact:	Accounting Department

Name: 		AVIS RENT A CAR
Address:	Rue Colonel Bourg 107
City:		B-1140 Bruxelles
Phone:		32/2/730-6264		Fax: 32/2/726-0759
Contact:	Mr. William Willems 

Name: 		HERTZ - TRANSPORTS SERVAIS & FILS
Address:	Rue Colonel Bourg 120
City:		B-1140 Brussels
Phone:		32/2/726-4950		Fax: 32/2/726-4680
Contact:	Mrs. Dominique Vanhomwegen 

Name: 		EUROPCAR SA
Address:	Rue St. Denis 117
City:		B-1190 Brussels
Phone:		32/2/348-9281		Fax: 32/2/344-1213
Contact:	Ms. Nadine Milleville

Name: 		SCI WORLDWIDE CAR RENTAL
Address:	Po Box 872
City:		3700 AW Zeist 
Country:	The Netherlands
Phone:		31/30/69303682		Fax:	0800-17815 	
Contact:	Mr. Arjan Helle 




CRUISE

Name: 		BELGIUM CRUISE CENTRE
Address:	Wuustwezelseweg 6
City:		B-2990 Loenhout
Phone:		32/3/669-5566		Fax: 32/3/669-5040
Contact:	Mr. Zoran Ivanovich 

Name: 		DKT TRAVEL
Address:	Huidevetterstraat 20
City:		B-2000 Antwerpen
Phone:		32/3/226-4303		Fax: 32/3/226-4235
Contact:	Mr. Peter Mathieu 




DESTINATIONS

Name: 		CAPITAL REGION USA
Address:	Leuvensesteenweg 613
City:		B-1930 Zaventem
Phone:		32/2/757-6390		Fax: 32/2/757-6391
Contact:	Ms. Gerda De Roy-Arnauts

Name: 		MARYLAND TOURISM AND BWI AIRPORT
Address:	Leuvensteenweg  613
City:		B-1930 Zaventem
Phone: 		32/2/757-6391		Fax: 32/2/757-6391
Contact:	Ms. Gerda De Roy-Arnauts

Name: 		ORLANDO TOURISM
Address:	B.P. 20 Schaerbeek 6
City:		B-1030 Brussels
Phone:		32/2/705-7897		Fax: 32/2/705-7936
Contact:	Ms. Barbara Jacobs 

Name: 		ROCKY MOUNTAINS
Address:	B.P. 20 Schaerbeek 6
City:		B-1030 Brussels
Phone:		32/2/705-7897		Fax: 32/2/705-7936
Contact:	Ms. Barbara Jacobs 

Name: 		SOUTH CAROLINA CVB /(TOURISM OFFICE)
Address:	C/O American Venture Marketing, Siemensstrasse, 9
City:		63263 Neu-Isenburg
Country:	Germany
Phone:		49/6102/722-752	Fax: 49/6102/722-409
Contact:	Ms. Monique Beaslas 

Name: 		STATE OF ILLINOIS EUROPE
Address:	Bld. De La Cambre 28-30 Bte 2
City:		B-1000 Brussels
Phone:		32/2/646-5730		Fax: 32/2/646-5511
Contact:	Mr. Bart Smit 

Name: 		ST. PETERSBURG CLEARWATER
Address:	Alt-Erlenbach 25
City:		60437 Frankfurt
Country:	Germany
Phone:		49/61/014-4052		Fax: 49/61/01-4524
Contact:	Ms. Barbara Schuch Beckers 

Name: 		TENNESSEE TOURISM
Address:	Coach House Mews R/O Bancroft
City:		SG5 1NQ Hitchin Hertsfordshire
Country:	England
Phone:		44/1462/440-784		Fax: 44/1462/440-783
Contact:	Mr. David Nicholson 

Name: 		MEMPHIS & MISSISSIPPI   ABA
Address:	Coach House Mews R/O Bancroft
City:		SG5 1NQ Hitchin Hertsfordshire
Country: 	 England
Phone:		44/1207/255-360		Fax:	44/1207/255-307
Contact:	Mr. Gary Swaddle 




HOTELS

Name: 		HYATT HOTELS & RESORTS
Address:	Grosse Eschenheimerstr. 43
City:		60313 Frankfurt
Country:	Germany
Phone:		49/69/290-114		Fax: 49/69/290-172
Toll Free:	0800-1-3229 
Contact:	Mr. Luise Hormann 

Name: 		DAYS INN HOTELS
Address:	PO Box 872
City:		3700 AW Zeist
Country:	The Netherlands
Phone:		31/30/693-3088		Fax:	31/30/691-1620
Contact:	Mr. Arjan Helle

Name: 		THE RAFAEL GROUP HOTELIERS
Address:	Dreieichstrasse 59
City:		60594 Frankfurt
Country:	Germany
Phone:		49/69/610-631		Fax: 49/69/610-635
Contact:	Ms. Sabine Kornelsen 

Name: 		BEST WESTERN INTERNATIONAL
Address:	Ave. Du Dr Arnold Netter 74
City:		750012 Paris
Country:	France
Phone:		33/1/4487-4099		Fax: 33/1/4487-4084
Contact:	Ms. Magali Couvignou 

Name: 		HILTON HOTELS CORPORATION
Address:	74 Ave E. Vaillant
City:		92100 Boulogne
Country:	France
Phone:		33/1/4604-8787		Fax:	33/1/4604-6073

Contact:	Ms. Carole Deletang 
Name: 		WESTIN HOTELS AND RESORTS
Address:	10 Rue Du General Foy
City:		75008 Paris
Country: 	France
Phone:		33/1/4470-9800		Fax:	33/1/4470-9801
Contact:	Ms. Guenola Greck 

Name: 		HOWARD JOHNSON HOTELS
Address:	Po Box 872
City:		3700 AW Zeist
Country:	The Netherlands
Phone:		31/30/693-3088		Fax:	31/30/691-1620
Contact:	Ms. Karin Gomes-Caron 

Name: 		MARRIOTT HOTELS & RESORTS
Address:	Nieuwe Vaart 42A
City:		1401 GS Bussum
Country: 	The Netherlands
Phone:		31/35/697-0575		Fax:	31/35/697-0574
Contact:	Ms. Charlotte Del Prado 

Name: 		RAMADA USA
Address:	Po Box 872
City:		3700 AW Zeist
Country:	The Netherlands
Phone:		31/30/693-3088		Fax:	31/30/691-1620
Contact:	Mr. Arjan Helle

Name: 		SONESTA HOTELS & RESORTS
Address:	Muiderstraatweg 58 A
City:		1111 PT Diemen 
Country:	The Netherlands
Phone:		31/20/400-0111		Fax: 31/20/-400-0112
Contact:	Mr. Marcel De Wijs 
		Mr. Steven Eidelberg

Name: 		HOLIDAY INNS OF BELGIUM NV
Address:	Neerveldstraat 101
City:		B-1200 Brussels
Phone:		32/2/777-5511		Fax: 32/2/606-5454
Contact:	Ms. Bea Moors 
		Mr. Adam Ines - Accounting

Name: 		ITT SHERATON
Address:	Place Rogier 3
City:		B-1210 Brussels
Phone:		32/2/224-3159		Fax: 32/2/224-3580
Contact:	Ms. Dominique Van Passel 

Name: 		WELCOME HOMES USA
Address:	Kapellelaan 5
City:		B-1860 Meise
Phone:		32/2/270-2772		Fax: 32/2/270-1560
Contact:	Mr. Geert Raes 
		Mr. Stefan Raes




INDUSTRY SERVICES

Name: 		XPEDITE  SYSTEMS NV
Address:	Louizalaan 327
City:		B-1050 Brussels
Phone:		32/2/626-9090		Fax: 32/2/626-9091
Contact:	Mr. Xavier Pansaert 

Name: 		KEITH PROWSE TICKETS
Address:	Place St. Gery 33-35
City:		B-1000 Brussels
Phone:		32/2/503-1888		Fax: 32/2/503-1888
Contact:	Ms. Tina Vanhoye 




PRESS

Name:		BELGIAN BUSINESS TRAVEL
Address:	Donkerstraat 56
City:		3071 Erps Kwerps, Belgium
Phone:		(32/2) 759-6510	Fax: (32/2) 759-6510
Contact:	Mr. Frans Rombouts	

Name:		BELGIAN BUSINESS TRAVEL
Address:	Guldenstraat 29
City:		2800 Mechelen, Belgium
Phone:		(32/15) 430-426	Fax: (32/15) 432-082
Contact:	Mr. Walter Roggeman	

Name:		BENELUX BUSINESS TRAVEL
Address:	Guldenstraat 29
City:		2800 Mechelen, Belgium
Phone:		(32/15) 430-426	Fax: (32/15) 432-082
Contact:	Ms. Helma Morsch

Name:		FLIGHT INTERNATIONAL
Address:	Hof Te Hammelaan 29
City:		1785 Merchtem	
Phone:		(32/2) 460-2302	Fax: (32/2)460 2302
Contact:	Mr. Herman De Wulf

Name:		FREESUN NEWS
Address:	Av. Charles Plisnier 20
City:		1070 Brussels, Belgium
Phone:		(32/2) 521-3214	Fax: (32/2) 521-7243
Contact:	Ms. Marie-Ghislaine Libert

Name:		VLIEG/IK REIS 
Address:	Nieuwstraat 23
City:		9100 Sint-Niklaas, Belgium
Phone		(32/2) 217-8080	Fax: (32/2) 776-4929
Contact:	Mr. Josef Colman

Name:		INFOTRAVEL
Address:	Magnolialaan 19
City:		1820 Steenokkerzeel
Phone: 		(32/2) 751-4664	Fax: (32/2) 751-5717
Contact:	Mr. Danny Verheyden	

Name:		MEETING/EXPO MEDIA
Address:	Rue de Tenbosch 85, box 102
City:		1050 Brussels, Belgium
Phone: 		(32/2) 538-2086	Fax: (32/2) 538-2086
Contact:	Ms. Patricia Minne

Name:		TRAVEL EXPRESS BENELUX
Address:	Tervuursesteenweg 101
City:		3081 Perk, Belgium
Phone: 		(32/2) 751-9557	Fax: (32/2) 751-9000
Contact:	Mr. Walter Baeke

Name:		TRAVEL MAGAZINE
Address:	Hanswijkstraat 23
City:		2800 Mechelen, Belgium
Phone:		(32/15) 450-350	Fax: (32/15) 450-360
Contact:	Ms. Rit Ledene or Mr. Robrecht Willaert

Name:		TRAVEL TRADE GAZETTE
Address:	Rue du Chatelain 32
City:		1050 Brussels, Belgium
Phone:		(32/2) 627-1951	Fax: (32/2) 627-1900
Contact:  	Ms. Carole Hazlewood
  



TOUR OPERATORS

Name: 		AMERICAN ADVENTURES
Address:	Bagattenstraat 176
City:		B-9000 Gent
Phone:		32/9/223-0069		Fax: 32/9/223-0435
Contact:	Mr. Dirk Vandewiele 

Name: 		AMERICAN EXPRESS INT. INC.
Address:	Boulevard Du Souverain 100
City:		B-1170 Brussels
Phone:		32/2/676-2727		Fax: 32/2/267-62701
Contact:	Ms. Sabine Loots 

Name: 		AZURA SA
Address:	Bld De La Sauveniere 64/12
City:		B-4000 Liege
Phone:		32/4/222-3293		Fax: 32/4/222-9112
Contact:	Mr. Koen Foubert 

Name: 		BBL TRAVEL
Address:	Ave Marnix 28
City:		B-1000 Brussels
Phone:		32/2/547-7732		Fax: 32/2/547-7747
Contact:	Mr. Robert Van Brustum 

Name: 		CONNECTIONS
Address:	Rue Du Midi 19 - 21
City:		B-1000 Brussels
Phone:		32/2/550-0100		Fax: 32/2/502-7060
Contact:	Ms. Lan Huynh 

Name: 		DESTINATIONS AMERICA
Address:	Steenstraat 35
City:		B-1000 Brussels
Phone:		32/2/550-0150		Fax:	32/2/512-6801
Contact:	Ms. Lan Huynh 

Name: 		ENJOY PARADISE
Address:	Grotesteenweg 97
City:		B-2600 Antwerpen
Phone:		32/3/230-0060		Fax:	32/3/218-4487
Contact:	Mr. Thierry Vinck 

Name: 		EXPRESS TOURS BELGIUM N.V.
Address:	De Keyserlei 45
City:		B-2018 Antwerpen
Phone:		32/2/232-1890		Fax:	32/3/234-0755
Contact:	Ms. Patricia Schaumans 

Name: 		GAZELLE WORLD WAVE
Address:	Neeroetersesteenweg 44
City:		B-3640 Kinrooi
Phone:		32/89/70-1885		Fax:	32/89/70-1889
Contact:	Mr. Rene Dirkx 

Name: 		EURAM NV/SA
Address:	Mechelsevest 16-1
City:		B-3000 Leuven
Phone:		32/16/292-725		Fax: 32/16/29-2724
Contact:	Mr. Paul Houben 

Name: 		GHENT TRAVEL
Address:	Henegouwenstraat 85
City:		B-9000 Gent
Phone:		32/9/223-5700		Fax:	32/9/233-4833
Contact:	Mr. Pepperstraete 

Name: 		HOBO TRAVEL
Address:	M. Theresiastraat 121
City:		B-3000 Leuven
Phone:		32/16/20-8047		Fax:	32/16/20-8048
Contact:	Mr. Dirk Robbeets 

Name: 		HORIZONS 1747 SPRL
Address:	Quai D ' Autrebande 2
City:		B-4500 Huy
Phone:		32/85/23-0246		Fax:	32/85/23-6475
Contact:	Mr. Koen Foubert 
		Mr. Noel Defosse

Name: 		SUNAIR U.S.A. 
Address:	Archimedesstraat 7
City:		B-8400 Oostende
Phone:		32/59/50-6565		Fax: 32/59/50-0532
Contact:	Mr. Jacques Laperre

Name: 		IRIS TOURS SELECTAIR
Address:	Ringlaan 9
City:		B-2170 Antwerp
Phone:		32/3/646-8400		Fax: 32/3/645-0384
Contact:	Mr. Guido Huybrechts

Name: 		JETAIR N.V.
Address:	Gistelsesteenweg 1
City:		B-8400 Oostende
Phone:		32/59/56-5613		Fax: 32/59/56-5612
Contact:	Ms. Teresa Benoit 

Name: 		KEMPO TOURS BELGIUM
Address:	Kapelsesteenweg 557
City:		B-2180 Antwerpen
Phone:		32/3/605-0055		Fax: 32/3/605-0824

Name: 		LET'S GO TRAVEL
Address:	Ave. De Messidor 203
City:		B-1180 Brussels
Phone:		32/2/343-6518		Fax: 32/2/346-1244
Contact:	Ms. Joelle Leclercq 

Name: 		MAGIC TRAVEL
Address:	Bld. De La Sauveniere 68/02
City:		B-4000 Liege
Phone:		32/4/223-5454		Fax: 32/4/221-2505
Contact:	Mr. Joel A. Stevens 

Name: 		NORTH AMERICAN REPRESENTATIVE
Address:	Gal.Centre 3/337 Rue Fripiers
City:		B-1000 Brussels
Phone:		32/2/219-3686		Fax: 32/2/219-3818
Contact:	Mr. Richard Turner 

Name: 		NOUVELLES FRONTIERES
Address:	Bld. M. Lemonnier 2
City:		B-1000 Brussels
Phone:		32/2/547-4444		Fax: 32/2/547-4499
Contact:	Mr. Sergio Perissinotto

Name: 		ROUTE 66 - BRAUN SPRL
Address:	Avenue Brugmann 250
City:		B-1180 Brussels
Phone:		32/2/3400-904		Fax:	32/2/343-7024
Contact:	Mr. David-Olivier Stock
		Mr. Philippe Rolot

Name: 		SUNSNACKS NV
Address:	Tramstraat 67
City:		B-9062 Gent-Zwijnaarde
Phone:		32/9/248-4811		Fax: 32/9/248-4848
Contact:	Ms. Claudette Wildiers 

Name: 		SUNTREK CAMPING MOTEL TOURS 
Address:	Kapellelaan 5
City:		B-1860 Meise
Phone:		32/2/270-1550		Fax: 32/2/270-1560
Contact:	Mr. Geert Raes 

Name: 		TRANSPACIFIC - PLANET VOYAGES
Address:	Rue Guimard 6-8
City:		B-1040 Brussels
Phone:		32/2/230-5171		Fax:	32/2/234-0755 	
Contact:	Mr. Marc Lambert 
		Ms. Anne Moeyersons

Name: 		TAUCK TOURS - C/O EXPRESS TOURS
Address:	De Keyserlei 45
City:		B-2018 Antwerpen
Phone:		32/3/233-7510		Fax: 32/3/234-0755
Contact:	Ms. Patricia Schaumans 

Name: 		TRAVEL WORLDWIDE
Address:	Hermelijnlaan 23
City:		B-2900 Schoten
Phone:		32/3/658-3702		Fax: 32/3/685-0636
Contact:	Mr. Julien Roelants 

Name: 		VOYAGES ICTAM REIZEN
Address:	Bergstraat 62 - 64
City:		B-1000 Brussels
Phone:		32/2/548-9904		Fax: 32/2/511-1298
Contact:	Mr. Alex Vleeracker 

Name: 		USA TRAVEL CONSULTANTS
Address:	Bld. Louis Schmidt 75
City:		B-1040 Brussels
Phone:		32/2/734-9700		Fax: 32/2/734-6574
Contact:	Mr. Edgar Schneider 

Name: 		VOYAGES SUN REIZEN
Address:	Rue Des Augustins 1
City:		B-1000 Brussels
Phone:		32/2/223-1930		Fax: 32/2/219-9411
Contact:	Mr. Jean Brook 

Name: 		VTB REIZEN
Address:	St. Jacobsmarkt 45-47
City:		B-2000 Antwerpen
Phone:		32/3/220-3434		Fax: 32/3/220-3424
Contact:	Mrs. Matthe Sim 

Name: 		WINGS N WHEELS TOUROPERATOR
Address:	Kapellelaan 5
City:		B-1860 Meise
Phone:		32/2/270-1550		Fax: 32/2/270-1560
Contact:	Mr. Geert Raes 
		Ms. Lucrese Vanneste 

Name: 		AMERICAN TRAVEL HOUSE-TRANSWES
Address:	Rue Du Doyenne 19
City:		B-1180 Brussels
Phone:		32/2/340-0880		Fax: 32/2/340-0877
Contact:	Mr. Jean Helft
		Mr. Robert Beroudiau

Name: 		UNIVERSELLE - GENERALTOUR SA
Address:	Boulevard De La Sauveniere 127
City:		B-4000 Liege
Phone:		32/4/232-9090		Fax: 32/4/223-7432
Contact:	Ms. Francis De Chogodenne

Name: 		VOLANTIS NV - TOP USA
Address:	Leuvenbaan 3
City:		B-1820 Melsbroek
Phone:		32/2/758-0303		Fax:	32/2/758-0309
Contact:	Mr. Jos Lecossois 

Name: 		DESTINATION AMERICA
Address:	P.O. Box 872
City:		3700 AW Zeist
Country: 	The Netherlands
Phone:		31/30/693-3088		Fax: 31/30/691-1620
Contact:	Ms. Karin Gomes 

Name: 		INCENTO B.V.
Address:	Stationsweg 40
City:		B-1400 BB Bussum
Phone:		31/35/695-5111		Fax: 31/35/695-5155
Contact:	Mr. Jos Beltman

Name: 		LOFTHOUSE ENTERPRISES
Address:	Coach House Mews-R/O99Bancroft
City:		SG5 1NQ Hitchin Hertsfordshire
Country:	England
Phone:		44/146/244-0077	Fax:	44/146/244-0783
Contact:	Mr. David Nicholson 
		Mr. Gary Swaddle 




TRAVEL AGENTS

Name: 		ABC TRAVEL
Address:	Mechelsesteenweg 62
City:		B-2018 Antwerpen
Phone:		32/3/238-0238		Fax:	32/3/238-4263
Contact:	Ms. Anne Verstraeten 

Name: 		ARC - ACTION ET RECHERCHE
Address:	Rue Ferrer 7
City:		B-1480 Tubize
Phone:		32/2/355-4612		Fax:	32/2/355-4612
Contact:	Mr. Didier Degreve

Name: 		ATLAS REIZEN
Address:	Het Pand 270 Bp 56
City:		B-8790 Waregem
Phone:		32/56/60-5858		Fax:	32/56/60-9970
Contact:	Ms. Mieke Vanhauwere 

Name: 		ATEX TRAVEL S.C.
Address:	Avenue Legrand 73
City:		B-1180 Brussels
Phone:		32/2/648-4901		Fax:	32/2/640-7712
Contact:	Mr. Claude Tasiaux

Name: 		AMERICA & WORLDWIDE TRAVEL
Address:	Rue Gachard 86
City:		B-1050 Brussels
Phone:		32/2/646-6660		Fax: 32/2/646-7070
Contact:	Mr. John Schollaert 

Name: 		AZURIET REIZEN
Address:	Kastanjelaan 3
City:		B-8400 Oostende
Phone:		32/59/51-4951		Fax: 32/59/51-4900
Contact:	Ms. Marie-France Vandenberghe 

Name: 		BELGIUM INTERNATIONAL TRAVEL
Address:	Lozenberg 20
City:		B-1932 St Stevens Woluwe
Phone:		32/2/716-1814		Fax: 32/2/716-1817
Contact:	Mr. Gino Vanspauwen

Name: 		BLUE TRAVEL BVBA
Address:	Maurits Sabbestraat 116
City:		B-2800 Mechelen
Phone:		32/15/20-3950		Fax: 32/15/20-3417
Contact:	Mevr. Kris Bauwens

Name: 		COOL REIZEN BVBA
Address:	Vrijheidstraat 20
City:		B-9300 Aalst
Phone:		32/53/787001		Fax:	32/53/78-7139
Contact:	Mr. Walter Merckx

Name: 		D & D REIZEN
Address:	Brabantdam 72
City:		B-9000 Gent
Phone:		32/9/269-9060		Fax: 32/9/225-2893
Contact:	Mr. Luc Daels 

Name: 		DELTASOLEIL USA TRAVEL CENTRE
Address:	Rue De La Regence 47
City:		B-6000 Charleroi
Phone:		32/71/30-7113		Fax: 32/71/32-0244
Contact:	Ms. Carine Fraimund 

Name: 		DE ROP REIZEN
Address:	Ertbrandstraat 192
City:		B-2950 Kapellen
Phone:		32/3/664-7274		Fax:	32/3/664-7274
Contact:	Mr. Robin De Rop 

Name: 		EUROTRAVEL
Address:	14-16 R. Michel Rodange Pb2685
City:		1026 Luxembourg
Country:	Luxembourg
Phone:		352/49-4737		Fax:	352/47-1303
Contact:	Mr. Peter Saner Hans 

Name: 		EUROPAREIZEN NV
Address:	Heldenlaan 8
City:		B-9620 Zottegem
Phone:		32/9/360-3411		Fax: 32/9/360-2398 	
Contact:	Mr. Marinus Meersschaut

Name: 		EXCLAIM INCENTIVES
Address:	Sorbenlaan 41
City:		B-2610 Wilrijk
Phone:		32/3/828-9879		Fax: 32/3/828-5971
Contact:	Mr. Tom Gillis 
		Mr. Christian Wauters 

Name: 		GIES REIZEN
Address:	Stationsstraat 48
City:		B-9620 Zottegem
Phone:		32/9/360-5087		Fax: 32/9/360-9776
Contact:	Mr. Dirk Gies 

Name: 		HERMES VOYAGES
Address:	Rue Saint Severin 26
City:		B-4000 Liege
Phone:		32/4/223-3262		Fax: 32/4/223-6336
Contact:	Mr. Stephane Denayer 

Name: 		INFOREIZEN
Address:	Gallifortlei 23
City:		B-2100 Deurne
Phone:		32/3/326-0150		Fax: 32/3/326-3317
Contact:	Mr. Eric Van Den Acker 

Name: 		LANGUES VIVANTES ASBL
Address:	Rue John Waterloo Wilson 28
City:		B-1000 Brussels
Phone:		32/2/230-0190		Fax: 32/2/280-0787
Contact:	Mr. Alain Bertholet 

Name: 		LAURENS REIZEN
Address:	Lievevrouwstraat 52
City:		B-2520 Ranst
Phone:		32/3/475-1432		Fax: 32/3/475-1433
Contact:	Ms. Ludwig Laurens 

Name: 		L.A. TROPICAL BVBA
Address:	Winterslagstraat 37
City:		B-3600 Genk
Phone:		32/89/36-2736		Fax: 32/89/36-2212
Contact:	Mr. Ludo Achten

Name: 		MOTOR VOYAGES
Address:	Bld. De La Sauveniere 81
City:		B-4000 Liege
Phone:		32/4/222-4064		Fax: 32/4/223-3309
Contact:	Mr. Luc Denis 

Name: 		PENTA REIZEN
Address:	Nieuwstraat 31
City:		B-8870 Izegem
Phone:		32/51/33-3311		Fax: 32/51/31-4753
Contact:	Mr. Luc Demuynck 

Name: 		REIZEN 2000
Address:	Diestsestraat 136
City:		B-3000 Leuven
Phone:		32/16/20-5479		Fax: 32/16/20-6042
Contact:	Mr. Everaerts Koen

Name: 		REIZEN SARLEE
Address:	Maastrichterstraat 29
City:		B-3500 Hasselt
Phone:		32/11/227-751		Fax: 32/11/225-605
Contact:	Mr. Edward Sarlee 

Name: 		SEDONA TRAVEL
Address:	Dorpstraat 78
City:		B-2950 Kapellen
Phone:		32/3/601-080		Fax: 32/2/660-1089
Contact:	Mr. Gilbert Verelst 

Name: 		SELECTAIR DONAIR TRAVEL
Address:	Sint Jansstraat 37
City:		B-8840 Staden
Phone:		32/51/70-4303		Fax: 32/51/70-4308
Contact:	Ms. Anja Vandekerckhove 

Name: 		THE TRAVEL COMPANY
Address:	Dorpstraat 6
City:		B-1830 Machelen
Phone:		32/2/252-3740		Fax: 32/2/252-0096
Contact:	Mr. Dirk De Wulf 

Name: 		TOURING CLUB VOYAGES
Address:	Rue De La Loi 44
City:		B-1040 Brussels
Phone:		32/2/233-2247		Fax: 32/2/233-2244
Contact:	Mr. Jean Van Der Perre

Name: 		TRAVEL PRO
Address:	Bld. Royal 22 - 24
City:		2449 Luxembourg
Country:	Luxembourg
Phone:		352/46-9545		Fax: 352/46-9522
Contact:	Mr. Jose Dhur 

Name: 		TRAVEL UNLIMITED
Address:	Graanmarkt 24
City:		B-8500 Kortrijk
Phone:		32/56/24-1760		Fax: 32/56/24-1769
Contact:	Ms. Hilde De Vos 

Name: 		TIP TOP TRAVEL
Address:	Rue De Hobscheid 1
City:		L-9422 Steinfort
Phone:		352/39-9011		Fax: 352/399-316
Contact:	Mr. Marc Leyen

Name: 		TRAVELTIME BVBA
Address:	Frank Craeybeckxlaan 97
City:		B-2100 Deurne
Phone:		32/3/326-03797		Fax: 32/3/326-0333
Contact:	Mr. Hugo Beckers

Name: 		WHITE REIZEN
Address:	Jaminestraat 1
City:		B-3700 Tongeren
Phone:		32/12/23-2465		Fax: 32/12/23-0330
Contact:	Mr. Tony Vanvinckhove 

Name: 		WIM VAN SANDE INTL TRAVEL
Address:	Hofkwartier 21A
City:		B-2200 Herentals
Phone:		32/14/21-4736		Fax: 32/14/21-3990
Contact:	Mr. Wim Van Sande 

Name: 		WONDER REIZEN BVBA
Address:	Van Aelbrouckstraat 8 B1
City:		B-9620 Zottegem
Phone:		32/9/3603090		Fax: 32/9/360-3090
Contact:	Mr. Luc Van Wassenhove

Name: 		V&D REIZEN BVBA
Address:	Sint Jansstraat 5
City:		B-8840 Staden
Phone:		32/51/70-0516		Fax: 32/51/70-0626
Contact:	Mrs. Gisele Decorte
		Ms. Els Verhoest

Name: 		AGRI REIZEN
Address:	Parijsstraat 50
City:		B-3000 Leuven
Phone:		32/11/29-3499		Fax: 32/11/22-3301

Name: 		AL TRAVEL SPRL
Address:	Rue Leon Theodorstraat 19
City:		B-1090 Brussel
Phone:		32/2/428-4528		Fax: 32/2/428-3478
Contact:	Mr. Patrick Bauwens 

Name: 		EOLE VOYAGES
Address:	Chaussee De Haecht 33
City:		B-1210 Brussels
Phone:		32/2/217-3341		Fax:	32/2/218.7460 	

Name: 		FLANDRIA REISBUREAU
Address:	Kleine Vismarkt 1
City:		B-9000 Gent
Phone:		32/9/225-5858		Fax:	32/9/224-0510 	

Name: 		INTERTICKET REISCENTER
Address:	Antwerpsesteenweg  66
City:		B-2390 Oostmalle
Phone:		32/3/311-5111		Fax:	32/3/311-6496 	
Contact:	Mr. Linda Van den Bosch 

Name: 		MAGIC AND MOTION
Address:	Rue G. Wittouckstraat 111
City:		B-1600 Sint Pieters Leeuw
Phone:		32/2/377-0160		Fax:	32/2/377-6703 	
Contact:	Mr. Joel Stevens 

Name: 		MARCO POLO TRAVEL
Address:	Jan Persijnstraat 2B
City:		B-8500 Kortrijk
Phone:		32/56/20-3839		Fax:	32/56/22-3040 	
Contact:	Mr. Roobrouck Juul

Name: 		MERIDIAAN REISBUREAU
Address:	Klein Mechelen  36
City:		B-2880 Bornem
Phone:		32/3/889-1919		Fax:	32/3/889-2203 	
Contact:	Mr. Alain Van Keer 

Name: 		PAM VERMEULEN REISBURO
Address:	Jezusstraat  38
City:		B-2000 Antwerpen
Phone:		32/3/232-0180		Fax:	32/3/231-1691 	
Contact:	Mr. Rudy Vermeulen 

Name: 		TERRA TRAVEL
Address:	A.Sniedersstraat  55
City:		B-2060 Antwerpen
Phone:		32/3/272/0101		Fax:	32/3/272-3515 	
Contact:	Mr. Wilfried Willekens 

Name: 		TRAVEL GALLERY
Address:	Chaussee D'Alsemberg 152
City:		B-1060 Brussels
Phone:		32/2/538-7210		Fax:	32/2/538-7210 	
Contact:	Ms. Beatrice Delveaux 

Name: 		ULYSSES TOURS
Address:	Koning Albert I Laan 48
City:		B-1780 Wemmel
Phone:		32/2/461-0520		Fax:	32/2/461-0560 	
Contact:	Mr. Jan Moons 

Name: 		DONAIR TRAVEL - SELECTAIR
Address:	Sint Jansstraat  37
City:		B-8840 Staden
Phone:		32/51/70-4303		Fax:	32/51/70-4308 	
Contact:	Ms. Anja Vandekerckhove 

Name: 		UNIGLOBE  LIMBURG TOURISME
Address:	Diesterstraat 17
City:		B-3500 Hasselt
Phone:		32/11/26-4000		Fax:	32/11/22-3399 	
Contact:	Mr. Walter Van Soest 

Name: 		VIP TRAVEL
Address:	Avenue Louise  365
City:		B-1050 Brussels
Phone:		32/2/639-0050		Fax:	32/2/640-3645 	
Contact:	Mr. Philippe Evrard 

Name: 		THALASSA REIZEN NV.
Address:	Vindictivelaan 6
City:		B-8400 Oostende
Phone:		32/59/70-8770		Fax: 32/59/50-4067
Contact:	Mr. Rudy Verburgh 

Name: 		W.E.P.
Address:	Ave. Paul Dejaer 21A
City:		B-1060 Brussels
Phone:		32/2/534-5336		Fax: 32/2/534-5070
Contact:	Mr. Olivier Joris 

TRADE EVENTS (Information is available from the Visit USA 
Committee)

March 4, 1999: VISIT USA WORKSHOP in Brussels - The annual Visit 
USA Workshop is a highly successful one-day event, scheduled to 
take place just before ITB Berlin.  About 90 American travel and 
tourism companies and organizations meet with up to five hundred 
Belgian and Luxembourg travel agencies, tour operators and other 
travel trade professionals.  

March 6-10, 1999: International Tourism Exchange's (ITB) '99 
Berlin, Germany; training for Travel & Tourism Trade Specialists 
from Europe.  

March 20-22, 1999: HOLIDAY FAIR in Brussels - The annual Holiday 
Fair is the most important tourism and travel show in Belgium 
for consumers.  Every year the Visit USA Committee coordinates 
an USA pavilion for its members.  

April 28-29, 1999: Regional Tourism Infrastructure Conference, 
Thessaloniki, Greece

May 15-19, 1999: POW WOW in Miami, Florida

September 27-30, 1999: TIA-Discover USA, Los Angeles, CA

November 23-25, 1999: Brussels Travel Fair, Brussels, Belgium - 
the annual BTF is the most important travel show in Belgium for 
professionals.  Every year the Visit USA Committee coordinates 
an USA pavilion for its members.  
March 2000: Visit USA Workshop, Brussels, Belgium - The annual 
Visit USA Workshop is a highly successful one day event 
scheduled to take place just before ITB Berlin.  About 90 
American travel and tourism companies and organizations meet 
with up to five hundred Belgian and Luxembourg travel agencies, 
tour operators and other travel trade professionals.  

March 18-26, 2000: Holiday Fair, Brussels, Belgium - The annual 
Holiday Fair is the most important tourism and travel show in 
Belgium for its consumers.  Every year the Visit USA Committee 
coordinates an USA pavilion for its members.  

"This report compromises a portion of CS Brussel's contribution 
to the Showcase Europe series of market research reports 
focusing on Travel and Tourism.  For more information on the 
U.S. Department of Commerce's Showcase Europe (SCE) strategy for 
promoting exports of American goods and services to Europe, and 
the SCE Single Market Strategy, please contact the SCE Travel 
and Tourism Sector Coordinator at the U.S. Consulate in 
Barcelona:

Louis Santamaria
Senior Commercial Officer
Reina Elisenda 23
08034 Barcelona
Spain
Tel: 34.3.280.2227
Fax: 34.3.205.7705

The Showcase Europe Web-site address is http://www/sce/doc.gov. 
For more information on Travel and Tourism and how the 
Commercial Service can assist US companies develop their 
business, contact: Brigitte de Stexhe, U.S. Embassy, Brussels. 	
		






		ISA Customer Satisfaction Survey

                        U.S. Department of Commerce
                   * International Trade Administration*
                          The Commercial Service
----------------------------------------------------------------
-
The U.S. Department of Commerce would appreciate input from U.S.
businesses that have used this ISA report in conducting export
market research.  Please take a few moments to complete the
attached survey and fax it to 202/482-0973, mail it to QAS,
Rm. 2002, U.S. Department of Commerce, Washington, D.C. 20230, 
or
Email: Internet[Opfer@doc.gov]. 
----------------------------------------------------------------
- 

                       * * * About Our Service * * *

1. Country covered by report: _______________________________   
Commerce domestic office that assisted you (if applicable):     
________________________________________________________ 
2. How did you find out about the ISA service?
   __Direct mail
   __Recommended by another firm
   __Recommended by Commerce staff
   __Trade press
   __State/private newsletter 
   __Department of Commerce newsletter  
   __Other (specify): _______________________________

3. Please indicate the extent to which your objectives were
   satisfied:
   1-Very satisfied   2-Satisfied   
   3-Neither satisfied nor dissatisfied   
   4-Dissatisfied   5-Very dissatisfied  
   6-Not applicable

   __Overall objectives
   __Accuracy of information
   __Completeness of information
   __Clarity of information
   __Relevance of information
   __Delivery when promised
   __Follow-up by Commerce representative

4. In your opinion, did using the ISA service facilitate any of   
   the following?
   __Decided to enter or increase presence in market
   __Developed an export marketing plan
   __Added to knowledge of country/industry
   __Corroborated market data from other sources
   __Decided to bypass or reduce presence in market
   __Other (specify): _______________________________
  
5. How likely would you be to use the ISA service again?
   __Definitely would
   __Probably would
   __Unsure
   __Probably would not
   __Definitely would not
  
6. Comments: 

________________________________________________________

                    * * * About Your Firm * * * 
               
1. Number of employees:  __1-99   __100-249   __250-499
                         __500-999   __1,000+

2. Location (abbreviation of your state only):______

3. Business activity (check one):
   __Manufacturing
   __Service
   __Agent, broker, manufacturer's representative
   __Export management or trading company
   __Other (specify):_______________________________

4. Export shipments over the past 12 months:
   __0-1   __2-12   __13-50   __51-99   __100+


May we call you about your experience with the ISA service?   
Company name: _______________________________________________   
Contact name: _______________________________________________   
Phone: ______________________________________________________ 

-------------------------------------------------------
                    Thank you--we value your input!  
----------------------------------------------------------------
-

This report is authorized by law (15 U.S.C. 1512 et seq., 
15
U.S.C. 171 et seq.).  While you are not required to 
respond, your cooperation is needed to make the results of 
this evaluation comprehensive, accurate, and timely.  
Public reporting burden for this collection of information 
is estimated to average ten minutes per response, including 
the time for reviewing instructions, searching existing 
data sources, gathering and maintaining the data needed, 
and completing and reviewing the collection of information.  
Send comments regarding this burden estimate or any other 
aspect of this collection of information, including 
suggestions for reducing the burden, to Reports Clearance 
Officer, International Trade Administration, Rm. 4001, U.S. 
Dept. of Commerce, Washington, D.C. 20230, and to the 
Office of Information and Regulatory Affairs, Office of 
Management and Budget, Paperwork Reduction Project 
(0625-0217), Washington, D.C. 20503.  
-----------------------------------------------------------
------ 
FORM ITA 4130P-I (rev. 5/95)                         
OMB. No. 0625-0217; Expires 12/31/98