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10 Mistakes Even Good Mediators Make

  1. Failing to get the right persons at the table.

  2. Failing to explain the mediator's role as "agent of reality."

  3. Permitting settlement negotiations to begin prematurely - i.e.,
    a. prior to permitting the parties to vent;
    b. prior to risk analysis and reality testing.

  4. Failing to orchestrate the negotiations:
    a. by discouraging "out of the ballpark" offers or demands;
    b. by discouraging moves that send the wrong signal.

  5. Failing to recognize that unrealistic expectations must be lowered gradually.

  6. Being evaluate (a) too early or (b) in a joint session.

  7. Failing to suggest ways to avoid reactive devaluation of sensible settlement proposals for the adversary.

  8. Believing "bottom line" offers or demands.

  9. Failing to "test the waters" before making a mediator's proposal.

  10. Being impatient or failing to be persistent or giving up prematurely.

 

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Last Updated:
Jul 10, 2008
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Last Updated: Jul 10, 2008