External Outreach and Minority Affairs:
News and Events - Consumers

• OCC, Wachovia Enter Revised Agreement to Reimburse Consumers Directly
• Comptroller Dugan Says CRA not Responsible for Subprime Lending Abuses
• OCC Hosts Conference on Fair Lending in New Orleans, September 9-10
• Office of the Comptroller of the Currency Promotes Financial Literacy at Capitol Hill Event
• OCC Issues First Quarter 2008 CRA Examination Schedule
• OCC Reminds Consumers to Read Gift Cards' Fine Print
• Federal Financial Regulators Propose Illustrations of Consumer Information to Support Their Statement on Subprime Mortgage Lending
• OCC Releases CRA Evaluations For 22 National Banks
• Comptroller of the Currency Launches Web Site to Help National Bank Customers
• Agencies Release Proposed Revisions to Interagency Questions and Answers Regarding Community Reinvestment
• Federal Financial Regulatory Agencies Issue Final Statement on Subprime Mortgage Lending
• OCC Releases Report Highlighting Best Practices Of Loan Servicers to Prevent Foreclosures
• Comptroller Dugan Unveils Public Service Announcements Encouraging Delinquent Borrowers to Contact Lenders for Help to Avoid Foreclosure
• Comptroller Dugan Tells House Committee that OCC Supervision Plays Critical Role In Ensuring National Bank Compliance with Federal Consumer Protection Standards
• Agencies Issue Final Illustrations of Consumer Information for Nontraditional Mortgage Products
• Comptroller Dugan Expresses Concern over Subprime Mortgage Foreclosures; Receives "Making-the-Difference" Award from Credit Counseling Foundation
• Federal Regulators Encourage Institutions to Work with Mortgage Borrowers Who are Unable to Make Their Payments
• Comptroller of the Currency Praises Effort to Improve Privacy Notices, Calls for Financial Industry Feedback
• Agencies Seek Comment on Subprime Mortgage Lending Statement
• OCC, CSBS Agree on Consumer Complaint Information-Sharing Plan
• Office of the Comptroller of the Currency Provides Consumer Tips at National Consumer Protection Week Event on Capitol Hill
• OCC Highlights Strategies for Reaching Minority Markets
• Office of the Comptroller of the Currency Publishes Brochure for Spanish-Speaking Customers of National Banks
• All OCC News Releases

• Summer 2008 Conferences (PDF 273 KB)
• The OCC Hosts its 2007 Bank Supervision Seminar for Winthrop Students (PDF 1.2 MB)
• Golden and Hagins Serve as Keynote Speakers at NAACP Conference (Click here for full presentation)
  
  

• Community Reinvestment Act -- List of Distressed or Underserved Nonmetropolitan Middle-Income Geographies
• All OCC Bulletins

• Avoiding Cashier's Check Fraud (PDF)
• Gift Cards: OCC Provides Tips for Consumers (PDF)
• Tarjetas de Regalo (Gift Cards): La OCC (Office of the Comptroller of the Currency) Proporciona Consejos para los Consumidores (PDF)

• Assistance for customers of National Banks (Brochure) (PDF)
• Asistencia a los clientes de los Bancos Nacionales (un Folleto) (PDF)
• Community Developments: Financial Literacy Fact Sheet (PDF)
• Privacy of Consumer Financial Information (Fact Sheet) (PDF)
• Privacidad de la Información Financiera al Consumidor (Hoja Informativa) (PDF)
• Home Mortgage Disclosure Act (Fact Sheet) (PDF)
• Ley de Divulgación Hipotecaria Residencial (Hoja Informativa) (PDF)
• The Fair Credit Reporting Act (Fact Sheet) (PDF)
• El Acta de Reporte de Crédito Justo (Hoja Informativa) (PDF)
• Community Reinvestment Act (Fact Sheet)
(PDF)
• Ley de Reinversión Comunitaria (Hoja Informativa)
(PDF)
• All OCC Publications

• Comptroller Comments on Proposed FHA Housing Stabilization and Homeownership Retention Act of 2008
• Comptroller Dugan Urges Action to Help Communities Suffering from Effects of Mortgage Foreclosure Crisis
• Comptroller John C. Dugan Highlights Important Role Played by the OCC's Consumer Complaint Function
• Comptroller Dugan Highlights Importance of Financial Literacy Programs
• All OCC Speeches

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