A Historical Note on Quality: Lurching from Fad to Fad?

• Sampling Plans (‘50s)

• Zero-Defect Movement (‘60s)

• ISO-9000 (‘80s)

• QS-9000

• Malcolm Baldrige Award

• European Quality Award

• Total Quality Management

• Six Sigma

  • The Ultimate Six Sigma - “The Big Q”

K. R. Bhote and A. K. Bhote. World Class Quality (2000) ISBN 0-8144-0427

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