This is the accessible text file for GAO report number GAO-07-307 
entitled 'Medicare: Focus on Physician Practice Patterns Can Lead to 
Greater Program Efficiency' which was released on April 30, 2007. 

This text file was formatted by the U.S. Government Accountability 
Office (GAO) to be accessible to users with visual impairments, as part 
of a longer term project to improve GAO products' accessibility. Every 
attempt has been made to maintain the structural and data integrity of 
the original printed product. Accessibility features, such as text 
descriptions of tables, consecutively numbered footnotes placed at the 
end of the file, and the text of agency comment letters, are provided 
but may not exactly duplicate the presentation or format of the printed 
version. The portable document format (PDF) file is an exact electronic 
replica of the printed version. We welcome your feedback. Please E-mail 
your comments regarding the contents or accessibility features of this 
document to Webmaster@gao.gov. 

This is a work of the U.S. government and is not subject to copyright 
protection in the United States. It may be reproduced and distributed 
in its entirety without further permission from GAO. Because this work 
may contain copyrighted images or other material, permission from the 
copyright holder may be necessary if you wish to reproduce this 
material separately. 

Report to Congressional Committees: 

United States Government Accountability Office: 

GAO: 

April 2007: 

Medicare: 

Focus on Physician Practice Patterns Can Lead to Greater Program 
Efficiency: 

GAO-07-307: 

GAO Highlights: 

Highlights of GAO-07-307, a report to congressional committees 

Why GAO Did This Study: 

The Medicare Prescription Drug, Improvement, and Modernization Act of 
2003 (MMA) directed GAO to study the compensation of physicians in 
traditional fee-for service (FFS) Medicare. GAO explored linking 
physician compensation to efficiency—defined as providing and ordering 
a level of services that is sufficient to meet a patient’s health care 
needs but not excessive, given the patient’s health status. In this 
report, GAO (1) estimates the prevalence in Medicare of physicians who 
are likely to practice inefficiently, (2) examines physician-focused 
strategies used by health care purchasers to encourage efficiency, and 
(3) examines the potential for CMS to profile physicians for efficiency 
and use the results. To do this, GAO developed a methodology using 2003 
Medicare claims data to compare generalist physicians’ Medicare 
practices with those of their peers in 12 metropolitan areas. GAO also 
examined 10 health care purchasers that profile physicians for 
efficiency. 

What GAO Found: 

Based on 2003 Medicare claims data, GAO’s analysis found outlier 
generalist physicians—physicians who treat a disproportionate share of 
overly expensive patients—in all 12 metropolitan areas studied. Outlier 
generalists and other generalists saw similar numbers of Medicare 
patients and their respective patients averaged the same number of 
office visits. However, after taking health status and location into 
account, GAO found that Medicare patients who saw an outlier 
generalist—compared with those who saw other generalists—were more 
likely to have been hospitalized, more likely to have been hospitalized 
multiple times, and more likely to have used home health services. By 
contrast, they were less likely to have been admitted to a skilled 
nursing facility. 

Certain public and private health care purchasers routinely evaluate 
physicians in their networks using measures of efficiency and other 
factors. The 10 health care purchasers in our study profiled 
physicians—that is, compared physicians’ performance to an efficiency 
standard to identify those who practiced inefficiently. To measure 
efficiency, the purchasers we spoke with generally compared actual 
spending for physicians’ patients to the expected spending for those 
same patients, given their clinical and demographic characteristics. 
Most of the 10 purchasers also evaluated physicians on quality. To 
encourage efficiency, all 10 purchasers linked their physician 
evaluation results to a range of incentives—from steering patients 
toward the most efficient providers to excluding physicians from the 
purchaser’s provider network because of inefficient practice patterns. 

CMS has tools available to evaluate physicians’ practices for 
efficiency but would likely need additional authorities to use results 
in ways similar to other purchasers. CMS has a comprehensive repository 
of Medicare claims data to compute reliable efficiency measures for 
most physicians serving Medicare patients and has substantial 
experience using methods that adjust for differences in patients’ 
health status. However, CMS may not currently have the flexibility that 
other purchasers have to link physician profiling results to a range of 
incentives encouraging efficiency. Implementation of other strategies 
to encourage efficiency would likely require legislation. 

CMS said that our recommendation was timely and that our focus on the 
need for risk adjustment in measuring physician resource use was 
particularly helpful. However, CMS only discussed using profiling 
results for educating physicians. GAO believes that the optimal 
profiling effort would include financial or other incentives to 
encourage efficiency and would measure the effort’s impact on Medicare. 
GAO concurs with CMS that this effort would require adequate funding. 

What GAO Recommends: 

Given the contribution of physicians to Medicare spending in total, GAO 
recommends that CMS develop a system that identifies individual 
physicians with inefficient practice patterns and, seeking legislative 
changes as necessary, uses the results to improve the efficiency of 
care financed by Medicare. 

[Hyperlink, http://www.gao.gov/cgi-bin/getrpt?GAO-07-307]. 

To view the full product, including the scope and methodology, click on 
the link above. For more information, contact A. Bruce Steinwald at 
(202) 512-7101 or steinwalda@gao.gov. 

[End of section] 

Contents: 

Letter: 

Results in Brief: 

Background: 

Physicians Who Treated a Disproportionate Share of Overly Expensive 
Patients Were Found in Each of 12 Areas Studied: 

Health Care Purchasers Used Physician Profiling Results to Encourage 
Efficient Medical Practice: 

CMS Has Tools Available to Profile Physicians for Efficiency, but May 
Need Some Additional Authorities to Use Results in Ways Similar to 
Other Purchasers: 

Conclusions: 

Recommendation for Executive Action: 

Agency and Professional Association Comments and Our Evaluation: 

Appendix I: Methodology for Identifying Physicians with a 
Disproportionate Share of Overly Expensive Beneficiaries: 

Appendix II: Health Care Purchaser Program Characteristics: 

Appendix III: Distribution of Physicians by Their Proportion of Overly 
Expensive Beneficiaries by Metropolitan Area: 

Appendix IV: Comments from the Centers for Medicare & Medicaid 
Services: 

Appendix V: GAO Contact and Staff Acknowledgments: 

Tables: 

Table 1: Percentage of Outlier Physicians in 12 Metropolitan Areas, 
2003: 

Table 2: Proportion of Overly Expensive Beneficiaries and Outlier 
Threshold Value by CBSA: 

Table 3: Characteristics of Health Care Purchasers' Physician Profiling 
Programs: 

Figures: 

Figure 1: Average Medicare Expenditures, by Quintile, for Beneficiaries 
of Nearly Average Health Status: 

Figure 2: Distribution of Total Per-Beneficiary Medicare Expenditures 
for Survivors for Risk Categories 1-10: 

Figure 3: Distribution of Total Per-Beneficiary Medicare Expenditures 
for Survivors for Risk Categories 11-31: 

Figure 4: Actual and Simulated Distribution of Generalists by their 
Medicare Practice's Proportion of Overly Expensive Beneficiaries in a 
Hypothetical Metropolitan Area: 

Figure 5: Percentage of Generalist Physicians by Their Medicare 
Practice's Proportion of Overly Expensive Beneficiaries--Albuquerque, 
N.Mex. 

Figure 6: Percentage of Generalist Physicians by Their Medicare 
Practice's Proportion of Overly Expensive Beneficiaries--Baton Rouge, 
La. 

Figure 7: Percentage of Generalist Physicians by Their Medicare 
Practice's Proportion of Overly Expensive Beneficiaries--Cape Coral, 
Fla. 

Figure 8: Percentage of Generalist Physicians by Their Medicare 
Practice's Proportion of Overly Expensive Beneficiaries--Columbus, 
Ohio: 

Figure 9: Percentage of Generalist Physicians by Their Medicare 
Practice's Proportion of Overly Expensive Beneficiaries--Des Moines, 
Iowa: 

Figure 10: Percentage of Generalist Physicians by Their Medicare 
Practice's Proportion of Overly Expensive Beneficiaries--Miami, Fla. 

Figure 11: Percentage of Generalist Physicians by Their Medicare 
Practice's Proportion of Overly Expensive Beneficiaries--Phoenix, Ariz. 

Figure 12: Percentage of Generalist Physicians by Their Medicare 
Practice's Proportion of Overly Expensive Beneficiaries--Pittsburgh, 
Pa. 

Figure 13: Percentage of Generalist Physicians by Their Medicare 
Practice's Proportion of Overly Expensive Beneficiaries--Portland, 
Maine: 

Figure 14: Percentage of Generalist Physicians by Their Medicare 
Practice's Proportion of Overly Expensive Beneficiaries--Riverside, 
Calif. 

Figure 15: Percentage of Generalist Physicians by Their Medicare 
Practice's Proportion of Overly Expensive Beneficiaries--Sacramento, 
Calif. 

Figure 16: Percentage of Generalist Physicians by Their Medicare 
Practice's Proportion of Overly Expensive Beneficiaries--Springfield, 
Mass. 

Abbreviations: 

ACP: American College of Physicians: 

AMA: American Medical Association: 

BIPA: Medicare, Medicaid, and SCHIP Benefits Improvement and Protection 
Act of 2000: 

CMS: Centers for Medicare & Medicaid Services: 

FFS: fee-for-service: 

MMA: Medicare Prescription Drug, Improvement, and Modernization Act of 
2003: 

MedPAC: Medicare Payment Advisory Commission: 

SGR: sustainable growth rate: 

United States Government Accountability Office: 
Washington, DC 20548: 

April 30, 2007: 

Congressional Committees: 

In recent years, we and others have reported that the Medicare program 
is unsustainable in its present form.[Footnote 1] Because of rising 
health care costs and the aging of baby boomers into eligibility for 
Medicare, future program spending is projected to encumber an 
escalating share of the government's resources.[Footnote 2] In their 
2006 annual report, the Medicare Trustees found that Part B assets now 
are substantially below appropriate levels and that Medicare's Hospital 
Insurance Trust Fund--which funds the Medicare Part A program--will be 
exhausted in 2018.[Footnote 3] They concluded that Medicare's financial 
challenges call for timely and effective action, and that reforms must 
be prompt to allow time for health care providers, beneficiaries, and 
taxpayers to adjust their expectations. Similarly, in 2006 testimony, 
the Comptroller General noted that dramatic health care reform would 
require a long transition period, arguing for acting sooner rather than 
later.[Footnote 4] 

Experts agree that physicians play a central role in the generation of 
health care expenditures in total.[Footnote 5] Their services are 
estimated to account for 20 percent of total health care expenditures, 
whereas their influence is estimated to account for up to 90 percent of 
this spending.[Footnote 6] For example, physicians refer patients to 
other physicians; they admit patients to hospitals, skilled nursing 
facilities, and hospices; and they order services delivered by other 
health care providers, such as imaging studies, laboratory tests, and 
home health services. 

Based on the centrality of the physician's role with respect to the 
consumption of health care services, some public and private health 
care purchasers have initiated programs to identify "efficient" 
physicians and encourage patients to obtain care from these physicians. 
(For the purposes of this report, efficiency means providing and 
ordering a level of services that is sufficient to meet a patient's 
health care needs but not excessive, given the patient's health 
status.) These purchasers identify efficient physicians by examining 
data obtained from medical claims to measure an individual's 
performance relative to a benchmark, a method known as profiling. 
Physician profiling activities occur in Medicare today, but they focus 
largely on improper billing practices rather than on efficient care 
delivery. Some policymakers have suggested using a profiling approach 
in Medicare to pay physicians based on their meeting quality and 
efficiency performance standards.[Footnote 7] As a practical matter, 
such an approach would be carried out by the Centers for Medicare & 
Medicaid Services (CMS), the agency responsible for administering the 
Medicare program. 

The Medicare Prescription Drug, Improvement, and Modernization Act of 
2003 (MMA) required us to study aspects of physician compensation, 
pertaining only to physicians serving beneficiaries in traditional fee- 
for-service (FFS) Medicare.[Footnote 8],[Footnote 9] As discussed with 
the committees of jurisdiction, this report explores key concepts 
involved in linking assessments of individual physicians' performance-
-particularly measures of efficiency--to their compensation. 
Specifically, this report (1) estimates the prevalence in Medicare of 
physicians who are likely to practice medicine inefficiently, (2) 
examines physician-focused strategies used by public and private sector 
health care purchasers to encourage efficient medical care, and (3) 
examines the potential for CMS to profile physicians in traditional FFS 
Medicare for efficiency and use the results in ways that are similar to 
other purchasers that encourage efficiency. 

To estimate the prevalence in Medicare of physicians likely to practice 
medicine inefficiently, we developed a profiling methodology using 
claims data for beneficiaries in the traditional FFS program. We 
considered the experience of other purchasers that conduct such 
analyses and used an approach that was feasible and practical for our 
purposes. We focused our analysis on generalists--physicians who 
described their specialty as general practice, internal medicine, or 
family practice--in 12 metropolitan areas.[Footnote 10] We selected 
areas that were diverse geographically and in terms of Medicare 
spending per beneficiary. Using 2003 Medicare claims data, we examined 
the degree to which a generalist physician treated a large proportion 
of Medicare patients for whom Medicare spending was unusually high, 
given their health status.[Footnote 11] To identify such patients, we 
assigned health status scores to all beneficiaries in the 12 areas, 
using a risk adjustment method similar to the one CMS uses to adjust 
payments for Medicare enrollees in managed care plans.[Footnote 12] We 
grouped these patients into 31 cohorts by health status to remove 
differences in spending associated with differences in health status. 
We then identified within each cohort the top 20 percent of 
beneficiaries ranked by spending for all Medicare services and referred 
to these beneficiaries as "overly expensive" compared with others of 
similar health status. We linked these overly expensive patients to the 
physicians they saw and computed the percentage they represented of 
each physician's Medicare practice. We determined whether a generalist 
physician had a Medicare practice that, relative to the physician's 
peers in the same metropolitan area, included a percentage of overly 
expensive patients that was higher than would occur by chance if these 
patients were randomly distributed across the area's generalist 
physicians.[Footnote 13] We identified these physicians as "outliers" 
relative to the practice patterns prevailing in their area and 
concluded that they were likely to practice medicine 
inefficiently.[Footnote 14] Our results are not statistically 
generalizable beyond the 12 areas we studied. 

We ensured the reliability of the claims data used in this report by 
performing appropriate electronic data checks and by interviewing 
agency officials who were knowledgeable about the data. The encounter 
and cost information in the claims data we used are generally 
considered to be reliable, as they are used by the Medicare program as 
a record of payments to health care providers and are closely monitored 
by both CMS and Medicare's fiscal intermediaries and carriers-- 
contractors that process, review, and pay claims for Medicare-covered 
services. In addition, we examined the claims data files for obvious 
errors, missing values, and values outside of expected ranges. We also 
interviewed experts at CMS who regularly use the claims data for 
evaluation and analysis. We found the claims data were sufficiently 
reliable for the purpose of our analyses. 

To examine physician-focused strategies used by public and private 
health care purchasers to encourage efficient medical care, we 
interviewed representatives of 10 health care purchasers,[Footnote 15] 
including 5 commercial health plans, 1 provider network, 1 trust fund 
jointly managed by employers and a union, and 3 government agencies--2 
in U.S. states and 1 in a Canadian province.[Footnote 16] On the basis 
of discussions with industry experts, we selected these plans because 
their physician profiling programs explicitly assess efficiency-- 
unlike many such programs that assess quality only. To examine the 
potential for profiling in Medicare and using the results to encourage 
efficiency, we reviewed CMS program guidelines and memoranda, 
interviewed CMS officials, and analyzed how certain components of 
physician-focused payment strategies would fit with structural features 
of the Medicare program. 

We conducted our work from September 2005 through April 2007 in 
accordance with generally accepted government auditing standards. 

Results in Brief: 

In each of the 12 metropolitan areas studied, we found generalist 
physicians who, relative to their peers in the same area, treated a 
disproportionate share of overly expensive Medicare patients. To 
identify such patients while accounting for differences in health 
status, we grouped beneficiaries into 31 health status cohorts and 
designated, for each cohort, the top 20 percent of beneficiaries, 
ranked by Medicare spending, as "overly expensive." We linked these 
patients to the physicians who saw them and identified the physicians 
whose Medicare practice included a percentage of overly expensive 
patients that was higher than would occur by chance for their area. We 
concluded that these physicians were likely to practice medicine 
inefficiently. 

Certain public and private health care purchasers routinely evaluate 
physicians in their networks using measures of efficiency and other 
factors. The 10 health care purchasers in our study profiled 
physicians--that is, compared physicians' performance to an efficiency 
standard to identify those who practiced inefficiently. To measure 
efficiency, the purchasers we spoke with generally compared actual 
spending for physicians' patients to the expected spending for those 
same patients, given their clinical and demographic characteristics. 
Most of the 10 we spoke with also evaluated physicians on quality. To 
encourage efficiency, all 10 purchasers linked their physician 
evaluation results to a range of incentives--from steering patients 
toward the most efficient providers to excluding physicians from the 
purchaser's provider network because of inefficient practice patterns. 

CMS has tools to profile physicians for efficiency but would likely 
need additional authorities to use results in ways similar to other 
purchasers. CMS has a comprehensive repository of Medicare claims data 
to compute reliable efficiency measures for most physicians serving 
Medicare patients and has substantial experience using methods that 
adjust for differences in patients' health status. However, CMS may not 
currently have the flexibility that other purchasers have to link 
physician profiling results to a range of incentives encouraging 
efficiency. Although CMS has extensive experience in Medicare with 
physician education efforts, the implementation of other strategies to 
encourage efficiency, for example, tying fee updates of individual 
physicians to meeting efficiency standards, would likely require 
legislation providing additional authority to the agency. 

In our view, physician profiling offers a promising, targeted approach 
that could be one of an array of measures collectively aimed at 
realigning the imbalance between Medicare's outlays and revenues. Given 
the contribution of physicians to Medicare spending in total, we are 
recommending that CMS develop a profiling system that identifies 
individual physicians with inefficient practice patterns and, seeking 
legislative changes as necessary, uses the results to improve the 
efficiency of care financed by Medicare. 

CMS said our recommendation was timely and characterized our focus on 
the need for risk adjustment in measuring physician resource use as 
particularly helpful. The agency also noted that nationwide 
dissemination of reports of physician resource use would generate 
significant recurring costs. While our report notes that CMS is 
familiar with key methodological tools needed to conduct such an 
effort, we agree that any such undertaking would need to be adequately 
funded. The agency was silent on a strategy for using profiling results 
beyond physician education. We believe that the optimal profiling 
effort would include financial or other incentives to curb individual 
physicians' inefficient practices and would measure the effort's impact 
on Medicare spending. Both the American Medical Association (AMA) and 
the American College of Physicians (ACP) said that quality standards 
should be the primary focus of a physician profiling system. 

Background: 

Since 1992, physicians in Medicare have been paid under a national fee 
schedule in conjunction with a system of spending targets. Under the 
design of the fee schedule and target system, annual adjustments 
(updates) to physician fees depend, in part, on whether actual spending 
has fallen below or exceeded the target. Fees are permitted to increase 
at least as fast as the costs of providing physician services as long 
as the growth in volume and intensity of physician services remains 
below a specified rate--currently, a little more than 2 percent a year. 
If spending associated with volume and intensity grows faster than the 
specified rate, the target system reduces fee increases or causes fees 
to fall. The target system in place today, called the sustainable 
growth rate (SGR) system, was implemented in 1998. This system acts as 
a blunt instrument in that all physicians are subject to the 
consequences of excess spending--that is, downward fee adjustments-- 
that may stem from the excessive use of resources by some physicians 
relative to their peers. 

Medicare spending on Part B physician services has grown rapidly in 
recent years. From 2000 through 2005, program spending for Part B FFS 
physician services grew at an average annual rate of 9.8 percent, 
outpacing average annual Medicare aggregate spending growth of 8.7 
percent for this period. Since 2002, actual Medicare spending on 
physician services has exceeded SGR targets, and the SGR system has 
called for fee cuts to offset the excess spending. However, the cuts 
were overridden by administrative action or the Congress five times 
during this period. In a 2004 report on the SGR system,[Footnote 17] we 
found that possible options to modify or eliminate the system would 
increase the growth in cumulative spending over a 10-year period, 
usually by double-digit percentages. The difficulty of stabilizing 
physician fees in the face of the need to maintain fiscal discipline 
has spurred congressional interest in other ways to restrain spending 
growth. 

As concern about the long-term fiscal sustainability of Medicare has 
grown, so has the recognition that some of the spending for services 
provided and ordered by physicians may not be warranted. For example, 
the wide geographic variation in Medicare spending for physician 
services--unrelated to beneficiary health status or outcomes--provides 
evidence that health needs alone do not determine spending. 
Furthermore, several studies have shown that in some instances growth 
in the number of services provided may lead to medical harm.[Footnote 
18] Payments under the Medicare program, however, generally do not 
foster individual physician responsibility for quality, medical 
efficacy, or efficiency. In recognition of this, the Institute of 
Medicine has recently recommended that Medicare payment policies should 
be reformed to include a system for paying health care providers 
differentially based on how well they meet performance standards for 
quality or efficiency or both.[Footnote 19] In April 2005, CMS 
initiated a demonstration mandated by the Medicare, Medicaid, and SCHIP 
Benefits Improvement and Protection Act of 2000 (BIPA) to test this 
approach.[Footnote 20] Under the Physician Group Practice 
demonstration, 10 large physician group practices, each comprising at 
least 200 physicians, are eligible for bonus payments if they meet 
quality targets and succeed in keeping the total expenditures of their 
Medicare population below annual targets.[Footnote 21] 

Several studies have found that Medicare and other purchasers could 
realize substantial savings if a portion of patients switched from less 
efficient to more efficient physicians. The estimates vary according to 
assumptions about the proportion of beneficiaries who would change 
physicians.[Footnote 22] In 2003, the Consumer-Purchaser Disclosure 
Project, a partnership of consumer, labor, and purchaser organizations, 
asked actuaries and health researchers to estimate the potential 
savings to Medicare if a small proportion of beneficiaries started 
using more efficient physicians. The Project reported that Medicare 
could save between 2 and 4 percent of total costs if 1 out of 10 
beneficiaries moved to more efficient physicians. This conclusion is 
based on information received from one actuarial firm and two academic 
researchers. One researcher concluded, based on his simulations, that 
if 5 to 10 percent of Medicare enrollees switched to the most efficient 
physicians, savings would be 1 to 3 percent of program costs--which 
would amount to about $5 billion to $14 billion in 2007. 

The Congress has also recently expressed interest in approaches to 
constrain the growth of physician spending. The Deficit Reduction Act 
of 2005 required the Medicare Payment Advisory Commission (MedPAC) to 
study options for controlling the volume of physicians' services under 
Medicare. One approach for applying volume controls that the Congress 
directed MedPAC to consider is a payment system that takes into account 
physician outliers.[Footnote 23] 

Physicians Who Treated a Disproportionate Share of Overly Expensive 
Patients Were Found in Each of 12 Areas Studied: 

In each of the 12 metropolitan areas studied, we found physicians who 
treated a disproportionate share of overly expensive patients. Using 
2003 Medicare claims data, we identified overly expensive beneficiaries 
in the 12 areas and computed the percentage they represented in each 
generalist physician's Medicare FFS practice. We then identified 
outlier generalist physicians as those with practices that, relative to 
their peers, had a percentage of overly expensive patients that was 
unlikely to have occurred by chance. We concluded that such physicians 
are likely to practice an inefficient style of medicine. The proportion 
of generalist physicians found to be outliers varied across the 12 
areas. In two areas, they accounted for more than 10 percent of the 
areas' generalist physician population.[Footnote 24] 

In Identifying Overly Expensive Beneficiaries, We Found Significant 
Variation in Medicare Spending on Patients with Similar Health Status: 

We classified beneficiaries as overly expensive if their total Medicare 
expenditures--for services provided by all health providers, not just 
physicians--ranked in the top fifth of their health status cohort for 
2003 claims.[Footnote 25] We developed 31 health status cohorts of 
beneficiaries based on the diagnoses appearing on their Medicare claims 
and other factors.[Footnote 26] 

Within each health status cohort, we observed large differences in 
total Medicare spending across beneficiaries. For example, in one 
cohort of beneficiaries whose health status was about average, overly 
expensive beneficiaries--the top fifth ranked by expenditures--had 
average total expenditures of $24,574, as compared with the cohort's 
bottom fifth, averaging $1,155.[Footnote 27] (See fig. 1.) This 
variation may reflect differences in the number and type of services 
provided and ordered by these patients' physicians as well as factors 
not under the physicians' direct control, such as a patient's response 
to and compliance with treatment protocols. Overly expensive 
beneficiaries accounted for nearly one-half of total Medicare 
expenditures even though they represented only 20 percent of 
beneficiaries in our sample. 

Figure 1: Average Medicare Expenditures, by Quintile, for Beneficiaries 
of Nearly Average Health Status: 

[See PDF for image] 

Source: GAO analysis of 2003 Medicare claims and enrollment data. 

Note: Beneficiaries who died during 2003 are excluded in this figure. 

[End of figure] 

Outlier Physicians Were Present in Every Metropolitan Area: 

Based on 2003 Medicare claims data, our analysis found outlier 
generalist physicians in all 12 metropolitan areas we studied. Our 
methodology assumed that, if overly expensive beneficiaries were 
distributed randomly across generalists, no more than 1 percent of 
generalists in any area would be designated as outliers. Across all 
areas, the actual percentage of outlier generalists ranged from 2 
percent to over 20 percent. 

To identify outlier generalist physicians, we compared the percentage 
of overly expensive beneficiaries in each physician's Medicare practice 
to a threshold value--the percentage of overly expensive beneficiaries 
in a physician's Medicare practice that would be expected to occur less 
than 1 time out of 100 by chance.[Footnote 28] We classified those who 
exceeded the threshold value for their metropolitan area as outliers. 
That is, all physicians had some overly expensive patients in their 
Medicare practice, but outlier physicians had a much higher percentage 
of such patients. 

The Miami area had the highest percentage--almost 21 percent--of 
outlier generalists, followed by the Baton Rouge area at about 11 
percent. (See table 1.) Across the other areas, the percentage of 
outliers ranged from 2 percent to about 6 percent. 

Table 1: Percentage of Outlier Physicians in 12 Metropolitan Areas, 
2003: 

Metropolitan area: Miami, Fla; 
Percentage of outlier physicians: 20.9. 

Metropolitan area: Baton Rouge, La; 
Percentage of outlier physicians: 11.2. 

Metropolitan area: Cape Coral, Fla; 
Percentage of outlier physicians: 6.3. 

Metropolitan area: Portland, Maine; 
Percentage of outlier physicians: 5.8. 

Metropolitan area: Riverside, Calif; 
Percentage of outlier physicians: 5.8. 

Metropolitan area: Phoenix, Ariz; 
Percentage of outlier physicians: 5.2. 

Metropolitan area: Sacramento, Calif; 
Percentage of outlier physicians: 5.2. 

Metropolitan area: Des Moines, Iowa; 
Percentage of outlier physicians: 4.8. 

Metropolitan area: Columbus, Ohio; 
Percentage of outlier physicians: 4.6. 

Metropolitan area: Pittsburgh, Pa; 
Percentage of outlier physicians: 3.8. 

Metropolitan area: Springfield, Mass; 
Percentage of outlier physicians: 2.9. 

Metropolitan area: Albuquerque, N. Mex; 
Percentage of outlier physicians: 2.0. 

Source: GAO analysis of 2003 CMS claims and enrollment data. 

Note: Outlier percentages greater than 1 percent indicate that an area 
has an excessive number of outlier physicians. 

[End of table] 

In 2003, outlier generalists' Medicare practices were similar to those 
of other generalists, but the beneficiaries they treated tended to 
experience higher utilization of certain services. Outlier generalists 
and other generalists saw similar average numbers of Medicare patients 
(219 compared with 235) and their patients averaged the same number of 
office visits (3.7 compared with 3.5). However, after taking into 
account beneficiary health status and geographic location, we found 
that beneficiaries who saw an outlier generalist, compared with those 
who saw other generalists, were 15 percent more likely to have been 
hospitalized, 57 percent more likely to have been hospitalized multiple 
times, and 51 percent more likely to have used home health services. By 
contrast, they were 10 percent less likely to have been admitted to a 
skilled nursing facility.[Footnote 29] 

Health Care Purchasers Used Physician Profiling Results to Encourage 
Efficient Medical Practice: 

Consistent with the premise that physicians play a central role in the 
generation of health care expenditures, some health care purchasers use 
physician profiling to promote efficiency. The 10 health care 
purchasers in our study profiled physicians--that is, compared 
physicians' performance to an efficiency standard to identify those who 
practiced inefficiently. To measure efficiency, the purchasers we spoke 
with generally compared actual spending for physicians' patients to the 
expected spending for those same patients, given their clinical and 
demographic characteristics. Most of the 10 we spoke with also 
evaluated physicians on quality. The purchasers linked their efficiency 
profiling results and other measures to a range of physician-focused 
strategies to encourage the efficient provision of care. 

Health Care Purchasers in Our Study Profiled Physicians across Several 
Dimensions to Evaluate Physician Performance: 

The 10 health care purchasers we examined used two basic profiling 
approaches to identify physicians whose medical practices were 
inefficient.[Footnote 30] One approach focused on the costs associated 
with treating a specific episode of an illness--for example, a stroke 
or heart attack--and assessing the physician's performance based on the 
resources used during that episode. The other approach focused on 
costs, within a specific time period, associated with the patients in a 
physician's practice. Both approaches shared common features. That is, 
both used information from medical claims data to measure resource use 
and account for differences in patients' health status. In addition, 
both approaches assessed physicians (or physician groups) based on the 
costs associated with services that they may not have provided 
directly, such as costs associated with a hospitalization or services 
provided by a different physician. 

Although the method used by purchasers to estimate expected spending 
for patients varied, all used patient demographics and diagnoses. The 
programs generally computed efficiency measures as the ratio of actual 
to expected spending for patients of similar health status. Ratios 
greater than 1.0 (indicating that actual equals expected spending) 
suggest relative inefficiency while ratios below 1.0 suggest 
efficiency, although purchasers were free to set their own threshold. 
For example, one purchaser scrutinized physicians with scores above 1.2 
for inefficient delivery of care. Some purchasers also took account of 
additional information before making a final judgment. For example, two 
purchasers told us that they reexamined the results for physicians who 
exceeded the threshold for inefficiency to see if there were factors, 
such as erroneous data, that made an otherwise efficient provider 
appear inefficient. 

While our focus was on purchasers who profile for efficiency, 
purchasers in our study included quality measures as part of their 
profiling programs. For example, most purchasers evaluated physicians 
on one or more quality measures, such as whether patients with 
congestive heart failure were prescribed beta blockers. Some purchasers 
included factors related to patient access in their evaluations of 
physicians, such as whether the physician was in a specialty that was 
underrepresented within the network or within a particular geographic 
area covered by the network. 

Purchasers varied with respect to the types of physicians profiled for 
efficiency. All of the purchasers we interviewed profiled specialists 
and all but one also profiled primary care physicians. Several 
purchasers said they would only profile physicians who treated a 
minimum number of cases; for example, one did not profile psychiatrists 
because it felt the volume of data was not sufficient to do statistical 
profiling. Typically such analyses require a minimum sample size to be 
valid. Purchasers differed on the inclusion of physician groups and 
individual practitioners. Four of the purchasers profiled physician 
group practices exclusively, three profiled individual physicians 
exclusively, and the remaining three profiled both. 

To perform their profiling analyses, eight of the purchasers used 
episode-grouping models, which group claims into clinically distinct 
episodes of care--such as stroke--adjusted for case severity or patient 
health status. This approach can assign one physician primary 
responsibility for the episode even if the patient sees multiple 
physicians. Two purchasers used a population-based model, which 
aggregated patient claims data to classify a patient's health status 
score for patients in the population to estimate expected expenditures 
for the patients a physician treats. 

Health Care Purchasers Linked Physician Profiling Results to Range of 
Incentives Encouraging Efficiency: 

The health care purchasers we examined directly tied the results of 
their profiling methods to incentives that encourage physicians to 
practice efficiently. In some cases, purchasers implemented these 
incentives directly, while in other cases, incentives were implemented 
at the discretion of their clients.[Footnote 31] We found that the 
incentives varied widely in design, application, and severity of 
consequences--from steering patients toward the most efficient 
providers to excluding a physician from the purchaser's provider 
network because of inefficient practice patterns. The following were 
commonly reported incentives: 

* Physician education: Some health care purchasers told us that they 
shared their profiling results with physicians to encourage more 
efficient care delivery or to foster acceptance of the purchaser's 
physician evaluation methods. For example, one purchaser's profiling 
report compared a physician's utilization patterns to a benchmark 
measure derived from the practice patterns of the physician's peer 
group, such as cardiologists compared with other cardiologists in the 
network or primary care physicians compared with other primary care 
physicians in the network. No purchaser employed education as the sole 
method of motivating physicians to change their practice patterns. 

* Publicly designating physicians based on efficiency or quality: Some 
purchasers encouraged enrollees to get their care from certain 
physicians by designating in their physician directories those 
physicians who met quality or quality and efficiency standards. Other 
purchasers offered financial incentives to their enrollees to encourage 
them to patronize such physicians. The incentives may generate higher 
patient volume for the designated physicians, thereby achieving savings 
for the purchaser or their clients. 

* Using tiered arrangements to promote efficiency: Several purchasers 
used profiling results to group physicians in tiers--essentially groups 
of physicians ranked by their level of efficiency. Enrollees selecting 
physicians in the higher tiers compared with those in lower tiers will 
obtain financial advantages--such as lower deductibles or copayments. 
From the purchaser's point of view, tiering has the advantage of 
affording enrollees freedom of choice within the purchaser's network, 
while making it advantageous for them to seek care from the network's 
most efficient physicians. Several reported that a portion of their 
enrollees or employers of enrollees responded to the incentives offered 
by the tiered arrangements to switch to more efficient physicians. 

* Bonuses and penalties: Two of the purchasers in our study used 
bonuses or financial penalties to encourage efficient medical 
practices. They awarded bonuses to physicians based on their efficiency 
and quality scores. To finance bonuses, one purchaser withholds 10 
percent of each physician's total reimbursement amount and with those 
funds pays bonuses to only those physicians who have high quality and 
efficiency scores. The amount withheld from physicians who did not meet 
standards serves as an implicit financial penalty. 

* Network exclusion: One purchaser terminated its contractual 
relationship with physicians in its network when it determined that the 
physicians were practicing inefficiently. In an effort to control 
costs, the purchaser stated that it excluded about 3 percent of the 
physicians in its network in 2003. Although the purchaser has not ruled 
out similar actions in the future, it had not excluded additional 
physicians for reasons of inefficiency at the time of our interview. 

Physician Profiling Suggests Potential for Savings: 

Evidence from our interviews with the health care purchasers in our 
study suggests that physician profiling programs may have the potential 
to generate savings for health care purchasers or their clients. Three 
of the 10 purchasers provided us with estimates of savings attributable 
to their physician-focused efficiency efforts. One placed more 
efficient physicians in a special network and reported that premiums 
for this network were 3 to 7 percent lower than premiums for the 
network that includes the rest of its physicians. Another reported that 
growth in spending fell from 12 percent to about 1 percent in the first 
year after it restructured its network as part of its efficiency 
program. By examining the factors that contributed to the reduction, an 
actuarial firm hired by the purchaser estimated that about three- 
quarters of the reduction in expenditure growth was most likely a 
result of the efficiency program. The third purchaser reported a 
"sentinel" effect--the effect of being scrutinized--resulting from its 
physician profiling efforts. This purchaser estimated that the sentinel 
effect associated with its physician efficiency program reduced 
spending by as much as 1 percent. Three other purchasers suggested 
their programs might have achieved savings for themselves or their 
clients but did not provide us with their savings estimates, while four 
said they had not yet attempted to measure savings at the time of our 
interviews. 

CMS Has Tools Available to Profile Physicians for Efficiency, but May 
Need Some Additional Authorities to Use Results in Ways Similar to 
Other Purchasers: 

Medicare's data-rich environment is conducive to conducting profiling 
analyses designed to identify physicians whose medical practices are 
inefficient compared with their peers. CMS has a comprehensive 
repository of Medicare claims data and experience using key 
methodological tools. However, CMS may not have legislative authority 
to implement some of the incentives used by other health care 
purchasers to encourage efficiency. 

Medicare's Data-Rich Environment Is Conducive to Profiling for 
Efficiency: 

Fundamental to profiling physicians for efficiency is the ability to 
make statistical comparisons that enable health care purchasers to 
identify physicians practicing outside of established norms. CMS has 
the resources to make statistically valid comparisons, including 
comprehensive medical claims information, tools to adjust for 
differences in patient health status, and sufficient numbers of 
physicians in most areas to construct adequate sample sizes. As with 
the development of any new system, however, CMS would need to make 
choices about its design and implementation. 

Among the resources available to CMS are the following: 

* Comprehensive source of medical claims information: CMS maintains a 
centralized repository (database) of all Medicare claims that provides 
a comprehensive source of information on patients' Medicare-covered 
medical encounters. The data are in a uniform format, as Medicare claim 
forms are standardized. In addition, the data are relatively recent: 
CMS states that 90 percent of clean claims are paid within 30 days and 
new information is added to the central database weekly. Using claims 
from the central database, each of which includes the beneficiary's 
unique identification number, CMS can identify and link patients to the 
various types of services they received--including, for example, 
hospital, home health, and physician services--and to the physicians 
who treated them. 

* Data samples large enough to ensure meaningful comparisons across 
physicians: The feasibility of using efficiency measures to compare 
physicians' performance depends on two factors--the availability of 
enough data on each physician to compute a reliable efficiency measure 
and numbers of physicians large enough to provide meaningful 
comparisons. In 2005, Medicare's 33.6 million FFS enrollees were served 
by about 618,000 physicians. These figures suggest that CMS has enough 
clinical and expenditure data to compute reliable efficiency measures 
for most physicians billing Medicare. 

* Methods to account for differences in patient health status: Because 
sicker patients are expected to use more health care resources than 
healthier patients, patients' health status needs to be taken into 
account to make meaningful comparisons among physicians. The 10 health 
care purchasers we examined accounted for differences in patients' 
health status through various risk adjustment methods. Medicare has 
significant experience with risk adjustment. Specifically, CMS has used 
increasingly sophisticated risk adjustment methodologies over the past 
decade to set payment rates for beneficiaries enrolled in managed care 
plans.[Footnote 32] 

To conduct profiling analyses, CMS would likely make methodological 
decisions similar to those made by the health care purchasers we 
interviewed. For example, the health care purchasers we spoke with made 
choices about, among other things, whether to profile individual 
physicians or group practices; which risk adjustment tool was best 
suited for the purchaser's physician and enrollee population; whether 
to measure costs associated with episodes of care or the costs, within 
a specific time period, associated with the patients in a physicians' 
practice; and what criteria to use to define inefficient practices. 

CMS would also likely want to take steps similar to those of other 
purchasers to supplement its efficiency assessments with additional 
information before using the results to do more than share information 
with physicians. For example, some purchasers in our study reviewed 
their profiling results for physicians who did not meet the efficiency 
standard to validate the accuracy of their assessments. Such validation 
of profiling results would be appropriate if CMS were to institute 
financial incentives for physicians to improve the efficiency of the 
care they provide and order for Medicare beneficiaries. 

To Use Profiling Results in Medicare in Ways Similar to Other 
Purchasers Would Likely Require Additional Authorities: 

Some of the actions health care purchasers take as a result of their 
physician profiling may not be readily adaptable to Medicare, given the 
program's structural underpinnings, but they may be instructive in 
suggesting future directions for Medicare. Although Medicare has 
extensive experience with physician education efforts, the 
implementation of other strategies to encourage efficiency would likely 
require legislation providing authority to the Secretary of Health and 
Human Services. 

Educational outreach to physicians has been a long-standing and 
widespread activity in Medicare as a means to change physician behavior 
based on profiling efforts to identify improper billing practices and 
potential fraud. Outreach includes letters sent to physicians alerting 
them to billing practices that are inappropriate.[Footnote 33] In some 
cases, physicians are given comparative information on how the 
physician varies from other physicians in the same specialty or 
locality with respect to use of a certain service. A physician 
education effort based on efficiency profiling results would therefore 
not be a foreign concept in Medicare. For example, CMS could provide 
physicians a report that compares their practice's efficiency with that 
of their peers. This would enable physicians to see whether their 
practice style is outside the norm. In its March 2005 report to the 
Congress,[Footnote 34] MedPAC recommended that CMS measure resource use 
by physicians and share the results with them on a confidential basis. 
MedPAC suggested that such an approach would enable CMS to gain 
experience in examining resource use measures and identifying ways to 
refine them while affording physicians the opportunity to change 
inefficient practices.[Footnote 35] 

Another application of profiling results used by the purchasers we 
spoke with entailed sharing comparative information with enrollees. CMS 
has considerable experience comparing certain providers on quality 
measures and posting the results to a Web site. Currently, Medicare Web 
sites posting comparative information exist for hospitals, nursing 
homes, home health care agencies, dialysis facilities, and managed care 
plans. In its March 2005 report to the Congress, MedPAC noted that CMS 
could share results of physician performance measurement with 
beneficiaries once the agency gained sufficient experience with its 
physician measurement tools. 

Several structural features of the Medicare program would appear to 
pose challenges to the use of other strategies designed to encourage 
efficiency. These features include a beneficiary's freedom to choose 
any licensed physician permitted to be paid by Medicare; the lack of 
authority to exclude physicians from participating in Medicare unless 
they engage in unlawful, abusive, or unprofessional practices; and a 
physician payment system that does not take into account the efficiency 
of the care provided. Under these provisions, CMS would not likely be 
able--in the absence of additional legislative authority--to designate 
preferred providers,[Footnote 36] assign physicians to tiers associated 
with varying beneficiary copayments, tie fee updates of individual 
physicians to meeting performance standards,[Footnote 37] or exclude 
physicians who do not meet practice efficiency and quality criteria. 

Regardless of the use made of physician profiling results, the 
involvement of, and acceptance by, the physician community and other 
stakeholders of any actions taken is critical. Several purchasers 
described how they had worked to get physician buy-in. They explained 
their methods to physicians and shared data with them to increase 
physicians' familiarity with and confidence in the purchasers' 
profiling. CMS has several avenues for obtaining the input of the 
physician community. Among them is the federal rule-making process, 
which generally provides a comment period for all parties affected by 
prospective policy changes. In addition, CMS forms federal advisory 
committees--including ones composed of physicians and other health care 
practitioners--that regularly provide it with advice and 
recommendations concerning regulatory and other policy decisions. 

Conclusions: 

The health care spending levels predicted to overwhelm the Medicare 
program call for action to be taken promptly. To address this looming 
problem, no single action or reform is likely to suffice, and 
policymakers are seeking solutions among an array of reform proposals. 
Our findings suggest that physician profiling is one promising, 
targeted approach toward curbing excessive spending both for physician 
services and for the services that physicians order. 

Our profiling of generalist physicians in 12 metropolitan areas found 
indications of inefficient physician practices occurring in areas with 
low spending per beneficiary as well as in areas with high spending. To 
ensure that our estimates were fair, we adjusted them to account for 
the fact that some physicians have sicker patients than others; in 
addition, our efficiency standards were based on actual practices by 
local physicians rather than on a single measure applied to all 
physicians, regardless of geographic area. Notably, two areas--Miami 
and Baton Rouge--had particularly large proportions of outlier 
physicians compared with the other areas. 

Some health care purchasers seek to curb inefficient practices through 
physician education and other measures directed at physicians' income-
-such as discouraging patients from obtaining care from physicians whom 
the purchaser, through profiling, ranks as inefficient. If similar 
approaches were adopted in Medicare--that is, profiling physicians for 
efficiency and strategically applying the results--the experience of 
other purchasers suggests that reductions in spending growth could be 
achieved. The adoption of a profiling system could require the 
modification of certain basic Medicare principles. For example, if CMS 
had the authority to rank-order physicians based on efficiency and tier 
beneficiary copayments accordingly, beneficiaries could retain the 
freedom to choose among providers but would be steered, through 
financial incentives, toward those identified as most efficient. CMS 
would likely find it desirable to base the tiers on both quality and 
efficiency. It would also be important to develop an evaluation 
component to measure the profiling system's impact on program spending 
and physician behavior. 

In addition, a physician profiling system in Medicare could work in 
ways that would be complementary to the SGR system. That is, if 
Medicare instituted a physician profiling system that resulted in gains 
in efficiency, over time the rate of growth in volume and intensity of 
physician services could decline and the SGR targets would be less 
likely to be exceeded. At the same time, under a profiling system that 
focused on total program expenditures, Medicare could experience a drop 
in unnecessary utilization of other services, such as hospitalizations 
and home health care. Although savings from physician profiling alone 
would clearly not be sufficient to correct Medicare's long-term fiscal 
imbalance, it could be an important part of a package of reforms aimed 
at future program sustainability. 

Recommendation for Executive Action: 

Given the contribution of physicians to Medicare spending in total, we 
recommend that the Administrator of CMS develop a profiling system that 
identifies individual physicians with inefficient practice patterns 
and, seeking legislative changes as necessary, use the results to 
improve the efficiency of care financed by Medicare. The profiling 
system should include the following elements: 

* total Medicare expenditures as the basis for measuring efficiency, 

* adjustments for differences in patients' health status, 

* empirically based standards that set the parameters of efficiency, 

* a physician education program that explains to physicians how the 
profiling system works and how their efficiency measures compare with 
those of their peers, 

* financial or other incentives for individual physicians to improve 
the efficiency of the care they provide, and: 

* methods for measuring the impact of physician profiling on program 
spending and physician behavior. 

Agency and Professional Association Comments and Our Evaluation: 

We obtained written comments on a draft of this report from CMS (see 
app. IV). We obtained oral comments from representatives of the 
American College of Physicians (ACP) and the American Medical 
Association (AMA). 

CMS Comments: 

CMS stated that our recommendation was very timely and that it fits 
into efforts the agency is pursuing to improve the quality and 
efficiency of care paid for by Medicare. CMS also found our focus on 
the need for risk adjustment in measuring physician resource use to be 
particularly helpful. CMS noted that its current measurement efforts 
involve evaluation of "episode grouper" technology, which examines 
claims data for a given episode of care, and called it a promising 
approach. We do not disagree, but we also believe that approaches 
involving the measurement of total patient expenditures are equally 
promising. 

CMS said that the agency would incur significant recurring costs to 
develop reports on physician resource use, disseminate them to 
physicians nationwide, and evaluate the impact of the program. While 
our report notes that CMS is familiar with key methodological tools 
needed to conduct such an effort, we agree that any such undertaking 
would need to be adequately funded. CMS was silent on a strategy for 
using profiling results beyond physician education. We believe that the 
optimal profiling effort would include financial or other incentives to 
curb individual physicians' inefficient practices and would measure the 
effort's impact on Medicare spending. 

Professional Association Comments: 

AMA and ACP raised three principal concerns about physician profiling: 
the relative importance of quality and efficiency, the adequacy of risk 
adjustment methods, and the ways profiling results would be used. Both 
said that quality standards should be the primary focus of a physician 
profiling system. AMA said including incentives that promote the 
provision of high-quality care might increase costs initially but could 
reduce costs in the long term. Although we agree that quality is an 
important measure of physician performance, given growing concern about 
Medicare's fiscal sustainability, we believe that a focus on the 
efficient delivery of care is essential. 

With regard to the use of risk adjustment methods in assessing 
physician efficiency, both AMA and ACP said that this technique has 
significant shortcomings. For example, AMA said that diagnostic 
information included in the claims data used in risk adjustment may not 
adequately capture differences in patient health status. AMA also said 
that these data lack information on other factors that affect health 
status and spending, such as differences in patient compliance with 
medical advice. ACP echoed this concern. We believe that these claims 
data limitations are not of sufficient importance to preclude their use 
for profiling physicians treating Medicare patients. As our report 
notes, risk adjustment methods using claims information are now used by 
many private payers in measuring physician resource use. Moreover, 
Medicare currently uses one such risk adjustment method to set payment 
rates for managed care plans. 

Finally, both AMA and ACP expressed reservations about linking the 
results of profiling to physician reimbursement. The AMA stated that it 
was acceptable to use profiling results for the purpose of physician 
education, but an exclusive focus on costs was not. Although all of the 
purchasers we interviewed included physician education in their 
profiling programs, none of them relied on it as the sole means for 
encouraging physicians to practice efficiently. Similarly, we believe 
that, to restrain the growth in Medicare expenditures, a physician 
profiling system would need financial or other incentives to motivate 
physicians to practice medicine efficiently. 

We are sending a copy of this report to the Administrator of CMS. We 
will also provide copies to others on request. In addition, this report 
is available at no charge on the GAO Web site at http://www.gao.gov. 

If you or your staff have questions about this report, please contact 
me at (202) 512-7101 or steinwalda@gao.gov. Contact points for our 
Offices of Congressional Relations and Public Affairs may be found on 
the last page of this report. GAO staff who made key contributions to 
this report are listed in appendix IV. 

Signed by: 

A. Bruce Steinwald: 
Director, Health Care: 

List of Committees: 

The Honorable Max Baucus: 
Chairman: 
The Honorable Charles E. Grassley: 
Ranking Member: 
Committee on Finance: 
United States Senate: 

The Honorable John D. Dingell: 
Chairman: 
The Honorable Joe L. Barton: 
Ranking Member: 
Committee on Energy and Commerce: 
House of Representatives: 

The Honorable Charles B. Rangel: 
Chairman: 
The Honorable Jim McCrery: 
Ranking Member: 
Committee on Ways and Means: 
House of Representatives: 

The Honorable Frank J. Pallone, Jr. 
Chairman: 
The Honorable Nathan Deal: 
Ranking Member: 
Subcommittee on Health: 
Committee on Energy and Commerce: 
House of Representatives: 

The Honorable Pete Stark: 
Chairman: 
The Honorable Dave Camp: 
Ranking Member: 
Subcommittee on Health: 
Committee on Ways and Means: 
House of Representatives: 

[End of section] 

Appendix I: Methodology for Identifying Physicians with a 
Disproportionate Share of Overly Expensive Beneficiaries: 

We developed a methodology to identify physicians whose practices were 
composed of a disproportionate number of overly expensive 
beneficiaries--that is, beneficiaries whose costs rank them in the top 
20 percent when compared to the costs of other beneficiaries with 
similar health status. We focused our analysis on generalists-- 
physicians who described their specialty as general practice, internal 
medicine, or family practice--in the following 12 metropolitan areas: 
Albuquerque, N.M; Baton Rouge, La; Des Moines, Iowa; Phoenix, Ariz; 
Miami, Fla; Springfield, Mass; Cape Coral, Fla; Riverside, Calif; 
Pittsburgh, Pa; Columbus, Ohio; Sacramento, Calif; and Portland, 
Maine.[Footnote 38] We selected these metropolitan areas to obtain a 
sample of physicians that was geographically diverse and represented a 
range in average Medicare spending per beneficiary. We assigned 
physicians to a particular metropolitan area based on where the 
plurality of their Medicare expenditures was generated. Our results are 
not statistically generalizable. 

To conduct our analysis, we obtained 2003 Centers for Medicare & 
Medicaid Services (CMS) data from the following sources: (1) the 
Standard Analytic Files, a repository of Medicare claims information 
that include data on physician/supplier, durable medical equipment, 
skilled nursing, home health, hospice, and hospital inpatient and 
outpatient services and (2) the Denominator File, a database that 
contains enrollment and entitlement status information for all Medicare 
beneficiaries enrolled and/or entitled in a given year. To assess 
beneficiary health status, we used commercially available software 
developed by DxCG, Inc. This software uses beneficiary characteristics-
-age, sex, and Medicaid status--and diagnosis codes included on medical 
claims to assign each beneficiary a single health "risk score"--a 
summary measure of the beneficiary's current health status 
corresponding to the beneficiary's expected health care costs relative 
to the costs of the average Medicare beneficiary.[Footnote 39] We 
analyzed the Medicare practices of 7,105 physicians who provided 
services to 1,283,943 beneficiaries. 

Method for Identifying Overly Expensive Beneficiaries: 

Because our method for identifying overly expensive beneficiaries 
requires comparable information on total beneficiary costs, we 
developed a slightly different methodology for two groups of 
beneficiaries--survivors (beneficiaries who did not die in 2003) and 
decedents (beneficiaries who died in 2003). Decedents typically have 
annualized costs that are much higher than survivors[Footnote 40] but 
usually have less than 12 months of Medicare enrollment in their last 
year of life. We included survivors in our analysis if they had (1) 12 
months of Medicare fee-for-service (FFS) enrollment in 2003 and (2) 
were not covered by other health insurance for which Medicare was 
determined to be a secondary payer.[Footnote 41] Decedents were 
included if they were continuously enrolled in Medicare FFS as of 
January 2003 and met the second criterion. Beneficiaries included in 
our analysis had at least one office visit with a generalist physician 
in one of the selected metropolitan areas. 

Using DxCG software, we examined the diagnosis codes on survivors' 2003 
hospital inpatient, outpatient, and physician claims and generated a 
separate health risk score for each beneficiary. The risk scores 
reflect the level of a beneficiary's relative health status, and in our 
analysis, ranged from .01 (very healthy) to 30.84 (extremely ill). 
Next, using their risk scores, we assigned survivors into 1 of 31 
discrete risk categories. The categories were ordered in terms of 
health status from very healthy (category 1) to extremely ill (category 
31). Finally, we calculated each survivor's total 2003 Medicare costs 
from all types of providers (hospital inpatient, outpatient, physician, 
durable medical equipment, skilled nursing facility, home health, and 
hospice). We included costs from all Medicare claims submitted on 
survivors' behalf, including claims from locations outside the selected 
metropolitan areas. Within each risk category, we ranked survivors by 
their total costs. Survivors who ranked in the top 20 percent of their 
assigned risk category were designated as overly expensive.[Footnote 
42] Figure 2 and figure 3 show the range of costs in the 31 risk 
categories for survivors in our sample. 

Figure 2: Distribution of Total Per-Beneficiary Medicare Expenditures 
for Survivors for Risk Categories 1-10: 

[See PDF for image] 

Source: GAo analysis of 2003 Medicare claims. 

[End of figure] 

Figure 3: Distribution of Total Per-Beneficiary Medicare Expenditures 
for Survivors for Risk Categories 11-31: 

[See PDF for image] 

Source: GAO analysis of 2003 Medicare claims. 

[End of figure] 

The methodology we used to identify decedents who were overly expensive 
was identical to that used for survivors, with one exception. Before 
ranking decedents by their total costs, we further divided them within 
each risk category by the number of months they were enrolled in 
Medicare FFS during 2003. This was necessary because decedents varied 
in the number of months they incurred health care costs. For example, 
decedents who died in October had up to 10 months to incur costs while 
those who died in January had 1 month or less to incur costs. 

The proportion of overly expensive beneficiaries varied across the 
areas we examined. We identified overly expensive beneficiaries within 
health status cohorts that spanned all 12 of the metropolitan areas. As 
a consequence, it was possible that some areas would have 
proportionately more overly expensive beneficiaries than others. For 
example, the Miami Fort Lauderdale-Miami Beach, Fla., Core-Based 
Statistical Area (CBSA) had the highest proportion of overly expensive 
beneficiaries, .28, and the Des Moines, Iowa, CBSA had the lowest 
proportion with .13. The remaining areas had proportions that ranged 
from .13 to .21. 

Method for Identifying Outlier Physicians: 

For each generalist physician, we determined the proportion of his or 
her Medicare patients that were overly expensive. Physicians' 
proportions of overly expensive beneficiaries varied substantially both 
across and within metropolitan areas. For example, in Miami, where the 
overall proportion of overly expensive patients was .28, individual 
physicians' proportions ranged from .08 to .98. Similarly, in 
Sacramento, the overall proportion was .16, with individual physicians' 
proportions ranging from .05 to .60. To ensure that our estimate of 
each physician's proportion of overly expensive beneficiaries was 
statistically reliable, we excluded physicians with small Medicare 
practices.[Footnote 43] 

We classified generalists as outliers if their practice was composed of 
such a high proportion of overly expensive beneficiaries that the 
proportion would only be expected to occur by chance no more than 1 
time out of 100. In order to determine this proportion (threshold 
value) we conducted separate Monte Carlo simulations for each 
area.[Footnote 44] 

In each simulation, which we repeated 200 times for each metropolitan 
area, we randomly classified each of a generalist's patients into one 
of two categories--overly expensive or other. The probability of a 
beneficiary being randomly assigned to the overly expensive category 
was equal to the proportion of physician-patient pairings in the 
metropolitan area in which the patient was an overly expensive 
beneficiary.[Footnote 45] We then determined the percentage of 
generalists for each proportion of overly expensive patients.[Footnote 
46] The results generated by each of the 200 simulations were averaged 
to determine an expected percentage of generalists at each proportion 
of overly expensive beneficiaries. We defined the outlier threshold 
value as the point in the expected distribution where only 1 percent of 
physicians would have a proportion of overly expensive beneficiaries 
that large or larger. 

To illustrate our method, we present in figure 4 the actual and 
expected distributions of generalists in a hypothetical metropolitan 
area. The dotted line represents the distribution of generalists by 
their proportion of overly expensive beneficiaries that would be 
expected if such patients were randomly distributed among generalists. 
The solid line shows the actual distribution of generalists by their 
proportion of overly expensive patients. The vertical line (outlier 
threshold value) denotes the 99th percentile of the expected 
distribution--.25. That is, by chance, only 1 percent of generalists 
would be expected to have a proportion of overly expensive 
beneficiaries greater than .25. As shown by the area under the solid 
line and to the right of the vertical line, about 11 percent of 
generalists in this hypothetical example had actual proportions of 
overly expensive beneficiaries that exceeded .25--these generalists 
would be classified as outliers in our analysis. 

Figure 4: Actual and Simulated Distribution of Generalists by their 
Medicare Practice's Proportion of Overly Expensive Beneficiaries in a 
Hypothetical Metropolitan Area: 

[See PDF for image] 

Source: GAO analysis. 

[End of figure] 

Table 2 shows that the proportion of overly expensive beneficiaries and 
the outlier threshold value varied across metropolitan areas. In 
general, areas that had higher proportions of overly expensive 
beneficiaries also had higher outlier threshold values. (See table 2.) 

Table 2: Proportion of Overly Expensive Beneficiaries and Outlier 
Threshold Value by CBSA: 

CBSA: Miami-Fort Lauderdale-Miami Beach, Fla; 
Proportion of overly expensive beneficiaries[A]: 0.28; 
Outlier threshold value: 0.43. 

CBSA: Riverside-San Bernardino-Ontario, Calif; 
Proportion of overly expensive beneficiaries[A]: 0.21; 
Outlier threshold value: 0.31. 

CBSA: Cape Coral-Fort Myers, Fla; 
Proportion of overly expensive beneficiaries[A]: 0.23; 
Outlier threshold value: 0.30. 

CBSA: Phoenix-Mesa-Scottsdale, Ariz; 
Proportion of overly expensive beneficiaries[A]: 0.19; 
Outlier threshold value: 0.29. 

CBSA: Baton Rouge, La; 
Proportion of overly expensive beneficiaries[A]: 0.19; 
Outlier threshold value: 0.28. 

CBSA: Pittsburgh, Pa; 
Proportion of overly expensive beneficiaries[A]: 0.16; 
Outlier threshold value: 0.26. 

CBSA: Sacramento-Arden-Arcade-Roseville, Calif; 
Proportion of overly expensive beneficiaries[A]: 0.16; 
Outlier threshold value: 0.25. 

CBSA: Columbus, Ohio; 
Proportion of overly expensive beneficiaries[A]: 0.16; 
Outlier threshold value: 0.25. 

CBSA: Springfield, Mass; 
Proportion of overly expensive beneficiaries[A]: 0.17; 
Outlier threshold value: 0.25. 

CBSA: Albuquerque, N.Mex; 
Proportion of overly expensive beneficiaries[A]: 0.13; 
Outlier threshold value: 0.22. 

CBSA: Portland, Maine; 
Proportion of overly expensive beneficiaries[A]: 0.13; 
Outlier threshold value: 0.22. 

CBSA: Des Moines, Iowa; 
Proportion of overly expensive beneficiaries[A]: 0.13; 
Outlier threshold value: 0.21. 

Source: GAO analysis of 2003 Medicare claims data. 

[A] The figures presented in this column reflect the proportion of 
beneficiaries in each metropolitan area who were classified as overly 
expensive. By contrast, the outlier threshold values are based on the 
proportion of physician-beneficiary relationships in a metropolitan 
area that involved an overly expensive beneficiary. Because some 
beneficiaries saw more than one generalist in 2003, the proportion of 
overly expensive beneficiaries in an area may differ slightly from the 
proportion of doctor-patient relationships involving overly expensive 
beneficiaries. For example, in the Phoenix-Mesa-Scottsdale, Ariz., 
CBSA, where 19 percent of beneficiaries were overly expensive, 20 
percent of physician-beneficiary relationships involved an overly 
expensive beneficiary. Overly expensive beneficiaries in that CBSA saw 
slightly more generalists than other beneficiaries and accounted for a 
proportionately larger share of all doctor-patient relationships than 
their share of the overall beneficiary population. 

[End of table] 

[End of section] 

Appendix II: Health Care Purchaser Program Characteristics: 

In 2005 and 2006 we interviewed representatives of 10 health care 
purchasers who had implemented a physician profiling program. We also 
conducted some follow-up contacts to ensure the data were current. We 
had at least one purchaser from each major geographic area of the 
country as well as one Canadian province. These purchasers represented 
a mix of traditional health insurance plans and organizations that 
arrange care for select groups of patients. Five were commercial health 
plans, three were government agencies, one was a provider network that 
contracts with several insurance companies to provide care to their 
enrollees, and one was a trust-fund jointly managed by employers and a 
union. 

Table 2 presents the basic characteristics of each purchaser's 
profiling program and includes, among other things, (1) the approximate 
number of covered lives and physicians profiled; (2) the year the 
purchaser began profiling physicians; (3) whether the purchaser 
profiled individual or group practices or both; (4) whether the 
purchaser also used quality measures, such as adherence to clinical 
practice guidelines, to evaluate physicians; and (5) the unit of 
resource use employed to measure efficiency. The purchasers with the 
classification of "Episode" used an episodic grouper, which links 
claims into an episode of care that may span multiple encounters and 
multiple providers. By adjusting for the severity of like illnesses, 
episode groupers allow purchasers to measure payments to a particular 
physician or physician group relative to their peers. The purchasers 
with the classification "Patient" used a person-based method of 
categorizing illness severity. This method allows the purchaser to 
compare actual expenditures relative to an estimate of what was 
expected to have been spent given the level of "sickness" of the 
patients in a particular practice. 

Table 3: Characteristics of Health Care Purchasers' Physician Profiling 
Programs: 

Purchaser name: Aetna; 
Approximate number of covered lives affected[A]: 500,000[B]; 
Approximate number of physicians profiled: 15,000; 
Locations: Multistate[C]; 
Year physician profiling began: 2004; 
Type of practice profiled: Group; 
Quality measures used: Yes; 
Unit of resource use employed to measure efficiency: Episode. 

Purchaser name: BlueCross BlueShield of Texas; 
Approximate number of covered lives affected[A]: 60,000; 
Approximate number of physicians profiled: 26,000; 
Locations: Texas; 
Year physician profiling began: 2004; 
Type of practice profiled: Group and individual; 
Quality measures used: Yes; 
Unit of resource use employed to measure efficiency: Episode. 

Purchaser name: Greater Rochester Independent Practice Association; 
Approximate number of covered lives affected[A]: 120,000; 
Approximate number of physicians profiled: 640; 
Locations: New York; 
Year physician profiling began: 1996; 
Type of practice profiled: Individual; 
Quality measures used: Yes; 
Unit of resource use employed to measure efficiency: Episode. 

Purchaser name: Health Insurance BC (British Columbia, Canada); 
Approximate number of covered lives affected[A]: 4,100,000; 
Approximate number of physicians profiled: 8,000; 
Locations: British Columbia; 
Year physician profiling began: 1997; 
Type of practice profiled: Individual; 
Quality measures used: No; 
Unit of resource use employed to measure efficiency: Patient. 

Purchaser name: HealthPartners; 
Approximate number of covered lives affected[A]: 650,000; 
Approximate number of physicians profiled: 27,000; 
Locations: Minnesota; 
Year physician profiling began: 1989[D]; 
Type of practice profiled: Group; 
Quality measures used: Yes; 
Unit of resource use employed to measure efficiency: Episode. 

Purchaser name: Hotel Employees and Restaurant Employees International 
Union Welfare Fund; 
Approximate number of covered lives affected[A]: 130,000; 
Approximate number of physicians profiled: 2,000; 
Locations: Nevada; 
Year physician profiling began: 2000; 
Type of practice profiled: Group and individual; 
Quality measures used: Yes; 
Unit of resource use employed to measure efficiency: Episode. 

Purchaser name: Massachusetts Group Insurance Commission; 
Approximate number of covered lives affected[A]: 268,000; 
Approximate number of physicians profiled: 19,000; 
Locations: Massachusetts; 
Year physician profiling began: 2004; 
Type of practice profiled: Individual; 
Quality measures used: Yes; 
Unit of resource use employed to measure efficiency: Episode. 

Purchaser name: Minnesota Advantage Health Plan; 
Approximate number of covered lives affected[A]: 115,000; 
Approximate number of physicians profiled: [E]; 
Locations: Minnesota; 
Year physician profiling began: 2002; 
Type of practice profiled: Group[F]; 
Quality measures used: No; 
Unit of resource use employed to measure efficiency: Patient. 

Purchaser name: PacifiCare Health Systems[G]; 
Approximate number of covered lives affected[A]: 1,500,000[H]; 
Approximate number of physicians profiled: 14,000; 
Locations: California; Year physician profiling began: 1993[I]; 
Type of practice profiled: Group; 
Quality measures used: Yes; 
Unit of resource use employed to measure efficiency: Episode. 

Purchaser name: UnitedHealthcare; 
Approximate number of covered lives affected[A]: 10,600,000; 
Approximate number of physicians profiled: 80,000; 
Locations: Multistate[J]; Year physician profiling began: 2005; 
Type of practice profiled: Group and individual; 
Quality measures used: Yes; 
Unit of resource use employed to measure efficiency: Episode. 

Source: Health care purchasers. 

[A] This column describes the total number of patients or plan members 
who are potentially affected by the profiling program. In some cases, 
their exposure may be limited to having access to purchaser evaluations 
of the profiled physicians. 

[B] This figure refers to the number of Aetna enrollees in plans that 
included the Aexcel network. 

[C] In 2006, Aetna's Aexcel network was available in Dallas, Tex; 
Jacksonville, Fla; Seattle, Wash; Atlanta, Ga; Connecticut; Houston, 
Tex; Los Angeles, Calif; metropolitan Washington, D.C; metropolitan New 
York, N.Y; Northern New Jersey; Arizona; Austin, Tex; Chicago, Ill; 
Cleveland, Ohio; Columbus, Ohio; Maine; Northern California; Orlando, 
Fla; San Antonio, Tex; South Florida; and Tampa, Fla. 

[D] HealthPartners began profiling at this time for more limited 
purposes, such as negotiating fee schedules, rather than trying to 
influence physician and patient behavior. 

[E] Minnesota Advantage Health Plan had about 50 provider groups at the 
time of our interview, each of which may have included physicians and 
institutional providers together. 

[F] Minnesota Advantage combined individual practitioners into a single 
entity for the purposes of profiling. 

[G] When we began our study, PacifiCare Health Systems and 
UnitedHealthcare were separate organizations with their own physician 
profiling programs. Although PacifiCare Health Systems merged with 
UnitedHealth Group, of which UnitedHealthcare is a part, in December 
2005, as of December 2006, the profiling programs continued to be 
separate. 

[H] This figure represents the number of PacifiCare Health Systems 
enrollees who have access to some profiling data. A smaller number of 
enrollees in select areas have reduced copayments if they patronize 
physicians rated as higher quality, lower cost providers. 

[I] PacifiCare Health Systems began profiling in 1993; in later years 
the effort was enhanced to include, among other measures, indicators of 
quality, patient safety, and patient satisfaction. 

[J] UnitedHealthcare profiled physicians in their provider networks in 
Iowa, Illinois, Indiana, Kansas, Kentucky, Michigan, Ohio, Wisconsin, 
North Carolina, Washington, Florida, Georgia, Louisiana, Tennessee, 
Arizona, Colorado, Texas, Nebraska, Mississippi, and Utah. 

[End of table] 

[End of section] 

Appendix III: Distribution of Physicians by Their Proportion of Overly 
Expensive Beneficiaries by Metropolitan Area: 

This appendix displays the distribution of generalist physicians by the 
proportion of overly expensive beneficiaries in their Medicare practice 
for each of the 12 metropolitan areas in our study. The vertical line 
in each chart represents the outlier threshold value for that area. If 
the proportion of overly expensive beneficiaries in a physician's 
practice exceeded this value, then the physician was designated an 
outlier physician. 

Figure 5: Percentage of Generalist Physicians by Their Medicare 
Practice's Proportion of Overly Expensive Beneficiaries--Albuquerque, 
N.Mex. 

[See PDF for image] 

Source: GAO analysis of 2003 Medicare claims data. 

[End of figure] 

Figure 6: Percentage of Generalist Physicians by Their Medicare 
Practice's Proportion of Overly Expensive Beneficiaries--Baton Rouge, 
La. 

[See PDF for image] 

Source: GAO analysis of 2003 Medicare claims data. 

[End of figure] 

Figure 7: Percentage of Generalist Physicians by Their Medicare 
Practice's Proportion of Overly Expensive Beneficiaries--Cape Coral, 
Fla. 

[See PDF for image] 

Source: GAO analysis of 2003 Medicare claims data. 

[End of figure] 

Figure 8: Percentage of Generalist Physicians by Their Medicare 
Practice's Proportion of Overly Expensive Beneficiaries--Columbus, 
Ohio: 

[See PDF for image] 

Source: GAO analysis of 2003 Medicare claims data. 

[End of figure] 

Figure 9: Percentage of Generalist Physicians by Their Medicare 
Practice's Proportion of Overly Expensive Beneficiaries--Des Moines, 
Iowa: 

[See PDF for image] 

Source: GAO analysis of 2003 Medicare claims data. 

[End of figure] 

Figure 10: Percentage of Generalist Physicians by Their Medicare 
Practice's Proportion of Overly Expensive Beneficiaries--Miami, Fla. 

[See PDF for image] 

Source: GAO analysis of 2003 Medicare claims data. 

[End of figure] 

Figure 11: Percentage of Generalist Physicians by Their Medicare 
Practice's Proportion of Overly Expensive Beneficiaries--Phoenix, Ariz. 

[See PDF for image] 

Source: GAO analysis of 2003 Medicare claims data. 

[End of figure] 

Figure 12: Percentage of Generalist Physicians by Their Medicare 
Practice's Proportion of Overly Expensive Beneficiaries--Pittsburgh, 
Pa. 

[See PDF for image] 

Source: GAO analysis of 2003 Medicare claims data. 

[End of figure] 

Figure 13: Percentage of Generalist Physicians by Their Medicare 
Practice's Proportion of Overly Expensive Beneficiaries--Portland, 
Maine: 

[See PDF for image] 

Source: GAO analysis of 2003 Medicare claims data. 

[End of figure] 

Figure 14: Percentage of Generalist Physicians by Their Medicare 
Practice's Proportion of Overly Expensive Beneficiaries--Riverside, 
Calif. 

[See PDF for image] 

Source: GAO analysis of 2003 Medicare claims data. 

[End of figure] 

Figure 15: Percentage of Generalist Physicians by Their Medicare 
Practice's Proportion of Overly Expensive Beneficiaries--Sacramento, 
Calif. 

[See PDF for image] 

Source: GAO analysis of 2003 Medicare claims data. 

[End of figure] 

Figure 16: Percentage of Generalist Physicians by Their Medicare 
Practice's Proportion of Overly Expensive Beneficiaries--Springfield, 
Mass. 

[See PDF for image] 

Source: GAO analysis of 2003 Medicare claims data. 

[End of figure] 

[End of section] 

Appendix IV: Comments from the Centers for Medicare & Medicaid 
Services: 

Department Of Health & Human Services: 
Centers for Medicare & Medicaid Services: 
Administrator: 
Washington, DC 20201: 

To: A. Bruce Steinwald: 
Director, Health Care: 

From: Leslie V. Norwalk, Esq. 
Acting Administrator:  

Subject: Government Accountability Office's Draft Report: "MEDICARE: 
Focus on Physician Practice Patterns Can Lead to Greater Program 
Efficiency" (GAO-07-307): 

The Centers for Medicare & Medicaid Services (CMS) appreciates the 
opportunity to respond to the Government Accountability Office's draft 
report entitled, "Medicare: Focus on Physician Practice Patterns Can 
Lead to Greater Program Efficiency." This report studied the prevalence 
of physicians in Medicare who are likely to practice inefficiently, the 
existence of physician-focused strategies used by health care 
purchasers to encourage efficiency and the potential for Medicare to 
profile physicians for efficiency. We agree that, given the role of 
physicians in driving total Medicare spending, there is opportunity to 
increase the efficiency of the Medicare program by measuring and 
reporting on physician resource use. In addition, we found the 
attention in the report to the need for adequate risk adjustment for 
physician resource use reports to be particularly helpful. 

The CMS is in the process of transforming from a passive payer to an 
active purchaser of health care services. To maximize the value of the 
Medicare dollar, we are studying and implementing value-based 
purchasing initiatives for various Medicare payment systems, including 
physicians' services. Value-based purchasing links assessment of 
performance, through the use of measures, to financial and other 
incentives, such as public reporting. A comprehensive set of 
performance measures includes not only measures of clinical 
effectiveness and patient-centeredness, but also measures of resource 
use. Thus, value-based purchasing recognizes the importance of 
measuring and encouraging both the provision of high quality care and 
the avoidance of unnecessary resource use in the provision of care. 

GAO Recommendation: 

The GAO recommends that CMS develop a system that identifies individual 
physicians with inefficient practice patterns and to seek legislative 
changes as necessary, to improve the efficiency of care financed by 
Medicare. 

CMS Response: 

This is a very timely recommendation and fits into the broader work 
that CMS is pursuing with regard to maximizing the value of the 
services for which Medicare pays. Specifically, CMS is investigating 
measuring individual physician resource use with the goal of improving 
the quality and efficiency of care paid for by Medicare. We believe 
that measuring resource use needs to maintain quality in the provision 
of care to Medicare beneficiaries and encourage physicians focus on 
efficiency. Consequently, our goals are to develop and implement 
measures of physician resource use that are linked to our physician 
quality measures. 

A goal of resource use measurement is to provide information that is 
meaningful, actionable, and fair to physicians in order to reduce 
inefficient practice patterns. We have tested various approaches to 
reporting of resource use with physician focus groups and have learned 
that physicians understand their practices from a patient-by-patient 
perspective, not from an aggregate statistics perspective. 
Disseminating high-level outlier reports on total annual Medicare 
expenditures would likely not provide adequate detail to make the 
reports meaningful or actionable by physicians. We have also learned 
that detailed data for a specific procedure or service out of context 
limits the meaningfulness of the report and the ability of physicians 
to act on the information. The physician focus groups also emphasized 
that adequate risk adjustment is essential to creating a fair 
measurement tool that can be used to compare actual to expected 
resource use. They were skeptical that current risk adjustment 
methodologies can adequately account for the complex variables among 
patient populations. 

Our current efforts to measure physician resource use involve 
evaluation of episode grouper software products currently on the 
market. In so doing, we are coordinating our episode grouper evaluation 
closely with similar work being conducted by Medicare Payment Advisory 
Commission, the Ambulatory Care Quality Alliance, National Committee 
for Quality Assurance, National Quality Forum, and Agency for 
Healthcare Research and Quality, among others. Episode grouper software 
uses data from multiple claims streams to capture all of the services 
and procedures associated with an episode of care. Those resources can 
then be assigned to individual physicians, and the data can be used to 
develop comparative reports. We are evaluating the extent to which 
these episode groupers can handle Medicare data, and the risk 
adjustment capabilities of those products. We believe that episode 
grouper technology holds promise for the measurement of physician 
resource use. 

An issue in the routine, nationwide dissemination of reports of 
physician resource use is the potential return on investment for the 
Medicare program. There would be a significant and recurring cost to 
designing the measurement tool, analyzing the data, populating the 
reports, disseminating the reports, educating physicians on the use of 
the information, and evaluating the impact of providing the information 
on physician behavior. These factors would need to be considered. 

In summary, we applaud GAO's focus on physician efficiency and the need 
for robust risk adjustment in resource use reporting. We are also 
committed to developing meaningful, actionable, and fair measurement 
tools for physician resource use that, along with quality measures, 
would provide a comprehensive assessment of physician performance. We 
look forward to working with GAO as we move forward on these 
initiatives. 

[End of section] 

Appendix V: GAO Contact and Staff Acknowledgments: 

GAO Contact: 

A. Bruce Steinwald, (202) 512-7101 or steinwalda@gao.gov: 

Acknowledgments: 

In addition to the contact above, James Cosgrove and Phyllis Thorburn, 
Assistant Directors, and Todd Anderson, Hannah Fein, Gregory Giusto, 
Richard Lipinski, and Eric Wedum made key contributions to this report. 

FOOTNOTES 

[1] GAO, Suggested Areas for Oversight for the 110th Congress, GAO-07-
235R (Washington D.C.: Nov. 17, 2006); GAO, 21st Century Challenges: 
Reexamining the Base of the Federal Government, GAO-05-325SP 
(Washington, D.C.: Feb. 2005); Congressional Budget Office, The Long-
Term Budget Outlook (Washington D.C.: Dec. 2005); The Wall Street 
Journal, "Greenspan Expresses Concerns On Derivatives, Medicare Costs," 
May 19, 2006, p. A7; USA Today, "Bernanke: Savings situation getting 
dire," October 5, 2006, Hyperlink, 
http://www.usatoday.com/money/economy/fed/2006-10-04-bernanke-
retirement-programs_x.htm (accessed Dec. 13, 2006). 

[2] GAO, 21st Century: Addressing Long-Term Fiscal Challenges Must 
Include a Re-examination of Mandatory Spending, GAO-06-456T 
(Washington, D.C.: Feb. 15, 2006). 

[3] See Boards of Trustees of the Federal Hospital Insurance and 
Federal Supplementary Medical Insurance Trust Funds, 2006 Annual Report 
of the Boards of Trustees of the Federal Hospital Insurance and Federal 
Supplementary Medical Insurance Trust Funds (Washington D.C.: May 1, 
2006). Medicare Part A pays for inpatient hospital stays, skilled 
nursing facility care, hospice care, and some home health care. Part B 
finances physician, outpatient hospital, home health care, and other 
services. 

[4] GAO-06-456T. 

[5] GAO, Comptroller General's Forum on Health Care: Unsustainable 
Trends Necessitate Comprehensive and Fundamental Reforms to Control 
Spending and Improve Value, GAO-04-793SP (Washington D.C.: May 1, 
2004); Laura A. Dummit, Medicare Physician Payments and Spending, 
National Health Policy Forum, Issue Brief Number 815 (Washington D.C.: 
Oct. 9, 2006). 

[6] John M. Eisenberg, Doctors' Decisions and the Cost of Medical Care: 
The Reasons for Doctors' Practice Patterns and Ways to Change Them, 
Health Administration Press Perspectives (Ann Arbor, Mich.: 1986); Gail 
R. Wilensky and Louis F. Rossiter, "The Relative Importance of 
Physician-induced Demand in the Demand for Medical Care," Milbank 
Memorial Fund Quarterly: Health and Society, 61(2): 252-277, spring 
1983. 

[7] See H.R. 3617, 109th Cong. §2 (2005). 

[8] Pub. L. No. 108-173, § 953, 117 Stat. 2066, 2428. With respect to 
physician compensation, the MMA included the requirement under which 
the current study was done as well as several other requirements, which 
directed us to study the following: the system for annually adjusting 
physicians' fees and alternatives to this system (Pub. L. No. 108-173, 
§ 953, 117 Stat. 2066, 2427-28), access to physician services by 
beneficiaries in Medicare's FFS program (Pub. L. No. 108-173, § 604, 
117 Stat. 2066, 2301-02), and adjustments in physician fees for area 
differences in physicians' costs of operating a private medical 
practice (Pub. L. No. 108-173, § 413(c), 117 Stat. 2066, 2277-78). In 
response, we issued three reports: Medicare Physician Payments: 
Concerns about Spending Target System Prompt Interest in Considering 
Reforms, GAO-05-85 (Washington D.C.: Oct. 8, 2004); Medicare Physician 
Services: Use of Services Increasing Nationwide and Relatively Few 
Beneficiaries Report Major Access Problems, GAO-06-704 (Washington 
D.C.: July 21, 2006); and Medicare Physician Fees: Geographic 
Adjustment Indices Are Valid in Design, but Data and Methods Need 
Refinement, GAO-05-119 (Washington D.C.: Mar. 11, 2005). 

[9] In 2005, most Medicare beneficiaries (88 percent) were in 
traditional Medicare FFS. The rest were enrollees in Medicare Advantage 
plans, which include managed care plans, private FFS plans, and Medical 
Savings Account/High Deductible plans. 

[10] These metropolitan areas included Albuquerque, N.M; Baton Rouge, 
La; Des Moines, Iowa; Phoenix, Ariz; Miami, Fla; Springfield, Mass; 
Cape Coral, Fla; Riverside, Calif; Pittsburgh, Pa; Columbus, Ohio; 
Sacramento, Calif; and Portland, Maine. 

[11] We excluded generalist physicians from our study whose practices 
did not include a sufficient number of Medicare patients to ensure the 
statistical reliability of our analysis. 

[12] To account for differences in health status, CMS uses a risk 
adjustment tool that assigns Medicare enrollees a health status score 
based on their diagnoses and demographic characteristics. 

[13] We defined "higher" by setting a threshold percentage of overly 
expensive patients for each area that would be exceeded by no more than 
1 percent of generalist physicians if overly expensive patients were 
randomly distributed across all generalist physicians. 

[14] See appendix I for further discussion of our methodology. 

[15] In this report we use the term purchaser to mean health plans as 
well as agencies that manage care purchased from health plans; one of 
the entities we interviewed is a provider network that contracts with 
several insurance companies to provide care to their enrollees. 

[16] Aetna, BlueCross BlueShield of Texas, Health Insurance BC (British 
Columbia, Canada), Greater Rochester Independent Practice Association, 
HealthPartners, Massachusetts Group Insurance Commission, Minnesota 
Advantage Health Plan, PacifiCare Health Systems, UnitedHealthcare, and 
the Hotel Employees and Restaurant Employees International Union 
Welfare Fund. 

[17] GAO-05-85. 

[18] Elliott S. Fisher and H. Gilbert Welch, "Avoiding the Unintended 
Consequences of Growth in Medical Care: How Might More Be Worse?" 
Journal of the American Medical Association, vol. 281, no. 5 (1999): 
446-453; E.S. Fisher, et al., "The Implications of Regional Variations 
in Medicare Spending. Part 1: The Content, Quality, and Accessibility 
of Care," Annals of Internal Medicine, vol. 138, no. 4 (2003): 273-287; 
E.S. Fisher, et al., "The Implications of Regional Variations in 
Medicare Spending. Part 2: Health Outcomes and Satisfaction with Care," 
Annals of Internal Medicine, vol. 138, no. 4 (2003): 288-298; and 
Joseph P. Newhouse, Free for All? Lessons from the RAND Health 
Insurance Experiment (Cambridge, Mass.: Harvard University Press, 
1993). 

[19] Institute of Medicine, Rewarding Provider Performance: Aligning 
Incentives in Medicare (Pathways to Quality Health Care Series) - 
Summary (Washington D.C.: 2007). 

[20] Pub. L. No. 106-554, app. F, § 412(a), 114 Stat. 2763, 2763A-509- 
515. 

[21] We are currently conducting a study of the demonstration, as 
required by BIPA (Pub. L. No. 106-554, app. F, § 412(b), 114 Stat. 
2763, 2763A-515). 

[22] See Consumer-Purchaser Disclosure Project, More Efficient 
Physicians: A Path to Significant Savings in Health Care (Washington 
D.C.: July 2003). 

[23] Medicare Payment Advisory Commission, Report to the Congress: 
Assessing Alternatives to the Sustainable Growth Rate System 
(Washington, D.C.: Mar. 2007). 

[24] The population of generalist physicians studied excluded those who 
had small Medicare practices (see app. I). 

[25] Expenditures identified were for services from inpatient hospital, 
outpatient, skilled nursing facility, physician, hospice, durable 
medical equipment, and home health providers. 

[26] For decedents, we also took into account the number of months they 
were enrolled in Medicare FFS during 2003. For more detail on the 
development of the cohorts, see appendix I. 

[27] See figures 2 and 3 in appendix I for a depiction of beneficiary 
expenditures at the 20th, 50th, and 80th percentile for each health 
status cohort. 

[28] In determining the threshold value, we assumed that if all 
generalists practiced at a similar level of efficiency, overly 
expensive beneficiaries would be randomly distributed across all 
generalists, within a geographic area. Under this assumption, in an 
area such as Phoenix, Ariz., where 19 percent of the beneficiaries were 
overly expensive, one would expect that the percentage of overly 
expensive patients in generalist physicians' practices would cluster 
around 19 percent. However, no more than 1 percent of generalists would 
have practices in which more than 29 percent of the patients were 
overly expensive. See appendix I for further detail on our methodology 
for calculating threshold values. 

[29] These findings were derived from logistic regressions in which 
health status, geographic area, and beneficiary contact with an outlier 
generalist were the explanatory variables used to predict whether a 
beneficiary was hospitalized, used home health services, or was 
admitted to a skilled nursing facility. 

[30] See appendix II for the names and characteristics of these health 
care purchasers. 

[31] Clients can be employers or organizations that contract with the 
purchasers. 

[32] Our estimate of the prevalence of physicians likely to practice 
inefficiently, discussed earlier in this report, relied on a risk 
adjustment methodology similar to that CMS uses to adjust Medicare 
payments to health plans in Medicare Advantage. 

[33] Other forms of physician education include face-to-face meetings, 
telephone conferences, seminars, and workshops. 

[34] MedPAC, 2005. 

[35] In several testimonies before the Congress in the last half of 
2005, CMS officials said that they were taking steps to implement this 
recommendation. See Value-Based Purchasing for Physicians Under 
Medicare: Hearing Before the House Subcommittee on Health, Committee on 
Ways and Means, 109th Cong. (2005) (statement of Mark B. McClellan, MD, 
Ph.D., Administrator of CMS). 

[36] Preferred providers refers to those providers who meet a 
purchaser's utilization, price, and quality standards. Patients who 
choose providers who are not preferred are assessed higher copayments. 

[37] Medicare fee updates are annual adjustments made to physicians' 
fees. 

[38] These areas were based on the following Core-Based Statistical 
Areas (an umbrella term for micropolitan and metropolitan statistical 
areas): Albuquerque, N.M; Baton Rouge, La; Des Moines, Iowa; Phoenix- 
Mesa-Scottsdale, Ariz; Miami-Fort Lauderdale-Miami Beach, Fla; 
Springfield, Mass; Cape Coral-Fort Myers, Fla; Riverside-San Bernardino-
Ontario, Calif; Pittsburgh, Pa; Columbus, Ohio; Sacramento-Arden-Arcade-
Roseville, Calif; and Portland-South Portland-Biddeford, Maine. 

[39] For example, a beneficiary with a risk score of .5 is expected to 
have one-half the health care costs of the average Medicare 
beneficiary, whereas a beneficiary with a score of 2 is expected to 
have costs that are twice the national average. CMS uses such measures 
to prospectively set payment rates for managed care plans, known as 
Medicare Advantage. 

[40] GAO, Medicare+Choice: Payments Exceed Cost of Fee-for-Service 
Benefits, Adding Billions to Spending, GAO/HEHS-00-161 (Washington 
D.C.: Aug. 23, 2000). 

[41] We excluded beneficiaries for whom Medicare was a secondary payer 
because we were not able to determine their total costs. Such persons, 
though eligible for Medicare, may have some of their health care costs 
covered by employer-sponsored or other private insurance. We also 
excluded beneficiaries who had End Stage Renal Disease. 

[42] Our objective was to group together beneficiaries with generally 
similar health statuses. To assess whether our method of assigning 
beneficiaries to risk categories achieved this objective, we ranked 
beneficiaries within each risk category by their risk score and divided 
them into two equal-sized groups. Despite having slightly lower risk 
scores, beneficiaries who were placed in the bottom half group were on 
average about 1 percent more likely to be classified as overly 
expensive than beneficiaries in the top half group. Consequently, 
across all risk categories, beneficiaries had roughly the same chance 
of being classified as overly expensive based on their 2003 
expenditures. 

[43] Because the composition of a physician's practice may change 
during the year--a physician may acquire new patients while other 
patients may die or leave--the proportion of overly expensive patients 
associated with a particular physician can be treated as a sample 
statistic. To ensure reliability of this statistic, we limited our 
analysis to physicians who treated a substantial number of patients. We 
established a minimum practice size for physicians included in our 
analysis so that we would be 95 percent confident that our estimate of 
the true proportion of a physician's practice comprised of overly 
expensive patients was accurate within 10 percent. See William G. 
Cochran, Sampling Techniques (New York: John Wiley and Sons, 1977), 75-
76. Because the precision of our estimate is a function of the overall 
proportion of overly expensive patients within a metropolitan area, the 
minimum sampling size varied across metropolitan areas. 

[44] Monte Carlo simulation is a statistical technique by which a 
quantity is calculated repeatedly, using randomly selected "what-if" 
scenarios for each calculation. 

[45] In the simulations, only the beneficiary's status, in terms of 
being overly expensive, was randomized. The numbers of patients in each 
generalist's practice, and the number of generalists each patient saw, 
remained the same in each simulation. 

[46] In determining the distribution of generalists, the proportion of 
overly expensive beneficiaries was rounded to one-half percent 
intervals. 

GAO's Mission: 

The Government Accountability Office, the audit, evaluation and 
investigative arm of Congress, exists to support Congress in meeting 
its constitutional responsibilities and to help improve the performance 
and accountability of the federal government for the American people. 
GAO examines the use of public funds; evaluates federal programs and 
policies; and provides analyses, recommendations, and other assistance 
to help Congress make informed oversight, policy, and funding 
decisions. GAO's commitment to good government is reflected in its core 
values of accountability, integrity, and reliability. 

Obtaining Copies of GAO Reports and Testimony: 

The fastest and easiest way to obtain copies of GAO documents at no 
cost is through GAO's Web site (www.gao.gov). Each weekday, GAO posts 
newly released reports, testimony, and correspondence on its Web site. 
To have GAO e-mail you a list of newly posted products every afternoon, 
go to www.gao.gov and select "Subscribe to Updates." 

Order by Mail or Phone: 

The first copy of each printed report is free. Additional copies are $2 
each. A check or money order should be made out to the Superintendent 
of Documents. GAO also accepts VISA and Mastercard. Orders for 100 or 
more copies mailed to a single address are discounted 25 percent. 
Orders should be sent to: 

U.S. Government Accountability Office 441 G Street NW, Room LM 
Washington, D.C. 20548: 

To order by Phone: Voice: (202) 512-6000 TDD: (202) 512-2537 Fax: (202) 
512-6061: 

To Report Fraud, Waste, and Abuse in Federal Programs: 

Contact: 

Web site: www.gao.gov/fraudnet/fraudnet.htm E-mail: fraudnet@gao.gov 
Automated answering system: (800) 424-5454 or (202) 512-7470: 

Congressional Relations: 

Gloria Jarmon, Managing Director, JarmonG@gao.gov (202) 512-4400 U.S. 
Government Accountability Office, 441 G Street NW, Room 7125 
Washington, D.C. 20548: 

Public Affairs: 

Paul Anderson, Managing Director, AndersonP1@gao.gov (202) 512-4800 
U.S. Government Accountability Office, 441 G Street NW, Room 7149 
Washington, D.C. 20548: