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Bosnia-Herzegovina
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This is an archived USAID document retained on this web site as a matter of public record.

MISSION SPOTLIGHT: BOSNIA-HERZEGOVINA

In this section:
Ethnic Groups Work Together to Rebuild Bosnia-Herzegovina
Bosnia’s Refugees Return to Restart Lives
Maimed Journalist Writes Painful Truths About Bosnian War
Bosnian Businesses and Exports Expand Through Loan Program
Bullet-Scarred Hotel Gets Facelift


Ethnic Groups Work Together to Rebuild Bosnia-Herzegovina

SARAJEVO, Bosnia-Herzegovina—Bosniaks,* Serbs, and Croats today live together in peace in this city, which was under siege by Serbs for much of the three-year bloody ethnic conflict that tore up the country between 1992 and 1995.

As the three ethnic groups work to rebuild their country, USAID—with a budget of $26 million, enhanced by an annual $12–16 million in loan program repayments—supports the process through economic development programs, promotion of democracy, and assistance to thousands of returnees.

Sarajevo, once a cultural hub in the Balkans, has regained some of its vibrancy, with busy streets full of cafés and shops. But shelled-out and burnt buildings, including the architectural gem of a national library, remain disfigured and closed—a reminder of wounds unhealed.

The most visible changes in Bosnia are the new roads, bridges, and homes. Less noticeable but equally important are changes in the laws, said USAID/Bosnia Deputy Mission Director Pat Jacobs.

“The laws are business-friendly. We’ve helped rebuild the banking sector, and many new businesses are up and running,” he said.

The next step is to move sovereignty to the federal level, Jacobs added. “We need constitutional changes that make Bosnia-Herzegovina one single country.”

The war began after ethnic Serbs boycotted a referendum to make Bosnia-Herzegovina independent of the former Yugoslavia. Bosnian Serbs, supported by neighboring Serbia and Montenegro, responded with armed resistance aimed at partitioning the republic along ethnic lines and joining Serb-held areas to form a “Greater Serbia.” The Croats wanted to be part of the newly independent Croatia.

In March 1994, Bosniaks and Croats made peace and created the joint Federation of Bosnia-Herzegovina. Peace talks with Serbs began in November 1995.

The Dayton Accords created a multiethnic and democratic government charged with conducting foreign, diplomatic, and fiscal policy. But it also recognized a second tier of government comprising two entities roughly equal in size: the Bosniak/Croat Federation and the Bosnian Serb-led Republika Srpska (RS). The federation and RS governments were charged with overseeing most government functions.

This partition makes operating in Bosnia difficult at times, said Jacobs.

“Ultranationalist parties make it very difficult to work in [the RS] because a lot of our work there is with minorities,” he said. “And they don’t want them returning.”

The Dayton Accords placed some 60,000 NATO-led peacekeepers in Bosnia to maintain peace. As peace has held up, peacekeeping forces have shrunk. Today, some 7,000 European Union peacekeepers remain.

Capital: Sarajevo; Population: 4 million; Size: Slightly smaller than West Virginia; GDP/purchasing power parity: $26.21 billion (2004 est.); GDP real growth rate: 5% (2004 est.); GDP per capita/purchasing power parity: $6,500 (2004 est.); Population living below poverty line: 25% (2004 est.); Ethnic groups: Serb 37.1%, Bosniak 48%, Croat 14.3%, other 0.6% (2000) Religions: Muslim 40%, Orthodox 31%, Roman Catholic 15%, other 14%; Languages: Bosnian, Croatian, Serbian

*Bosniak has replaced Muslim as an ethnic term, in part to avoid confusion with the religious term Muslim, an adherent of Islam.

FrontLines Acting Deputy Managing Editor Kristina Stefanova visited Bosnia-Herzegovina recently and wrote this series of articles.

Map of Bosnia-Herzegovina.


Bosnia’s Refugees Return to Restart Lives

Photo of refugee man who has returned home to Bosnia.

Vlado Konjikusic, a Serb who took his family away from the region of Livno when it became the frontline for fighting between Serbs and Croats in 1994, looks at his beehives. His house was destroyed, but he has rebuilt it and brought his wife from refuge in Serbia. The family lost most of their cattle and equipment. They live off produce from their garden, milk from two cows, and homegrown honey.


Kristina Stefanova, USAID

PRIJEDOR, Bosnia-Herzegovina—On a rainy August afternoon, Said Hamulic made his way home after a day digging a road and helping neighbors rebuild their houses. His wife, pregnant with their third child, smoked cigarettes and waited for him.

This is the life of 23,000 Bosniaks who returned to Prijedor in western Bosnia a decade after they were expelled by Serbs. Unemployment is high, and most everyone is rebuilding destroyed homes, roads, and water and electric systems.

International aid organizations such as USAID provide construction materials and help deliver power and water to new homes. They also give financial aid, seeds, agriculture tools, and livestock to returnees.

Today Prijedor is a Serb stronghold and its returnees are Bosniak; in other areas, the Croats or Bosniaks are in charge and the returnees are Serbs or from other groups.

Prijedor saw some of the war’s ugliest atrocities: Bosniaks were forcefully pushed out of their homes or arrested and put into concentration camps.

Hamulic was one of the lucky few who escaped. He and his wife Enisa went to Croatia and later to Germany. By 1998, they had two daughters, one born in each country.

The family returned to Prijedor to find their home—like every other home belonging to a Bosniak—burnt to the ground. The livestock was long gone and the cornfield leveled.

The family moved in with neighbors and, over the next two years, got building materials to rebuild their home on its old foundations. They got electricity and clean water as USAID repaired the local distribution systems. Now they have two cows.

At 66, Hamulic has lost all hope of retirement since his 13-year career at the local paper mill ended with the family’s hasty departure from Bosnia in 1992.

“I make 25 convertible marks [about $18] a day when I get paid,” Hamulic said, extending his calloused, rough hands. “Just look at my hands.”

About half of the 45,000 Bosniaks who left Prijedor have come back, one of the highest rates of return of any refugee region.

Photo of mother and daughter, returned refugees, in Bosnia.

Enisa Hamulic and her 12-year-old daughter Erma sit outside their new home. Bosniaks Enisa and Said Hamulic fled Prijedor before the war. Their two daughters were born while they lived as refugees in Croatia and, later, Germany. The family returned to Prijedor in 1998. They found their home destroyed, but have rebuilt it with international aid. Hamulic is unemployed, and his wife is expecting their third child.


Kristina Stefanova, USAID

“I wanted to be on my own land,” said Hamulic. “Many others were returning, and we wanted to be close to our friends and relatives.”

The sentiment is shared by a Serb in Bojmunti, a village near Livno, some five driving hours away from Prijedor.

“We didn’t go from here of our will, but from our will we came back,” said Vlado Konjikusic, 68, who, with his wife and son, left for Serbia in late 1994, as Livno became the frontline between Serbs and Croats.

Twenty-eight Serb families lived in Bojmunti before the war. Now 13 have come back, all to find their homes and fields burnt.

“We have to start with everything from the beginning: the house, the livestock, agricultural equipment,” said Konjikusic, who received a cow through a USAID project. “In this region we once lived off agriculture, but now we have nothing.”

USAID began supporting returnees by repairing large infrastructure throughout the country so the economy could get up and running again, said Samir Dizdar of USAID/Bosnia-Herzegovina’s Minority Reintegration Development Office. As people began returning, USAID refocused on small-scale community projects to encourage more returns.

In the late 1990s, the Agency repaired hundreds of water and wastewater systems, power plants, schools, and clinics throughout Bosnia. Four border-crossing bridges and a railroad leading to Croatia were rebuilt, as well as one internal highway that was damaged from frequent use by heavy war vehicles.

To repair the Kakanj power plant, about an hour from Sarajevo, the Agency invested $15 million to fix one generator, replace another, and install filters that reduced fumes by 97 percent. It later invested $9 million to modernize nearby coal mines that fuel Kakanj.

The plant provides electricity and heating to 350,000 residents in central Bosnia, including 150,000 people in Sarajevo.

“All the major power lines were shelled,” said Dizdar. “The idea was that cutting power lines to the villages would discourage people from returning.”

Sarajevo itself suffered power cuts 10 to15 days at a time. “And when you got it, it was for two, three hours a day,” Dizdar said.

USAID repaired major transmission lines after the war and is still hooking up distribution lines that were cut off at villages.


Maimed Journalist Writes Painful Truths About Bosnian War

Photo of worker and printing press of Bosnian newspaper.

A printing press worker reviews a freshly printed copy of Nezavisne Novine, a Bosnian newspaper that has received assistance from USAID since 1997.


USAID/Bosnia-Herzegovina

BANJA LUKA, Bosnia-Herzegovina—Journalist Zeljko Kopanja lost his legs for telling the truth.

Kopanja’s newspaper, Nezavisne Novine, was the only publication in the Serb-dominated section of Bosnia and Herzegovina—Republika Srpska (RS)—to write about Serb war crimes against Bosniaks.

Shortly after his article appeared, a bomb was planted in his car. He lost both legs.

Kopanja did not give up, and Nezavisne Novine, which USAID has supported through various projects in the last seven years, is still the only paper in the RS that objectively addresses issues like war crimes and local corruption.

The newspaper’s investigative reporting has earned it a good reputation. It is the second largest daily newspaper in Bosnia and is widely read by Bosniaks and Croats, as well as Serbs.

In 1998, USAID conducted research that helped the newspaper decide to use Latin rather than Cyrillic letters. That helped it attract Bosniak readers outside the RS.

In 2000, the Agency gave the newspaper a $500,000 loan to build a printing press. Opened in 2002, it is the only private printing press in the RS, and has been a money-maker for Nezavisne Novine. Several local publications, some government pamphlets, and a few Croatian magazines are printed here.

In 2001, a USAID-funded consultant helped the newspaper reorganize its management. The Agency also trained editors, managers, reporters, photographers, and designers.

Nezavisne Novine’s circulation is about 15,000 on weekdays and 25,000 on weekends. Kopanja also owns several magazines and a radio station.

Some 65 reporters work in the Banja Luka newsroom and 26 work in the Sarajevo bureau, which opened in 2000.

“Our staff is Serb, Croat, and Bosniak. We have a mixed hierarchy,” said Managing Editor Dragan Jerinic, adding that this helps the newspaper’s editorial objectivity.

“Journalists in Banja Luka never printed a truthful story about what was going on during the war,” he said. “We needed young people who are not burdened by those prejudices and who would write about anything.”

The average age of Nezavisne Novine reporters is 26.

In 2001, the foundation stone was being laid to rebuild a mosque in Banja Luka that was destroyed during the war, and many Bosniaks returned to the city for the event. During the ceremony, locals threw stones at the visitors. Nezavisne Novine sent an older reporter to cover to story, but he refused.

“He wouldn’t admit the reality, couldn’t write critically,” Jerinic said. “There are many here who are not willing to accept that some other people did terrible things in their name.”

After Nezavisne Novine’s investigative reporting last year, legal action was taken against a forestry company accused of funding war criminals. Reports also led to the restriction of imports of materials used to make synthetic heroin and crack cocaine.

Since 1997, USAID has supported media projects in Bosnia, working with radio and television stations, as well as magazines and newspapers. Of the dozens of outlets originally assisted, about 10 are now at the core of Bosnia’s independent media.


Bosnian Businesses and Exports Expand Through Loan Program

DOBOJ, Bosnia-Herzegovina—Muharem Salihbasic and his family left this city in 1992, after he was forced out of his job as manager at a large fruit and vegetable processing plant. But he was soon back in business. Salihbasic rented space in a nearby city and hired his family members and a dozen former coworkers to process fruits and vegetables into marmalades and other products.

Now, more than a decade later, and with extensive assistance from USAID, the company sells 200 products under four brands, here and abroad.

“When we started, it was very primitive,” said Salihbasic’s son Edin, who heads the marketing department and has been to the United States for quality control and marketing training three times through USAID. “It was a lot of manual work—like fire cooking in huge pots and much stirring. Many people told my father he was crazy, but he had a vision.”

A tomato concentrate and plum butter were the first products sold by the company that the elder Salihbasic named Vegafruit. Around that time, the company’s annual production was 200 tons. After receiving several loans and other kinds of U.S. assistance—for quality control, financial management, design, marketing, and the like—the company is producing more than 18,000 tons per year.

Vegafruit is one of several hundred companies USAID helped through its Business Development Program (BDP), which has disbursed $162 million in loans.

These companies today are the backbone of the Bosnian private business sector and account for half of the country’s exports, said Amira Vejzagic-Ramhorst, who managed the project at USAID. Among BDP’s borrowers are manufacturing, forestry, and construction companies. BDP loans have helped create more than 10,000 new jobs, Vejzagic-Ramhorst said.

Photo of Vegafruit production line.

Small cucumbers moving through a production line to become pickles at Vegafruit. The company, which has received extensive assistance from USAID, produces more than 18,000 tons of canned vegetables and fruits per year. Pickles are one of its main products.


Kristina Stefanova, USAID

In 1996, Vegafruit borrowed $800,000 to build a headquarters and invest in new equipment, packaging, and labeling. A year later, the company took out another $1.5 million loan to expand its production line. The company expanded from 20 to 260 full-time workers and hires another 100 seasonal workers.

Miles away in southeast Bosnia, another loan recipient, herbal drug maker Pharmamed, has grown in nine years to employ 62 workers.

Pharmamed General Director Sead Medanhodzic headed Bosnia’s association of pharmacists until he and his family became refugees at the start of the war. His son went to Canada, and he and his wife and daughter settled in Croatia.

In 1996, they returned to Travnik, in Bosnia. Medanhodzic pooled the family savings, borrowed money from friends, and purchased herbs and basic equipment. Soon he, his wife, and daughter—all pharmacists—were making honey- and herbal-based teas and cosmetics.

Two years later, BDP fieldworkers contacted the company. Soon, Pharmamed was developing a business plan, and its two employees were trained in quality control and management. Pharmamed’s first loan went to building a production plant. Meanwhile, sales grew as Medanhodzic drove his company’s products to pharmacies around the country.

By 2002, Pharmamed had borrowed a total of about $2 million. The company had a state-of-the-art, 16,000-square-foot production plant, along with a dozen vans and trucks to distribute its products.

“Last year, we were certified to sell our products in Europe, and now we are exporting to Croatia and Kosovo,” Medanhodzic said.

Pharmamed also packages and distributes products of Croatian and German drug companies and works with them to distribute some of Pharmamed’s 150 products.

“USAID really gave us a chance to keep moving ahead,” Medanhodzic said. “We are always invited to meetings where we can meet potential partners, and we really couldn’t be where we are today without their assistance.”


Bullet-Scarred Hotel Gets Facelift

SARAJEVO, Bosnia-Herzegovina—The Holiday Inn was built to house athletes in the 1984 Olympic Winter Games, but a decade later it was the only functioning hotel and shelter for foreign reporters covering the war.

The unlovely yellow hotel became something of an icon, its battered façade appearing with regularity on television screens around the world, a symbol of the bloody conflict that tore Bosnia-Herzegovina apart.

Last year, on its 20th birthday, the Holiday Inn was privatized, with U.S. assistance. Its new owner, an Austrian consortium, will repair the existing building and add a 22-floor tower with more rooms, a conference center, shops, restaurants, and a parking lot. It will also hire another 800 people.

The Bosnian government tried to sell the hotel in 2001, but offered prices were low and corruption was suspected, so USAID stepped in to help. Starting in 2003, the Agency performed financial projections, prepared all the information for potential buyers, and participated in sale negotiations lasting almost a year.

Tafro Fahrudin, manager for the hotel’s financial department, remembers when the bright yellow, squarish building that still bears many bullet holes and shell marks was under constant attack. Power only came on so that meals could be cooked and so reporters could write and transmit stories to editors abroad.

“We bought everything on the black market—fuel, food. One liter of fuel then cost us about $15,” he said. “Many of our employees were wounded as they came to work, but luckily we didn’t lose any of them.”

But mostly Fahrudin thinks ahead, envisioning a Holiday Inn that will be outfitted with fast internet connections and feature high-tech information and telephone systems that allow a Japanese guest to dial up and watch Tokyo television programming.

“In half an hour you can drive to the Olympic mountains from here,” he said. “This is a small but very beautiful country. Tourism is our future.”

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