MCO vs. FFS Satisfaction
(by aspect of service)
Ease of obtaining prescriptions
Much better than before = 45%
Somewhat better than before = 15%
About the same now as before = 31%
Somewhat worse than before = 6%
Much worse than before = 4%
Amount spent on prescriptions
Much better than before = 50%
Somewhat better than before = 7%
About the same now as before = 40%
Somewhat worse than before = 2%
Much worse than before = 2%
Satisfaction with healthcare services received
Much better than before = 38%
Somewhat better than before = 23%
About the same now as before = 32%
Somewhat worse than before = 4%
Much worse than before = 4%
Ease of seeing a doctor
Much better than before = 33%
Somewhat better than before = 13%
About the same now as before = 36%
Somewhat worse than before = 11%
Much worse than before = 7%
Rating of doctors and other providers
Much better than before = 33%
Somewhat better than before = 10%
About the same now as before = 49%
Somewhat worse than before = 5%
Much worse than before = 3%