| Items Rank Ordered by Position Response |
| Question | Survey Section | Positive Responses |
| (20) The work I do is important. | Recruitment, Development, & Retention | 90.8% |
| (69) How satisfied are you with paid vacation time? | Satisfaction with Benefits | 87.7% |
| (54) Employees use information technology (for example, intranet, shared networks) to perform work. | Learning (Knowledge Management) | 87.3% |
| (70) How satisfied are you with paid leave for illness (for example, personal), including family care situations (for example, childbirth/adoption or elder care)? | Satisfaction with Benefits | 84.3% |
| (19) I know how my work relates to the agency's goals and priorities. | Recruitment, Development, & Retention | 83.9% |
| (1) The people I work with cooperate to get the job done. | Personal Work Experiences | 83.9% |
| (6) I like the kind of work I do. | Personal Work Experiences | 83.8% |
| (10) How would you rate the overall quality of work done by your work group? | Personal Work Experiences | 83.4% |
| (33) I am held accountable for achieving results. | Performance Culture | 81.8% |
| (50) Employees have electronic access to learning and training programs readily available at their desk. | Learning (Knowledge Management) | 78.6% |
| (42) Employees are protected from health and safety hazards on the job. | Leadership | 76.2% |
| (53) Employees in my work unit share job knowledge with each other. | Learning (Knowledge Management) | 75.4% |
| (12) My supervisor supports my need to balance work and other life issues. | Recruitment, Development, & Retention | 75.3% |
| (43) My organization has prepared employees for potential security threats. | Leadership | 74.1% |
| (11) The workforce has the job-relevant knowledge and skills necessary to accomplish organizational goals. | Recruitment, Development, & Retention | 73.8% |
| (5) My work gives me a feeling of personal accomplishment. | Personal Work Experiences | 73.4% |
| (3) I have enough information to do my job well. | Personal Work Experiences | 73.4% |
| (61) Considering everything, how satisfied are you with your job? | Job Satisfaction | 68.5% |
| (21) Physical conditions (for example, noise level, temperature, lighting, cleanliness in the workplace) allow employees to perform their jobs well. | Recruitment, Development, & Retention | 67.2% |
| (9) Overall, how good a job do you feel is being done by your immediate supervisor/team leader? | Personal Work Experiences | 66.2% |
| (8) I recommend my organization as a good place to work. | Personal Work Experiences | 65.5% |
| (36) Managers/supervisors/team leaders work well with employees of different backgrounds. | Performance Culture | 65.2% |
| (49) Supervisors/team leaders in my work unit support employee development. | Learning (Knowledge Management) | 64.5% |
| (32) In my most recent performance appraisal, I understood what I had to do to be rated at different performance levels (for example, Fully Successful, Outstanding). | Performance Culture | 64.3% |
| (7) I have trust and confidence in my supervisor. | Personal Work Experiences | 64.2% |
| (2) I am given a real opportunity to improve my skills in my organization. | Personal Work Experiences | 64.0% |
| (30) My performance appraisal is a fair reflection of my performance. | Performance Culture | 63.2% |
| (18) My talents are used well in the workplace. | Recruitment, Development, & Retention | 62.3% |
| (65) How satisfied are you with health insurance benefits? | Satisfaction with Benefits | 62.0% |
| (64) How satisfied are you with retirement benefits? | Satisfaction with Benefits | 60.9% |
| (4) I feel encouraged to come up with new and better ways of doing things. | Personal Work Experiences | 60.7% |
| (13) Supervisors/team leaders in my work unit provide employees with the opportunities to demonstrate their leadership skills. | Recruitment, Development, & Retention | 60.6% |
| (62) Considering everything, how satisfied are you with your pay? | Job Satisfaction | 60.4% |
| (66) How satisfied are you with life insurance benefits? | Satisfaction with Benefits | 60.2% |
| (46) Prohibited Personnel Practices (for example, illegally discriminating for or against any employee/applicant, obstructing a person's right to compete for employment, knowingly violating veterans' preference requirements) are not tolerated. | Leadership | 60.1% |
| (17) My workload is reasonable. | Recruitment, Development, & Retention | 60.0% |
| (35) Policies and programs promote diversity in the workplace (for example, recruiting minorities and women, training in awareness of diversity issues, mentoring). | Performance Culture | 59.7% |
| (40) Managers communicate the goals and priorities of the organization. | Leadership | 59.7% |
| (48) Supervisors/team leaders provide employees with constructive suggestions to improve their job performance. | Learning (Knowledge Management) | 58.3% |
| (41) Managers review and evaluate the organization's progress toward meeting its goals and objectives. | Leadership | 57.5% |
| (63) Considering everything, how satisfied are you with your organization? | Job Satisfaction | 57.5% |
| (34) Supervisors/team leaders in my work unit are committed to a workforce representative of all segments of society. | Performance Culture | 56.8% |
| (31) Discussions with my supervisor/team leader about my performance are worthwhile. | Performance Culture | 56.2% |
| (60) How satisfied are you with the training you receive for your present job? | Job Satisfaction | 55.3% |
| (52) Managers promote communication among different work units (for example, about projects, goals, needed resources). | Learning (Knowledge Management) | 54.5% |
| (51) My training needs are assessed. | Learning (Knowledge Management) | 53.4% |
| (55) How satisfied are you with your involvement in decisions that affect your work? | Job Satisfaction | 53.4% |
| (15) The skill level in my work unit has improved in the past year. | Recruitment, Development, & Retention | 52.7% |
| (37) I have a high level of respect for my organization's senior leaders. | Leadership | 51.8% |
| (16) I have sufficient resources (for example, people, materials, budget) to get my job done. | Recruitment, Development, & Retention | 51.2% |
| (47) I can disclose a suspected violation of any law, rule or regulation without fear of reprisal. | Leadership | 50.5% |
| (57) How satisfied are you with the recognition you receive for doing a good job? | Job Satisfaction | 50.3% |
| (39) My organization's leaders maintain high standards of honesty and integrity. | Leadership | 49.5% |
| (56) How satisfied are you with the information you receive from management on what's going on in your organization? | Job Satisfaction | 48.1% |
| (45) Arbitrary action, personal favoritism and coercion for partisan political purposes are not tolerated. | Leadership | 47.7% |
| (74) How satisfied are you with alternative work schedules? | Satisfaction with Benefits | 46.9% |
| (25) Employees are rewarded for providing high quality products and services to customers. | Performance Culture | 46.1% |
| (14) My work unit is able to recruit people with the right skills. | Recruitment, Development, & Retention | 44.9% |
| (24) Employees have a feeling of personal empowerment with respect to work processes. | Performance Culture | 43.8% |
| (58) How satisfied are you with the policies and practices of your senior leaders? | Job Satisfaction | 42.3% |
| (28) Awards in my work unit depend on how well employees perform their jobs. | Performance Culture | 41.4% |
| (26) Creativity and innovation are rewarded. | Performance Culture | 40.0% |
| (38) In my organization, leaders generate high levels of motivation and commitment in the workforce. | Leadership | 39.9% |
| (44) Complaints, disputes or grievances are resolved fairly in my work unit. | Leadership | 39.4% |
| (59) How satisfied are you with your opportunity to get a better job in your organization? | Job Satisfaction | 39.0% |
| (22) Promotions in my work unit are based on merit. | Performance Culture | 35.2% |
| (68) How satisfied are you with the flexible spending account (FSA) program? | Satisfaction with Benefits | 34.8% |
| (67) How satisfied are you with long term care insurance benefits? | Satisfaction with Benefits | 32.0% |
| (29) In my work unit, differences in performance are recognized in a meaningful way. | Performance Culture | 31.4% |
| (23) In my work unit, steps are taken to deal with a poor performer who cannot or will not improve. | Performance Culture | 29.6% |
| (72) How satisfied are you with work/life programs (for example, health and wellness, employee assistance, elder care, and support groups)? | Satisfaction with Benefits | 28.5% |
| (27) Pay raises depend on how well employees perform their jobs. | Performance Culture | 25.6% |
| (73) How satisfied are you with telework/telecommuting? | Satisfaction with Benefits | 22.6% |
| (71) How satisfied are you with child care subsidies? | Satisfaction with Benefits | 9.1% |