Two scales were returned.
Both were observed to be missing the small set screw with passes through the hooked end that attaches over the bolt in the lift.
The purpose of the setscrew is to prevent the assembly, when not under load, from being bumped and becoming unhooked from the lift body and falling on the pt.
When loaded, as when moving a pt, it is not possible for the unit to lift up and unhook from cross bolt.
The absence of the screw does not reduce the lifting performance of the lilft.
No correlation between missing screw and complaint.
Invacare does not instal this screw.
The screw ships with the product for installation by the facility when the scale is installed.
No malfunction occurred.
This scale is not part of a field action currently under way.
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