skip navigation
National Criminal Justice Reference Service
Login | Subscribe/Register | Manage Account | Shopping Cartshopping cart icon | Help | Contact Us | Home     
National Criminal Justice Reference Service
  Advanced Search
Search Help
     
| | | | |
place holder
Administered by the Office of Justice Programs U.S. Department of Justice Office of Justice Programs Seal National Criminal Justice Reference Service National Criminal Justice Reference Service Office of Justice Programs Seal National Criminal Justice Reference Service
Topics
A-Z Topics
Corrections
Courts
Crime
Crime Prevention
Drugs
Justice System
Juvenile Justice
Law Enforcement
Victims
Left Nav Bottom Line
Home / NCJRS Abstract

Publications
 

NCJRS Abstract


The document referenced below is part of the NCJRS Library collection.
To conduct further searches of the collection, visit the NCJRS Abstracts Database.

How to Obtain Documents
 
NCJ Number: NCJ 220249  
Title: STEPS--Structured Tactical Engagement Process: A Model for Crisis Negotiation
Journal: Journal of Police Crisis Negotiations  Volume:7  Issue:2  Dated:2007  Pages:29 to 51
Author(s): Brad Kelin Ph.D. ; C. Meghan McMurtry B.A.
Publisher Url*: http://www.haworthpressinc.com/ 
Publication Date: 2007
Pages: 23
Type: Theoretical research
Origin: United States
Language: English
Annotation: This article presents a new theory of crisis negotiation called the Structured Tactical Engagement Process (STEPS), which is a flexible model that provides an overall framework for both understanding and influencing a barricaded subject's behavior so as to achieve a peaceful resolution.
Abstract: STEPS views the crisis situation as a behavioral problem, and the goal of any crisis negotiation is always to change the subject's behavior so that he/she develops the motivation and commitment to surrender peacefully. The STEPS model is based on four assumptions. First, each crisis situation shares a common behavioral goal, i.e., peaceful surrender. Second, barricaded subjects may be at different stages of readiness to commit to the behavior necessary for peaceful resolution. Third, a crisis negotiator's goal is to work with the subject so as to move him/her through the stages of readiness to the final stage of peaceful surrender. Fourth, a subject must move through the steps in order for a crisis to end in the subject's voluntary, peaceful surrender. In the STEPS model, the stages of the subject's behavioral changes proceed from "precontemplation" to "contemplation," to "preparation," and finally to "action." In the "precontemplation" stage, the subject is unable or unwilling to consider the seriousness of his/her situation. At the "contemplation" stage, the subject begins to acknowledge that he/she is in a situation that will require cooperation with law enforcement for the situation to have an outcome that benefits him/her. At the "preparation" stage, the subject agrees there is a problem and is beginning to consider alternative solutions. In the final stage of "action," the subject accepts and commits to the negotiator's proposed resolution of peaceful surrender. This article explains how the STEPS model can be integrated into existing crisis negotiation training. 26 references
Main Term(s): Police hostage negotiations training
Index Term(s): Crisis intervention ; Police hostage-negotiation units ; Crisis management ; Police crisis intervention ; Hostage negotiations
 
To cite this abstract, use the following link:
http://www.ncjrs.gov/App/Publications/abstract.aspx?ID=242049

* A link to the full-text document is provided whenever possible. For documents not available online, a link to the publisher's web site is provided.


Contact Us | Feedback | Site Map
Freedom of Information Act | Privacy Statement | Legal Policies and Disclaimers | USA.gov

U.S. Department of Justice | Office of Justice Programs | Office of National Drug Control Policy

place holder