Server: alida
Database: Landex
User: alida

_LANDEX top level	EPC	
Group	Event-process chain (EPC) diagrams	
     Last user	alida	
     Time of generation	May 26, 2004 1:35:26 AM	
     Creator	alida	
     Description/Definition	This model shows the top level EPC for LANDEX in terms of functional areas, organizational responsibility and the software each contains.	
     Last change	Apr 19, 2007 3:06:18 PM	

Object name	Object type	Relationship type	Object name	Object type	
Business guidance in place	Event				
Description/Definition	Service levels determined. The maturity of the governance set should always be aligned with the capability maturity level of Landex.				
Identifier	3003				
Last user	system				
Last change	Dec 12, 2005 9:27:48 AM				
Time of generation	Dec 20, 2003 12:20:20 PM				
Creator	alida				
		creates	Business guidance in place	Event	
		is evaluated by	Enterprise management and support	Rule	
Client need satisfied	Event				
Creator	alida				
Last user	alida				
Last change	May 26, 2004 2:09:25 AM				
Time of generation	May 26, 2004 2:09:25 AM				
		creates	Client need satisfied	Event	
		is evaluated by	KPI monitor	Rule	
Company has productive work environment	Event				
Creator	alida				
Last user	alida				
Last change	Apr 19, 2007 2:59:55 PM				
Time of generation	Apr 17, 2007 11:52:31 AM				
		creates	Company has productive work environment	Event	
		is evaluated by	Shared services managed	Rule	
Company has the right workers	Event				
Time of generation	Apr 17, 2007 11:52:31 AM				
Creator	alida				
Last change	Apr 19, 2007 2:59:55 PM				
Last user	alida				
		is evaluated by	Shared services managed	Rule	
		creates	Company has the right workers	Event	
Company has working infra structure	Event				
Last change	Dec 12, 2005 9:08:54 AM				
Time of generation	Dec 20, 2003 12:20:20 PM				
Last user	system				
Creator	alida				
		leads to	Company has working infra structure	Event	
		is evaluated by	Capability improvement_START	Rule	
Exnternal and internal branding controlled	Event				
Last user	alida				
Last change	Apr 19, 2007 2:59:55 PM				
Creator	alida				
Time of generation	Apr 17, 2007 11:52:31 AM				
		is evaluated by	Shared services managed	Rule	
		creates	Exnternal and internal branding controlled	Event	
Financial processes in place	Event				
Time of generation	Apr 17, 2007 11:52:31 AM				
Creator	alida				
Last user	alida				
Last change	Apr 17, 2007 11:52:31 AM				
		creates	Financial processes in place	Event	
		is evaluated by	Shared services managed	Rule	
Improvement opportunity identified	Event				
Last user	alida				
Creator	alida				
Time of generation	Nov 10, 2005 1:08:31 PM				
Last change	Nov 10, 2005 1:25:30 PM				
		creates	Improvement opportunity identified	Event	
		is evaluated by	Improvement type	Rule	
Industry need exists	Event				
Last change	Dec 12, 2005 9:26:21 AM				
Creator	alida				
Identifier	3000				
Time of generation	Oct 26, 2005 9:53:53 AM				
Last user	system				
		is evaluated by	Capability improvement_START	Rule	
Industry need exists	Event				
Last change	Dec 12, 2005 9:26:21 AM				
Creator	alida				
Identifier	3000				
Time of generation	Oct 26, 2005 9:53:53 AM				
Last user	system				
		is evaluated by	Governance maintenance_START	Rule	
landex.co.za entered in browser	Event				
Time of generation	Dec 17, 2006 5:30:33 PM				
Last change	Apr 13, 2007 6:16:30 PM				
Last user	alida				
Creator	alida				
		activates	Provide website service	Function	
		leads to	landex.co.za entered in browser	Event	
LANDEX has capacity to trade	Event				
Last change	Dec 10, 2005 5:13:57 PM				
Last user	system				
Description/Definition	Landex cannot market its products until they are ready. Landex must have a complete product that the client can buy and the client must be able to pay before the service can be rendered. Also, Landex must be able to handle large volumes data at an acceptable service level.				
Time of generation	Dec 20, 2003 12:50:44 PM				
Creator	alida				
		creates	LANDEX has capacity to trade	Event	
		is evaluated by	Marketing readiness_START	Rule	
Market awareness created	Event				
Last user	alida				
Time of generation	Jun 5, 2004 5:09:32 PM				
Creator	system				
Last change	Apr 17, 2007 10:01:24 AM				
		is evaluated by	User wants to use LANDEX	Rule	
		creates	Market awareness created	Event	
Products and processes developed	Event				
Creator	alida				
Last change	Nov 21, 2006 1:01:06 PM				
Description/Definition	Capable when: 1. Products developed. 2. IT Systems ready to trade. 3. Stakeholders bought in.				
Time of generation	Dec 20, 2003 12:50:09 PM				
Last user	system				
		creates	Products and processes developed	Event	
		is evaluated by	Capacity maintenance_START	Rule	
Strategic planning time	Event				
Last change	Apr 17, 2007 10:21:01 AM				
Last user	alida				
Identifier	3001				
Time of generation	Dec 20, 2003 12:20:20 PM				
Creator	alida				
		is evaluated by	Governance maintenance_START	Rule	
User has need for targeted advertising	Event				
Creator	alida				
Last change	Apr 5, 2007 5:39:52 PM				
Time of generation	Dec 20, 2003 12:20:20 PM				
Last user	alida				
		is evaluated by	Marketing readiness_START	Rule	
Develop products and services	Function				
Identifier	APQC 2.0				
Creator	alida				
Time of generation	Feb 2, 2007 4:09:18 PM				
Short description	Design and develop products and services				
Last change	Mar 16, 2007 10:28:22 AM				
Last user	alida				
Description/Definition	Successful execution of this function will equip a company with the CAPABILITY (products, services, skills, knowledge and IP) to trade as a provider of products and services for role players in its target market.				
		creates	Products and processes developed	Event	
		carries out	Develop products and services	Function	
		is input for	Develop products and services	Function	
		activates	Develop products and services	Function	
Manage branding resources	Function				
Short description	Manage external relations				
Last change	Feb 23, 2007 2:48:37 PM				
Last user	alida				
Creator	system				
Identifier	APQC 11.				
Time of generation	Feb 2, 2004 10:55:24 AM				
Description/Definition	The successful implementation of this process will ensure that the branding of the company, from prototype to production, and the way external relationships are handled, as well as the style documents are maintained, are aligned with company strategy, product roll-out and market penetration.				
		creates	Exnternal and internal branding controlled	Event	
		carries out	Manage branding resources	Function	
		is input for	Manage branding resources	Function	
		activates	Manage branding resources	Function	
Manage continuous improvement	Function				
Identifier	APQC 12.0				
Time of generation	Apr 20, 2004 3:46:43 PM				
Author	Alida				
Last user	alida				
Description/Definition	Successful implementation of this function will result in: - Maintenance of the company's process models. - Identification of KPAs of strategic objectives - Implementation of the measures for KPAs - Collecting of measurements. - Reporting of measurements.				
Remark/Example	NOTE: First task will be to publish process web on intranet and show measures for balanced score cards (BSC) on the identified processes. Be aware of the "sucking" factor. If Landex sucks, we will loose our clients. 				
Short description	Manage knowledge, improvement and change				
Creator	system				
Last change	Mar 2, 2007 3:56:33 PM				
		creates	Improvement opportunity identified	Event	
		is input for	Manage continuous improvement	Function	
		carries out	Manage continuous improvement	Function	
		activates	Manage continuous improvement	Function	
Manage facility resources	Function				
Last user	alida				
Time of generation	Apr 15, 2004 10:52:05 AM				
Creator	system				
Short description	7.0 Manage information technology 9.0 Acquire, construct and manage property				
Description/Definition	This functional area deals with office- and IT facilities, including PC's, faxes, printers and 24/7 internet connectivity.				
Last change	Mar 2, 2007 4:04:59 PM				
Identifier	APQC 7, 9, 10				
		creates	Company has productive work environment	Event	
		is input for	Manage facility resources	Function	
		carries out	Manage facility resources	Function	
		activates	Manage facility resources	Function	
Manage financial resources	Function				
Identifier	APQC 8.0				
Short description	Manage financial resources				
Last change	Feb 23, 2007 2:49:29 PM				
Last user	alida				
Creator	system				
Time of generation	Feb 2, 2004 10:51:15 AM				
Description/Definition	Plan, organise, direct and control company finance.				
		creates	Financial processes in place	Event	
		carries out	Manage financial resources	Function	
		activates	Manage financial resources	Function	
		is input for	Manage financial resources	Function	
Manage governing resources	Function				
Time of generation	Dec 19, 2003 12:43:13 PM				
Creator	alida				
Description/Definition	Successful implementation of this function will result in  1. Assuring that strategic planning is done annually or whichever period requred.   2. Objectives set for business, related to objectives for each function in the organization.  3. KPA for objectives, with measuremenys identified.  4. Published strategies/policies as needed, when needed, by organizational unit responsible.				
Short description	Develop vision and strategy				
Last change	Mar 2, 2007 8:53:56 PM				
Last user	alida				
Identifier	APQC 1.				
		creates	Business guidance in place	Event	
		carries out	Manage governing resources	Function	
		is input for	Manage governing resources	Function	
		accepts	Manage governing resources	Function	
		activates	Manage governing resources	Function	
		has consulting role in	Manage governing resources	Function	
Manage human resources	Function				
Short description	Develop and manage human capital				
Last change	Feb 23, 2007 2:49:54 PM				
Last user	alida				
Creator	system				
Description/Definition	This functional area deals with obtaining the right people with the right skills at the right place at the right time.				
Time of generation	Feb 2, 2004 10:55:24 AM				
Identifier	APQC 6.0				
		is input for	Manage human resources	Function	
		activates	Manage human resources	Function	
		creates	Company has the right workers	Event	
		carries out	Manage human resources	Function	
Manage trading readiness	Function				
Short description	Deliver products and services				
Last change	Mar 2, 2007 3:51:42 PM				
Identifier	APQC 4.				
Remark/Example	LANDEX: having enough bandwidth from servers to market, databases that do not suck with sparse data, etc.				
Description/Definition	Successful implementation of this process will make sure that the company has the CAPACITY to maintain service excellence.				
Creator	alida				
Last user	alida				
Time of generation	Dec 19, 2003 12:55:27 PM				
		activates	Manage trading readiness	Function	
		creates	LANDEX has capacity to trade	Event	
		carries out	Manage trading readiness	Function	
		is input for	Manage trading readiness	Function	
Market product and services	Function				
Creator	alida				
Identifier	APQC 3.0				
Time of generation	Feb 8, 2007 3:46:16 PM				
Short description	Market and sell products and services				
Last user	alida				
Last change	Feb 26, 2007 11:56:19 AM				
Description/Definition	Successful implementation of this process will ensure that LANDEX grows it base of new advertisers, as well as maintaining its current advertisers.				
		is input for	Market product and services	Function	
		carries out	Market product and services	Function	
		activates	Market product and services	Function	
		creates	Market awareness created	Event	
Provide website service	Function				
Time of generation	Apr 15, 2004 10:52:05 AM				
Creator	system				
Last user	alida				
Description/Definition	Serves the different segments of the customer base identified in the LANDEX value chain via a website.				
Last change	Mar 16, 2007 11:30:22 AM				
		activates	Provide website service	Function	
		is technically responsible for	Provide website service	Function	
		creates	Client need satisfied	Event	
		is input for	Provide website service	Function	
		decides on	Provide website service	Function	
Board of Directors	Group				
Last user	alida				
Stereotype	organizationalUnit				
Last change	Jan 15, 2007 1:45:04 PM				
Creator	alida				
Description/Definition	ggg				
Time of generation	Dec 20, 2003 11:24:28 AM				
Identifier	075				
		accepts	Manage governing resources	Function	
Branding and Public Relationships	Organizational unit				
Last change	Feb 26, 2007 12:35:32 PM				
Stereotype	organizationalUnit				
Time of generation	May 28, 2004 7:51:42 PM				
Creator	system				
Identifier	050				
Last user	alida				
Description/Definition	Looking after the corporate branding:  Landex brand (logo, differentiators, etc.) Also looking after public relationships.				
		carries out	Manage branding resources	Function	
Executive Management	Organizational unit				
Time of generation	Dec 20, 2003 11:38:37 AM				
Description/Definition	ggg				
Creator	alida				
Identifier	002				
Stereotype	group				
Last change	Jan 15, 2007 1:45:04 PM				
Last user	alida				
		has consulting role in	Manage governing resources	Function	
Facilities	Organizational unit				
Identifier	040				
Stereotype	organizationalUnit				
Creator	system				
Last user	system				
Description/Definition	Responsible for office and ICT facilities required to provide an efficient work place.				
Last change	Jul 24, 2006 12:30:14 PM				
Time of generation	Dec 9, 2005 8:56:45 AM				
		carries out	Manage facility resources	Function	
Finance	Organizational unit				
Last user	system				
Identifier	020				
Description/Definition	Responsible for managing compnay finances.				
Last change	Jul 24, 2006 12:29:55 PM				
Creator	system				
Time of generation	May 28, 2004 6:52:59 PM				
Stereotype	organizationalUnit				
		carries out	Manage financial resources	Function	
Governance Maintenance	Organizational unit				
Last user	alida				
Identifier	000				
Creator	system				
Description/Definition	Responsible for setting the strategic direction of the company, asserting quality objectives and company values.				
Time of generation	May 28, 2004 7:02:10 PM				
Last change	Apr 17, 2007 10:24:33 AM				
Stereotype	organizationalUnit				
		carries out	Manage governing resources	Function	
Human Resources	Organizational unit				
Last user	alida				
Identifier	030				
Last change	Feb 26, 2007 10:13:45 AM				
Stereotype	organizationalUnit				
Description/Definition	Responsible for manning of the company and organizational development.				
Creator	system				
Time of generation	May 28, 2004 6:52:59 PM				
		carries out	Manage human resources	Function	
Process Improvement	Organizational unit				
Stereotype	organizationalUnit				
Time of generation	May 26, 2004 1:51:49 AM				
Creator	alida				
Identifier	010				
Last user	alida				
Description/Definition	Responsible to align company processes with set governance directives as measured against set service levels.				
Last change	Feb 26, 2007 10:59:24 AM				
		carries out	Manage continuous improvement	Function	
Products	Organizational unit				
Identifier	060				
Last user	alida				
Creator	alida				
Time of generation	May 26, 2004 2:04:49 AM				
Description/Definition	Responsible for researching, designing and development of products from business concept to where the product is deployed, ready for service delivery.				
Stereotype	organizationalUnit				
Last change	Feb 26, 2007 10:33:02 AM				
		carries out	Develop products and services	Function	
Projects Office	Organizational unit				
Creator	alida				
Identifier	070				
Time of generation	Dec 20, 2003 11:18:49 AM				
Description/Definition	Responsible to manage trading readiness and capacity management, i.e. to make sure that products that are ready to roll out can be serviced according to the service levels set. 				
Last user	system				
Last change	Jul 24, 2006 12:28:50 PM				
Stereotype	organizationalUnit				
		carries out	Manage trading readiness	Function	
Sales and Marketing	Organizational unit				
Creator	alida				
Description/Definition	Responsible for marketing and selling Landex products. 				
Last user	system				
Stereotype	organizationalUnit				
Last change	Jan 26, 2007 10:41:13 AM				
Identifier	080				
Time of generation	Dec 20, 2003 11:18:49 AM				
		carries out	Market product and services	Function	
Service Delivery	Organizational unit				
Description/Definition	Responsible that users of Landex are serviced according to their needs and set service levels.				
Time of generation	Dec 20, 2003 11:18:49 AM				
Last user	system				
Stereotype	organizationalUnit				
Last change	Jul 24, 2006 12:28:57 PM				
Identifier	090				
Creator	alida				
		is technically responsible for	Provide website service	Function	
User	Person type				
Time of generation	Mar 16, 2007 6:35:38 PM				
Last change	Apr 3, 2007 11:45:47 AM				
Last user	alida				
Creator	alida				
		decides on	Provide website service	Function	
Capability improvement_START	Rule				
Identifier	0005				
Creator	alida				
Description/Definition	Phase 1 capability will be only those functions required to launch the initial service. It exculdes maps.				
Time of generation	Nov 15, 2005 11:07:48 AM				
Last change	Dec 10, 2005 5:08:43 PM				
Last user	system				
		is evaluated by	Capability improvement_START	Rule	
		is evaluated by	Capability improvement_START	Rule	
		links	Capability improvement_START	Rule	
		activates	Develop products and services	Function	
Capacity maintenance_START	Rule				
Identifier	0002				
Time of generation	Nov 10, 2005 2:47:20 PM				
Link 1	D:\ARIS Repository Files\Business rules\2.xls				
Last user	system				
Description/Definition	Capacity should be aligned with the capability and expected product usage.				
Title 1	When to do capacity maintenance				
Last change	Dec 10, 2005 5:10:12 PM				
Creator	alida				
		links	Capacity maintenance_START	Rule	
		activates	Manage trading readiness	Function	
		is evaluated by	Capacity maintenance_START	Rule	
Enterprise management and support	Rule				
Creator	alida				
Time of generation	Apr 17, 2007 10:31:16 AM				
Gateway type	OR				
Last user	alida				
Last change	Apr 19, 2007 3:06:47 PM				
		activates	Manage human resources	Function	
		links	Enterprise management and support	Rule	
		activates	Manage financial resources	Function	
		is evaluated by	Enterprise management and support	Rule	
		activates	Manage facility resources	Function	
		activates	Manage branding resources	Function	
Governance maintenance_START	Rule				
Identifier	0001				
Description/Definition	An activity performed for the purpose of governance maintenace is triggered either as a response to market need or process improvement.				
Title 1	When to maintain governance				
Link 1	D:\ARIS Repository Files\Business rules\1.xls				
Creator	alida				
Time of generation	Oct 26, 2005 10:05:05 AM				
Last user	system				
Last change	Dec 12, 2005 8:57:57 AM				
		is evaluated by	Governance maintenance_START	Rule	
		activates	Manage governing resources	Function	
		links	Governance maintenance_START	Rule	
		is evaluated by	Governance maintenance_START	Rule	
Improvement type	Rule				
Time of generation	Apr 17, 2007 10:07:23 AM				
Last user	alida				
Creator	alida				
Last change	Apr 19, 2007 3:05:20 PM				
Gateway type	OR				
		links	Capacity maintenance_START	Rule	
		links	Enterprise management and support	Rule	
		links	Marketing readiness_START	Rule	
		links	Capability improvement_START	Rule	
		is evaluated by	Improvement type	Rule	
		links	Governance maintenance_START	Rule	
KPI monitor	Rule				
Last change	Apr 19, 2007 3:02:00 PM				
Operator type	OR				
Last user	alida				
Time of generation	Apr 17, 2007 10:15:47 AM				
Creator	alida				
Gateway type	OR				
		is evaluated by	KPI monitor	Rule	
		links	KPI monitor	Rule	
		activates	Manage continuous improvement	Function	
Marketing readiness_START	Rule				
Last user	system				
Time of generation	Oct 26, 2005 10:01:19 AM				
Creator	alida				
Identifier	0003				
Last change	Apr 19, 2006 12:13:52 PM				
Description/Definition	Ready to trade when client has a need, products ready and service levels objectives are acchievable.				
		links	Marketing readiness_START	Rule	
		is evaluated by	Marketing readiness_START	Rule	
		activates	Market product and services	Function	
		is evaluated by	Marketing readiness_START	Rule	
Shared services managed	Rule				
Gateway type	OR				
Last change	Apr 19, 2007 3:06:18 PM				
Last user	alida				
Creator	alida				
Time of generation	Apr 17, 2007 11:45:16 AM				
		is evaluated by	Shared services managed	Rule	
		is evaluated by	Shared services managed	Rule	
		leads to	Company has working infra structure	Event	
		is evaluated by	Shared services managed	Rule	
		is evaluated by	Shared services managed	Rule	
User wants to use LANDEX	Rule				
Last user	alida				
Gateway type	XOR (data-based)				
Time of generation	Apr 17, 2007 9:57:12 AM				
Creator	alida				
Last change	Apr 19, 2007 3:04:14 PM				
		is evaluated by	User wants to use LANDEX	Rule	
		links	KPI monitor	Rule	
		leads to	landex.co.za entered in browser	Event	
Branding system	Technical term				
Last user	alida				
Last change	Jan 31, 2007 6:49:36 PM				
Creator	alida				
Time of generation	Jan 31, 2007 6:27:00 PM				
Description/Definition	This system contains all the software work products (code, data structures) for branding systems.				
		is input for	Manage branding resources	Function	
Facilities system	Technical term				
Description/Definition	Office facilities, IT facilities and Call Centre facilties.				
Last change	May 2, 2006 10:06:46 PM				
Last user	system				
Time of generation	Feb 8, 2006 10:03:10 AM				
Creator	alida				
		is input for	Manage facility resources	Function	
Financial system	Technical term				
Last user	alida				
Last change	Jan 31, 2007 6:39:26 PM				
Time of generation	Jan 31, 2007 6:27:00 PM				
Creator	alida				
Description/Definition	This system contains all the software work products (code, data structures) for financial systems.				
		is input for	Manage financial resources	Function	
Governance system	Technical term				
Time of generation	Jan 31, 2007 6:27:00 PM				
Creator	alida				
Description/Definition	This system contains all the software (code, data structures) for governance systems.				
Last change	Jan 31, 2007 6:31:40 PM				
Last user	alida				
		is input for	Manage governing resources	Function	
Human Resources system	Technical term				
Time of generation	Jan 31, 2007 6:27:00 PM				
Creator	alida				
Description/Definition	This system contains all the software work products (code, data structures) for human resources system.				
Last user	alida				
Last change	Jan 31, 2007 6:43:52 PM				
		is input for	Manage human resources	Function	
Process improvememt system	Technical term				
Creator	alida				
Last user	alida				
Last change	Apr 19, 2007 3:00:12 PM				
Time of generation	Jan 31, 2007 6:27:00 PM				
Description/Definition	This system contains all the software work products (code, data structures) for process improvement.				
		is input for	Manage continuous improvement	Function	
Product system	Technical term				
Last user	alida				
Description/Definition	This system contains all the software work products (code, data structures) for advertsing products.				
Time of generation	Jan 31, 2007 6:27:00 PM				
Creator	alida				
Last change	Jan 31, 2007 10:20:04 PM				
		is input for	Develop products and services	Function	
Project Office system	Technical term				
Description/Definition	This system contains all the software work products (code, data structures) for the project office.				
Last change	Jan 31, 2007 10:29:51 PM				
Creator	alida				
Last user	alida				
Time of generation	Jan 31, 2007 6:27:00 PM				
		is input for	Manage trading readiness	Function	
Sales and marketing system	Technical term				
Creator	alida				
Time of generation	Jan 31, 2007 6:27:00 PM				
Description/Definition	This system contains all the software work products (code, data structures) for the sales and marketing function.				
Last change	Apr 19, 2007 2:59:55 PM				
Last user	alida				
		is input for	Market product and services	Function	
Wesbite system	Technical term				
Last change	Apr 19, 2007 2:59:55 PM				
Creator	alida				
Time of generation	Jan 31, 2007 6:27:00 PM				
Last user	alida				
Description/Definition	This system contains all the software work products (code, data structures) for the website.				
		is input for	Provide website service	Function	

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