Kunde
Angebot
↓
Besetzt
Beantw
Abgebr
D-Sonst
Service
Service2
s/Abgebr
Warten
Agenten
Wait
s/Anruf
Gesamt: 21
84
5
79
0
0
100
100
0
0
131
AT Bader
22
5
17
0
0
100
100
0
0
4
0
126
AT Heine
12
0
12
0
0
100
100
0
0
8
0
123
AT KLI Mona
7
0
7
0
0
100
100
0
0
19
0
118
AT KLI Klingel
7
0
7
0
0
100
100
0
0
19
0
175
AT KLI Wenz
5
0
5
0
0
100
100
0
0
19
0
115
AT KLI Vamos
5
0
5
0
0
100
100
0
0
19
0
63
AT Brigitte
5
0
5
0
0
100
100
0
0
4
0
120
AT KLI Wellsana
4
0
4
0
0
100
100
0
0
19
0
127
AT KLI Mia Moda
4
0
4
0
0
100
100
0
0
19
0
118
AT YR Anfragen
3
0
3
0
0
100
100
0
0
4
0
132
AT KLI Jungborn
2
0
2
0
0
100
100
0
0
8
0
63
AT KLI Impressionen
2
0
2
0
0
100
100
0
0
18
0
128
AT KLI Babista
2
0
2
0
0
100
100
0
0
19
0
247
AT YR Bestellungen
1
0
1
0
0
100
100
0
0
6
0
237
AT KLI Meyer
1
0
1
0
0
100
100
0
0
19
0
105
AT KLI Conleys
1
0
1
0
0
100
100
0
0
19
0
355
AT KLI Alba
1
0
1
0
0
100
100
0
0
19
0
246
AT NOTFALLNUMMER
0
0
0
0
0
0
0
0
0
7
0
0
AT KLI MiaVilla
0
0
0
0
0
0
0
0
0
18
0
0
AT KLI HappySize
0
0
0
0
0
0
0
0
0
19
0
0
AT Heine KUDI
0
0
0
0
0
0
0
0
0
0
0
0
AT%
'
DE%
'
CH%
'
AT%
'
%
'
AUS
'
Schrift:
10
'
6
'
8
'
10
'
12
'
14
'
16
'
18
'
20
'
25
'
30
'
Zeit:
Heute
'
15
'
30
'
60
'
120
'
240
'
480
'
960
'
Heute
'
Slave2 aktiv! Verzug Slave2: 0s